Olymp Trade Complaints & Reviews

Hai, I have made many transaction of on olymp trade but on June 11 amount of 50$ and on June 12 amount of 20$ is not credited to olymp trade account but it has been debited from bank account. Whenever I try to select customer support it says wait for 48 hours for UPI transaction to reflect in bank account. It has been past 4 days till I didn't receive it.
Facing trust issues.

Aug 20, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 15, 2022

Olymp Trade Customer Care's response Hello, Geevanantham!

Thank you for reaching out to us. We assure you that the difficulty will be resolved soon. We are facing some technical problems with UPI. Therefore, our UPI transactions are a bit more delayed than usual. Please leave your account ID here or feel free to contact our support team via online platform chat or Facebook https://www.facebook.com/olymptradecom/. We will be glad to help resolve this conflict and hence, restore your trust!

Best regards,
Olymp Trade team.

Jun 16, 2022

Updated by Geevanantham Thank you for responding.
My account id is 41548234
Awaiting your response.

Verified Support

Jul 14, 2022

Olymp Trade Customer Care's response Hi, Geevanantham!

Thank you for the information. Your task is a priority for our specialists. If your funds are not received by July 24, then please contact us again. We successfully solve such cases.

Best regards,
Olymp Trade team.

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It's already 48 hours passed .
I was told to wait for 48 hours .
But till now I am only receiving computerized messages.
Not a single human support.
Our hard earned money has no value here.
Even after 48 hours I am getting same response of wait till 48 hours😂.

Jul 20, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 16, 2022

Olymp Trade Customer Care's response Hello, Sidarth chettri!

Thank you for your feedback. We assure you that your satisfaction is extremely important to us as our customers' win is a win for us as well. Please mention your account details so our specialists can look into your issue and resolve it as soon as possible. We wish you happy trading!

Best regards,
Olymp Trade team.

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Address: Bharuha amlori NCL project singrouli madhya pradesh India

Website: Olymp trade

Sir maine olymp trade account me 700-700ka do pement kiya lekin mujhe mere olymp trade account me nhi mila jo ki mere upi bank account se paisa kat gya hai please wapas dene ki kripa kare please help me with all olymp trade members

Jul 17, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 16, 2022

Olymp Trade Customer Care's response Hello, Bhupendra Bhai!

Thank you for your review. Please let us know your account ID so we can help resolve your issue as soon as possible. You can also contact our support team via online platform chat or Facebook https://www.facebook.com/olymptradecom/. Our team works hard to make sure that all issues are resolved because customer satisfaction means the world to us!

Best regards,
Olymp Trade team.

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I have done payment of 100$ but not received yet. It almost 12 hours passed away. Please the issue

Jun 24, 2022

Complaint marked as Resolved

I received my money in my bank account thanks a lot from now I am not gonna add money

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 15, 2022

Olymp Trade Customer Care's response Hello, Arun!

Thank you for getting in touch with us. It is to inform you that these deposits take up to 48 hours to show in the wallet. But since we're facing some technical problems, it may take a little longer. Please contact us again with your account details if the issue takes longer than expected. Thank you for your time and cooperation!

Best regards,
Olymp Trade team.

Jun 17, 2022

Updated by Arun trader Dear sir

Okay as you said you are facing difficulties in UPI related issue okay.. then why you shutdown the contact services of India customer service. No any number available there . Hotline service is out of service. You facing problem with UPI right not with customer service.

Please be positive and check out the issue till right now I have no money in my wallet which I paid to my account now almost 52 hours passed away

Please tell us the real fact don't make us fool okay

Jun 17, 2022

Updated by Arun trader How many times we contact with you nany people's told me they writing mails 20 times about UPI problems you guys taking this issue as a casual way. Please tell the truth with your customer.

Thank you

Verified Support

Jun 17, 2022

Olymp Trade Customer Care's response Hello, dear Arun trader

We understand your disappointment. We assure you that our specialists are working to fix this incident as quickly as possible. Our support team works around the clock and is always available, however, due to a large number of appeals, the waiting time for their response may be increased.

Please accept our sincere apologies for the misunderstanding and inconvenience caused.

Best regards,
Olymp Trade team.

