Claimed

Olymp Trade Complaints & Reviews

olymptrade.com

4

Updated: Jan 2, 2026

Complaints 1557

Resolved

1146

Unresolved

411

Amazing! 🤩 It’s great to see how Olymp Trade is committed to providing outstanding customer support! They sincerely care about addressing and resolving issues quickly and effectively. Olymp Trade’s friendly, solution-focused approach to managing feedback builds trust and ensures a wonderful customer experience.

Complaints

Contacts

File a complaint to Olymp Trade

Having problems with Olymp Trade?

File a complaint and get it resolved by Olymp Trade customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Business & Finances

Olymp Trade

Olymp Trade reviews & complaints page 29

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Trading ID : 96347203
Email : [protected]@gmail.com.

I've done a deposit of 700₹ on 26-dec-2022 And the amount is not yet credited to my live trading account. I don't know what happened to my money. I have raised an email on support ids but emails is not delivered to them and getting inbox full message.

Attaching all the transaction proof.
Please resolve my issue ASAP.

+2 photos

Olymp Trade customer support has been notified about the posted complaint.

View replies

Olymp Trade Customer Care

Jan 3, 2023

Verified Support

Greetings, [protected]@gmail.com.

Thank you for letting us know about this. We have passed your ID account to our financial specialists. They are working from their end to contact you shortly with the latest update on the pending.

Kindly be patient while we are working on it.
Best regards, Olymp Trade team!

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Trading ID : 96347203
Email : [protected]@gmail.com.

I've done a deposit of 700₹ on 25th-dec-2022 And the amount is not yet credited to my live trading account. I don't know what happened to my money. I have raised an email on support ids but emails is not delivered to them and getting inbox full message.

Attaching all the transaction proof.
Please resolve my issue ASAP.

+2 photos

Olymp Trade customer support has been notified about the posted complaint.

View replies

Olymp Trade Customer Care

Jan 3, 2023

Verified Support

Hello, [protected]@gmail.com.

Thank you for letting us know about this pending. We are writing to you to let you know that we have passed your ID account to our financial specialists. They are working from their end to contact you shortly with the latest update on the pending.

Kindly be patient while we are working on it.
Best regards, Olymp Trade team!

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

My user ID is 61922978, on 31st December i deposited 20USD through QR payments and the money from My account and is debited but not credited in olymp trade wallet it shows that payment failed, and it is not refunded back to me yet ... I could get any help from the help desk too, please refund my money back to me

+2 photos

Olymp Trade customer support has been notified about the posted complaint.

View replies

Olymp Trade Customer Care

Jan 3, 2023

Verified Support

Greetings, Vikas nagar 582.

Thank you for reaching out to us about this pending. We have passed your ID account to our financial department. They will make an investigation on this pending and contact you shortly.

We understand your frustration right now. Please allow us some time to work on this pending.

Best regards, Olymp Trade team.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

On 9th on November I deposited 700INR in my olymptrade trading account but even after 4 days I did not get the amount reflected in my account. I complained the same but they just keep twisting the things via email. It's been nearly 2 months and no action has been taken. Pls help ASAP.

+2 photos

Apr 24, 2023

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

View replies

Olymp Trade Customer Care

Jan 3, 2023

Verified Support

Hello, Yadu Chaturvedi.

Thank you for letting us know about this. We understand your frustration right now. Please provide us with your ID account. So that we can check the latest update for your pending. With it, we can make a thorough investigation into the payment.

We are waiting for your reply.
Best regards, Olymp Trade team.

Yadu Chaturvedi's [Complaint's author] reply, Jan 3, 2023

79108677

Olymp Trade Customer Care's response, Jan 11, 2023

Verified Support

Hello, Yadu Chaturvedi.

We are writing to let you know that we have passed your ID account on to our financial specialists. They will call you shortly!

Best regards, Olymp Trade team.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: A8 adiraj Divya angan society behind madhuvan society v.v.nagar, V.v.nagar

5 day ago I deposited money by Qr code but not show in oly app .
10 time in chat discuss but not respond
It's a very bad

Olymp Trade customer support has been notified about the posted complaint.

View replies

Olymp Trade Customer Care

Jan 2, 2023

Verified Support

Hello, Meet Dave.

We are sorry to hear you had such a frustrating experience, but we really appreciate you bringing this issue to our attention. Please provide us with your ID account so that we can check the pending for you and contact you with comprehensive support!

Waiting for your response.
Best regards, Olymp Trade team.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: THANAGAZI

Money deducted from my bank account but not credited in my trading account still it is showing pending payment since 3 days
Name: himanshu saini
Userid:96343121
Amount: 2000rs
Request no: [protected]
Through:IMPS

+2 photos

Feb 22, 2023

Complaint marked as Resolved

Refunded my money thanks

Olymp Trade customer support has been notified about the posted complaint.

View replies

Olymp Trade Customer Care

Jan 6, 2023

Verified Support

Hello, HimanshuSaini3805.

Thank you for bringing this to our attention. We have passed your ID account to our financial specialist. They are working on it and will contact you shortly with support.

Best regards, Olymp Trade team.

Olymp Trade Customer Care's response, Feb 22, 2023

Verified Support

Hi, HimanshuSaini3805.

Thank you for writing it back to us and marking it as “Resolved”. We are glad that we have contacted the support team. Please contact us when a question occurs.

Best regards, Olymp Trade team.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: THANAGAZI

Money deducted from my bank account but not credited in my trading account still it is showing pending payment.since 3 days
Name: himanshu saini
Userid:96343121
Amount: 2000rs
Request no: [protected]

Feb 22, 2023

Complaint marked as Resolved

Received my money thanks

Olymp Trade customer support has been notified about the posted complaint.

View replies

Olymp Trade Customer Care

Jan 2, 2023

Verified Support

Hello, HimanshuSaini3805.

Thank you for bringing this to our attention. We have passed your ID account to our financial specialist. They are working on it and will contact you shortly with support.

Best regards, Olymp Trade team.

H

HimanshuSaini3805

from Alwar, Rajasthan

Feb 3, 2023

Please refund my money back to my account

Money deducted from my bank account but not appeared in trading account - Comment #4086616 - Image #0

Money deducted from my bank account but not appeared in trading account - Comment #4086616 - Image #1

Money deducted from my bank account but not appeared in trading account - Comment #4086616 - Image #2

Money deducted from my bank account but not appeared in trading account - Comment #4086616 - Image #3

H

HimanshuSaini3805

from Alwar, Rajasthan

Feb 3, 2023

Please refund my money back to my bank account

Money deducted from my bank account but not appeared in trading account - Comment #4086617 - Image #0

Helpful

1 other people found this review helpful

1 found this helpful

3 Comments

Post your Comment

Comment Guidelines

Sir/Madam, I've deposited 3000INR on 28 December at 6:31pm..it was showing for almost 18hours and after that it was marked as failed..I contacted your customer support again and they said to do the same procedure without sending money and click on I have paid option..I paid throught UPI QR...then after few hours it was also marked as failed .please do something...return my money..give my money back..do as soon as possible...
My olymp trade I'd is 96340654
Transaction id [protected]
My email I'd is [protected]@gmail.com
My phone number is [protected]
Please return my money.. I'm a student and I'm helpless right now..it is a very big amount for me..I've sent the payment proof

+4 photos

Olymp Trade customer support has been notified about the posted complaint.

View replies

Olymp Trade Customer Care

Jan 2, 2023

Verified Support

Hello, Jyotishman Talukdar.

Thank you for letting us know about this. We have passed your ID account to the financial department. They will make an investigation on the pending and contact you shortly with the latest update.

