Olymp Trade Complaints & Reviews

After successful trading with Olymp Trade I had to make a bank withdrawal and before that I had to be verified. This was my first withdrawal from this broker, and I traded successfully and earned over $3, 000 in the first couple of months. After I sent all the documents, I was told that they could not accept them because of poor image quality. And I don't have a scanner, I can only take pictures on my phone. Yes, the quality is not good, I agree. I went to my neighbor's house, scanned it and sent it to them. This time they accepted. But I would like to avoid such situations in the future. Do I have to buy a new phone to trade with a broker?

Oct 17, 2021

Complaint marked as Resolved

Thanks for the quick response. Yes, as I wrote before, the second time the test was successful. There were no problems with the withdrawal of the money. I think that so far I will not buy a new phone, especially the old one works well. When I make some money here, then we'll see.

Olymp Trade customer support has been notified about the posted complaint.

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Olymp Trade Customer Care

Oct 14, 2021

Verified Support

Hi, Jaswant_Narayan!

Thanks so much for sharing your experience with us.

Repeated verification may be requested under certain circumstances. For example replenishment from a new source, for security purposes, to change contact details. In some cases, a complete set of documents may be requested during re-verification.

We are sorry that the verification procedure has caused you inconvenience. Working on our platform involves working with complex technical elements. If you want, you can update your gadget. You can also re-verify in the same way as the first time.

Best regards, Olymp Trade team.

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I appreciate your web platform. It’s very functional and easy to use. Unlike many well-known desktop solutions, this web platform’s layout is not overloaded with navigation elements, while many things you might require are easy to access. I also like to trade with fixed amounts. At first, I struggled to choose optimal fixed amounts.
However, I don’t see Awesome Oscillator here. I need this indicator. I hope I have not noticed it. Is it present here?

Oct 16, 2021

Complaint marked as Resolved

Sorry, it’s here. I didn’t notice it.

Olymp Trade customer support has been notified about the posted complaint.

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Olymp Trade Customer Care

Oct 12, 2021

Verified Support

Hi, Yash Bobal!

Thanks for leaving us such a remarkable review. We are happy to provide you with a simple and functional platform that is not overloaded with unnecessary elements. We value balance.

Of course, we have this oscillator. To apply an Awesome Oscillator, you need to press the indicator button in the left corner of the chart. After that, select an Awesome Oscillator in the appeared list. If you have any questions, feel free to ask. We will be glad to help.

Wish you lots of success.

Best regards, Olymp Trade team.

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I wanted to be a trader. I realized that this is a great chance to make money. Olymp Trade is a company where I traded on demo and studied everything. I tried different trading methods and decided it was time. I wanted to open a real account. And then the difficulties began. I cannot create an account. The broker is asking for too much information and my documents. What is this for. Olymp Trade scam? What are you going to do? All this is necessary for. Firstly, it's all complicated, and secondly, I'm worried.

Oct 15, 2021

Complaint marked as Resolved

I am constantly in a hurry and make the wrong conclusions. Thanks to Olymp Trade for explaining everything to me. I will continue to trade here. By the way, today I opened a deal in gold and earned my monthly salary in 1 hour. It is a pity that there is no such thing all the time. All is well, all the best is yet to come.

Olymp Trade customer support has been notified about the posted complaint.

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Olymp Trade Customer Care

Oct 11, 2021

Verified Support

Hello dear, Qadim Dora!

Thank you for letting us know about this.

Selective or mandatory verification is a standard procedure of any financial institution. It not only helps to increase the transparency of the organization's work for regulatory authorities, but also prevents various fraudulent actions, increases the safety of work for traders, and protects their interests. Specifically, in our case, it is included in the list of requirements of our regulator, the rules with which we are obliged to comply with.

We guarantee you that your information is kept safe and used only for the appropriate purposes.

Best regards, Olymp Trade team.

