Olymp Trade Complaints & Reviews

I made a deposit of 700 ₹ the amount is debit from my account but not appear in my treading account or not cam back to my account I made lots of complaints to client support but the not solved my problem the give me https://olymptrade.typeform.com/to/MbaTTTpd this link and said that shear my payment details to typeform I also done this almost 5 working day left but my money is still not credited to my account or not appear to my tread I'd

+1 photos

Aug 14, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jul 08, 2022

Olymp Trade Customer Care's response Hello, dear R. Raja!

Thanks for reaching out to us! We understand how you feel and we sincerely express our apology for this situation. We are facing technical difficulties with the UPI method. Hence there are delays in deposits taking place. Our technical team is working to fix this issue. We request you to kindly share your trader’s ID with us here, we will look into the issue and will get back to you as soon as possible.

We thank you for your patience and cooperation!

Best regards,
Olymp Trade team.

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In general, I can be called a long-term client of this company, in total, with interruptions for more than two years.
If we talk about whether the technical parameters of this company suit me, I can say that everything looks quite attractive to me, though there is no very large leverage, only up to 1:500, but this is not so bad.
Only now I’m not very pleased with the fact that lately technical support has not been very active, that is, the expectation has become longer, I would like them to react a little more actively.

Jun 24, 2022

Complaint marked as Resolved

I got it.

Olymp Trade customer support has been notified about the posted complaint.

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Olymp Trade Customer Care

Jun 27, 2022

Verified Support

Hello, Charner!

Thank you for your honest feedback. We apologize for the temporary inconvenience. We had a massive failure with the UPI, so the response time from the support team could take a little longer. However, we are always in touch with traders and are ready to help you.

Do not hesitate to contact us if any questions or concerns appear.

Best regards,
Olymp Trade team.

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I was tried to reach company support from past week but they said finance team looking on it, still now i dint get any update from them

Account id : 90375256

+2 photos

Aug 18, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 22, 2022

Olymp Trade Customer Care's response Hello, Syed Nawaaz Sherief!

Thank you for reaching out. Unfortunately, we are facing some technical difficulties with UPI transactions. Our team of specialists is working to resolve it as soon as possible. We have also forwarded your request to our team. We will look into your situation and get back to you soon.

Best regards,
Olymp Trade team.

Verified Support

Jul 11, 2022

Olymp Trade Customer Care's response Hi, Syed Nawaaz Sherief!

Thank you for waiting. We have successfully solved your case.

Do not hesitate to contact us if any questions or concerns appear.

Best regards,
Olymp Trade team.

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3 days back i made a deposit to my olymptrade account, it's been more than 48 hours and i haven't got my money in olymptrade account, i am very worried where is my money, i tried contacting the support team a lot of times but there is literally no response except the automated messages

+3 photos

Aug 14, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Jun 20, 2022

Updated by syed ali asim My olymptrade I'd is 88411086 and below is the screenshot of the payment

Verified Support

Jun 27, 2022

Olymp Trade Customer Care's response Hi, Syed ali asim!

Thank you for contacting us. Unfortunately, we have technical difficulties with the UPI. We apologize for the inconvenience. We have passed your ID to our specialists. They will contact you soon to resolve this case.

Best regards,
Olymp Trade team.

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Olymp trade computerized messages said my money will be transferred to my account within 5 days .
But still there is no clue of my money returning back.
I provided every proof that shows I transferred the money .
But I have not got it back..
I am doing this complaint not to get my money back.
But to make people aware of this fraud 🤥.
If I got my money back I will come back
And remove this or will say I got my money back

Olymp Trade customer support has been notified about the posted complaint.

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Olymp Trade Customer Care

Jun 20, 2022

Verified Support

Hello!

It's a pity that you have made this conclusion about our company, Sidarth Chettri. Unfortunately, the processing time for requests from the finance department may be extended due to technical difficulties with UPI. We have directed all our resources to resolve this situation as quickly as possible. You can rely on us.

We hope that you will accept our sincere apologies for the inconvenience.

Best regards,
Olymp Trade team.