Jun 21, 2022

Updated by Arun trader Dear sir I have made payment of 100$ yesterday at 3:00 pm. It almost more than 30 hours till now. my I’d is 90176918. Email I’d - [protected]@gmail.com

UPI transaction I’d[protected]

Please do it fast pay my deposit money to olymp trade account or return my money to bank account. Because money is deducted from my bank account. I justify it from my bank.

Verified Support

Jun 27, 2022

Olymp Trade Customer Care's response Hello, Arun trader.

Thanks for getting in touch. Please accept our apologies for the inconvenience. We were pleased to solve your case as quickly as possible.

Do not hesitate to contact us if any questions or concerns appear.

Best regards,
Olymp Trade team.

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I have deposited 100$ but not received yet it almost 12 hours passed away. But not received yet please check the issue.

Jun 24, 2022

Complaint marked as Resolved

I got my money in my bank account after 10 days later

Olymp Trade customer support has been notified about the posted complaint.

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N

niravdon

Jun 15, 2022

Same happen with me.Olymp Trade is a fake and cheated application.Government of india should ban this applicatioin

Dear Sir

I have made a withdrawal request on 31st May 2022 of 206$.Amount was debited from olymp Trade account but it is still showing PAYOUT IN PROGRESS in withdrawal request.
And even after 5 days, the withdrawal request is shown PAYOUT IN PROGRESS.

After Olymp Trade is made one task on 7th June 2022.And same even after passing 5 days the issue is not solved.And before I have made a number of mailed to Olymp Trade .

You can imagine the withdrawal request was on 31st May 2022 and today is 15th June but till date withdrawal request is not solved.

I think Olymp Trade is cheating customers.

Kindly give me compensation for delay in withdrawal request.And solve the issue today as soon as possible today.

Reply

Olymp Trade Customer Care's response, Jun 15, 2022

Verified Support

Greetings, Niravdon!

Thank you for keeping us informed. We understand your disappointment and sincerely apologize to you for this incident. Please specify have you ordered a withdrawal of funds via the UPI?

Kindly share your account ID so that we can sort out your situation. We will be pleased to provide you with comprehensive support.

Best regards, Olymp Trade team.

Olymp Trade Customer Care

Jun 15, 2022

Verified Support

Hello, dear Arun trader!

Thank you for contacting us. Unfortunately, we have technical difficulties with UPI. We sincerely apologize for the inconvenience. If your funds have not been credited to the trading account after 48 hours, then please contact our support service via online platform chat or Facebook https://www.facebook.com/olymptradecom/.

Best regards, Olymp Trade team.

Reply

A

Arun trader

from Ranchi, Jharkhand

Jun 15, 2022

Please do the right thing @Olymo trade customer if you are not able to do the job please don't cheat the people. This is not your private money okay. First of all they are making money with their logical and conceptual and with luck. Please pay the money to my olymp trade account or pay it to bank account.

I would like to request my all brothers please fill the dispute form through which bank you money deducted.

Please fill the dispute form it is legal action the bank will take against the merchant which is responsible for our money after money deducted from bank.

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My deposit money 12/06/2022 night 12 clock 42 dolor deposit in Olympic Trade UPI transfer
But my money not show my account...
Customer service is not response
... please check and fast added my money...

Jul 16, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 15, 2022

Olymp Trade Customer Care's response Hello, Rajavel Rajavel!

Thank you for getting in touch with us. Unfortunately, your deposit has been delayed due to some technical errors with UPI. Please let us know your account ID here or you can contact our customer support team via online platform chat or Facebook https://www.facebook.com/olymptradecom/ with your complete details. We will be glad to help resolve it as soon as possible.

Best regards,
Olymp Trade team.

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C

Chhontu

Jun 15, 2022

My 60$ deposit not credited yet in my trading account.

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Olymp Trade Customer Care's response, Jun 16, 2022

Verified Support

Hello, Chhontu!

Thank you for your comment. Please specify your account details so we can investigate this case and get back to you as soon as possible. Thank you for your cooperation!

Best regards,
Olymp Trade team.

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My amount is not refunded or deooisted in my account and olymp trade account

Olymp Trade customer support has been notified about the posted complaint.

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Olymp Trade Customer Care

Jun 15, 2022

Verified Support

Hello, [protected]@25!

Thank you for letting us know about this. Kindly contact our support team if the money has not yet been credited to your account. We are ready to provide comprehensive support. You contact us via online platform chat or Facebook https://www.facebook.com/olymptradecom/.