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I am a relatively new client of olymp trade and I am pretty glad to work with this broker because of educational facilities. Actually, I started working with this broker for their educational center because many traders claim that there there are numerous educational materials which are useful for everyone. I do really appreciate this because I have learnt pretty much thanks to olymp and its analysts. However, I prefer video content and I always use youtube in order to broaden my trading horizons. I'd like to watch more videos on your youtube channel, so, please, make more videos about trading and upload them to youtube.

Oct 11, 2021

Complaint marked as Resolved

Thanks for your response, I look forward to watching more of your youtube videos.

Olymp Trade customer support has been notified about the posted complaint.

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Olymp Trade Customer Care

Oct 11, 2021

Verified Support

Hello, Yash Mutti!

Thank you for taking the time to provide a review, your opinion is valued greatly and it helps us maintain an excellent standard of service to our traders. We are sincerely glad to provide you with all the necessary materials for training.

We will take into account your wishes and try to post webinars with trading more often. You can follow our YouTube channel at the link: https://www.youtube.com/c/OLYMPTRADEGlobal/videos

Wish you lots of success.
Best regards, Olymp Trade team.

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Address: Kolkata

Hi Team,

My account verification is not completed due to document issue but I have uploaded proper document now but 96 hours already passed and nothing reply from concern team yet. This is completely unexpected and not even to trade with my account. Plz resolve my query ASAP. My user ID is 79416824

Olymp Trade customer support has been notified about the posted complaint.

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Olymp Trade Customer Care

Oct 5, 2021

Verified Support

Hi, dear Bikashkarmakar!

Thank you for writing to us about this. We are sorry that this situation has caused you inconvenience. Now we will solve it as quickly as possible.

In the next hour, you will receive an email from our support service. We will be glad to help you!

Best regards, Olymp Trade team.

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I got used to trade with this broker and believe that it's quite reliable and responsive one. In my opinion, brokers always should serve their traders, because trader are like children, while brokers are parents. This model perfectly describes the interaction between them actually. There is a quite responsive customer support which answer your questions and help you with issues 24/7. I really appreciate that, because sometimes I have issues. Recenlty, I couldn't understand why all my deals are opened with automatic stop-loss, I'm very pissed off, because I don't know whether it's a lag or maybe it's just a function, could anyone help me with, I have no idea at all. I start to think that this broker isn't as good as I described.

Oct 6, 2021

Complaint marked as Resolved

I understood my bad actually. I guess I must be more attentive to detaisl when I fristly get acquainted with a broker. Everything is pointed actually, I didn't notice that I can turn off the automatic stop-loss in every opened deal. I want to note that it's quite useful.

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Oct 04, 2021

Olymp Trade Customer Care's response Hi, Gauransh Banerjee!

Thank you for sharing. Our priority is customer service, and we are thrilled that we have such a community! We are glad to hear that our support team has helped you solve your questions.

We are also sorry that the deals situation has caused you inconvenience. Please specify your account ID or the email address that you provided during registration.
We will check the information and provide you with a detailed answer on this issue.

Best regards, Olymp Trade team.

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Address: [email protected]

Dear sir,
My Olymptrade account was blocked yesterday.
I was talked to customer support agents many time.
They told your account was blocked cause you submitted the wrong documents.
When i was submitted the all documents submitted properly and the blue right tick on the point.
It’s mean your documents successfully submitted.
So tell me why documents was wrongly submitted by Olymptrade?
And the main reason of this complaint.
In my Olymptrade account have $280.06.
I was withdrawal my amount last time on[protected].its not credited in my account till.
I want to know why it’s happened with me?
Olymptrade is great place for the trading.
I am enjoying too much time in this platform.
But suddenly having too much problem in Olymptrade.
Please help me.
My phone number is [protected]

+1 photos

Oct 4, 2021

Complaint marked as Resolved

I was login my apple account. But the email address in this account was not created by me. Its gave by Olymptrade. But now conversations to me with you on this [email protected] And the contact number is 8510857372. Please solve my problem as early as possible.

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Oct 04, 2021

Olymp Trade Customer Care's response Hi, dear Kuldeepsen111!

Thank you for letting us know about this. As we can see, your account has been blocked because you violated the rules of operation on the platform.

In this case, the funds are not subject to withdrawal. We are sorry that this situation has brought you negative emotions.

In case you disagree with the company's decision, you can file a complaint to the independent department: [protected]@olymptrade.com.
When making a request, kindly specify the account number and describe the current situation. You will be forwarded a reply after a thorough investigation.

Best regards, Olymp Trade team.

Oct 04, 2021

Updated by Kuldeepsen111 Can you tell me which rules i was violated on the platform?
Your customer support agent was said.
You was uploaded wrong documents.
But all documents is always right.
Name, age, upi, account number of the passbook etc.
I was uploaded the correct documents.
So why it’s happened?

Oct 07, 2021

Updated by Kuldeepsen111 Please update my complaint…..

Oct 08, 2021

Updated by Kuldeepsen111 Dear sir,
How many days takes in your platform to customer complaint?

Verified Support

Oct 18, 2021

Olymp Trade Customer Care's response Hi, Kuldeepsen111!

Sorry for the long wait. We are sorry that this situation has caused you negative emotions. The response from the independent department for work with complaint issues is up to 10 working days.

Unfortunately, according to the data that you provided earlier, there is no account on our platform. You can also specify here the ID of your account or the email that was specified during registration. We will be pleased to help you figure out this situation.

Best regards, Olymp Trade team.

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There's too much ads from this company I just want to you to stop it...it's really irritating.

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Nov 4, 2021

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Oct 04, 2021

Olymp Trade Customer Care's response Hello, Rishali Chauhan!

Thank you for letting us know about this. As we can see from your screenshot, you are using the app. Unfortunately, we do not control advertising impressions in third-party applications.
We are sorry that this situation has caused you inconvenience.

Best regards, Olymp Trade team.

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Olymp Trade trading platform can really be called exclusive. The developers have thought out everything for comfortable work, allowing traders with different training to achieve their goals. There are many handy features and useful innovations that help you conduct trading operations quickly and efficiently. For me personally, among other things, I am pleased with various excellent indicators and tools that can be chosen individually. I have watched the video lesson and decided on my strategy, but I still have many questions. I want to get help and advice from the specialists. But I do not like to write much, because I am busy with my main job and my free time is limited. I have found only connection by e-mail. I don't know if it is possible to call to Olymp Trade broker by phone.

Oct 7, 2021

Complaint marked as Resolved

Thank you for your detailed and helpful response. Indeed, I contacted Olymp Trade technical support via the phone number you gave me and solved all my questions. Speaking of improving my status, I am currently working on it, I hope to get a more privileged status and have access to additional services soon. Thank you for such a quick reply and for the high quality of your services.

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Oct 04, 2021

Olymp Trade Customer Care's response Hello dear, Yadunandan Khanna!

Thanks so much for your thoughtful and detailed review. We have done everything to make it comfortable for beginners and more experienced users to work on the platform.

We have a team of VIP analysts working on the platform. These are the best of the best professionals in the trade.

Upon reaching a privileged status on the platform, for example, expert or advanced, you will have access to a consultation with a VIP analyst.

You can learn more about how to improve your status by following the link: https://blog.olymptrade.com/the-new-improved-trader-s-way/

Also, if you have questions about the operation of the platform, you can always call our hotline by phone:[protected]. This is a toll-free mobile phone number for customers from India.

We wish you a lot of success!
Best regards, Olymp Trade team.

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I have been already trading on your web platform for more than half a year. I mostly like everything I see here. In particular, I appreciate the possibility to trade the way that greatly differs from what I tried on classical trading platforms such as Metatraders, for example. It’s very good when you have a possibility to make your trade more or less risky by choose a smaller or bigger fixed amount and a multiplier value.
However, I lack ZigZag here. Maybe I just didn’t notice it. Does your platform offer this indicator?

Oct 5, 2021

Complaint marked as Resolved

Sorry, I have just overlooked this indicator. I have already found it here.

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Oct 01, 2021

Olymp Trade Customer Care's response Hello there, Mowgli Raval!

Thank you very much for taking the time to share your experience with us. We are glad to hear that the platform is convenient for your trading.

Of course, we have an indicator the Zig Zag. In the lower-left corner, click on the indicator icon. In the window that appears, you can select the Zig Zag indicator. If there's anything else we can do to help, please let us know.

Wish you lots of success.

Best regards, Olymp Trade team.

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I have paid Rs760/-(USD 10)through UPI to Olymp Trade app for trading on 23rd sept'21, amount deducted from my a/c same day but still not credited to my trading a/c. I have informed customer support of Olymp Trade on same day, they asked me to wait 1-24hrs, after 24hrs I have again contact with customer support they assured me within 30minutes a/c will be credited. They also confirm my transaction details but still problem not resolved my trading a/c not credited. Below is my transaction details :
UPI I'd :[protected]@kotak
Transaction number :[protected]

Amount Rs 760/-

When I contacted them last time they give me this number for future reference
task reference number is BS-99082.

+1 photos

Dec 3, 2021

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Sep 27, 2021

Olymp Trade Customer Care's response Hello dear, SantuS84!

Thank you for contacting us. Your review is very concerning to us. Such situations are extremely rare for us. We are sorry that you have encountered this. Please, specify your account ID number so we can look up the information in our system and give you a full and detailed answer.

Best regards, Olymp Trade team.

Sep 27, 2021

Updated by SantuS84 Dear Sir

My Olymp Trade user id is 37324986.
Hope my issue will resolve and my trading a/c will credit the amount.

Regards
Santanu Saha

Verified Support

Sep 28, 2021

Olymp Trade Customer Care's response Hi there, Santanu Saha!

Thank you for the clarification! We are sincerely sorry that this situation has caused you inconvenience. We have taken your task under priority control. As soon as we receive a response from the payment aggregator, the funds will be credited to your account. We have also asked the support service to contact you as the task status is updated, to keep you up to date with events.

We will do our best to resolve your issue as quickly as possible.

Best regards, Olymp Trade team.

Sep 29, 2021

Updated by SantuS84 Dear Sir
Kindly resolve my issue.

Verified Support

Sep 30, 2021

Olymp Trade Customer Care's response Hello dear, Santanu Saha!

Thank you for writing to us. We understand your feelings. Please accept our sincere apologies for the inconvenience.

We are currently waiting for a response from the payment aggregator. Our support specialists will keep you posted. Your patience is appreciated greatly.

Best regards, Olymp Trade team.

Oct 01, 2021

Updated by SantuS84 Dear Sir

After creating the task u mentioned maximum 5 days need for solving this. Now today is 6 the days running bt still I m not received my amount in my trading account .

Now wt can I do next kindly suggest... because my amount stuck with Olymp trade Nd I want my amount in any cost. And one more thing don't give me any offer through mail. I want back my only.
Thanks

Verified Support

Oct 01, 2021

Olymp Trade Customer Care's response Hello, Santanu Saha!

We are sorry that this situation has caused you inconvenience. Today we received a response from the payment aggregator for your task. Since your payment was rejected by your bank, then the amount should be auto-credited back to the customer's bank account within 30 days.

If 30 days are completed since the amount was deducted and still not auto-returned kindly contact our support team. A fresh bank statement from the date of payment till the present day will be needed to continue the investigation. Thanks for understanding.

Best regards, Olymp Trade team.

Oct 27, 2021

Updated by SantuS84 Dear Sir
As per your last communication 30days completed but I have not received the amount Kindly solve my issue within a day or else I will contact to Financial commission.

Attached my latest bank statement for your reference.

PDF format already shared with your chat support

Oct 27, 2021

Updated by SantuS84 Dear Sir
As per your last communication 30days completed but I have not received the amount Kindly solve my issue within a day or else I will contact to Financial commission.

Attached my latest bank statement for your reference. I m picture here because I m not able to attach statement in pdf here.

PDF format already shared with your chat support

Verified Support

Oct 29, 2021

Olymp Trade Customer Care's response Hello dear, SantuS84!

Thank you for writing to us. We usually solve our users' questions as quickly as possible. Unfortunately, in this case, the delay occurred on the part of the payment aggregator.

We are sincerely sorry that this situation has caused you inconvenience.

Now your case has been successfully solved and the funds have been credited to the balance. Kindly check your account on the platform.

Best regards, Olymp Trade team.

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S

SantuS84

from Ramanagara, Karnataka

Oct 27, 2021

Dear Sir
As per your last communication 30days completed but I have not received the amount Kindly solve my issue within a day or else I will contact to Financial commission.

Attached my latest bank statement for your reference.

PDF format already shared with your chat support

Amount deducted from bank a/c but not credited to trading a/c - Comment #3913454 - Image #0

Amount deducted from bank a/c but not credited to trading a/c - Comment #3913454 - Image #1

Amount deducted from bank a/c but not credited to trading a/c - Comment #3913454 - Image #2

Amount deducted from bank a/c but not credited to trading a/c - Comment #3913454 - Image #3

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Sir i create olymtrade account approximately 15 days before.I deposited 60 dollar after that i withdraw it but now after 15 days they does not withdraw my money.They said me for kyc verification but they does not process complete of my verification.I called them approximately 30 to 35 times but now they are not replying me.They cut call between chating for withdraw.They does not except any id any payment methode.I charged 1000 rupees for my credit card late payment for holding 60 dollar by them.So please take action reply me.

Olymp Trade customer support has been notified about the posted complaint.

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Olymp Trade Customer Care

Sep 24, 2021

Verified Support

Hello dear, Ankitji89!

Thank you for telling us about your situation! We are very sorry that you have had a negative experience working on the platform. The withdrawal of funds can indeed be suspended for the verification period. However, this procedure takes no more than five days from the date of sending the last document.

Can you please specify your account ID number? We will contact our support team specialists regarding the mentioned issue.

Best regards, Olymp Trade team.

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I am quite satisfied with olymp trade, especially their analytics. It is really hard to find some trustworthy source of information which I can confide in. However, the broker's experts do a really nice job in providing the traders with fresh news which can be used in fundamental analysis. However, despite of the fact that I have heard lots of things about olymp trade traders communities, I couldn't find them in any social media. I just don't want to feel alone in trading and sometimes I have questions about the platform, which can be answered only by cirrent users of the platform.

Sep 26, 2021

Complaint marked as Resolved

Finally, I've got the link to your facebook community. Thank you for your assistance.

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Sep 23, 2021

Olymp Trade Customer Care's response Hi dear, Umar Chatterjee!

Thank you for taking the time to write such a sincere review. We at Olymp Trade are always pleased to serve you with high standards of service.

We are sorry to hear that you felt lonely earlier. You can join our large Facebook community: https://www.facebook.com/olymptradecom/ There you can talk to other traders, leave questions and share experiences.

Best regards, Olymp Trade team.

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There are plenty of reasons why I chose this broker. It satisfied my needs and I felt that I found my ideal broker for my mental state and trading style, nevertheless there is one detail which can't make me enjoy tradding with this broker. As far as I concerned this broker offers lots of payment methods and always all the deposits are made fast and instantly. However, I faced a real problem with withdrawing my money, I was waiting for the whole day and money didn't come to me, what's the problem, someone explain me.

Sep 22, 2021

Complaint marked as Resolved

I guess I probably should much more attentive the next time. I've noticed that withdrawing takes up to 24 hours. Well, it's okay, I hope I won't face such misunderstanding the next time.

Olymp Trade customer support has been notified about the posted complaint.

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Olymp Trade Customer Care

Sep 21, 2021

Verified Support

Hello, Sagar105!

Thank you for letting us know about your issue. We understand that withdrawal speed is an essential factor that affects the overall impression of the platform. Over 90% of withdrawal requests are indeed processed in less than 1 working day. However, it can take up to 5 business days to process a withdrawal. Although it is usually quicker, this time period is set to include any possible transaction delays. To get more information on the withdrawal speed, kindly view this article: https://blog.olymptrade.com/withdraw-funds-quickly-on-olymp-trade/

Best regards, Olymp Trade team.

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Trading with olymp trade made me come to the conclusion that the broker does really care about its traders and their financial results and I like it. There are many educational resources which are available to the traders who want to learn the markets more and increase their profits. Recently I also started to pay my attention to the analytical articles and I consider them to be of great use for my trading. THe fundamental analysis is very difficult when it comes about trading forex, but olymp's analysts make it easier to understand how this or that event influences the markets. So, I just want to read more of such articles and I really look forward to increasing their number and regularity.

Sep 22, 2021

Complaint marked as Resolved

Thank you for the link, you provided, it is of great help for my education.

Olymp Trade customer support has been notified about the posted complaint.

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Olymp Trade Customer Care

Sep 17, 2021

Verified Support

Hi, Malik!

We are grateful for such detailed feedback. It is wonderful that you have noticed our caring attitude towards our traders. We make every effort to help our traders on the way to achieving their goals by providing access to a vast educational base and offering prompt support. We will take into consideration your recommendation on adding more materials on fundamental analysis and increasing the regularity of the published content. Kindly browse the Fundamental Analysis section in the blog for more related information: https://blog.olymptrade.com/education/fundamental-analysis/ Feel free to reach out to us if any questions occur.

Best regards, Olymp Trade team.

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Good day! I want to tell you something about Olymp Trade Forex. This broker has a very inconvenient trading platform. I can lose my money like that. I don't see how you can find out the price here ?? What's the forecast? I'm not a magician or a fortuneteller! I am an ordinary person, new to Forex and I need to do some technical analysis. Where can I find this opportunity? Do I need to buy some kind of software from you or what?
I do not understand!

Sep 22, 2021

Complaint marked as Resolved

Thanks a lot for helping me solve my problem. I don't always find what I need the first time. Thank you Olymp Trade!

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Sep 17, 2021

Olymp Trade Customer Care's response Hello, Radhi!

Thank you for your question. We are sorry to hear about your unpleasant experience. It is extremely important for us that the platform is straightforward and user-friendly for our traders. You can view the opening price on the Olymp Trade Forex mode by choosing a particular asset in the Assets tab. In order to make accurate price forecasts on the Olymp Trade platform, we advise using both technical and fundamental analysis. You can find a large variety of trading tools that allow performing quality technical analysis, such as indicators and oscillators, no additional software is required. Find out more information about technical analysis in our blog section: https://blog.olymptrade.com/education/technical-analysis/

Please, for more detailed assistance, reach out to our support team. Our specialists will be happy to solve the difficulties that you are facing. You can get in touch with our support team via e-mail: [protected]@olymptrade.com, in a live chat at the platform's website, in direct messages of our group: www.facebook.com/olymptradecom/

Best regards, Olymp Trade team.

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Actually, all the brokers which I've never met had some distinguishing traits in comparison to each other. Some broker offers exclusive commodities, indices and stocks, while others have some peculiarities regarding trading mechanisms and so on so forth. I liked this broker when I started trading with it, nevertheless I faced some issues which in my opinion can be very serious for trading community. I didn't try to apply to customer support, because I was convinced that I handled everything by my own. I got acquinted with the bonus system here. I deposited 100$ and got 100$ as a bonus, but, when I successfully made some trades and decided to withdraw profits, I found that my bonuses were deducted. Could someone explain to me, what's going on around there?

Sep 21, 2021

Complaint marked as Resolved

I wish I would dedicate more time to reading the conditions which are provided by this broker. I've found out that all bonuses are being deducted in case of any kind of withdrawal. I bet, the next time I will be much more attentive to such details.

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Sep 15, 2021

Olymp Trade Customer Care's response Hello, Dhanush!

Thank you for describing your situation to us. We would gladly help you to solve the uncertainties on the bonus system. Please note that you cannot withdraw bonus funds themselves. In case you submit a withdrawal request, the bonuses are burned. However, all the profit that you earn belongs to you and can be withdrawn at any moment. You can find more useful information here: https://plus.olymptrade.com/en/help/category/23-deposits/5337-bonuses-terms-of-use

Please, if you face any difficulties in the future, contact our support team. Our specialists will be happy to provide you with full assistance.

Best regards, Olymp Trade team.

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Hello,

My name is prakriti Kesarwani i made account today and deposited some fund and did some trading and withdrew it and after that i deposited some more funds to be exact 60$ and i withdrew it but through upi but here's what happens next i didn't got my money and my account got blocked temporarily then i contacted customer care and he told me that you have to verify yourself he explained me all the process and after that...

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Olymp trade platform is really convenient and modern, I actually like its design and it makes me revel in it. Making the orders has become very convenient and the whole control over graphical tools is easy and user friendly which makes me feel really enthusiastic about it. In spite of the fact that I like state-of-the-art technologies, some of the features are too automated. My issue is that I don't like the way the automated stop loss works. I am much better in determining the most appropriate stop loss borders. I believe that this feature should be turned off.

Sep 14, 2021

Complaint marked as Resolved

Thanks for your response, I didn't know that I can change auto-closing settings on my own.

Olymp Trade customer support has been notified about the posted complaint.

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Olymp Trade Customer Care

Sep 9, 2021

Verified Support

Hello, dear Mustafa!

Thank you for sharing your opinion with us. It is great that you find the Olymp Trade platform convenient and well-designed. We are pleased to know that the simple and user-friendly graphical tools make you enthusiastic. You can determine the most appropriate Stop Loss and Take Profit borders for the Olymp Trade Forex mode and add them in the auto-closing settings menu. The trade will be closed automatically when the stop loss or take profit value reaches the specified bar.

Best regards, Olymp Trade team.

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They blocked my account for no reason and they also don't need to back my money i deposit it's my money not profit they are scammer and bad platform and scamming platform

Olymp Trade customer support has been notified about the posted complaint.

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Olymp Trade Customer Care

Sep 9, 2021

Verified Support

Hello, Peter!

Thank you for your feedback. It is a pity that you have formed such a negative impression of the platform. Can you please specify, why did you come to such conclusions? Olymp Trade is a transparent and reliable broker, our activity is regulated by the independent self-regulatory organization (the Financial Commission). Account blocking is a serious measure that is taken due to the Service Agreement terms violation. Please, share your account ID number. This way we will be able to give you a more detailed reply.

In case you disagree with the provided decision, you can submit a complaint to a claim department: [protected]@olymptrade.com In your email kindly describe the situation and specify your account ID number.

Best regards, Olymp Trade team.

Olymp Trade Complaints & Reviews

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Olymp Trade reviews & complaints page 55

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I lack Awesome Oscillator

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What is this for. Olymp Trade scam?

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I'd like to watch more videos on your youtube channel

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Account verification issue

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What the hell is going on with stop loss

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My account was blocked.

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Ads

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I don't know if it is possible to call to Olymp Trade broker

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I lack ZigZag here

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Amount deducted from bank a/c but not credited to trading a/c

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Kyc withdraw

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Social media communities

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A real issue with withdrawing

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Want some more analytics.

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I need to do some technical analysis.

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What the heck is going on with bonuses

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Payment methods verification was rejected many times for no reason

I don't like the way the automated stop loss works

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Blocked account and scamming

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