Olymp Trade Complaints & Reviews

Dear Team,
As you know why I am here, I deposited 100$ on 5 june 2022 into olymp trade account, the money deducted from my bank account but not credited into olymp trade account, I am contineously trying to contact olymp trade customer support, they said to wait 48hrs. I awaited but 100$ not credited into my olymp trade account. Now today is 72 hrs passed but support team not replying anything. Kindy help me.

+1 photos

Jun 11, 2022

Complaint marked as Resolved

My issue not resolved yet, please help me. My [email protected]

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 10, 2022

Olymp Trade Customer Care's response Hello, dear Gajendranoida14!

It's a pity to hear that this situation has caused you inconvenience. Unfortunately, we are currently experiencing technical difficulties with UPI. Therefore, the response time from the support team can be increased.

Please share your account ID here or contact us again via the chat on the platform. We will be pleased to help you as quickly as possible!

Best regards, Olymp Trade team.

Jun 11, 2022

Updated by gajendranoida14 My issue not resolved yet.

Jun 13, 2022

Updated by gajendranoida14 My client is 74531378,
I have not recieved the deposit yet.

Verified Support

Jun 14, 2022

Olymp Trade Customer Care's response Hello, gajendranoida14!

Thank you for getting back to us. We offer our most sincere apologies for the inconvenience. We have forwarded your account details to our team. They are looking into the issue and will get back to you as soon as possible. Thank you for bearing with us!

Best regards,
Olymp Trade team.

Jun 14, 2022

Updated by gajendranoida14 Ok, please do it on priority.

Verified Support

Jun 15, 2022

Olymp Trade Customer Care's response Hi there, gajendranoida14!

We will do that. Also, we will be glad if you update this review when your case is resolved.

Best regards, Olymp Trade team.

Jun 15, 2022

Updated by gajendranoida14 Dear team,
I get my money refund. So my issue has resolved.
Thanks for the support.

Verified Support

Jun 17, 2022

Olymp Trade Customer Care's response Greetings, gajendranoida14!

Thanks for the update. We were pleased to help. Do not hesitate to contact us if any questions or concerns appear.

Best regards,
Olymp Trade team.

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K

KittuShittu

from Pune, Maharashtra

Jun 10, 2022

why you have marked resolved??

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gajendranoida14's [Complaint's author] reply, Jun 11, 2022

I dont know how it marked resolved

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Address: A 303 GODAVARI CHS SECTOR 9 VASANT NAGRI

I have deposited 650$ i.e 50, 453 INR on 3rd of June @4.12 pm. The transaction was successful through my UPI i.e [protected]@okaxis. I have received an email as well confirming the deposit. It's been more than 5 days now...i haven't received the money in my real olymp account.
I have sent them an email twice and provided all the required proof. Their customer care number isn't in use. There client support is also not replying

+1 photos

Jun 8, 2022

Complaint marked as Resolved

Issue resolved. Would specially like to thank this forum for helping me. And last but not the least, would also like to thank olymp trade as they expedite the process

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 08, 2022

Olymp Trade Customer Care's response Hi!

Sandeep Singh Dashrath Thakur, thank you for contacting us. We are sorry to hear you had such a frustrating experience. It is important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately.

Please provide your ID account in the comments. So we could investigate your case thoroughly.

Best regards, Olymp Trade team.

Verified Support

Jun 08, 2022

Olymp Trade Customer Care's response Hi there!

Thanks for the update. We are always glad to help with any questions or difficulties that arise. Do not hesitate to contact us.

Best regards, Olymp Trade team.

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Address: Udaipur

My account was blocked due to some issues then i had done the verification process of tha app but instead of that olymp do not unblock my account and i have to face problems due to lack of my money please kindly resolve my problems.

Olymp Trade customer support has been notified about the posted complaint.

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Olymp Trade Customer Care

Jun 14, 2022

Verified Support

Greetings, Kuldeepratnani!

Thanks for bringing this to our attention. We have an independent department in our company which works in such a situation. If you disagree with the company's decision regarding the account blocking, you can address it to [protected]@olymptrade.com.

Feel free to contact us if you need our help regarding this.

Best regards, Olymp Trade team.

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I have added Rs 1000 in my account on 5th june at 7:01 P.M., but it's not appearing in my account .
Now, it's have been more than 48 hours .

UPI Transaction ID[protected]

+1 photos

Jul 9, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 08, 2022

Olymp Trade Customer Care's response Hello, dear Kishan09!

We are sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right.

Please contact us in the online platform chat or on Facebook https://www.facebook.com/olymptradecom/
We will help you!