Best regards, Olymp Trade team.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Yesterday on 28 December at 6:31 IST I deposited 3000INR in my olymp trade account through UPI QR Payment option to RK enterprise which was given in olymp trade deposit option..
After almost 21 hours money was still not credited and in transaction history it showed FAILED..then again I tried contacting the customer service and the agent said to do the same procedure and click on I have Paid option available in the deposit section..I did the same and it's still pending from several hours ..from 2 days I have been trying to get my money..
My olymp trade I'd is 96340654
Please help me 3000inr is a very big amount for me .. I'm a student and it was all my savings . I request you to resolve my problem. all your agents are saying just to wait. Are you all fooling me? Give my money back or else add it to my id please..

+3 photos

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jan 02, 2023

Olymp Trade Customer Care's response Hi, Jyotishman Talukdar.

We are writing to you to let you know that we have acknowledged your case.. We have passed your ID account to the financial department. They are working on the investigation of the pending and contact you shortly with the latest update.

Best regards, Olymp Trade team.

Jan 03, 2023

Updated by Jyotishman talukdar Do it fast please... I'm in big problem now. I dont have money. Please return my money

Jan 03, 2023

Updated by Jyotishman talukdar Please reply me soon. I'm waiting . Just give my money back

Verified Support

Jan 06, 2023

Olymp Trade Customer Care's response Greetings, Jyotishman Talukdar.

We are writing to you to let you know that we have sent an email regarding your case. We can keep the conversation there for quick communication. Our financial specialists are working on the investigation of the pending.

Best regards, Olymp Trade team.

Jan 06, 2023

Updated by Jyotishman talukdar I've not received any email

Verified Support

Jan 11, 2023

Olymp Trade Customer Care's response Hi, Jyotishman Talukdar.

Thanks for reaching out! If you change your email address or any information, you can contact us:
- via e-mail [protected]@olymptrade.com
- in a live chat at www.olymptrade.com
- in direct messages of our group www.facebook.com/olymptradecom/
We will help you! We will be very grateful for the update on your issue.

Best regards, Olymp Trade team.

Jan 12, 2023

Updated by Jyotishman talukdar Are you fooling me you'll said you'll check after ten days of payment..and its already 15 days..what the hell are you doing

View replies

N

Nitin41

Jan 20, 2023

Have you received your refund because i am facing this issue

Helpful

3 other people found this review helpful

3 found this helpful

1 Comment

Post your Comment

Comment Guidelines

I've deposited 3000inr to my olymp trade account through UPI Qr payment...it's been more than 10hours but still I have not received the refund nor the money is credited to my id
My olymp trade I'd number 96340654
Reference no of payment [protected]
I've the proof of payment please look after it olymp trade team...
I'm a student and 3000inr is very big amount for me.. I'm helpless now..it was all my savings that I've put into olymp trade..please resolve it please..I've sent the proof of payment please resolve it

+2 photos

Olymp Trade customer support has been notified about the posted complaint.

View replies

J

Jyotishman talukdar

from Guwahati, Assam

Dec 29, 2022

Now the transactions has been marked as Failed ...olymp trade please give me back my money

Money deducted but not credit to my olymp trade account - Comment #4078948 - Image #0

J

Jyotishman talukdar

from Guwahati, Assam

Dec 29, 2022

Now the transactions has been marked as FAILED

Money deducted but not credit to my olymp trade account - Comment #4078949 - Image #0

J

Jyotishman talukdar

from Guwahati, Assam

Dec 29, 2022

Now the payment showed failed after almost 20 hours waiting

Money deducted but not credit to my olymp trade account - Comment #4078982 - Image #0

Olymp Trade Customer Care

Jan 2, 2023

Verified Support

Hi, Jyotishman Talukdar.

We are writing to you to let you know that we have acknowledged your case. We would like to keep the conversation in one place, here, https://www.consumercomplaints.in/olymp-trade-money-deducted-from-bank-account-b...⇄ We are working on the investigation of the pending and contact you shortly with the latest update.

Best regards, Olymp Trade team.

Helpful

Found this helpful?

