Olymp Trade Complaints & Reviews

I am not at all happy with customer care support by your team.
I have spent around a day to connect with your team.
However my money us still not reflecting..
User ID 27814233
EMAIL [protected]@gmail.com

+1 photos

Jul 15, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 14, 2022

Olymp Trade Customer Care's response Hello, Satish Sagarla!

We are sorry for the inconvenience. Unfortunately, we are facing some technical errors with UPI. Hence, the withdrawals and deposits through UPI are a bit delayed than usual. However, we assure you that your issue has already been forwarded to our specialists and they are looking into it. We will try our best to resolve your issue as soon as possible. We thank you for your patience!

Best regards,
Olymp Trade team.

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Hello,

I have done the withdraw of $350 on 7th June 8:30am and still not processed. As per the policy withdrawal shld be processed within hours for expert status.
The customer support looks like a scam. Doesn't do anything..but waste our time.. giving dates after dates
Pls do the needful and resolve my issue

Thank you

+2 photos

Jun 19, 2022

Complaint marked as Resolved

The withdrawal was cancelled

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 14, 2022

Olymp Trade Customer Care's response Greetings, san4thee06!

Thank you for reaching out. It is important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately.

Please specify your account ID. This way we will be able to transfer information to our specialists and reduce your waiting time.

Best regards, Olymp Trade team.

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Hello i am really suffering mentally and no one from the team is replying to my email and its almost 48 hrs passed and the amount is still not credited to my account

See the attached ss of mail i am continuously following with the team but they are not replying to my mails and no update is given on anything

+3 photos

Jul 15, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 14, 2022

Olymp Trade Customer Care's response Hello, Harshit Rathor!

Thank you for keeping us informed. We apologize for the inconvenience. With regret, we inform you that we are experiencing technical difficulties with UPI. Therefore, this situation has occurred.

Our specialists are doing everything possible to promptly credit money to your account. However, it will take a little bit of waiting. You will be contacted as soon as the update appears.

Thank you for your patience and understanding!

Best regards, Olymp Trade team.

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Deposit not credited to my account money was deducted.

+1 photos

Jul 20, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 14, 2022

Olymp Trade Customer Care's response Greetings, Jumjum!

Thanks for getting in touch. Unfortunately, at the moment there are technical difficulties with UPI. Our specialists are already working to fix it. We apologize for the inconvenience.

Please contact our support team if the money has not yet been credited to your account. We are always ready to come for help - just contact us via online platform-chat or Facebook https://www.facebook.com/olymptradecom/.

Best regards, Olymp Trade team.

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I withdraw 650 dollars around 50000 INR rupees on 28/04/2022 from olymp trade platform but they did not give me my withdrawal till now, its already 1.5 month completed. i contacted them 50-60 times but got no response. please help me out

+1 photos

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 14, 2022

Olymp Trade Customer Care's response Hello, shivamsaini9988!

Thank you for taking the time to write to us. We are sorry for the inconvenience caused due to technical errors with UPI. We have forwarded your request and our specialists are looking into your issue to resolve it as soon as possible. Wishing you prosperous trading!

Best regards,
Olymp Trade team.

Jun 16, 2022

Updated by shivamsaini9988 No one is helping me out. they write here something that sounds good but all their reality is completely different. they do nothing from their end its going to complete 2 months they did not gave my 650 $ i.e. rs. 50000.

Jun 16, 2022

Updated by shivamsaini9988 i already shared docunment 100 of times most of time they dont reply and not returning money of 650 $ amount.
see the emails that i mailed to them but got no response.

Jun 16, 2022

Updated by shivamsaini9988 how much time i have to wait, its already 1 month and 20 days completed you peoples making me fool daily

Verified Support

Jul 14, 2022

Olymp Trade Customer Care's response Hello, dear shivamsaini9988!

Thanks for getting in touch. If your question is still relevant, please share your ID. We will be pleased to speed up this task.

Best regards,
Olymp Trade team.

Jul 14, 2022

Updated by shivamsaini9988 my id is 74989244

Aug 24, 2022

Updated by shivamsaini9988 4 months passed and still, my money is not sent to me. This platform is fake just like their replies. I would advise everyone not to invest their money on such platforms. Please do not waste your money. Every time I send them an email, they ask me for my bank statement and that's it. After that, they won't reply to you for days. And this cycle goes on forever. They ask for time in every reply. How much more time do you want? 4 months aren't enough for you to send my money? I want my money back!!!
Please do not make fun of someone's situation. Someone may be really needing money. Someone might be having medical issues in their family. Please give me my 650$ back.

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S

shivamsaini9988

from Yamuna Nagar, Haryana

Jun 16, 2022

No one is helping me out. they write here something that sounds good but all their reality is completely different. they do nothing from their end its going to complete 2 months they did not gave my 650 $ i.e. rs. 50000.