Best regards, Olymp Trade team.

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I submitted some amount on 3rd june amd it's still not credited to my olymp account and my complaint is not acknowledge by the support assistant of olymp application. I can submit the screenshot for the same.
I patiently waited for 48 hours but i feel my patience is being exploited now and i need the concerned authorities to look for the same

+1 photos

Jul 15, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 08, 2022

Olymp Trade Customer Care's response Hello, dear Anshuman om!

Thank you for keeping us informed. We are sorry for your less than satisfactory experience. Please provide us with your account ID number so we can look up the details in our system and pass your request to our service support.

We will be glad to help you.

Best regards, Olymp Trade team.

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Address: DESA RANDUJALAK KECAMATAN BESUK KABUPATEN PROBOLINGGO JAWA TIMUR INDONESIA

I've been trading binary options on olymptrade for a long time, now my account is blocked by olymptrade. I experienced a lot of loss, I think there was a lot of cheating done by olymptrade.
many candle candles that do not match the global chart.
i want to withdraw all the deposits i ever made in olymptrade. Thank you

+1 photos

Jun 8, 2022

Complaint marked as Resolved

I often experience unfair losses in Olymp Trade, many Olymp Trade candles are not the same as the global market. i want to take back all the deposits i ever made on the olymptrade platform, while my account is currently blocked by olymp trade

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 08, 2022

Olymp Trade Customer Care's response Hello, dear Mahmud Santoso!

Thank you for contacting us. Your review is very concerning to us. We would like to clarify that Olymp Trade does not provide binary options. We are a trading platform that offers trading modes such as Fixed Time Trading, Forex, and Stocks.

We here at Olymp Trade take honesty and transparency seriously. All the quotes on the platform are the same for all our traders. Even theoretically there's no need to manipulate the chart because there're too many traders making deals in opposite directions.

Quotes may differ on several points on different trading platforms. This is due to different suppliers of quotes and different ways of pricing.

Nevertheless, the tendency of price behavior on the charts of different trading platforms should not differ significantly.

Also, account blocking is a serious measure that is taken in case the service agreement terms are violated. In case you disagree with the blocking solution you have the right to submit a complaint to the independent reclamation department: [protected]@olymptrade.com.

Best regards, Olymp Trade team.

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Kevalgogri

Jun 8, 2022

Did they help you?

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Sir i have deposited 700 rs and it is not showing on my account, also i am unable to trade . Please look into it

+1 photos

Jul 9, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 08, 2022

Olymp Trade Customer Care's response Greetings!

We are sorry to hear you had such a frustrating experience, but we really appreciate you bringing this issue to our attention, Parth Aggarwal 29. Kindly share with us the number of your account on the platform (an ID), so we could investigate your case thoroughly.

Or you can contact us online-chat https://olymptrade.com to open the chat just press on the "question" sign in the right corner. We are always ready to help!

Best regards, Olymp Trade team.

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Olymp trade block my account nd im unable to withdraw my money i had fulfill all there verification process but instead of that they do not unblock my account nd i cannot withdraw it please sir resolve my issue

Olymp Trade customer support has been notified about the posted complaint.

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Olymp Trade Customer Care

Jun 7, 2022

Verified Support

Hi!

Thanks for getting in touch, Kuldeepratnani! Kindly contact [protected]@olymptrade.com and describe your situation. This is the reclamation department, they will investigate your case and provide an official position regarding your issue.

Feel free to contact us if you need your help regarding this!

Best regards, Olymp Trade team.

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Amount is deducted from my bank account and has not been in my olymp trade account till now it's been more than 48 hours and customer support is very bad no one is helping me out

+1 photos

Jul 16, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 07, 2022

Olymp Trade Customer Care's response Hi, Sarthak78!

Thanks for bringing this to our attention. We understand your disappointment. It is important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. Please provide your ID account in the comments. This way we will be able to sort out your case and provide comprehensive support.

Best regards, Olymp Trade team.

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I have made a deposite of 10 dollar from my bank through upi in Olymp trade account its geeting more than 48 hours but yet not appear in my Olymp trade account
i have made the deposit on 4 june at 8:13pm
pls make the deposit in my Olymp trade account as soon as possible

+1 photos

Jul 16, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 07, 2022

Olymp Trade Customer Care's response Hello, Mr Shivansh Awasthi!

We are sorry that this situation has caused you inconvenience. Kindly provide your ID account in the comments. So we could investigate your case thoroughly.

Best regards, Olymp Trade team.

Jun 11, 2022

Updated by Mr Shivansh awasthi 88629915 this is my user id
Shivansh awasthi

Verified Support

Jun 15, 2022

Olymp Trade Customer Care's response Greetings, Mr. Shivansh Awasthi!

Thanks for the clarification! We have passed your contact information to our specialists. They will contact you shortly to resolve this case.

Best regards, Olymp Trade team.

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I had withdrawn a 1000 rs on 10.05.2022. Still I haven't got that money in my account and when I tried to contact the customer service, they are seeing my msg but not replying. Is this is the kind of service they will provide to a customer?. I had taken the screen shot also.

+1 photos

Jul 16, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 07, 2022

Olymp Trade Customer Care's response Hello, Bharathnath!

Thank you for letting us know about this. We are sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right.

Kindly share your ID account in the comments. This way we will be able to investigate your case and provide a detailed answer.

Best regards, Olymp Trade team.

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Website: static.olymptrade.com

My account was verified and was told i could withdraw my money. When tried doing so they blocked my account.

1. No where while creating an account was mentioned that you cannot hold multiple accounts.
2. No where in the app is there an option that mentions delete your account.
3. While deposits are being made why is the account not verified and checked if the person has multiple accounts or no. Why is that only when a person is trying to withdraw this is being and checked and then blocked.
This is direct mental harassment done by the company on to the clients, plus clients are being cheated as they are not told main things upfrontly. I request government to please take a strict action against OLYMPTRADE

Olymp Trade customer support has been notified about the posted complaint.

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Olymp Trade Customer Care

Jun 7, 2022

Verified Support

Greetings!

Thank you for keeping us informed, Kevalgogri! We kindly ask you to refrain from creating new reviews and continue communicating in one thread: https://www.consumercomplaints.in/olymp-trade-blocked-account-and-money-when-tri...⇄

Do not hesitate to contact us if any questions or concerns appear.

Best regards, Olymp Trade team.

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Kevalgogri 's [Complaint's author] reply, Jun 8, 2022

Waiting for your reply on the same thread... https://www.consumercomplaints.in/olymp-trade-blocked-account-and-money-when-tried-to-withdraw-c3208408

this was the copy of the same review which got posted. I apologize for that, and am eagerly waiting for your reply.

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Website: static.olymptrade.com

Verification was completed and I was send a mail that I can now successfully withdraw my money from the account. When I tried to do so they blocked my account saying I have multiple accounts.

How come they did not verify that when I was doing deposit?

No-where in the app was an option to delete an old account.
No-where in the app while creating a new account was there mentioned that you cannot create multiple account. It only comes to picture when you try to withdraw your money back. This app is fraud and full of scams. I request government to take a strict action against them and close their app from all stores so that they cannot scam or cheat someone else.

+2 photos

Jul 15, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 07, 2022

Olymp Trade Customer Care's response Greetings, Kevalgogri.

Thank you for reaching out. It's a pity to hear that you have such an opinion about the company. Please provide your account ID in the comments so that we can check your situation.

Best regards, Olymp Trade team.

Jun 07, 2022

Updated by Kevalgogri account ID : 89775061
Email: [protected]@yahoo.com

Verified Support

Jun 14, 2022

Olymp Trade Customer Care's response Hello, Kevalgogri!

Thank you for your coordination. We have forwarded your request to our specialists. They are trying to resolve it as soon as possible so you can continue trading without any problem. We wish you happy trading!

Best regards,
Olymp Trade team.

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Olymp Trade Customer Care

Jun 8, 2022

Verified Support

Dear Kevalgogri, thank you. We're investigating. We'll contact you soon!

Best regards, Olymp Trade team.

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Kevalgogri 's [Complaint's author] reply, Jun 10, 2022

Sir/Madam
I Am still waiting for your response.

Kevalgogri 's [Complaint's author] reply, Jun 12, 2022

5 days and still waiting for you to connect.

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Hi 4 days gone but still my withdrawal is not credited to my account please do something I need money my brother is hospitalized and I don't have money please help me, sir,

User id 48055116

Jul 9, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 07, 2022

Olymp Trade Customer Care's response Hi!

Thanks for bringing this to our attention, Prince77716! It's a pity to hear that you have such a situation in your family. We have asked our specialists to contact you immediately to clarify the information and resolve the issue.

We hope that your brother will get better soon.

Best regards, Olymp Trade team.

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I did a deposit transaction through mpesa but the money is not credited in Olymp Trade account.. please do something if you are legit.
my account ID89820915

Jul 14, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 07, 2022

Olymp Trade Customer Care's response Hello, dear _asuu!

Thank you for keeping us informed. Our specialists from the finance department are working on your task. At the moment we are waiting for the aggregator's response. As soon as he appears, we will inform you.