Best regards, Olymp Trade team.

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I was deposit money into my trading account and money was deducted from my bank account and not credited to my trading account are the scam my money or what? Please help!

Jul 17, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 16, 2022

Olymp Trade Customer Care's response Hello, Jumjum!

Thank you for reaching out. We assure you that your deposit is safe with us. Olymp Trade is an internationally regulated broker. It is regulated by FinaCom, which ensures high quality of services.
UPI transactions require up to 48 hours to process. But due to some technical errors with UPI, it may take a little more. Please feel free to contact us, specifying your account ID so we can look into your problem and resolve it as soon as possible.

Best regards,
Olymp Trade team.

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I deposit 1000 rupees on[protected] with upi method. the payment pay successfully and that amount also debit from my bank account but they can’t reflected in real account of olymptrade and coustomer support not help me. so i want strict action and solve my problem emegately.

Jul 23, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 16, 2022

Olymp Trade Customer Care's response Hello, manigrewal!

Thank you for getting in touch with us. We are sorry for the inconvenience caused by the technical errors with UPI. Please let us know your account ID so we can look into your issue. You can also contact our official support team via:
- e-mail at [protected]@olymptrade.com,
- in the live chat at olymptrade.com, or
- in our group facebook.com/olymptradecom/
Our specialists will look into your problem as soon as you let us know your details. Thank you!

Best regards,
Olymp Trade team.

Jun 16, 2022

Updated by manigrewal my account id is 69610474

Verified Support

Jun 16, 2022

Olymp Trade Customer Care's response Hello!

Thank you for your cooperation. We have forwarded your case to our team of specialists. We are looking into your issue and will get back to you soon.

Best regards,
Olymp Trade team.

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Address: Himmatganj

As I have deposited my money ₹1000 inr in Olymptrade account but it didn’t credited to my live screen or Olymptrade account . I have complaint 22 times but didn’t get any satisfaction. It’s already 60 hrs done . I complain will not give my money in 10 minutes I will file a case against Olymptrade in a Indian court .

Jul 21, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 14, 2022

Olymp Trade Customer Care's response Hello, Paraikh!

Unfortunately, the UPI is currently unstable. We understand your disappointment. It is important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. Therefore, our specialists are doing everything possible to solve technical difficulties with UPI urgently.

Please accept our sincere apologies for the inconvenience.

Kindly contact our support team if the money has not yet been credited to your account. They are ready to provide comprehensive support. You can contact us via online platform chat or Facebook https://www.facebook.com/olymptradecom/.

Best regards, Olymp Trade team.

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P

prabhat kumar jena

from Nayagarh, Odisha

Jun 14, 2022

dont invest.
all are fraud

Reply

Olymp Trade Customer Care's response, Jun 14, 2022

Verified Support

Hi there, Prabhat Kumar Jena!

Thank you for contacting us. It's a pity to hear that you have such an opinion about the company. The Olymp Trade is a member of the Financial Commission, which is our regulator. You can view our certificate here: https://financialcommission.org/olymp-trade/.

This shows that we are a reliable broker with a high-security level. We work since 2014 and we have millions of users all over the world.

If you have any questions or difficulties, please contact our support. We will be happy to help you.

Best regards, Olymp Trade team.

P

Paraikh

Jun 14, 2022

Yes bro 😢

Reply

Rajavel Rajavel's reply, Jun 15, 2022

My amt missing

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Acc no[protected]
I did two transactions 4 days ago, one was 1000 rupees, And the second was Rs 2100 But not yet deposited in the account....

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I am not at all happy with customer care support by your team.
I have spent around a day to connect with your team.
However my money us still not reflecting..
User ID 27814233
EMAIL [protected]@gmail.com

Jul 15, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 14, 2022

Olymp Trade Customer Care's response Hello, Satish Sagarla!

We are sorry for the inconvenience. Unfortunately, we are facing some technical errors with UPI. Hence, the withdrawals and deposits through UPI are a bit delayed than usual. However, we assure you that your issue has already been forwarded to our specialists and they are looking into it. We will try our best to resolve your issue as soon as possible. We thank you for your patience!

Best regards,
Olymp Trade team.

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Hello,

I have done the withdraw of $350 on 7th June 8:30am and still not processed. As per the policy withdrawal shld be processed within hours for expert status.
The customer support looks like a scam. Doesn't do anything..but waste our time.. giving dates after dates
Pls do the needful and resolve my issue

Thank you

Jun 19, 2022

Complaint marked as Resolved

The withdrawal was cancelled

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 14, 2022

Olymp Trade Customer Care's response Greetings, san4thee06!

Thank you for reaching out. It is important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately.

Please specify your account ID. This way we will be able to transfer information to our specialists and reduce your waiting time.

Best regards, Olymp Trade team.

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Hello i am really suffering mentally and no one from the team is replying to my email and its almost 48 hrs passed and the amount is still not credited to my account

See the attached ss of mail i am continuously following with the team but they are not replying to my mails and no update is given on anything

Jul 15, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 14, 2022

Olymp Trade Customer Care's response Hello, Harshit Rathor!

Thank you for keeping us informed. We apologize for the inconvenience. With regret, we inform you that we are experiencing technical difficulties with UPI. Therefore, this situation has occurred.

Our specialists are doing everything possible to promptly credit money to your account. However, it will take a little bit of waiting. You will be contacted as soon as the update appears.

Thank you for your patience and understanding!

Best regards, Olymp Trade team.

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Deposit not credited to my account money was deducted.

Jul 20, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 14, 2022

Olymp Trade Customer Care's response Greetings, Jumjum!

Thanks for getting in touch. Unfortunately, at the moment there are technical difficulties with UPI. Our specialists are already working to fix it. We apologize for the inconvenience.

Please contact our support team if the money has not yet been credited to your account. We are always ready to come for help - just contact us via online platform-chat or Facebook https://www.facebook.com/olymptradecom/.

Best regards, Olymp Trade team.

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I withdraw 650 dollars around 50000 INR rupees on 28/04/2022 from olymp trade platform but they did not give me my withdrawal till now, its already 1.5 month completed. i contacted them 50-60 times but got no response. please help me out

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 14, 2022

Olymp Trade Customer Care's response Hello, shivamsaini9988!

Thank you for taking the time to write to us. We are sorry for the inconvenience caused due to technical errors with UPI. We have forwarded your request and our specialists are looking into your issue to resolve it as soon as possible. Wishing you prosperous trading!

Best regards,
Olymp Trade team.

Jun 16, 2022

Updated by shivamsaini9988 No one is helping me out. they write here something that sounds good but all their reality is completely different. they do nothing from their end its going to complete 2 months they did not gave my 650 $ i.e. rs. 50000.

Jun 16, 2022

Updated by shivamsaini9988 i already shared docunment 100 of times most of time they dont reply and not returning money of 650 $ amount.
see the emails that i mailed to them but got no response.

Jun 16, 2022

Updated by shivamsaini9988 how much time i have to wait, its already 1 month and 20 days completed you peoples making me fool daily

Verified Support

Jul 14, 2022

Olymp Trade Customer Care's response Hello, dear shivamsaini9988!

Thanks for getting in touch. If your question is still relevant, please share your ID. We will be pleased to speed up this task.

Best regards,
Olymp Trade team.

Jul 14, 2022

Updated by shivamsaini9988 my id is 74989244

Aug 24, 2022

Updated by shivamsaini9988 4 months passed and still, my money is not sent to me. This platform is fake just like their replies. I would advise everyone not to invest their money on such platforms. Please do not waste your money. Every time I send them an email, they ask me for my bank statement and that's it. After that, they won't reply to you for days. And this cycle goes on forever. They ask for time in every reply. How much more time do you want? 4 months aren't enough for you to send my money? I want my money back!!!
Please do not make fun of someone's situation. Someone may be really needing money. Someone might be having medical issues in their family. Please give me my 650$ back.

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S

shivamsaini9988

from Yamuna Nagar, Haryana

Jun 16, 2022

No one is helping me out. they write here something that sounds good but all their reality is completely different. they do nothing from their end its going to complete 2 months they did not gave my 650 $ i.e. rs. 50000.