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S

shivamsaini9988

from Yamuna Nagar, Haryana

Aug 24, 2022

4 months passed and still, my money is not sent to me. This platform is fake just like their replies. I would advise everyone not to invest their money on such platforms. Please do not waste your money. Every time I send them an email, they ask me for my bank statement and that's it. After that, they won't reply to you for days. And this cycle goes on forever. They ask for time in every reply. How much more time do you want? 4 months aren't enough for you to send my money? I want my money back!!!
Please do not make fun of someone's situation. Someone may be really needing money. Someone might be having medical issues in their family. Please give me my 650$ back.

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I made payment of 1500 on 5:27pm 12june2022
But I didn't received it in my trading account till now. Below is my proof of transaction

+1 photos

Jul 15, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 14, 2022

Olymp Trade Customer Care's response Hello, Sidarth Chettri!

Thank you for reaching out to us. Unfortunately, UPI is not functioning properly. Therefore, Olymp Trade has sent notifications and emails to all affected users and offers a 50% bonus on your deposits. You can reach out to the official customer support team with your account ID and the entire issue and they'll help resolve your issue as soon as possible. You can reach out to them via:
- e-mail at [protected]@olymptrade.com,
- in the live chat at olymptrade.com, or
- in our group facebook.com/olymptradecom/

Best regards, Olymp Trade team.

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My email address ([protected]@gmail.com)
my costomer id[protected]
my mobile no ([protected])
deposited money not recived after 30 days .
deposited date is 11th may 2022.
my amount is 4, 634 and 776.
both are not recived.
transactoin by upi.
i have sent you some screenshots of the transaction.
and bank statement pdf.

+2 photos

Jul 27, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 14, 2022

Olymp Trade Customer Care's response Hello, Jasoliya Tirth!

We apologize for the delays caused due to some technical issues with UPI. Your account details have been forwarded to our specialists and they're already looking into it. Hopefully, they'll resolve the issue and get back to you soon.

Best wishes,
Olymp Trade team.

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I transferred 1500 from my upi to olymp trade account on 12 Jun 2022 5:27 pm
But I still didn't received it in my account

Olymp Trade customer support has been notified about the posted complaint.

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Olymp Trade Customer Care

Jun 13, 2022

Verified Support

Hello, Sidarth Chettri!

Thank you for reaching out to us. Unfortunately, UPI is not functioning properly. Therefore, Olymp Trade has sent notifications and emails to all affected users and offers a 50% bonus on your deposits. You can reach out to the official customer support team with your account ID and the complete issue and they'll help resolve your issue as soon as possible. You can reach out to them via:
- e-mail at [protected]@olymptrade.com,
- in the live chat at olymptrade.com, or
- in our group facebook.com/olymptradecom/

Best regards, Olymp Trade team.

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Sidarth chettri's [Complaint's author] reply, Jun 14, 2022

I have done everything but still I have not got my money.
I hope of getting it soon

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Address: Mp.Dewas

Website: [email protected]

26/05/2022 ko mera account block ho gya tha or my INR 20000 fund account me transfer nhi hua hai

+1 photos

Jul 15, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 14, 2022

Olymp Trade Customer Care's response Hello, Irfan Khan!

Thank you for getting in touch with us. Please contact our official customer support team via:
- e-mail at [protected]@olymptrade.com,
- in the live chat at olymptrade.com, or
- in our group facebook.com/olymptradecom/
with complete details of your issue and your account ID to help resolve your issue in a seamless way.

Best regards,
Olymp Trade team.

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48 hours complete 10$ amount not credited in my live account .
User id[protected]

Aug 14, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 14, 2022

Olymp Trade Customer Care's response Hello, rushikesh patange!

Thank you for getting in touch. Unfortunately, due to some technical issues, our UPI deposits/ withdrawals are a little delayed. We have forwarded your details to our team. They'll look into the issue and get back to you as soon as possible. We thank you for your patience!

Best regards,
Olymp Trade team.

Jun 19, 2022

Updated by rushikesh patange 10$ deposit 7 days passes but deposit amount not credited in my account please resolve it.
User id[protected]
Upi id - [protected]

Jun 19, 2022

Updated by rushikesh patange 10$ deposit 7 days passes but deposit amount not credited in my account please resolve it.
User id[protected]
Upi id - [protected]@ybl

Verified Support

Jul 14, 2022

Olymp Trade Customer Care's response Hi there, Rushikesh Patange!

Thank you for keeping us informed. Your task is a priority for our specialists. If your funds are not received by July 21, then please contact us again. You can rely on us. We successfully solve such problems.

Best regards,
Olymp Trade team.

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I have completed my upi transaction for deposit in olymp Trade account but amount not credited
date of transaction- 11 june morning
amount- 700₹
transaction ID[protected]
olymptrade account- [protected]@gmail.com

Jul 15, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 14, 2022

Olymp Trade Customer Care's response Hello, AnilSinghDeora!