We understand your concern, but we kindly ask you to wait a bit.

Best regards, Olymp Trade team.

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Address: Owned by Saledo Global LLC and headquartered in St. Vincent & the Grenadines

Website: olymp trade

I have deposited money 9000rs .then they have blocked my account.they said to complete verification.So i have completed verification after verification also i have contacted somany times to unblock my account .but no reply from them . Also i have not got money back .

Jul 16, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 07, 2022

Olymp Trade Customer Care's response Hello, dear Kiranreddy6593!

Thank you for contacting us. Your review is very concerning to us. We understand your disappointment. Please provide your account ID. This way we will be able to sort out the situation and contact you.

Best regards, Olymp Trade team.

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Ashok170688

Jun 7, 2022

What solution you got

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Address: Noida sector 44

I deposit 700 rupees on 2/05/2022 at 1, 35 PM in olymptrade account through UPI but the deposit is appear yet in my account and their support staff is not reply me
Olymtrade id[protected]
I deposit money in inr account...

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Address: Noida sector 44

Two day before I deposit 700 rupees in olymptrade account but the deposit is appear yet and their support staff is not me

Olymp Trade customer support has been notified about the posted complaint.

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Olymp Trade Customer Care

Jun 6, 2022

Verified Support

Hello!

Thanks for bringing this to our attention, Akhilesh Singh. Please specify your Account ID. So we can sort out the situation.

Or you can contact the independent department in our company that works in such a situation via email [protected]@olymptrade.com.

Best regards, Olymp Trade team.

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Olymp trade platform ask to verify account.then i verify my account.. submit all documents then it verify successful but at evening they are again ask to verify the payment method of olymp trade...i have deposited money through Paytm from my current account ...i am owner of this account.i want to refund my deposit money as soon as possible.
Plz help 🙏

+2 photos

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 06, 2022

Olymp Trade Customer Care's response Hello, dear Avijit Nayak!

Thank you for contacting us. Please, provide us the number of your account on the platform (an ID), so we could investigate your case thoroughly.

Best regards, Olymp Trade team.

Jun 06, 2022

Updated by Avijit Nayak I'd 89963843

Jun 06, 2022

Updated by Avijit Nayak Olymp trade account I'd 89963743
This is real I'd ... another comment have spelling mistake

Verified Support

Jun 15, 2022

Olymp Trade Customer Care's response Hi there, Avijit Nayak.

Thanks for the update! Your account has been blocked for violating the rules of the platform.

In case you disagree with the decision to block your account, you can submit a complaint to an independent department: [protected]@olymptrade.com The reply by this department is the official and final decision of the Company.

Best regards, Olymp Trade team.

Jun 16, 2022

Updated by Avijit Nayak What rules i violated ...I want my deposit money refund... verification all true documents had submitted but still have no update...I want money refund on my bank account

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A

Avijit Nayak

from Kharagpur, West Bengal

Jun 6, 2022

I'd 89963743
Avijit Nayak

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Olymp Trade Customer Care

Jun 8, 2022

Verified Support

Thank you, dear. We'll contact you soon after investigating your case. Please, stay in touch.

Best regards, Olymp Trade team.

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I deposited money to my olymp account in this morning 10:08am. 03/06/2022.. please give my money back... If you guys doing like this i don't use olymp trade anymore & this app is fake i recomend to all .. PLEASE GIVE MY MONEY BACK..
my OLYMP ID is 87503888..
I hope you guys resolve my Request .. Thank you..

+7 photos

Jul 17, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 03, 2022

Olymp Trade Customer Care's response Hello, dear AJ Trending videos AJ!

Thank you for contacting us. It is important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately.

We have passed the information to our specialists. They will contact you shortly to resolve this issue.

Best regards, Olymp Trade team.

Olymp Trade Complaints & Reviews

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Olymp Trade reviews & complaints page 49

Deposit not credit into my olymp trade account.

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650$ deposited still not reflecting in my real olymp account. It's been more than 5 days.

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Verification not done yet

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Deposited money is not appearing in my account.

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Amount not credited even after 48 hours of upi transfer

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My account is blocked

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About the deposit

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Unable to withdraw money

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Deposit time frame

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Deposit does not appear in the Olymp trade account

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About the withdrawal

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Blocked account while tried to withdraw money

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Blocked account and money when tried to withdraw

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Pending withdrawal

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Deposit difficulties

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They have blocked my account and took my money

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Deposit is not appear in my account

Deposit not appear yet

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Olymp trade account have temporarily blocked ...I want to money refund..

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Deposited money issue

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