Olymp Trade Complaints & Reviews

Hello, dear James Henry.

Thank you for writing to us and letting us know about this. We can solve the case for you. To do so, please provide us with your ID account in the comment section. We can check the status for you and contact you for the result once we have your information.

Waiting for your ID account.
Best regards, Olymp Trade team.

Hello, Hetan_Pant.

Thank you for writing to us. We are glad that you made a question on bonus withdrawals. You can take advantage of our bonus system. If your main deposit on a live account falls to 0 due to losses in the trade you can continue trading with your bonuses. The profit that you gain from bonuses becomes withdrawable money. And you do not have to pay the bonus back when you lose it.

In general, you cannot withdraw the bonuses, but you can withdraw the profit you make from the bonus.

Best regards, Olymp Trade team.

Hello, Muquaddar

Thank you for bringing this to our attention. We can solve your pending now. However, we need your ID account to do so. Please provide us with your ID account. So that we can check the pending for you and contact you with comprehensive support.

Waiting for your response.
Best regards, Olymp Trade team.

Hello, [protected]@gmail.com

Thank you for bringing this to our attention. Unfortunately, we have a technical issue with UPI but we can solve your pending now. However, we need your ID account to do so. Please provide us with your ID account. So that we can check the pending for you and contact you with comprehensive support.

Waiting for your response.
Best regards, Olymp Trade team.

Hello, Roneythakur.

Thank you for writing to us. We are glad that we have disabled the 2 FA Authenticators as you requested. Regarding your account being banned, please refer to the email we have sent you. It includes the reason and comprehensive support. Also, you can contact again with our support team for this matter.

Best regards, Olymp Trade team.

Hello, Shivam3030.

Thank you for letting us know about this. We would like to solve your pending now. However, we need your ID account to do so. Please provide us with your ID account. So that we can check the pending for you and contact you with comprehensive support.

Waiting for your response.
Best regards, Olymp Trade team.

Hello, Sunny Aunglekurti.

Thank you for letting us know about this. We would like to solve your case now. To do so, please provide us with your ID account. So that, we can check the latest update of the pending.

We are waiting for your response.
Best regards, Olymp Trade team.

Hello, Moinuddin Shammash.

Thank you for bringing this to our attention. We are going to solve your request now. To do so, please provide us with your ID account. So that we can check the pending and contact you with comprehensive support.

Waiting for your response.
Best regards, Olymp Trade team.

Hello, Himesh85.

Thank you for writing to us about your concern about overnight fees. As far as we understand, you are having confusion about fees in Forex mode. We are here to explain it to you. In Forex mode, there are basically 2 fees:
- Commission: When opening a Forex trade, a certain amount is deducted from the trader's balance. This amount depends on several criteria: trade amount, multiplier, asset specification, etc. The current commission is shown along with the rest of the information about the trade. However, the final payment may sometimes differ slightly due to the market situation.
- Overnight fee: it is a commission for carrying a trader's leveraged position overnight and then deducted from the balance on a daily basis.
Please note that overnight fee depends on the factors of the trade amount, direction, multiplier, and overnight fee rate of the pair. The latter can be found in the "Trading Conditions" tab of the "Assets" menu.

If there's anything else we can do to help, please let us know.
Best regards, Olymp Trade team.

Hello, Mohamed Riyas J.

Thank you for writing to us. We understand your disappointment and we would like to solve your pending now. To do so, please provide us with your ID account. So that our specialists can check the status of the pending and contact you with comprehensive support.

We are waiting for your response.
Best regards, Olymp Trade team.

Hi, Mohamed Riyas J.

Thank you for letting us know about this. Your review is very concerning to us. We understand your disappointment and we would like to solve your pending now. To do so, please provide us with your ID account. So that our specialists can check the status of the pending and contact you with comprehensive support.

Kindly note that Olymp Trade is a certified broker by our regulator – Finacom. We commit to proper payment for our users.

We are waiting for your response.
Best regards, Olymp Trade team.

Hello, Jitesh Bangal.

Thank you for writing to us. Olymp Trade is a certified broker by our regulator – Finacom. We commit to proper payment for our users. There are just a few rare cases when the account may get tagged by the security system as ‘suspended’ due to suspicious activity. Our specialists contacted you via email for a specific reason and further support. Kindly refer to the email we have sent.

Please note that our clients who trade in line with the platform's policies are not subjected to such cases. If you do not agree with the decision, you can file a complaint to [protected]@olymptrade.com. They will review your case and give a final decision from the company.

Best regards, Olymp Trade team.

Hello, Jitesh Bangal.

Thank you for writing to us. Kindly keep our conversation in one place: https://www.consumercomplaints.in/olymp-trade-b115849#get-cl3352401. Olymp Trade is a certified broker by our regulator – Finacom. We commit to proper payment for our users. There are just a few rare cases when the account may get tagged by the security system as ‘suspended’ due to suspicious activity. Our specialists contacted you via email for a specific reason and further support. Kindly refer to the email we have sent.

Please note that our clients who trade in line with the platform's policies are not subjected to such cases.

Best regards, Olymp Trade team.

Hello, Aatif Javid.

Thank you for bringing this to our attention. Regarding your request, we would like to solve your case now. To do so, please provide us with your ID account. With it, we can make an investigation the pending.

It is also recommended not to make new withdrawals when the last one is not finished. We are waiting for your response.
Best regards, Olymp Trade team.

Greetings, Aatif Javid.

Thank you for letting us know about this. Regarding your request, we would like to solve your case now. We have passed your ID account to our financial specialists. They will check the status of the pending and work on their side. Then they will contact you shortly with the latest update.

In the meanwhile, it is also recommended not to make new withdrawals.
Best regards, Olymp Trade team.

Hello, Praveenfun2.

Thank you for writing to us. We take your words very seriously. Regarding your claim, please provide us with your ID account. So that we can check on your account.

In the meanwhile, if your account is blocked, we recommend you check your email. Normally, we would write a letter in case an account is blocked. The reason and further support can be stated there as well.

We are waiting for your ID account.
Best regards, Olymp Trade team.

Hello, Muquaddar.
Thank you for bringing this to our attention. We would like to solve the pending now. To do so, please provide us with your ID account in the comment section. With it, our specialists can track the pending and call you with an updated status.

Waiting for your response.
Best regards, Olymp Trade team.

sorry;; my withdrawal request has been accepted.😘😘😘thanks olymptrade

Hello, Kunal Soni.

We are writing to you to let you know that your review is very concerning to us. And we treat it very seriously. We would like to solve your request soon. To do so, please provide us with your ID account. So that we can develop a thorough investigation of the pending. Then our specialist can call you with comprehensive support.

Please note that the normal processing time for a deposit should be instant. In some rare cases, it can take a while due to the other party's requirements.

We are waiting for your response!
Best regards, Olymp Trade team.

Payment screenshot

2100 inr deposit screenshot

Hello, Jøstham.

Thank you for bringing this to our attention. We understand your disappointment. To solve this case soon, please provide us with your ID account. With it, we can check the pending and contact you with support.

Waiting for your response.
Best regards, Olymp Trade team.

Hello, Adilbashir495.

We are sorry to hear you had such a frustrating experience, but we appreciate you bringing this issue to our attention. We have passed your ID account to the financial department with a reminder. They will contact you shortly regarding your case.

Please note that we understand your situation, and we are doing everything in our power to solve it. However, the payment process may include many parties. Kindly be patient while we are sorting out.

Best regards, Olymp Trade team.

Hello, Prem H.

Thank you for bringing this to our attention. Regarding the crypto transfer failure, please provide us with your ID account. We will check if anything is missing from our side, then we will contact you with comprehensive support.

We understand that you feel frustrated when your transfers keep being denied. We will fix it as soon as we have your ID account.

We are waiting for your response!
Best regards, Olymp Trade team.