Thank you for reaching out to us. Unfortunately, we are facing some technical issues with UPI. We apologize for the inconvenience. We have forwarded your details to our specialists. They are already looking into the issue and will, hopefully, get back to you soon. Thank you for your patience!

Best regards,
Olymp Trade team.

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26/05/2022 ko mera account block ho gya tha or my fund account me transfer nhi hua sport team bhi kuch javab nhi diya help

Olymp Trade customer support has been notified about the posted complaint.

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Irfan [email protected]

Jun 12, 2022

My account me fund transfer kar do olymp trade

My account block kar Diya or my 20000 fund account me transfer nhi Keya 26/05/2022 ko - Comment #4006306 - Image #0

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Olymp Trade Customer Care

Jun 13, 2022

Verified Support

Hello, Irfan Khan!

We're sorry for the inconvenience you've faced. Please reach out to our official customer support team via:
- e-mail at [protected]@olymptrade.com,
- in the live chat at olymptrade.com, or
- in our group facebook.com/olymptradecom/
with complete details of your issue and your account ID to help resolve your issue in a seamless way. Our customer support team will try their best to help you out as customer satisfaction means the world to us. Thank you for taking the time to contact us. We wish you all the best!

Best regards,
Olymp Trade team.

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Address: Phek nagaland

My deposit money still not yet credited to my live account it's been more than a weeks.

+1 photos

Jul 14, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 13, 2022

Olymp Trade Customer Care's response Hello, Azhodu!

We are sorry for your inconvenience. Please contact our customer support team with your complete account details via e-mail at [protected]@olymptrade.com, in the live chat at olymptrade.com, or in our group facebook.com/olymptradecom/ to help them help you in a better and more efficient way. Thank you for reaching out.

Best regards,
Olymp Trade team.

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Address: Hindalco Colony, Q No I -826

Sir it has been more than 48 hr and my money is not reach to my trading account or bank account . Plzzz resolve my problem so I can start trading again

+1 photos

Jul 14, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 13, 2022

Olymp Trade Customer Care's response Hello, Ratansingh5703!

We are sorry for your inconvenience. Unfortunately, UPI is facing some technical issues at the moment. Our team is trying its best to resolve this issue as soon as possible. Meanwhile, Olymp Trade has sent notifications and emails to the affected clients explaining the issue and offering a 50% bonus. In case you've missed it, please check your email.
Please reach out to our official customer support team via:
- e-mail at [protected]@olymptrade.com,
- in the live chat at olymptrade.com, or
- in our group facebook.com/olymptradecom/
with your complete account details to help us better resolve your issue.

Best regards,
Olymp Trade team.

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I have deposited 100$ yesterday @ i.e 11 of June @ 7.53 pm which is not reflecting in my account. This has happened for the second time in a row.
Show quoted text

+1 photos

Jul 31, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Jun 13, 2022

Updated by Sandeep Singh Dashrath thakur It's been more than 48hrs i haven't recieved 100$ in my real olymp account. Despite constant follow up, there is no result. I have also received their email that it usually takes 48 hours, so I waited till 48 hours, still there is no solution to my problem

Verified Support

Jun 13, 2022

Olymp Trade Customer Care's response Hello, Sandeep Singh Dashrath thakur!

Thank you for taking the time to reach out to us. We apologize for the inconvenience caused by the technical problems with UPI. We are trying our best to resolve this issue as soon as possible. To compensate, Olymp Trade has sent all affected users notifications as well as emails with a 50% bonus. If you haven't received it, make sure to check your email.
To resolve the issue with your deposit, please contact our customer support team directly via:
- e-mail at [protected]@olymptrade.com,
- in the live chat at olymptrade.com, or
- in our group facebook.com/olymptradecom/
with your account details along with the complete details of the issue. Your coordination is highly appreciated.

Best regards,
Olymp Trade team.

Jun 14, 2022

Updated by Sandeep Singh Dashrath thakur Neither i had recieved any email with 50% bonus nor 100$ which i have deposited. It's been more than 3 days now.
Kindly do the needful

Verified Support

Jun 15, 2022

Olymp Trade Customer Care's response Hi, dear Sandeep Singh Dashrath Thakur!

We apologize for this misunderstanding. The bonus is provided in case of a stopped withdrawal of funds to UPI.

If your deposit has not been credited to the trading account, then please contact our support service. We are always ready to help you!

Best regards, Olymp Trade team.

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Address: Baneswar chak

Plz refund my 579$ money why r u not give me my withdraw money plz help me

+1 photos

Jun 12, 2022

Complaint marked as Resolved

9851982359

Olymp Trade customer support has been notified about the posted complaint.