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Sidarth chettri's [Complaint's author] reply, Jun 20, 2022

Do you know my id number?

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Address: India

I transferred 700rs from Phone pay upi but it dosent got deposited in my Olymp Trade account.It got deducted from my bank account.Please help me!!!

Olymp Trade customer support has been notified about the posted complaint.

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Olymp Trade Customer Care

Jun 20, 2022

Verified Support

Greetings, Muquaddar.

Thank you for contacting us. Unfortunately, we are currently experiencing technical difficulties with UPI.

Please get in touch with our support service if your deposit is not credited to your account after 48 hours. We are always ready to provide comprehensive support via the online platform-chat or Facebook https://www.facebook.com/olymptradecom/.

Best regards,
Olymp Trade team.

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Hi
My Name is Satish Kumar
After Closed my account you said that your money refund in 10 business days but you have not told me exact date of refund my Diposit money.
Please Tell me exact date of refund my deposit money.
Name - Satish Kumar
User id[protected]
Email - [protected]@gmail.com
Phone Number - [protected]
Thank You

+4 photos

Jul 28, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 22, 2022

Olymp Trade Customer Care's response Hi there, Satish Kumar!

We sincerely apologize to you for waiting. Сurrently, there were technical difficulties with the UPI. Therefore, this situation occurred. We have forwarded your contact details to our team. They will contact you to resolve this case promptly.

Best regards,
Olymp Trade team.

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Address: Baneswar chak

Website: olymptrade.com/platform

579$ i withdraw olymp trade say this is prossed olymp trade side but it is 14 dasy left but my 579$ money not credit in my UPI link bank account olymp trade is big crime app cheater app this olymp trade no response for my 579 $ money not give me my money..

+2 photos

Aug 12, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jul 08, 2022

Olymp Trade Customer Care's response Hi, Eheidoebb!

Thanks for contacting us to share your concern with us! We are so sorry that you haven’t received your withdrawal yet. Kindly allow us a chance to investigate this thoroughly and help you to trace the status of your payment. We are a fully licensed broker of and regulated by the international Financial Commission (https://financialcommission.org/), which shows we are reliable. Please write to our support team via online support chat or on Facebook https://www.facebook.com/olymptradecom/. Or kindly share your trader's ID here with us. We will be glad to help you!

Best regards, Olymp Trade team.

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Address: Belgaum

I requested for withdrawal of Amount: 78.42 USD and olymp is claiming that withdrawal process successful on 6th June. But I didn't receive withdrawal amount in my bank account. After enquire many support agent they said same withdrawal process successful at Olymp. Also they shared RRN number RRN:[protected] . The bank confirmed that there is no transactions found for this rrn. So further responsibility is olymp. Please credit my amount by reinvestigating.

Jul 23, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 21, 2022

Olymp Trade Customer Care's response Hello, Bharat Jogi2!

Thanks for getting in touch. Unfortunately, we are currently experiencing technical difficulties with UPI. We sincerely apologize for the inconvenience.

Our specialists are looking into the situation and your case will be updated as soon as possible. Thank you for your patience.

Best regards,
Olymp Trade team.

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Plz refer My appeal to olymp trade - 2JGA9D
trading account # 90313684.

email id - [protected]@gmail.com

Sir I opened a traiding account on 12 Jun 22. I opened first time account with olymp trade and I provided all required documents for verification but my account is closed and told me that I have a account earlier but I never open a account with olymp trade. I deposited 30 usd today in my account but they close my account. I don't know who opened a account by my name earlier. Without knowing truth the company hold my 30 usd amount also.
So please 🙏 open my account again or please refund my amount back to my source account.
I am a government employee not a terrorist. Olymp trade treat us like a terrorist.
Plz solve my problem as soon as possible.

Hari ram meena
[protected]

Olymp Trade customer support has been notified about the posted complaint.

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Olymp Trade Customer Care

Jun 20, 2022

Verified Support

Hi, dear Hariram1981!

Thank you for contacting us. We are sorry to hear about your disappointment with us. Your review is very concerning to us. We have an independent department in our company which works in such a situation. You can send an e-mail to the following address: [protected]@olymptrade.com. The reply by this department is the official and final decision of the Company.

Best regards,
Olymp Trade team.

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Hello,

Im having account since 2018 and now suddenly my account was blocked. I had just deposited $1000 which is 77, 967 ruppes .. and I had running trade as well which was going in profit.
Last week I deposited $2000 and since I was losing my account was active. The minute I started making profit they blocked the account.
Please help me get back my account and money at the earliest
Regards

+1 photos

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 22, 2022

Olymp Trade Customer Care's response Hello, san4thee06!

We are sorry that you had to face such an inconvenience. Please leave your ID account details below so we can sort out this case. We aim to provide our clients great customer service and we would like to make things right.

Best regards,
Olymp Trade team.

Jul 12, 2022

Updated by san4thee06 Hello,
26480682 is my account number.
I also want to share tht I received verification email on 6th June and after verification I deposited money. And whn i was making progress they sent verification again on 17th and blocked my account. Please do the needful and refund back the money

Verified Support

Jul 20, 2022

Olymp Trade Customer Care's response Hello, dear san4thee06!

Thank you for contacting us and providing such detailed information on your situation. Account blocking is a serious measure that is taken in case the service agreement terms are violated. You can read more here https://olymptrade.com/pages/terms/. An email is sent to you on your registered email address with the reason for blocking along with the information of the available funds in your account.

If you disagree with the company's decision, you can contact the reclamation department: [protected]@olymptrade.com and describe the situation.

Best regards,
Olymp Trade Team.

Aug 11, 2022

Updated by san4thee06 Hello,

I disagree with the company decision.
I have deposited the amount after the verification was successful. If it's not a scam then company should have blocked my account before i deposit. Company shld not have verified the account as successful.
I had received verification email on 6th June. Post tht it was verified. I deposited on 19th June and my account was immediately blocked after deposit.

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san4thee06

Jul 12, 2022

Hello,
26480682 is my account number.
I also want to share tht I received verification email on 6th June and after verification I deposited money. And whn i was making progress they sent verification again on 17th and blocked my account. Please do the needful and refund back the money.

Account blocked with funds in it - Comment #4021125 - Image #0

Account blocked with funds in it - Comment #4021125 - Image #1

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My olymp trade id is 60244303

I deposited 20$ on 12/06/2022 but still didn't receive my money on olymp trade account, can't reach your tech support team

+1 photos

Jun 22, 2022

Complaint marked as Resolved

My problem resolved Olymp trade credited mony my bank account

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 22, 2022

Olymp Trade Customer Care's response Hi, Nikhil150498.

We sincerely apologize to you for waiting. At the moment, we have technical difficulties with the UPI. Therefore, this situation occurred. We have forwarded your contact details to our team. They will contact you to resolve this case immediately.

Thank you for your understanding!

Best regards,
Olymp Trade team.

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Arun trader

from Ranchi, Jharkhand

Jun 24, 2022

Really you got your money?

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Dear Olymptrade

I started trading Olymptrade from last few months, Initially it is very prompt in UPI deposits and Withdrawals was done within few hours. From June1st, depositing and withdrawal is horrible experience with Olymptrade. No options like netbanking, UPI deposits, Imps, cards nothing working. It is becoming like nightmare experience.

As per complaints filed here, It seems I am also going to experience...

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7 Comments

Address: [email protected]

I've done a deposit of 30 doller on 19/06/2022
And the amount is not yet credited to my live trading account. I dont know what happened to my money.
I am frequently contacting with them on both emails and phone calls. But every time they says that their financial team in working on the task and wait more. They gives me the same reply

+2 photos

Jul 26, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 21, 2022

Olymp Trade Customer Care's response Dear, Bhumit Panchal!

Thank you for reaching out. We totally understand your frustration. Unfortunately, we are facing some technical difficulties with UPI transactions.

Our experts are working to resolve this case as soon as possible. Please, specify your account details below or contact our official customer support team. We will be happy to help you as quickly as possible.

Best regards,
Olymp Trade team.

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Address: Thiruvalluvar st, ashtalakshmi nagar, mookambigai nagar extn

Hi sir/ mam,
I'm Jeeva Ramamoorthy with my Id: [protected]@gmail.com.My User id: 90468608 .I have started doing fixed trading in olymptrade recently.I have deposited my money Rs 2100 on 17th June and Rs 700 in 19 th June.I didn't recieve the amount yet.When will I receive the amount or the amount will return to my Bank account.

+2 photos

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 21, 2022

Olymp Trade Customer Care's response Greetings, Jeeva Ramamoorthy!

Thank you for contacting us. Unfortunately, there are some technical difficulties with UPI that are causing transaction delays. We apologize for the inconvenience it has caused you. Our team of experts is working to find a solution as soon as possible.

Your request has been passed to our specialist. We will contact you shortly.

Best regards,
Olymp Trade team.

Jun 22, 2022

Updated by Jeeva402 How will I receive my money. Is it through bank or my olymp trading account??

Jun 24, 2022

Updated by Jeeva402 It's been 8 days since I lost my first money (700) and here I am still waiting for your reply.
How could I trade again in olymp if I'm not getting a proper reply.
@olymp trade customer care

Jun 29, 2022

Updated by Jeeva402 It's been 10 days that I filed a complaint.
There is no valid responce

Verified Support

Jul 08, 2022

Olymp Trade Customer Care's response Greetings, Jeeva!

Thank you for getting back to us! Our sincere apologies for the slow reply; We hoped to get back to you sooner. We understand you are eager to trade and we are so sorry for this unfortunate delay. We assure you that our team of experts is working to speed up the resolution. Once the issue is resolved the amount will be credited into your Olymp trade account and will be available to trade. We will truly appreciate your support in this time. Feel free to contact us if you have any questions, meanwhile we will keep you posted once the issue is resolved! Thank you for being so supportive and patient with us!

Regards,
Olymp Trade team.

Jul 21, 2022

Updated by Jeeva402 It's been a month now still I didn't recieve my deposited amount.Please respond properly to the queries

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I want to say that it's been more than 48 hours since deposit but the amount is not yet credited in my olymp trade account.

So, please refund the amount as soon as possible in my bank account.
And i am again sending you the screen shot of my payment.

+1 photos

Jul 23, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 22, 2022

Olymp Trade Customer Care's response Hi, Sumit1497!

We have already answered you in the review by the link: https://www.consumercomplaints.in/olymp-trade-amount-deducted-from-my-bank-account-but-not-credited-in-my-olymp-trade-account-c3218657

We kindly ask you to refrain from creating new reviews. Please, let's continue the communication in one place.

Best regards,
Olymp Trade team.

Jul 23, 2022

Updated by Sumit1497 Resolved

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N

Nikhil1598

from Bhusawal, Maharashtra

Jun 19, 2022

My Same problem

Amount deducted from my bank account but not credited yet. - Comment #4009523 - Image #0

Amount deducted from my bank account but not credited yet. - Comment #4009523 - Image #1

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Olymp Trade Customer Care's response, Jun 22, 2022

Verified Support

Greetings, Nikhil1598.

We are sorry to hear you had such a frustrating experience, but we really appreciate you bringing this issue to our attention.
Please contact our support team if the money has not yet been credited to your account. We are ready to provide comprehensive support - contact us via online platform-chat or Facebook https://www.facebook.com/olymptradecom/.

Best regards,
Olymp Trade team.

Nikhil1598's reply, Jun 22, 2022

Resolved

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I used paytm upi to deposit money in olymp trade the money deducted from my bank account but didn’t received in my olymp trade account

Jul 25, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 22, 2022

Olymp Trade Customer Care's response Hello, Adnaan21!

Thank you for reaching out. Unfortunately, there has now been a failure in the work of the UPI. We apologize for the inconvenience.

Kindly contact our support team if the money has not yet been credited to your account. They are ready to provide comprehensive support - contact us via online platform-chat or Facebook https://www.facebook.com/olymptradecom/.

Best regards,
Olymp Trade team.

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Dear Sir
I had deposited INR 2000 on 11/06/22 got cut from my UPI but not deposited in my trading account.
I as for a withdrawal INR 1000 on 26/05/22 got cut from my trading but not deposited in my UPI
My ID is 31145760
Customer service is automated and response is it will be done in 48 hours, however it is way beyond 2 working days
I am also sending a screen shot of my deposit
kindly help
Warm regards

+1 photos

Aug 15, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 22, 2022

Olymp Trade Customer Care's response Hi there, Otto!

Thank you for contacting us. Your review is very concerning to us. We understand your feelings. We are facing technical difficulties with the UPI method. Hence the delays in deposits and withdrawals. We have forwarded your case to our team of specialists. They are looking into the issue and will get back to you as soon as possible.

We thank you for your patience and cooperation!

Best regards, Olymp Trade team.

Jun 28, 2022

Updated by Otto I have been receiving only responses like this for a month now.
They just keep saying the same reason but nothing is done about it.

Jun 28, 2022

Updated by Otto They ask for 48 hours its 48 days still nothing done

Verified Support

Jul 08, 2022

Olymp Trade Customer Care's response Hi there, Otto!

Thanks for following up! We understand that the issue is taking more time to be resolved and we are so sorry about it. And you have been really patient with us. We can thank you enough for your support throughout. We assure you that the Olymp trade never leaves an issue unresolved or unattended. Our team is doing its best to resolve this issue.

Regards,
Olymp Trade team.

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Dear Sir
I had deposited INR 2000 on 11/06/22 got debited from my UPI but did not get credited to my trading account

I asked for a withdrawal INR 1000 on 26/05/22 got cut from my trading account but not credited to my UPI

My Id 31145760

No proper response from support team, just working on it
Kindly help,

Jul 30, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 22, 2022

Olymp Trade Customer Care's response Greetings, Otto!

We understand your feelings. We are facing some technical difficulties with the UPI method. Hence the delays in deposits and withdrawals. We have forwarded your case to our team of specialists. They are looking into the issue and will get back to you as soon as possible. We thank you for your patience and cooperation!

Best regards, Olymp Trade team.

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Hello.
My User ID is protected.
I deposited INR 45, 000 by UPI PAYTM on 14/06/2022. I went to customer care but they are just saying to wait, I waited for 48 hours, then they said to wait for 1-5 days more, they are just made me wait. They are not solving my problem. It's been more than 3 days now, but I got no response, no money back in my account. Kindly reflect my money in my amount or otherwise give my money refund me back. It's so frustrated now. It's a huge amount for me. Take actions on this and solve this problem as soon as possible.
I can't wait more. I need my money back.
I trust on Olymp trade for better profits not for this.

+1 photos

Jul 23, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 22, 2022

Olymp Trade Customer Care's response Hi there, Arjun Tomar.

Please, let's continue the communication in one place via the link:

https://www.consumercomplaints.in/olymp-trade-deposited-amount-isnt-showing-c3217503

We kindly ask you to refrain from creating new reviews.

Best regards,
Olymp Trade team.

Olymp Trade Complaints & Reviews

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Olymp Trade reviews & complaints page 44

Money debit

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A recent situation...

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Amount has not received

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My deposit didn't get added to my olymptrade account

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10 days have passed but no money was returned

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I am complaining about refilled or refund my money

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Refund my deposit money

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579$ money not credit my bank account it's 14 days ho geya

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Withdrawal amount not credited in my bank account till date

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Blocked my account and not returning my 30 usd

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Account blocked with funds in it

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Money debited from my bank account

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Deposit Problems - UPI - horrible wait and experience

Olymp trade I transfer funds but they weren't credited to my account

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Deposited amount not received

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Amount deducted from my bank account but not credited yet.

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Im complaining about money deposit

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Deposit and Withdrawal not given

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Deposit and Withdrawal

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Deposited 45,000 INR but it is not showing in my olymp trade account.

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