Claimed

Olymp Trade Complaints & Reviews

4
Last updated Apr 26, 2024
Complaints 1507
Resolved
1096
Unresolved
411
Quick Links
Statistics
Share
Contacts

File a complaint to Olymp Trade

Having problems with Olymp Trade?

File a complaint and get it resolved by Olymp Trade customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Olymp Trade
Customer Service Contacts

Olymp Trade Phone Numbers

Phone
+54 11 5917 5747
202
176
+27 21 100 3880
69
84

Olymp Trade Website

Olymp Trade Head Office Address

James Street, Kingstown,
First Floor, First St Vincent Bank Ltd Building,
Saint Vincent and the Grenadines

India

Olymp Trade reviews & complaints page 30

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
I
Iqbal kathat
Nov 1, 2022
Nov 2, 2022
This thread was updated on Nov 2, 2022
Report
Copy

They Blocked my account

They said I do a non trading behaviour and their concern team is investigation but they do it from last more than 2months and still my account is blocked I have 10000 in my account they don't tell me when they unblock my account...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
Vikantrish
Oct 28, 2022
Nov 1, 2022
This thread was updated on Nov 1, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cannot find the indicators

The platform of this broker is not as impressive as I thought. So far, I have spent all my time looking for indicators and I have not found anything. I saw a couple of strategies in the marketplace which is quite an interesting feature, but I have not been able to find where I can use indicators. The broker has to do something about making the indicators more accessible. Looks classy and sophisticated but it's a bit disappointing at the same...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
Veer G.
Oct 22, 2022
Oct 25, 2022
This thread was updated on Oct 25, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Platform malfunction

Couldn't figure out how to deal with problems I had after a few weeks of trading on platform.
Olymp Trade is my first broker. And initially, when I started trading on platform, I didn't notice any difficulties. But when I wanted to withdraw my earnings from my account, I couldn't do it because I didn't pass verification.
Honestly, I don't understand what this means and how to deal with this problem. Does platform have a glitch,...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sriram1160
Oct 18, 2022
Nov 2, 2022
This thread was updated on Nov 2, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Trade Manupulating

Hi everyone. I have been using Olymp trade since 2019. I had never felt like this before. Recently from the past months each trade hit loss.

Example: I set a trade time of 1 min ( 60sec ). When I open trade, its runs positively and shows profits. while the countdown comes to near be 15-10sec, immediately trade is reversing to hit loss. I tested a lot of ways to check whether it was that or not. But every time they proved them...
Helpful
5 other people found this review helpful
5 found this helpful
Write a comment
Report
Copy
S
Samantaka81
Oct 13, 2022
Oct 14, 2022
This thread was updated on Oct 14, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Status disappeared

I really liked the idea of gamification of trading routine. The fact that you can gain more advantageous status just by completing trading tasks during the day is priceless.
It allows you to kill the bird with one stone:
- to mix up your trading and make it way more interesting.
- to achieve higher status, thus getting more advanced trading conditions.
But as soon as I got my higher status it disappeared the next...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
F
Felix Moses
from Mumbai, Maharashtra
Oct 13, 2022
Oct 14, 2022
This thread was updated on Oct 14, 2022
Report
Copy

My Account Blocked for Verification

Address:Bangalore

My account has been blocked for Verification. I have submitted all documents and still it is not being verified.
They just send reply that they understand how frustration it is and ask us to wait.
I have been waiting and waiting. no use.
My mail id: [protected]@yahoo.co.in...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
A
Ajay12123
Oct 12, 2022
Oct 12, 2022
This thread was updated on Oct 12, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deposit complaint

Address:James Street, Kingstown, First Floor, First St Vincent Bank Ltd Building, Saint Vincent and the Grenadines India

Rs.4060 deposited on 6th Sep-2022 at that moment money debited from my account but not credited in olymp trade account. At that moment it was shown in their platform pending next day it was vanished from system. Then I asked them for Ledger but they denied to provide. Kindly take necessary action against this company...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mahesh Parjane
from Ahmednagar, Maharashtra
Oct 11, 2022
Oct 11, 2022
This thread was updated on Oct 11, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Account is temporary restricted so request to reopen my account

Address:A/P- Wadzire TAL- Parner dist - ahmednagar, Dighe mala, Dighe mala, Dighe mala

Hello sir my account is temporary restricted bcz exceeded the document limit in verification of payment methods therefore I can't able to upload any document extra for my verification please solve my problem as soon as possible.
Related screenshot i also attached to our website.please reply ......
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
arunbo002
from Bengaluru, Karnataka
Oct 10, 2022
Nov 2, 2022
This thread was updated on Nov 2, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deposited on 23rd July

