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Olymp Trade Complaints & Reviews

olymptrade.com
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Updated: Jan 2, 2026
Complaints 1557
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1146
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411
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Olymp Trade reviews & complaints page 47

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R
Rajavel Rajavel
Jun 15, 2022
Resolved
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Resolved

My deposit money 12/06/2022 night 12 clock 42 dolor deposit in Olympic Trade UPI transfer
But my money not show my account...
Customer service is not response
... please check and fast added my money...
+1 photos
Jul 16, 2022
Complaint marked as Resolved 
Olymp Trade customer support has been notified about the posted complaint.
Verified Support
Jun 15, 2022
Olymp Trade Customer Care's response Hello, Rajavel Rajavel!

Thank you for getting in touch with us. Unfortunately, your deposit has been delayed due to some technical errors with UPI. Please let us know your account ID here or you can contact our customer support team via online platform chat or Facebook https://www.facebook.com/olymptradecom/ with your complete details. We will be glad to help resolve it as soon as possible.

Best regards,
Olymp Trade team.
View replies
My 60$ deposit not credited yet in my trading account.

My deposit money 12/06/2022 night 12 clock 42 dolor deposit in Olymp Trade UPI transfer - Comment #4007974 - Image #0
Reply
Olymp Trade Customer Care's response, Jun 16, 2022
Verified Support
Hello, Chhontu!

Thank you for your comment. Please specify your account details so we can investigate this case and get back to you as soon as possible. Thank you for your cooperation!

Best regards,
Olymp Trade team.
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    C
    Chirag@25
    Jun 14, 2022
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    My amount is not refunded or deooisted in my account and olymp trade account
    Olymp Trade customer support has been notified about the posted complaint.
    View replies
    Hello, [protected]@25!

    Thank you for letting us know about this. Kindly contact our support team if the money has not yet been credited to your account. We are ready to provide comprehensive support. You contact us via online platform chat or Facebook https://www.facebook.com/olymptradecom/.

    Best regards, Olymp Trade team.
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      J
      Jumjum
      from Imphal, Manipur
      Jun 14, 2022
      Resolved
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      Resolved

      I was deposit money into my trading account and money was deducted from my bank account and not credited to my trading account are the scam my money or what? Please help!
      +1 photos
      Jul 17, 2022
      Complaint marked as Resolved 
      Olymp Trade customer support has been notified about the posted complaint.
      Verified Support
      Jun 16, 2022
      Olymp Trade Customer Care's response       Hello, Jumjum!

      Thank you for reaching out. We assure you that your deposit is safe with us. Olymp Trade is an internationally regulated broker. It is regulated by FinaCom, which ensures high quality of services.
      UPI transactions require up to 48 hours to process. But due to some technical errors with UPI, it may take a little more. Please feel free to contact us, specifying your account ID so we can look into your problem and resolve it as soon as possible.

      Best regards,
      Olymp Trade team.
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        M
        manigrewal
        Jun 14, 2022
        Resolved
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        Resolved

        I deposit 1000 rupees on[protected] with upi method. the payment pay successfully and that amount also debit from my bank account but they can’t reflected in real account of olymptrade and coustomer support not help me. so i want strict action and solve my problem emegately.
        +1 photos
        Jul 23, 2022
        Complaint marked as Resolved 
        Olymp Trade customer support has been notified about the posted complaint.
        Verified Support
        Jun 16, 2022
        Olymp Trade Customer Care's response         Hello, manigrewal!

        Thank you for getting in touch with us. We are sorry for the inconvenience caused by the technical errors with UPI. Please let us know your account ID so we can look into your issue. You can also contact our official support team via:
        - e-mail at [protected]@olymptrade.com,
        - in the live chat at olymptrade.com, or
        - in our group facebook.com/olymptradecom/
        Our specialists will look into your problem as soon as you let us know your details. Thank you!

        Best regards,
        Olymp Trade team.
        Jun 16, 2022
        Updated by manigrewal         my account id is 69610474
        Verified Support
        Jun 16, 2022
        Olymp Trade Customer Care's response         Hello!

        Thank you for your cooperation. We have forwarded your case to our team of specialists. We are looking into your issue and will get back to you soon.

        Best regards,
        Olymp Trade team.
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          P
          Paraikh
          Jun 14, 2022
          Resolved
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          Resolved

          Address: Himmatganj

          As I have deposited my money ₹1000 inr in Olymptrade account but it didn’t credited to my live screen or Olymptrade account . I have complaint 22 times but didn’t get any satisfaction. It’s already 60 hrs done . I complain will not give my money in 10 minutes I will file a case against Olymptrade in a Indian court .
          Jul 21, 2022
          Complaint marked as Resolved 
          Olymp Trade customer support has been notified about the posted complaint.
          Verified Support
          Jun 14, 2022
          Olymp Trade Customer Care's response           Hello, Paraikh!

          Unfortunately, the UPI is currently unstable. We understand your disappointment. It is important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. Therefore, our specialists are doing everything possible to solve technical difficulties with UPI urgently.

          Please accept our sincere apologies for the inconvenience.

          Kindly contact our support team if the money has not yet been credited to your account. They are ready to provide comprehensive support. You can contact us via online platform chat or Facebook https://www.facebook.com/olymptradecom/.

          Best regards, Olymp Trade team.
          View replies
          dont invest.
          all are fraud
          Reply
          Olymp Trade Customer Care's response, Jun 14, 2022
          Verified Support
          Hi there, Prabhat Kumar Jena!

          Thank you for contacting us. It's a pity to hear that you have such an opinion about the company. The Olymp Trade is a member of the Financial Commission, which is our regulator. You can view our certificate here: https://financialcommission.org/olymp-trade/.

          This shows that we are a reliable broker with a high-security level. We work since 2014 and we have millions of users all over the world.

          If you have any questions or difficulties, please contact our support. We will be happy to help you.

          Best regards, Olymp Trade team.
          Yes bro 😢
          Reply
          Rajavel Rajavel's reply, Jun 15, 2022
          My amt missing
          Helpful
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            S
            Shashikant Phule
            Jun 14, 2022
            Resolved
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            Resolved

            Deposit problems

            Acc no[protected]
            I did two transactions 4 days ago, one was 1000 rupees, And the second was Rs 2100 But not yet deposited in the account....
            +2 photos
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            S
            Satish Sagarla
            Jun 14, 2022
            Resolved
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            Resolved

            I am not at all happy with customer care support by your team.
            I have spent around a day to connect with your team.
            However my money us still not reflecting..
            User ID 27814233
            EMAIL [protected]@gmail.com
            +1 photos
            Jul 15, 2022
            Complaint marked as Resolved 
            Olymp Trade customer support has been notified about the posted complaint.
            Verified Support
            Jun 14, 2022
            Olymp Trade Customer Care's response             Hello, Satish Sagarla!

            We are sorry for the inconvenience. Unfortunately, we are facing some technical errors with UPI. Hence, the withdrawals and deposits through UPI are a bit delayed than usual. However, we assure you that your issue has already been forwarded to our specialists and they are looking into it. We will try our best to resolve your issue as soon as possible. We thank you for your patience!

            Best regards,
            Olymp Trade team.
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              S
              san4thee06
              Jun 14, 2022
              Resolved
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              Resolved

              Hello,

              I have done the withdraw of $350 on 7th June 8:30am and still not processed. As per the policy withdrawal shld be processed within hours for expert status.
              The customer support looks like a scam. Doesn't do anything..but waste our time.. giving dates after dates
              Pls do the needful and resolve my issue

              Thank you
              +2 photos
              Jun 19, 2022
              Complaint marked as Resolved 
              The withdrawal was cancelled
              Olymp Trade customer support has been notified about the posted complaint.
              Verified Support
              Jun 14, 2022
              Olymp Trade Customer Care's response               Greetings, san4thee06!

              Thank you for reaching out. It is important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately.

              Please specify your account ID. This way we will be able to transfer information to our specialists and reduce your waiting time.

              Best regards, Olymp Trade team.
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                H
                Harshit Rathor
                Jun 14, 2022
                Resolved
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                Resolved

                Hello i am really suffering mentally and no one from the team is replying to my email and its almost 48 hrs passed and the amount is still not credited to my account

                See the attached ss of mail i am continuously following with the team but they are not replying to my mails and no update is given on anything
                +3 photos
                Jul 15, 2022
                Complaint marked as Resolved 
                Olymp Trade customer support has been notified about the posted complaint.
                Verified Support
                Jun 14, 2022
                Olymp Trade Customer Care's response                 Hello, Harshit Rathor!

                Thank you for keeping us informed. We apologize for the inconvenience. With regret, we inform you that we are experiencing technical difficulties with UPI. Therefore, this situation has occurred.

                Our specialists are doing everything possible to promptly credit money to your account. However, it will take a little bit of waiting. You will be contacted as soon as the update appears.

                Thank you for your patience and understanding!

                Best regards, Olymp Trade team.
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                  J
                  Jumjum
                  from Imphal, Manipur
                  Jun 13, 2022
                  Resolved
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                  Resolved

                  Deposit not credited to my account money was deducted.
                  +1 photos
                  Jul 20, 2022
                  Complaint marked as Resolved 
                  Olymp Trade customer support has been notified about the posted complaint.
                  Verified Support
                  Jun 14, 2022
                  Olymp Trade Customer Care's response                   Greetings, Jumjum!

                  Thanks for getting in touch. Unfortunately, at the moment there are technical difficulties with UPI. Our specialists are already working to fix it. We apologize for the inconvenience.

                  Please contact our support team if the money has not yet been credited to your account. We are always ready to come for help - just contact us via online platform-chat or Facebook https://www.facebook.com/olymptradecom/.

                  Best regards, Olymp Trade team.
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                    S
                    shivamsaini9988
                    from Yamuna Nagar, Haryana
                    Jun 13, 2022
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                    I withdraw 650 dollars around 50000 INR rupees on 28/04/2022 from olymp trade platform but they did not give me my withdrawal till now, its already 1.5 month completed. i contacted them 50-60 times but got no response. please help me out
                    +1 photos
                    Olymp Trade customer support has been notified about the posted complaint.
                    Verified Support
                    Jun 14, 2022
                    Olymp Trade Customer Care's response                     Hello, shivamsaini9988!

                    Thank you for taking the time to write to us. We are sorry for the inconvenience caused due to technical errors with UPI. We have forwarded your request and our specialists are looking into your issue to resolve it as soon as possible. Wishing you prosperous trading!

                    Best regards,
                    Olymp Trade team.
                    Jun 16, 2022
                    Updated by shivamsaini9988                     No one is helping me out. they write here something that sounds good but all their reality is completely different. they do nothing from their end its going to complete 2 months they did not gave my 650 $ i.e. rs. 50000.
                    Jun 16, 2022
                    Updated by shivamsaini9988                     i already shared docunment 100 of times most of time they dont reply and not returning money of 650 $ amount.
                    see the emails that i mailed to them but got no response.

                    Jun 16, 2022
                    Updated by shivamsaini9988                     how much time i have to wait, its already 1 month and 20 days completed you peoples making me fool daily
                    Verified Support
                    Jul 14, 2022
                    Olymp Trade Customer Care's response                     Hello, dear shivamsaini9988!

                    Thanks for getting in touch. If your question is still relevant, please share your ID. We will be pleased to speed up this task.

                    Best regards,
                    Olymp Trade team.
                    Jul 14, 2022
                    Updated by shivamsaini9988                     my id is 74989244
                    Aug 24, 2022
                    Updated by shivamsaini9988                     4 months passed and still, my money is not sent to me. This platform is fake just like their replies. I would advise everyone not to invest their money on such platforms. Please do not waste your money. Every time I send them an email, they ask me for my bank statement and that's it. After that, they won't reply to you for days. And this cycle goes on forever. They ask for time in every reply. How much more time do you want? 4 months aren't enough for you to send my money? I want my money back!!!
                    Please do not make fun of someone's situation. Someone may be really needing money. Someone might be having medical issues in their family. Please give me my 650$ back.
                    View replies
                    No one is helping me out. they write here something that sounds good but all their reality is completely different. they do nothing from their end its going to complete 2 months they did not gave my 650 $ i.e. rs. 50000.
                    Reply
                    4 months passed and still, my money is not sent to me. This platform is fake just like their replies. I would advise everyone not to invest their money on such platforms. Please do not waste your money. Every time I send them an email, they ask me for my bank statement and that's it. After that, they won't reply to you for days. And this cycle goes on forever. They ask for time in every reply. How much more time do you want? 4 months aren't enough for you to send my money? I want my money back!!!
                    Please do not make fun of someone's situation. Someone may be really needing money. Someone might be having medical issues in their family. Please give me my 650$ back.
                    Reply
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                      S
                      Sidarth chettri
                      Jun 13, 2022
                      Resolved
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                      Resolved

                      I made payment of 1500 on 5:27pm 12june2022
                      But I didn't received it in my trading account till now. Below is my proof of transaction
                      +1 photos
                      Jul 15, 2022
                      Complaint marked as Resolved 
                      Olymp Trade customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 14, 2022
                      Olymp Trade Customer Care's response                       Hello, Sidarth Chettri!

                      Thank you for reaching out to us. Unfortunately, UPI is not functioning properly. Therefore, Olymp Trade has sent notifications and emails to all affected users and offers a 50% bonus on your deposits. You can reach out to the official customer support team with your account ID and the entire issue and they'll help resolve your issue as soon as possible. You can reach out to them via:
                      - e-mail at [protected]@olymptrade.com,
                      - in the live chat at olymptrade.com, or
                      - in our group facebook.com/olymptradecom/

                      Best regards, Olymp Trade team.
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                        J
                        Jasoliya Tirth
                        Jun 13, 2022
                        Resolved
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                        Resolved

                        My email address ([protected]@gmail.com)
                        my costomer id[protected]
                        my mobile no ([protected])
                        deposited money not recived after 30 days .
                        deposited date is 11th may 2022.
                        my amount is 4, 634 and 776.
                        both are not recived.
                        transactoin by upi.
                        i have sent you some screenshots of the transaction.
                        and bank statement pdf.
                        +2 photos
                        Jul 27, 2022
                        Complaint marked as Resolved 
                        Olymp Trade customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 14, 2022
                        Olymp Trade Customer Care's response                         Hello, Jasoliya Tirth!

                        We apologize for the delays caused due to some technical issues with UPI. Your account details have been forwarded to our specialists and they're already looking into it. Hopefully, they'll resolve the issue and get back to you soon.

                        Best wishes,
                        Olymp Trade team.
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                          S
                          Sidarth chettri
                          Jun 13, 2022
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                          I transferred 1500 from my upi to olymp trade account on 12 Jun 2022 5:27 pm
                          But I still didn't received it in my account
                          Olymp Trade customer support has been notified about the posted complaint.
                          View replies
                          Hello, Sidarth Chettri!

                          Thank you for reaching out to us. Unfortunately, UPI is not functioning properly. Therefore, Olymp Trade has sent notifications and emails to all affected users and offers a 50% bonus on your deposits. You can reach out to the official customer support team with your account ID and the complete issue and they'll help resolve your issue as soon as possible. You can reach out to them via:
                          - e-mail at [protected]@olymptrade.com,
                          - in the live chat at olymptrade.com, or
                          - in our group facebook.com/olymptradecom/

                          Best regards, Olymp Trade team.
                          Reply
                          Sidarth chettri's [Complaint's author] reply, Jun 14, 2022
                          I have done everything but still I have not got my money.
                          I hope of getting it soon
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                            I
                            Irfan [email protected]
                            Jun 13, 2022
                            Resolved
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                            Resolved

                            Address: Mp.Dewas
                            Website: [email protected]

                            26/05/2022 ko mera account block ho gya tha or my INR 20000 fund account me transfer nhi hua hai
                            +1 photos
                            Jul 15, 2022
                            Complaint marked as Resolved 
                            Olymp Trade customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 14, 2022
                            Olymp Trade Customer Care's response                             Hello, Irfan Khan!

                            Thank you for getting in touch with us. Please contact our official customer support team via:
                            - e-mail at [protected]@olymptrade.com,
                            - in the live chat at olymptrade.com, or
                            - in our group facebook.com/olymptradecom/
                            with complete details of your issue and your account ID to help resolve your issue in a seamless way.

                            Best regards,
                            Olymp Trade team.
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                              R
                              rushikesh patange
                              Jun 13, 2022
                              Resolved
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                              Resolved

                              48 hours complete 10$ amount not credited in my live account .
                              User id[protected]
                              Aug 14, 2022
                              Complaint marked as Resolved 
                              Olymp Trade customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 14, 2022
                              Olymp Trade Customer Care's response                               Hello, rushikesh patange!

                              Thank you for getting in touch. Unfortunately, due to some technical issues, our UPI deposits/ withdrawals are a little delayed. We have forwarded your details to our team. They'll look into the issue and get back to you as soon as possible. We thank you for your patience!

                              Best regards,
                              Olymp Trade team.
                              Jun 19, 2022
                              Updated by rushikesh patange                               10$ deposit 7 days passes but deposit amount not credited in my account please resolve it.
                              User id[protected]
                              Upi id - [protected]

                              Jun 19, 2022
                              Updated by rushikesh patange                               10$ deposit 7 days passes but deposit amount not credited in my account please resolve it.
                              User id[protected]
                              Upi id - [protected]@ybl
                              Verified Support
                              Jul 14, 2022
                              Olymp Trade Customer Care's response                               Hi there, Rushikesh Patange!

                              Thank you for keeping us informed. Your task is a priority for our specialists. If your funds are not received by July 21, then please contact us again. You can rely on us. We successfully solve such problems.

                              Best regards,
                              Olymp Trade team.
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                                AnilSinghDeora
                                from SURAT, Gujarat
                                Jun 12, 2022
                                Resolved
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                                Resolved

                                I have completed my upi transaction for deposit in olymp Trade account but amount not credited
                                date of transaction- 11 june morning
                                amount- 700₹
                                transaction ID[protected]
                                olymptrade account- [protected]@gmail.com
                                Jul 15, 2022
                                Complaint marked as Resolved 
                                Olymp Trade customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 14, 2022
                                Olymp Trade Customer Care's response                                 Hello, AnilSinghDeora!

                                Thank you for reaching out to us. Unfortunately, we are facing some technical issues with UPI. We apologize for the inconvenience. We have forwarded your details to our specialists. They are already looking into the issue and will, hopefully, get back to you soon. Thank you for your patience!

                                Best regards,
                                Olymp Trade team.
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                                  Irfan [email protected]
                                  Jun 12, 2022
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                                  26/05/2022 ko mera account block ho gya tha or my fund account me transfer nhi hua sport team bhi kuch javab nhi diya help
                                  Olymp Trade customer support has been notified about the posted complaint.
                                  View replies
                                  My account me fund transfer kar do olymp trade

                                  My account block kar Diya or my 20000 fund account me transfer nhi Keya 26/05/2022 ko - Comment #4006306 - Image #0
                                  Reply
                                  Hello, Irfan Khan!

                                  We're sorry for the inconvenience you've faced. Please reach out to our official customer support team via:
                                  - e-mail at [protected]@olymptrade.com,
                                  - in the live chat at olymptrade.com, or
                                  - in our group facebook.com/olymptradecom/
                                  with complete details of your issue and your account ID to help resolve your issue in a seamless way. Our customer support team will try their best to help you out as customer satisfaction means the world to us. Thank you for taking the time to contact us. We wish you all the best!

                                  Best regards,
                                  Olymp Trade team.
                                  Reply
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                                    Azhodu
                                    Jun 12, 2022
                                    Resolved
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                                    Resolved

                                    Address: Phek nagaland

                                    My deposit money still not yet credited to my live account it's been more than a weeks.
                                    +1 photos
                                    Jul 14, 2022
                                    Complaint marked as Resolved 
                                    Olymp Trade customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jun 13, 2022
                                    Olymp Trade Customer Care's response                                     Hello, Azhodu!

                                    We are sorry for your inconvenience. Please contact our customer support team with your complete account details via e-mail at [protected]@olymptrade.com, in the live chat at olymptrade.com, or in our group facebook.com/olymptradecom/ to help them help you in a better and more efficient way. Thank you for reaching out.

                                    Best regards,
                                    Olymp Trade team.
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                                      R
                                      Ratansingh5703
                                      from Renukoot, Uttar Pradesh
                                      Jun 12, 2022
                                      Resolved
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                                      Resolved

                                      Address: Hindalco Colony, Q No I -826

                                      Sir it has been more than 48 hr and my money is not reach to my trading account or bank account . Plzzz resolve my problem so I can start trading again
                                      +1 photos
                                      Jul 14, 2022
                                      Complaint marked as Resolved 
                                      Olymp Trade customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jun 13, 2022
                                      Olymp Trade Customer Care's response                                       Hello, Ratansingh5703!

                                      We are sorry for your inconvenience. Unfortunately, UPI is facing some technical issues at the moment. Our team is trying its best to resolve this issue as soon as possible. Meanwhile, Olymp Trade has sent notifications and emails to the affected clients explaining the issue and offering a 50% bonus. In case you've missed it, please check your email.
                                      Please reach out to our official customer support team via:
                                      - e-mail at [protected]@olymptrade.com,
                                      - in the live chat at olymptrade.com, or
                                      - in our group facebook.com/olymptradecom/
                                      with your complete account details to help us better resolve your issue.

                                      Best regards,
                                      Olymp Trade team.
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