Jun 12, 2022

Updated by Eheidoebb Not resolved this company stole my 579$

Verified Support

Jun 13, 2022

Olymp Trade Customer Care's response Hello, Eheidoebb!

Thank you for your patience. We apologize for the inconvenience caused by technical issues with UPI. We're happy to let you know that your issue has been resolved. Please feel free to contact us for any other queries.

Best regards,
Olymp Trade team.

Jun 26, 2022

Updated by Eheidoebb Sir upi issu ki wajhe se sabka paise fasa hua ha mera 579$ fasa hua ha bank main abhi tak nehi aya hai help me fast and refund plz

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L

Lsingh51b

Jun 15, 2022

Hello bro i am facing the same issue, is it really withdrawn??

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A

Arun trader

from Ranchi, Jharkhand

Jun 15, 2022

Bro what we have to do now...this transaction facility really big trouble maker...how much time we have to wait. Even they are not giving their customer care service number of India.

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Refund my all balance USD3900

Olymp Trade customer support has been notified about the posted complaint.

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Olymp Trade Customer Care

Jun 14, 2022

Verified Support

Hello, prabhat kumar jena!

Thank you for reaching out to us. Please let us know your issue in detail along with your account credentials to help us better understand the problem and resolve your query. You can contact us via:
- e-mail at [protected]@olymptrade.com,
- in the live chat at olymptrade.com, or
- in our group facebook.com/olymptradecom/
Our team will make sure that your query is resolved as soon as possible as your satisfaction means a lot to us!

Best regards,
Olymp Trade team.

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Address: Kingston south africa

I'd block kiya mera amount back nahi diya₹12000/-

Olymp Trade customer support has been notified about the posted complaint.

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Olymp Trade Customer Care

Jun 14, 2022

Verified Support

Hello, Masadul!

Thank you for taking the time to contact us. Please contact us via e-mail at [protected]@olymptrade.com, in the live chat at olymptrade.com, or in our group facebook.com/olymptradecom/, with complete details of your issue as well as your account credentials. Your satisfaction and feedbacks are extremely important to us as each one of them helps us improve and provide us an opportunity to present our customers with the best services. We hope to resolve your issue as soon as possible.

Best regards,
Olymp Trade team.

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Hi i made an deposit of 10, 000 rs on my olymp trading it's been 7days but still it not appear on my olymp trading account it i contact the olymp helpline through chat they told me the problem will be solved in 24 hrs or 5 working days. But 5 working days get passed then again i am trying to contact them i could get a computer made message that you money is on the way international payments take 3 to 48 hrs but it's more than 48 hrs i still not got the money what should I have to do.

Jul 14, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 13, 2022

Olymp Trade Customer Care's response Hello, jinu pleasant!

We are sorry for the inconvenience. Please contact our customer support team along with your complete account details via e-mail at [protected]@olymptrade.com, in the live chat at olymptrade.com, or in our group facebook.com/olymptradecom/. Our team tries its best to ensure customer satisfaction. Therefore, we hope to resolve your issue as soon as possible. Wishing you all the best for future trading!

Best regards,
Olymp Trade team.

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Hi guys it's been 6days now yet my 30$ deposit is yet to reflect on to my olamy account beside that these guys are not even responding to my requests i would spread this to all my friends who are using olamp if i didn't get my $30 and also i will write down a feedback about it on quora app about its fraudulent behaviour. The screenshot is the last response which i received for my request and after that no response what so ever

+2 photos

Jul 18, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 14, 2022

Olymp Trade Customer Care's response Hello, Md Fanous!

We are extremely sorry for the inconvenience. There have been some technical issues with UPI. We are trying to resolve the issue as soon as possible. We are sorry that we couldn't get back to you earlier. We have forwarded your request to our specialists and they will get back to you soon. Your patience and coordination are highly appreciated!

Best regards,
Olymp Trade team.

Olymp Trade Complaints & Reviews

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Olymp Trade reviews & complaints page 47

Deposit Issue irritations

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Withdrawal not processed since 8 days

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Deposit not credited to trading account since last 4 days

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Deposit not credited

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Not refunding money

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Money not transferred to olymp trade after being deducted

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deposited money not received. last 30 days get over but not response from customer care. i deposite from upi date is 11th may 2022

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Money not transferred to trading account

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26/05/2022ko my account block ho gya tha or mera INR 20000 fund account me transfer nhi hua hai please check help me

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48 hours complete but deposit amount not credited

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Issue regarding deposits

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My account block kar Diya or my 20000 fund account me transfer nhi Keya 26/05/2022 ko

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Not credited to my live account

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Deposited amount

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100 $ deposited still not reflecting in my real olymp account. It has happened 2nd time in a row.

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My 579$ money is not received in my bank

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Refund my USD3900

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Id

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Deposit issue through upi

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Deposited amount not reflecting

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