Address:Bangalore

Hi Team,

I have deposited 500 $ on 23rd July. It was not interfaced in my trading account on same day. customer support told to wait 48 hours after 48 hours told to wait 5 day again 10 days again 30 days. after 30 days they asked bank statement and UPI screen shot everything have shared but after 35 days also they told still it's in investigation. meantime I have asked my banker to update the status of the transaction but...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Neerajkripl
Oct 10, 2022
Oct 10, 2022
This thread was updated on Oct 10, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud activity by Olymp trade

Rs.700 deposited on 5th Sep-2022 at that moment money debited from my account but not credited in olymp trade account. At that moment it was shown in their platform pending next day it was vanished from system. Then I asked them for Ledger but they denied to provide. Kindly take necessary action against this company....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Y
Yash_9999
from Surat, Gujarat
Oct 10, 2022
Oct 10, 2022
This thread was updated on Oct 10, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fund deposit

I was deposite fund of 10$ by IMPS in olymp trade application on 6th oct.22 and fund also debited by my bank account but still not I get deposited fund in my olymp trade account.
I also chatted with help centre desk but they also say we will working, we will working. But I still not get my fund or refund money..
My olymp trade user id : 59194368
Mail id : [protected]@gmail.com...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
T
Tushar Thapa
Oct 8, 2022
Oct 10, 2022
This thread was updated on Oct 10, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deposit paytm problem

Address:101 Road Number 3 GIDC Sachin, SBI ATM

Mene deposit Kiya tha 😔 paytam Kiya tha rat ko par Abhi tak nahi aya account se kat gaya
Sir please check this I'd 71081030
Or mene send kar deya hai payment
Please check...
+2 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
T
Tinu Anand
Oct 8, 2022
Oct 10, 2022
This thread was updated on Oct 10, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Withdraw money INR. 988 but still it is not credited to my bank account

I have successfully withdraw money from Olymptrade but my account balance shows INR. 13 still it is not credited to my bank account. Please help me with that....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
AbdulChokshi
Oct 7, 2022
Oct 19, 2022
This thread was updated on Oct 19, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I want to close it earlier

I have a great interest in your trading platform. I first learned about in on one trading forum. The broker interested me a lot. The fact that here it’s possible to start with a very low deposit encouraged me a lot. Moreover, I like that here it’s possible to open a separate account in cryptos. It’s very suitable for me. I try not to use credit cards and many traditional elelectronic payment systems are not good for me too.
So,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Tinu Anand
Oct 7, 2022
Oct 10, 2022
This thread was updated on Oct 10, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount withdraw but not credited to my bank account

I have successfully withdraw the money but my bank account balance shows Rs.13 only. Please help me with that....
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
M
Mina Kenya
Oct 6, 2022
Oct 7, 2022
This thread was updated on Oct 7, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Withdrawal over a week and no response

I made a withdrawal request on 30/09/2022 and the money hasn't been deposited in my account now it's 8 days and the customer care just giving me same response for a week now and no more is deposited to my account, so why is it so hard to send me my money?? I feel like something fishy going on.. I just want my money please
AC ID : 88197018
Please I want my money back!!! Thank you...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
AadishChauhan
Oct 6, 2022
Oct 14, 2022
This thread was updated on Oct 14, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

About subscription to extensions

Recently I found out that Olymp trade broker offers exclusive subscription to various extensions. You know, it was kinda surprising for me as I have never thought about it before. Broker offers many extensions which can help new traders and not only them to understand how to trade, for example, you can subcribe on trading strategies. That's astonishing.
However, I faced difficulties with paying for this subscription. I intentionally...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kªzim
Oct 6, 2022
Oct 10, 2022
This thread was updated on Oct 10, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money debited but not credited into olymp trade

Website:Olymp trade

I am a student of bba from up east- time to time I would invest a little bit in this for learn forex trading strategies etc etc night of 5 Oct I would try to deposit but upi can't make payments in app so I would pay the amount by 'IMPS' (16- USD) 20:49pm, AND that could not be update in app
and debuted from my account...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ARJUN TOMAR
Oct 3, 2022
Oct 10, 2022
This thread was updated on Oct 10, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

When will I get my deposited amount INR 2000 in my olymp account by IMPS?

I did it by IMPS.
User ID: 79878460
I want my money so urgently. Kindly make it faster.
Email ID: [protected]@gmail.com...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
ARJUN TOMAR
Oct 3, 2022
Oct 10, 2022
This thread was updated on Oct 10, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

When will I get my deposited amount INR 2000 in my olymp account?

User ID: 79878460
I want my money so urgently. Kindly make it faster.
Email ID: [protected]@gmail.com...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy