Olymp Trade Complaints & Reviews

Sir i have deposited 700 rs and it is not showing on my account, also i am unable to trade . Please look into it

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Jul 9, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 08, 2022

Olymp Trade Customer Care's response Greetings!

We are sorry to hear you had such a frustrating experience, but we really appreciate you bringing this issue to our attention, Parth Aggarwal 29. Kindly share with us the number of your account on the platform (an ID), so we could investigate your case thoroughly.

Or you can contact us online-chat https://olymptrade.com to open the chat just press on the "question" sign in the right corner. We are always ready to help!

Best regards, Olymp Trade team.

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Olymp trade block my account nd im unable to withdraw my money i had fulfill all there verification process but instead of that they do not unblock my account nd i cannot withdraw it please sir resolve my issue

Olymp Trade customer support has been notified about the posted complaint.

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Olymp Trade Customer Care

Jun 7, 2022

Verified Support

Hi!

Thanks for getting in touch, Kuldeepratnani! Kindly contact [protected]@olymptrade.com and describe your situation. This is the reclamation department, they will investigate your case and provide an official position regarding your issue.

Feel free to contact us if you need your help regarding this!

Best regards, Olymp Trade team.

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Amount is deducted from my bank account and has not been in my olymp trade account till now it's been more than 48 hours and customer support is very bad no one is helping me out

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Jul 16, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 07, 2022

Olymp Trade Customer Care's response Hi, Sarthak78!

Thanks for bringing this to our attention. We understand your disappointment. It is important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. Please provide your ID account in the comments. This way we will be able to sort out your case and provide comprehensive support.

Best regards, Olymp Trade team.

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I have made a deposite of 10 dollar from my bank through upi in Olymp trade account its geeting more than 48 hours but yet not appear in my Olymp trade account
i have made the deposit on 4 june at 8:13pm
pls make the deposit in my Olymp trade account as soon as possible

+1 photos

Jul 16, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 07, 2022

Olymp Trade Customer Care's response Hello, Mr Shivansh Awasthi!

We are sorry that this situation has caused you inconvenience. Kindly provide your ID account in the comments. So we could investigate your case thoroughly.

Best regards, Olymp Trade team.

Jun 11, 2022

Updated by Mr Shivansh awasthi 88629915 this is my user id
Shivansh awasthi

Verified Support

Jun 15, 2022

Olymp Trade Customer Care's response Greetings, Mr. Shivansh Awasthi!

Thanks for the clarification! We have passed your contact information to our specialists. They will contact you shortly to resolve this case.

Best regards, Olymp Trade team.

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I had withdrawn a 1000 rs on 10.05.2022. Still I haven't got that money in my account and when I tried to contact the customer service, they are seeing my msg but not replying. Is this is the kind of service they will provide to a customer?. I had taken the screen shot also.

+1 photos

Jul 16, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 07, 2022

Olymp Trade Customer Care's response Hello, Bharathnath!

Thank you for letting us know about this. We are sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right.

Kindly share your ID account in the comments. This way we will be able to investigate your case and provide a detailed answer.

Best regards, Olymp Trade team.

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Website: static.olymptrade.com

My account was verified and was told i could withdraw my money. When tried doing so they blocked my account.

1. No where while creating an account was mentioned that you cannot hold multiple accounts.
2. No where in the app is there an option that mentions delete your account.
3. While deposits are being made why is the account not verified and checked if the person has multiple accounts or no. Why is that only when a person is trying to withdraw this is being and checked and then blocked.
This is direct mental harassment done by the company on to the clients, plus clients are being cheated as they are not told main things upfrontly. I request government to please take a strict action against OLYMPTRADE

Olymp Trade customer support has been notified about the posted complaint.

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Olymp Trade Customer Care

Jun 7, 2022

Verified Support

Greetings!

Thank you for keeping us informed, Kevalgogri! We kindly ask you to refrain from creating new reviews and continue communicating in one thread: https://www.consumercomplaints.in/olymp-trade-blocked-account-and-money-when-tri...⇄

Do not hesitate to contact us if any questions or concerns appear.

Best regards, Olymp Trade team.

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Kevalgogri 's [Complaint's author] reply, Jun 8, 2022

Waiting for your reply on the same thread... https://www.consumercomplaints.in/olymp-trade-blocked-account-and-money-when-tried-to-withdraw-c3208408

this was the copy of the same review which got posted. I apologize for that, and am eagerly waiting for your reply.

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Website: static.olymptrade.com

Verification was completed and I was send a mail that I can now successfully withdraw my money from the account. When I tried to do so they blocked my account saying I have multiple accounts.

How come they did not verify that when I was doing deposit?

No-where in the app was an option to delete an old account.
No-where in the app while creating a new account was there mentioned that you cannot create multiple account. It only comes to picture when you try to withdraw your money back. This app is fraud and full of scams. I request government to take a strict action against them and close their app from all stores so that they cannot scam or cheat someone else.

+2 photos

Jul 15, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 07, 2022

Olymp Trade Customer Care's response Greetings, Kevalgogri.

Thank you for reaching out. It's a pity to hear that you have such an opinion about the company. Please provide your account ID in the comments so that we can check your situation.

Best regards, Olymp Trade team.

Jun 07, 2022

Updated by Kevalgogri account ID : 89775061
Email: [protected]@yahoo.com

Verified Support

Jun 14, 2022

Olymp Trade Customer Care's response Hello, Kevalgogri!

Thank you for your coordination. We have forwarded your request to our specialists. They are trying to resolve it as soon as possible so you can continue trading without any problem. We wish you happy trading!

Best regards,
Olymp Trade team.

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Olymp Trade Customer Care

Jun 8, 2022

Verified Support

Dear Kevalgogri, thank you. We're investigating. We'll contact you soon!

Best regards, Olymp Trade team.

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Kevalgogri 's [Complaint's author] reply, Jun 10, 2022

Sir/Madam
I Am still waiting for your response.

Kevalgogri 's [Complaint's author] reply, Jun 12, 2022

5 days and still waiting for you to connect.

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Hi 4 days gone but still my withdrawal is not credited to my account please do something I need money my brother is hospitalized and I don't have money please help me, sir,

User id 48055116

Jul 9, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 07, 2022

Olymp Trade Customer Care's response Hi!

Thanks for bringing this to our attention, Prince77716! It's a pity to hear that you have such a situation in your family. We have asked our specialists to contact you immediately to clarify the information and resolve the issue.

We hope that your brother will get better soon.

Best regards, Olymp Trade team.

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I did a deposit transaction through mpesa but the money is not credited in Olymp Trade account.. please do something if you are legit.
my account ID89820915

Jul 14, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 07, 2022

Olymp Trade Customer Care's response Hello, dear _asuu!

Thank you for keeping us informed. Our specialists from the finance department are working on your task. At the moment we are waiting for the aggregator's response. As soon as he appears, we will inform you.

We understand your concern, but we kindly ask you to wait a bit.

Best regards, Olymp Trade team.

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Address: Owned by Saledo Global LLC and headquartered in St. Vincent & the Grenadines

Website: olymp trade

I have deposited money 9000rs .then they have blocked my account.they said to complete verification.So i have completed verification after verification also i have contacted somany times to unblock my account .but no reply from them . Also i have not got money back .

Jul 16, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 07, 2022

Olymp Trade Customer Care's response Hello, dear Kiranreddy6593!

Thank you for contacting us. Your review is very concerning to us. We understand your disappointment. Please provide your account ID. This way we will be able to sort out the situation and contact you.

Best regards, Olymp Trade team.

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Ashok170688

Jun 7, 2022

What solution you got

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Address: Noida sector 44

I deposit 700 rupees on 2/05/2022 at 1, 35 PM in olymptrade account through UPI but the deposit is appear yet in my account and their support staff is not reply me
Olymtrade id[protected]
I deposit money in inr account...

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Address: Noida sector 44

Two day before I deposit 700 rupees in olymptrade account but the deposit is appear yet and their support staff is not me

Olymp Trade customer support has been notified about the posted complaint.

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Olymp Trade Customer Care

Jun 6, 2022

Verified Support

Hello!

Thanks for bringing this to our attention, Akhilesh Singh. Please specify your Account ID. So we can sort out the situation.

Or you can contact the independent department in our company that works in such a situation via email [protected]@olymptrade.com.

Best regards, Olymp Trade team.

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Olymp trade platform ask to verify account.then i verify my account.. submit all documents then it verify successful but at evening they are again ask to verify the payment method of olymp trade...i have deposited money through Paytm from my current account ...i am owner of this account.i want to refund my deposit money as soon as possible.
Plz help 🙏

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Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 06, 2022

Olymp Trade Customer Care's response Hello, dear Avijit Nayak!

Thank you for contacting us. Please, provide us the number of your account on the platform (an ID), so we could investigate your case thoroughly.

Best regards, Olymp Trade team.

Jun 06, 2022

Updated by Avijit Nayak I'd 89963843

Jun 06, 2022

Updated by Avijit Nayak Olymp trade account I'd 89963743
This is real I'd ... another comment have spelling mistake

Verified Support

Jun 15, 2022

Olymp Trade Customer Care's response Hi there, Avijit Nayak.

Thanks for the update! Your account has been blocked for violating the rules of the platform.

In case you disagree with the decision to block your account, you can submit a complaint to an independent department: [protected]@olymptrade.com The reply by this department is the official and final decision of the Company.

Best regards, Olymp Trade team.

Jun 16, 2022

Updated by Avijit Nayak What rules i violated ...I want my deposit money refund... verification all true documents had submitted but still have no update...I want money refund on my bank account

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A

Avijit Nayak

from Kharagpur, West Bengal

Jun 6, 2022

I'd 89963743
Avijit Nayak

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Olymp Trade Customer Care

Jun 8, 2022

Verified Support

Thank you, dear. We'll contact you soon after investigating your case. Please, stay in touch.

Best regards, Olymp Trade team.

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I deposited money to my olymp account in this morning 10:08am. 03/06/2022.. please give my money back... If you guys doing like this i don't use olymp trade anymore & this app is fake i recomend to all .. PLEASE GIVE MY MONEY BACK..
my OLYMP ID is 87503888..
I hope you guys resolve my Request .. Thank you..

+7 photos

Jul 17, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 03, 2022

Olymp Trade Customer Care's response Hello, dear AJ Trending videos AJ!

Thank you for contacting us. It is important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately.

We have passed the information to our specialists. They will contact you shortly to resolve this issue.

Best regards, Olymp Trade team.

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So... i gotta several questions to this company and the most crucial one concerns the topic of withdrawing money, ofc. when i joined the community of olymp trade isincerely thought that everything would be okay, as the broker is regulated by strong companies and I had no issues with depositing, but when it came to withdrawing everything went worng.

couple of hours ago I ordered a withdrawal via Skrill, but I still don't receive my money!!! why there are delays, it's unserioius approach. If it might be useful, my ID is 2773459. Hope the situation will be resolved.

Jun 2, 2022

Complaint marked as Resolved

Received the money recently, sry to bother, quite appreciate the efforts of the company directed at helping me with this issue. Thanks a lot!

Olymp Trade customer support has been notified about the posted complaint.

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Olymp Trade Customer Care

Jun 1, 2022

Verified Support

Hello, Gulab_Nishad!

Thank you for contacting us. Your review is very concerning to us. We process most withdrawal requests within 24 hours. However, on rare occasions, the process might take up to 5 working days. We're kindly asking you to wait sometime.

We will be glad if you update the review when your case is resolved.

Best regards, Olymp Trade team.

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Olymp Trade Customer Care

Jun 2, 2022

Verified Support

Hello, Gulab_Nishad!

Thank you for contacting us. Your review is very concerning to us. We process most withdrawal requests within 24 hours. However, on rare occasions, the process might take up to 5 working days. We're kindly asking you to wait sometime.

We will be glad if you update the review when your case is resolved.

Best regards, Olymp Trade team.

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Guys this is sad that you have only limited technical tools at olymptrade platform. Why it is only 6 drawing instruments? I'm not a painter to create pictures, but would like to see more tools for personal analyse. Each trader has own strategy, so its important for me.

One more thing. The list of indicators and oscilators is also should be wider. Who knows what kind of tool will be profitable, but the fact of choosing gives freedom and flexibility.

Jun 6, 2022

Complaint marked as Resolved

Ok, I take my words back. I said it before I discovered your education area. It has so many articles with different technical analysis techniques. This made me realize that it’s not about quantity, it’s always about quality. You should be able to utilize the limited amount of instruments to its maximum. That what separates men from boys.=)

Olymp Trade customer support has been notified about the posted complaint.

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Olymp Trade Customer Care

Jun 1, 2022

Verified Support

Hi, Charan_Saha!

Thank you for taking the time to provide a review, your opinion is valued and it helps us maintain an excellent standard of service to our traders. Kindly describe which tools, indicators, and oscillators you would like to see on the platform.

We are always open to ideas and want to take into account your wishes for the next update.

Best regards, Olymp Trade team.

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Recently I got acquianted with the olymp trade broker and thought that I had to be succeeded within a month, as I had a solid sum of money on hands, 3k$!! However, the time flies and the most part of my deals weren't successful at all...

Today I have just 200$ from my 3k$! This is awful and I really dunno what to do... I started to assume that the broker specially tweaks the platform for making traders lose their money, idk how to explain this another way..

Gotta make a request I guess, how to resolve this issue? If there are somebody who can help me, this is my ID[protected].

Jun 24, 2022

Complaint marked as Resolved

finally, I started to earn my first money. my attitude to trading changed. It's not a gambling my friends! thank you Olymp trade for such opportunity!

Olymp Trade customer support has been notified about the posted complaint.

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Olymp Trade Customer Care

May 30, 2022

Verified Support

Hello, Josha_Parsa!

We understand your emotions. It's a pity to hear that your trade didn't go according to plan. Olymp Trade is a member of the Financial Commission (FinaCom), which confirms the company's dependability.

According to the strict rules of our regulator, we have the quotation history recorded on our platform. Each quote is saved here https://olymptrade.com/en-us/cabinet#tab=rates We have the same quotes for each trader on the platform. You can check it any time.

There're too many traders making deals in opposite directions. That's why even at even theoretically there's no need to manipulate the chart.

If you doubt the result of a particular deal, just contact us: https://www.facebook.com/olymptradecom/. We will check everything!

Best regards, Olymp Trade team.

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Looks like i transfered my money to scam website to this one www.olymptrades.ltd. Everything looks the same like with the original version. I register and fund my first deposit, after that I was blocked so I realized that this is a fake, but it was too late.
I even have acc id[protected], so maybe I can return it somehow. Of course its my mistake I was too quick to register and start trading, but get in a trap. DON'T BE LIKE ME!

May 26, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

May 26, 2022

Olymp Trade Customer Care's response Hi there, Bhikkhu_Undre!

We see that your review has been published twice. You can read the answer at the link: https://www.consumercomplaints.in/olymp-trade-dont-do-my-mistake-c3199775

Feel free to reach out to us if any other questions emerge, we will be glad to help.

Best regards, Olymp Trade team.

May 27, 2022

Updated by Bhikkhu_Undre everything is okay, no problem now. i wrote my complaint twice, asI did not understand why my first was not being published immediately.

Verified Support

May 30, 2022

Olymp Trade Customer Care's response Hi, Bhikkhu_Undre!

Thanks for that clarification! Do not hesitate to contact us if any questions or concerns appear.

Best regards, Olymp Trade team.

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Looks like i transfered my money to scam website to this one https://www.olymptrades.ltd/. Everything looks the same like with the original version. I register and fund my first deposit, after that I was blocked so I realized that this is a fake, but it was too late.

I even have acc id[protected], so maybe I can return it somehow. Of course its my mistake I was too quick to register and start trading, but get in a trap. DON'T BE LIKE ME!

May 27, 2022

Complaint marked as Resolved

Thank you for your support! It's really important for me. I hope no one make mistake like this.

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

May 26, 2022

Olymp Trade Customer Care's response Hello, dear Bhikkhu_Undre!

Thank you for letting us know. It's a pity that you have a negative experience with scammers. After your review, we have done everything possible to promptly block this site.

We recommend all users to read Basic Cybersecurity Rules https://plus.olymptrade.com/en/help/category/profile/basic-cybersecurity-rules With this knowledge, you will be able to protect yourself on the Internet.

Do not hesitate to contact us if any questions or concerns appear.
Take care of yourself!

Best regards, Olymp Trade team.

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At time of withdrawal my account was blocked they told me first verify amount was 22000rs they firstly told me account will get verified in 5 working days after 5 working days they told me to w8 14 more days and its still 10 days

Olymp Trade customer support has been notified about the posted complaint.

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Olymp Trade Customer Care

May 24, 2022

Verified Support

Hello, Anirudhsingh07!

Thanks for bringing this to our attention. Please specify your account ID in the comments. This way we will be able to sort out the situation and provide you with comprehensive support.

Best regards, Olymp Trade team.

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Anirudhsingh07's [Complaint's author] reply, May 25, 2022

I can remember the id but i can tell u the mail id which is linked [email protected] please help me

Anirudhsingh07's [Complaint's author] reply, May 30, 2022

Hey no update from your side please help me

Olymp Trade Customer Care's response, Jun 1, 2022

Verified Support

Hi, Anirudhsingh07's!

Sorry to keep you waiting. During the verification process, the Company revealed a violation of the Service Agreement on your trading account. You have received detailed information about this in your email on 2022.05.27. Therefore, your account has been blocked.

Do not hesitate to contact us if any questions or concerns appear.

Best regards, Olymp Trade team.

A

Anirudhsingh07

from Jodhpur, Rajasthan

Jun 7, 2022

Will i get my refund back

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Olymp Trade Complaints & Reviews

File a complaint to Olymp Trade

Olymp Trade reviews & complaints page 49

About the deposit

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Unable to withdraw money

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Deposit time frame

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Deposit does not appear in the Olymp trade account

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About the withdrawal

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Blocked account while tried to withdraw money

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Blocked account and money when tried to withdraw

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Pending withdrawal

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Deposit difficulties

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They have blocked my account and took my money

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Deposit is not appear in my account

Deposit not appear yet

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Olymp trade account have temporarily blocked ...I want to money refund..

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Deposited money issue

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Where is my money at

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Lack of instruments

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Where's my money????????

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Don't do my mistake

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Dont do my mistake

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My account was blocked at time of withdrawal money

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