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Olymp Trade Complaints & Reviews

olymptrade.com

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Updated: Jun 24, 2025

Complaints 1551

Resolved

1146

Unresolved

405

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Olymp Trade reviews & complaints page 43

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Address: St. Vincent & the Grenadines

When I put my withdraw of amount 2700 after that they block my account and ask for verification, due to some issue in my bank account I was not able to complete my verification after that I mailed them to refund my deposited amount.And now they are not responding my mail and they are not refunding my money.

Olymp Trade customer support has been notified about the posted complaint.

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Olymp Trade Customer Care

Jul 20, 2022

Verified Support

Hello, Aman!

Thanks for contacting us. We are so sorry to know about your situation. We understand how you feel. Please know we block the account if there’s been a violation of our service agreement. Kindly refer to this link to know more: https://olymptrade.com/pages/terms/. An email is sent to you on your registered email address with the reason for blocking along with the information of the available funds in your account.

If you disagree with the company's decision, you can contact the reclamation department: [protected]@olymptrade.com and describe the situation.

Best regards,
Olymp Trade Team

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Address: Hyderabad

My trading account balance was 562000 rupees at 20th June 2022 9.40 PM. After that I had stopped the trading and went to sleep. When i woke up in the morning (21st June) my account balance was Zero! It was Shocking and heart breaking for me. In this regard i raise a complaint with support team. But no use. without my involvement total money debited through trading. support specialists did not respond properly and they said helpless. About this issue I had mailed to account manager Arpita. But till now she did not respond. Please pursue the matter and refund my hard earned money
Thank You
Venkateswara Rao
[protected]

Aug 20, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jul 20, 2022

Olymp Trade Customer Care's response Hello, Yakki!

Thanks for reaching out and bringing our attention to this matter. We want to investigate it throughout to find out what could have gone wrong. Also, please accept our apologies on behalf of our support team for the delay in resolution. Kindly drop your trader ID here in order to go to the root of this issue. We will do our best for you!

Also, please do not worry as we are with you in this situation and we will deal with this together!

Best regards,
Olymp Trade Team.

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My tread user id 31709172
I made a deposit of 780 ₹ on 18/06/2022 but the amount is not appear in my treading account or not back into my bank account I am also compliant many time to your customers support but no response of my problem I am also shear my payment details to typeform that link give my by you client service but almost 5 days are complete but amount is still not credited to my account or not appear in my treading account solve the problem as soon as possible

+1 photos

Aug 12, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jul 11, 2022

Olymp Trade Customer Care's response Hello, A Raja!

Sorry for the wait. Our specialists work with your task. If your deposit is not credited to the bank account or to the account on the platform before August 3, then please contact us again. We successfully solve such cases.

Thank you for your patience and cooperation!

Best regards,
Olymp Trade team.

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Once I started trading here and traded for a while, but decided to stop trading because of the troubles in the family.
Recently, thought about getting back to trading because I really wanted to start all over again. Nevertheless, detected that all the time my account was inactive - someone levied a fee from my account. It's unpleasant. Why I wasn't warned about such fees? What are these fees? Clarify me please this situation, otherwise I will have to complain on this company as it levies money for nothing.

Jun 29, 2022

Complaint marked as Resolved

Really my bad. The fees are pointed in FAQ =/ No offense

Olymp Trade customer support has been notified about the posted complaint.

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Olymp Trade Customer Care

Jun 28, 2022

Verified Support

Hello, dear Hoggier!

Thank you for reaching out and highlighting your concern. We understand how you feel and we sincerely apologize for the inconvenience.

Please pay attention that we do not charge any fee or commission on the platform. The only commission that is charged is the inactivity fee in case the trader has not made a single trade on a live account within 180 days and has not made any deposit or withdrawal. In such a scenario the company has the right to charge such an account a $10 monthly fee. In case the account balance is 0, nothing will be charged. However, all bonuses will be canceled.

In case you have any further questions please contact us on Facebook at https://www.facebook.com/olymptradecom/ or via online support chat (Help section) 24/7. It will make us happy to help you!

Best regards,
Olymp Trade team.

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I placed withdrawal request but no recived in my bank account please help me sir its very urgent I don’t have money i need as i told you my brother is hospitalised so i need money time to time please do fast and resolve my problem I request you and please help me for my brother treatment i need money please refund my losses my brother is so critical i need money i dont have much money please help me

User id 48055116
Email [protected]@gmail.com

Olymp Trade customer support has been notified about the posted complaint.

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Olymp Trade Customer Care

Jun 28, 2022

Verified Support

Hi there, Prince77716.

Thanks for getting in touch with us! We understand your urgency and feel so sorry to hear about your brother’s health and pray for his speedy recovery. We have passed your concern to our support team, our specialists will investigate the issue thoroughly and get back to you. Please know we are with you in this situation and we appreciate you as a customer.

Best regards,
Olymp Trade team.

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I placed withdrawal request but no recived in my bank account please help me sir its very urgent I don’t have money i need as i told you my brother is hospitalised so i need money time to time please do fast and resolve my problem I request you and please help me for my brother treatment i need money please refund my losses my brother is so critical i need money i dont have much money please help me Olymptrade

Aug 1, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 28, 2022

Olymp Trade Customer Care's response Hi there, Prince77716.

Thank you for contacting us. We understand your urgency and it's a pity to hear about your brother’s health. We hope for his speedy recovery. We have passed your concern to our support team, our specialists will investigate the issue thoroughly and get back to you.

We are with you in this situation and we appreciate you as a customer.

Best regards,
Olymp Trade team.

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I had made the withdrawal request of 6500rs on 15 june 2022.

They send me the email on 18 june 2022 that money is transferred to my account

But i still not received my money to my bank account.

I had also contact to my bank .bank says no money is credited.

Please help me i need my money very urgently.

Aug 27, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 28, 2022

Olymp Trade Customer Care's response Hello, Shaikh afraz.

Thanks for bringing this to our attention. Please allow us a chance to investigate further and help you to track your withdrawal. Kindly share your trader ID via Facebook at https://www.facebook.com/olymptradecom/ or via online support chat (Help section) 24/7.

We value your patience and sincerely look forward to helping you!

Best regards,
Olymp Trade team.

Jun 30, 2022

Updated by Shaikh afraz Please help me i haven't got the money yet

Verified Support

Jul 20, 2022

Olymp Trade Customer Care's response Hello, Shaikh afraz!

Thanks for getting back to us and following up! We are so sorry that you haven’t received the funds yet. We have forwarded your details to our support specialist. They will get in touch with you on their priority to help you to track your withdrawal status. Meanwhile, we really appreciate your patience with us!

If you have any further questions, do not hesitate to write us here! We are always pleased to help!

Best regards,
Olymp Trade Team.

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Wanted to try the services of olymp trade out and start trading here. However, when I tried to insert the data which I used last time I traded with olymp trade, I detected that my account either was deleted or I entered the wrong data.
Spent almost an hour on efforts to get the access to my account back. Didn't understand what was wrong and decided to try out a bit later. I dunno what is going on with this broker but I CERTAINLY enter the right data. I even had a piece of sheet with the written data on it.

Jun 29, 2022

Complaint marked as Resolved

Yeah, yeah, I understand, it's okay.

Olymp Trade customer support has been notified about the posted complaint.

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Olymp Trade Customer Care

Jun 28, 2022

Verified Support

Hi there, Musharihan!

Thank you for sharing. You are our valued trader and we want to make sure that you trade effortlessly without any technical glitches on our platform. Kindly get in touch with us via Facebook at https://www.facebook.com/olymptradecom/ or via online support chat (Help section) 24/7, and help us to find and fix the incident! We can do it together.

Best regards, Olymp Trade team.

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It's almost 7 days now 100$ not reflect in my account not in olymp trade or not in bank account.

Dear sir I have made payment of 100$ yesterday at 3:00 pm. It almost more than 30 hours till now. my I’d is 90176918. Email I’d - [protected]@gmail.com

UPI transaction I’d[protected]

Please do it fast pay my deposit money to olymp trade account or return my money to bank account. Because money is deducted from my bank account. I justify it from my bank.

+2 photos

Jun 24, 2022

Complaint marked as Resolved

I received my money after 10 days later in my bank account

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 27, 2022

Olymp Trade Customer Care's response Hi, Arun trader.

Thank you for keeping us informed. It's a pity that this situation has caused you inconvenience. We were pleased to solve your case as soon as possible.

If you have any questions or face any difficulties, please, let us know, and we will help you!

Best regards,
Olymp Trade team.

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Humanitas kindness

Jun 23, 2022

I have not received the deposit of 10 USD which attempted on[protected], its been more than 6 days now and I used upi for payment, My ID[protected], email- [protected]@gmail.com

Regarding payment issue - Comment #4011192 - Image #0

Arun trader's [Complaint's author] reply, Jun 24, 2022

Bro wait for 10th day when you made deposit to your account ..I got money in 10th 24th June in my bank account

Olymp Trade Customer Care's response, Jun 27, 2022

Verified Support

Hello, Humanitas kindness!

Thank you for contacting us. Your review is very concerning to us. We have transferred your contact data to our specialists. You will be contacted soon to resolve this situation immediately.

Best regards,
Olymp Trade team.

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My Account is is :89905562
I have made a deposit of 4000 INR via UPI and it’s still not reflecting in my account neither have been refunded.
I have reached customer support multiple times and not getting any help
I have also uploaded screenshot o[censored]PI deposit but still no progress at all.
This is disturbing!!
Olymp Trade needs to resolve this.

Aug 11, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jul 11, 2022

Olymp Trade Customer Care's response Hi, Brian Joseph!

We apologize for the inconvenience caused by waiting. Our specialists work with your task. If your deposit is not credited to the bank account or to the account on the platform before August 5, then please contact us again. We successfully solve such cases.

Your time and trust are important to us. And we will ensure that we do our best for you!

Best regards,
Olymp Trade team.

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I have deposit 700rs +700rs = 1400rs but dont get my deposit on my live account and there is no customer support and they are not replying mails just bot mails comes always and there is no helpline number please help us i need my money back my Olymptrade id = 87342494

+2 photos

Sep 1, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jul 11, 2022

Olymp Trade Customer Care's response Greetings, Iamsharmaprince!

We are sorry for the inconvenience caused by waiting. Currently, our specialists work on your task. If your deposit is not credited to the bank account or to the account on the platform before August 5, then please contact us again. We successfully solve such cases.

Thank you for being patient with us!

Best regards,
Olymp Trade team.

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Address: Kadike badanidiyoor

I deposited 700inr through olymp trade UPI scanner and money debited from account and still not showing in app its almost a week
Gmail connected:- [protected]@gmail.com
User id:[protected]
Please help me to get my money back

+2 photos

Sep 3, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jul 11, 2022

Olymp Trade Customer Care's response Greetings, Tfrjaan!

We apologize for the inconvenience caused by waiting. At the moment, our specialists work on your task. If your deposit is not credited to the bank account or to the account on the platform before August 11, then please contact us again. We successfully solve such cases.

Please bear with us and we will do our best for you!

Best regards,
Olymp Trade team.

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My Olymp Trade ID 90526061
Money not credited in my olymp trade account but debited from my bank account (₹2339).
I have use the UPI method. Customer service not answering my questions.
Its been 2 days.
Screenshot is attached also

+2 photos

Aug 18, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jul 11, 2022

Olymp Trade Customer Care's response Hello, Bhumit Panchal!

Thanks for reaching out to us! We understand how you feel and we sincerely express our apology for this situation. We are facing technical difficulties with the UPI method. Hence there are delays in deposits taking place. Our team is working to resolve your case as soon as possible.

We thank you for your patience and cooperation!

Best regards,
Olymp Trade team.

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I have made a deposit of 10 dollars in my trading account. My payment from my bank is deducted and not reflected in my account yet. It's been more than 2 days. But amount has not credited in my account. I am in tense and worried about my money. Requesting you to see my concern and help me as soon as possible. Credit my amount soon otherwise return back to me .
My user id of trading account is 90518840.
Pls credit my amount soon. And revert me back. I have uploaded payment evidence also. I have consulted olymp trade supporters also but not satisfied. Pls help...

+1 photos

Aug 26, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jul 11, 2022

Olymp Trade Customer Care's response Hi, Ashutosh Bhola!

Thanks for contacting us. Currently, our specialists work on your task. If your deposit is not credited to the bank account or to the account on the platform before July 24, then please contact us again. We successfully solve such cases.

Your time and trust are important to us. And we will ensure that we do our best for you!

Best regards,
Olymp Trade team.

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Address: Malakpet

I have made a deposit of 1560 + 1700 rs in my trading account. My payment from my bank is deducted and not reflected in my account yet. 4days has been ago. But amount has not credited in my account. I am in tense and worried about my money. Requesting you to see my concern and help me as soon as possible. Credit my amount soon otherwise return the money.
My user id of trading account is 62888896
Please help me as soon as possible

+2 photos

Aug 26, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jul 11, 2022

Olymp Trade Customer Care's response Hello, Balaji81883!

We apologize for the inconvenience caused by waiting. At the moment, our specialists work on your task. If your deposit is not credited to the bank account or to the account on the platform before July 24, then please contact us again. We successfully solve such cases.

Please know that we care about you and your issue is our top priority.

Best regards,
Olymp Trade team.

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My olymptrade I'd is 88411086
I made a deposit on 17 June 2022, and i haven't got the deposit in my olymptrade Id, i contacted the support team plenty of times, but they always come up with same automated answers i am soo dissatisfied with the service of olymptrade . Please look into this matter as soon as possible

+1 photos

Aug 4, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 27, 2022

Olymp Trade Customer Care's response Hello there, Syed ali asim!

Thank you for keeping us in touch. We have already answered you in the review by the link: https://www.consumercomplaints.in/olymp-trade-deposit-didnt-received-c3222441

Please let's continue to communicate in one place so that it will be more convenient.

Best regards,
Olymp Trade team.

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I have made a deposit of 1500 rs in my trading account. My payment from my bank is deducted and not reflected in my account yet. 2 days has been ago. But amount has not credited in my account. I am in tense and worried about my money. Requesting you to see my concern and help me as soon as possible. Credit my amount soon otherwise return back to me .
My user id of trading account is 90499781
My inr account number is [protected]
Pls credit my amount soon. And revert me back. I have uploaded payment evidence also. I have consulted olymp trade supporters also but not satisfied. Pls help...

+2 photos

Aug 29, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jul 11, 2022

Olymp Trade Customer Care's response Hello, Raman_dahiya!

We are sorry for the inconvenience caused by waiting. At the moment, our specialists work on your task. If your deposit is not credited to the bank account or to the account on the platform before July 30, then please contact us again. We assure you that we successfully resolve such cases.

Thank you for your cooperation!

Best regards,
Olymp Trade team.

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On 18th June 2022, i had deposited 2339 Rs i.e.30 USD Dollar which is not reflected into my olymp account nor refunded back to my account . I had contacted their customer support, they told to wait for 3hours to 48 hours after payment was made, but now its been more than 65 hours money not reflected yet into my account and theri customer care is also not solving it. Very bad experience with olymp trade not expected this!! I want my money...

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My id[protected] i have deposited on 18 june 2022 but not recieved my money in my trading account .they said that a task has been created and I have to wait till 48 hours that time period is also over but I received nothing. Please pay me my money back either in my bank or tarding account.

Olymp Trade customer support has been notified about the posted complaint.

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Olymp Trade Customer Care

Jul 20, 2022

Verified Support

Hello, Arya!

Thanks for sharing your concern with us! We know you are upset and we are so sorry for putting you in this situation. Unfortunately, due to some technical issues, the UPI method is not working properly. If your question has not been resolved yet, please specify the account ID.

Best regards,
Olymp Trade Team.

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My id[protected] i have deposited on 18 june 2022 but not recieved my money in my trading account .they said that a task has been created and I have to wait till 48 hours that time period is also over but I received nothing. Please pay me my money back either in my bank or trading account.

Olymp Trade customer support has been notified about the posted complaint.

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Olymp Trade Customer Care

Jul 20, 2022

Verified Support

Hi there, Arya!

It is important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. We successfully solve such cases if traders provide us with an ID.

Best regards,
Olymp Trade Team.

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