Reply

S

shivamsaini9988

from Yamuna Nagar, Haryana

Aug 24, 2022

4 months passed and still, my money is not sent to me. This platform is fake just like their replies. I would advise everyone not to invest their money on such platforms. Please do not waste your money. Every time I send them an email, they ask me for my bank statement and that's it. After that, they won't reply to you for days. And this cycle goes on forever. They ask for time in every reply. How much more time do you want? 4 months aren't enough for you to send my money? I want my money back!!!
Please do not make fun of someone's situation. Someone may be really needing money. Someone might be having medical issues in their family. Please give me my 650$ back.

Reply

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I made payment of 1500 on 5:27pm 12june2022
But I didn't received it in my trading account till now. Below is my proof of transaction

Jul 15, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 14, 2022

Olymp Trade Customer Care's response Hello, Sidarth Chettri!

Thank you for reaching out to us. Unfortunately, UPI is not functioning properly. Therefore, Olymp Trade has sent notifications and emails to all affected users and offers a 50% bonus on your deposits. You can reach out to the official customer support team with your account ID and the entire issue and they'll help resolve your issue as soon as possible. You can reach out to them via:
- e-mail at [protected]@olymptrade.com,
- in the live chat at olymptrade.com, or
- in our group facebook.com/olymptradecom/

Best regards, Olymp Trade team.

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My email address ([protected]@gmail.com)
my costomer id[protected]
my mobile no ([protected])
deposited money not recived after 30 days .
deposited date is 11th may 2022.
my amount is 4, 634 and 776.
both are not recived.
transactoin by upi.
i have sent you some screenshots of the transaction.
and bank statement pdf.

Jul 27, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 14, 2022

Olymp Trade Customer Care's response Hello, Jasoliya Tirth!

We apologize for the delays caused due to some technical issues with UPI. Your account details have been forwarded to our specialists and they're already looking into it. Hopefully, they'll resolve the issue and get back to you soon.

Best wishes,
Olymp Trade team.

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I transferred 1500 from my upi to olymp trade account on 12 Jun 2022 5:27 pm
But I still didn't received it in my account

Olymp Trade customer support has been notified about the posted complaint.

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Olymp Trade Customer Care

Jun 13, 2022

Verified Support

Hello, Sidarth Chettri!

Thank you for reaching out to us. Unfortunately, UPI is not functioning properly. Therefore, Olymp Trade has sent notifications and emails to all affected users and offers a 50% bonus on your deposits. You can reach out to the official customer support team with your account ID and the complete issue and they'll help resolve your issue as soon as possible. You can reach out to them via:
- e-mail at [protected]@olymptrade.com,
- in the live chat at olymptrade.com, or
- in our group facebook.com/olymptradecom/

Best regards, Olymp Trade team.

Reply

Sidarth chettri's [Complaint's author] reply, Jun 14, 2022

I have done everything but still I have not got my money.
I hope of getting it soon

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Address: Mp.Dewas

Website: [email protected]

26/05/2022 ko mera account block ho gya tha or my INR 20000 fund account me transfer nhi hua hai

Jul 15, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 14, 2022

Olymp Trade Customer Care's response Hello, Irfan Khan!

Thank you for getting in touch with us. Please contact our official customer support team via:
- e-mail at [protected]@olymptrade.com,
- in the live chat at olymptrade.com, or
- in our group facebook.com/olymptradecom/
with complete details of your issue and your account ID to help resolve your issue in a seamless way.

Best regards,
Olymp Trade team.

Olymp Trade Complaints & Reviews

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Olymp Trade reviews & complaints page 47

Money Debited from bank account but not credited to olymp trade account

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Only getting computerized response for my money

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Deposit money

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Regarding deposit money not received yet

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Regarding deposited amount not received in olymp trade real account

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My deposit money 12/06/2022 night 12 clock 42 dolor deposit in Olymp Trade UPI transfer

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Upi deposit

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Deposit not credited on my trading account please help

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My deposit didnt appear yet

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Didnt get my 1000 inr in my Olymptrade account

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Deposit problems

Deposit Issue irritations

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Withdrawal not processed since 8 days

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Deposit not credited to trading account since last 4 days

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Deposit not credited

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Not refunding money

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Money not transferred to olymp trade after being deducted

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deposited money not received. last 30 days get over but not response from customer care. i deposite from upi date is 11th may 2022

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Money not transferred to trading account

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26/05/2022ko my account block ho gya tha or mera INR 20000 fund account me transfer nhi hua hai please check help me

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