My friends have put a great word for this platform, they said they are trading almost everything here and implement various styles of trading. I took their advice and came down here, got registered, put some money in and set up the platform. I am not going to lie, the platform looks smooth and works fine, no lags, no glitches, no nothing like that. I just fiddled with it for some time and I was ready to do some trades finally. But the problem is, every trade has to last up to a couple of minutes basically. Is this platform broken? Do I have to restrict my trades with a time limit? I do not understand what causes this. This is not how I want to trade at all. The platform does not allow me to open a trade and just leave it there as long as I want! This was not happening with other brokers.
Jan 8, 2023
Complaint marked as Resolved Oh! I get it now. There are several modes of trading here and I was on the Fixed Time trading. Just right next to it I found the regular trading I am used to but this 'FFT' has something about it. I want to explore.
Olymp Trade customer support has been notified about the posted complaint.
It's a pity that you have made this conclusion. We understand your disappointment. It is important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately.
Currently, we have a technical difficulty with UPI. We would like to solve the pending for you now. We have passed your ID account to our financial specialists. They are working on it and will contact you shortly with an update.
Kindly be patient while we are checking for you.
Best regards, Olymp Trade team.
Regarding your case, there was a technical failure when making your deposit, so it was not processed.
We strive to speed up this process for you but there are international rules for conducting transactions. So we have to ask you to wait. It’s a pity that it caused you negative emotions.
Best regards, Olymp Trade team.