4 Comments

Post your Comment

Comment Guidelines

I've deposited 3000INR in my olymp trade account through UPI Qr payment ..money was deducted from my account successfully but not credited to my olymp trade I'd...
My I'd number 96340654
Reference number of payment [protected]
Please help me I'm a student and 3000INR is very big amount for me...please resolve my problem ..I can't lose my money that I've saved from so long..please help me...olymp trade customer service I've the proof of payment on the respected time...please add my money to my account or else refund it...

Olymp Trade customer support has been notified about the posted complaint.

View replies

Olymp Trade Customer Care

Jan 3, 2023

Verified Support

Greetings, Jyotishman Talukdar.

Thank you for letting us know about this. We understand your disappointment. It is important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately.

We are writing to you to let you know that we have passed your ID account to our financial team. They will make a thorough investigation into the pending. They will contact you shortly with comprehensive support.

Best regards, Olymp Trade team.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

I deposited 3000inr almost 3hours ago but still not credited to my olymp trade I'd..it is a very big amount for me .. I've the proof of the payment..please resolve my problem...

Olymp Trade customer support has been notified about the posted complaint.

View replies

Olymp Trade Customer Care

Jan 2, 2023

Verified Support

Hello, Jyotishman Talukdar.

We are writing to you to let you know that we have known your case. We would like to keep the conversation in one place, here, https://www.consumercomplaints.in/olymp-trade-money-deducted-from-bank-account-b...⇄ We are working on the investigation of the pending and contact you shortly with the latest update.

Best regards, Olymp Trade team.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Sir i have deposited 700INR but didn't received in my account. My trader id is 57939399. Please reply asap.
My gmail is [protected]@gmail.com

Olymp Trade customer support has been notified about the posted complaint.

View replies

Olymp Trade Customer Care

Jan 2, 2023

Verified Support

Hello, Harshuuuuuu.

Thank you for letting us know about this. We have passed your ID account to our financial department. They will make an investigation and contact you shortly with the latest support.

Best regards, Olymp Trade team.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

User id 89322514
I'm a expert trader. My withdrawal is pending. Please expedite the withdrawal process.

Jul 18, 2023

Complaint marked as Resolved

Thanks

Olymp Trade customer support has been notified about the posted complaint.

View replies

Olymp Trade Customer Care

Jan 2, 2023

Verified Support

Hello, Tushar Mhaiskar.

Thank you for letting us know about this. We have passed your ID account to our specialists. They will contact you shortly for the latest update and support.

Best regards, Olymp Trade team.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

My friends have put a great word for this platform, they said they are trading almost everything here and implement various styles of trading. I took their advice and came down here, got registered, put some money in and set up the platform. I am not going to lie, the platform looks smooth and works fine, no lags, no glitches, no nothing like that. I just fiddled with it for some time and I was ready to do some trades finally. But the problem is, every trade has to last up to a couple of minutes basically. Is this platform broken? Do I have to restrict my trades with a time limit? I do not understand what causes this. This is not how I want to trade at all. The platform does not allow me to open a trade and just leave it there as long as I want! This was not happening with other brokers.

Jan 8, 2023

Complaint marked as Resolved

Oh! I get it now. There are several modes of trading here and I was on the Fixed Time trading. Just right next to it I found the regular trading I am used to but this 'FFT' has something about it. I want to explore.

Olymp Trade customer support has been notified about the posted complaint.

View replies

Olymp Trade Customer Care

Dec 27, 2022

Verified Support

Hello, HiDagger.

Thank you for sharing. Our priority is customer service and we are ecstatic that we met that mark! We strive to provide the finest trading conditions for our users. We start with the interface. It is critical to pay attention to every detail from tabs, buttons, charts, … Olymp Trade is designed in a way that is well-functional, transparent, and user-friendly.

It is important that the platform runs smoothly. We are glad to hear that you do not face any glitches. That means our effort paid off.

Regarding your question, if you want to hold a trade longer, you can use Forex trading mode. A Forex trader needs to predict how the price of a selected asset will change. In addition, the profit on the trade depends not only on the invested amount but also on how much the price of the asset rises or falls. Please note that there is a small commission fee and overnight fee for holding the trade.

Hope this clarified your question.
Best regards, Olymp Trade team.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

I was withdrawing my money and they suddenly blocked my account out of nowhere.
I asked their customer support, they said to complete verification process.
I got my account verify and still they aren't unblocking my account.
Literally worst platform.

Olymp Trade customer support has been notified about the posted complaint.

View replies

Olymp Trade Customer Care

Dec 26, 2022

Verified Support

Hello, Bhavna.parmar.

Thank you for writing to us. Regarding your case, kindly provide us with your ID account. So our specialist can check your verification status. We understand your frustration. However, verification is a critical and important step. We need to check your profile then we can provide you with comprehensive support.

Waiting for your reply.
Best regards, Olymp Trade team.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

My withdrawal request was pending and they blocked my account.
After reaching out to customer support they asked me to verify. So I completed whole verification process and got verified. Still my account is blocked. I just want my money ..

Olymp Trade customer support has been notified about the posted complaint.

View replies

Olymp Trade Customer Care

Dec 26, 2022

Verified Support

Hello, Bhavna.parmar.

Thank you for sharing. We are writing to you to let you know that we received your request. However, we still need your ID account to check the status of your verification process. Kindly provide us with your ID account. We can check your profile then we can equip you with comprehensive support.

Waiting for your reply.
Best regards, Olymp Trade team.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

My deposit transaction is showing failed but my amount is deducted from my account please refund my amount to my bank account please my UPI I'd [protected]@paytm
User ID : 28930555
This is the screen shots

+2 photos

Olymp Trade customer support has been notified about the posted complaint.

View replies

Olymp Trade Customer Care

Dec 26, 2022

Verified Support

Hello, Rajasek19969599.

Thank you for letting us know about this. Unfortunately, we have a technical difficulty with UPI. But we can fix it now. We have passed your ID account to our specialist. They are working on it and will contact you shortly with comprehensive support.

Best regards, Olymp Trade team.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

My deposit transaction is showing failed but my amount is deducted from my account please refund my amount to my bank account please my UPI I'd[protected]@paytm
User ID : 28930555
This is the screen shots

+2 photos

Olymp Trade customer support has been notified about the posted complaint.

View replies

Olymp Trade Customer Care

Dec 27, 2022

Verified Support

Hello, Rajasek19969599.

Thank you for letting us know about this. We currently have a technical difficulty with UPI. But we can fix it now. We have passed your ID account to our specialist. They are working on it and will contact you shortly with comprehensive support.

Best regards, Olymp Trade team.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Today i made a deposit of 7000 Rs through IMPS method. I paid money through Paytm Bank Transfer. Payment to the account mentioned was successful. But when i came back after payment through paytm bank transfer to fill my UTR. I added my UTR number also & submitted. But after that i got a dialogue box prompting Payment Failed. But 7000 Rs of deducted from my Bank & till now i haven't received money in my Olymp Trade wallet.

Please give me a refund.

My user id[protected]
Name -Niraj Basrani

+1 photos

Olymp Trade customer support has been notified about the posted complaint.

View replies

Olymp Trade Customer Care

Dec 21, 2022

Verified Support

Hello, Niraj Basrani.

Thank you for writing to us and letting us know about this pending. Unfortunately, we currently have technical difficulties with UPI. We can solve the case for you. To do so, please provide us with your ID account. So that we can check the pending and give you a call later on.

Waiting for your reply.
Best regards, Olymp Trade team.

N

Niraj Basrani

from Godhra, Gujarat

Dec 22, 2022

User id[protected]

Olymp Trade Customer Care's response, Dec 22, 2022

Verified Support

Hello, Niraj Basrani.

Thank you for writing back to us. We have passed your case and your ID account to our specialist. They are working on it and will contact you shortly.

Best regards, Olymp Trade team.

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines