I traded, studied for a long time, analyzed, and once I worked out my strategy, I began to succeed. I earned $4, 000 from one thousand dollars and I planned to reach $20, 000. My strategy was working. Let me think, I will try to withdraw, just in case, what if they lie, and before I withdrew the amount of $500, no more.
And then, I waited for two or three days, I got a letter in the mail that I have to confirm my identity. I completely agree with this, well done, I don't think they will give my money to just anyone. Well, I did as they instructed. In the end, they did not pay me money, they said that I have multi-accounts. And I answered: yes, I wrote you an email that when registering incorrectly specified one letter in the name of the mail, asked them to change it, so that in the future I would not have problems. I forgot that I registered at Olimp Trade some time ago. Thus, I got two registrations.
They told me that everything was okay, there would be no problems. And now I'm waiting for my money to be paid. Is there any hope at all?
Aug 13, 2021
Complaint marked as Resolved Thanks for the quick response. My account number is 27375. Please check my account information. I look forward to the resolution of my issue, I hope it turns out to be positive.
Olymp Trade customer support has been notified about the posted complaint.
Thank you for notifying us about the advertisement issue. We have contacted the related team and passed the information. Rest assured that your request will be investigated thoroughly. Can you please give us more details? Where did you encounter the advertisement? Which device are you using? It will help us to locate the precise source of the advertisement.
Best regards, Olymp Trade team.
It's encounter in between my any running app, sometimes in my lectures, sometimes in my game so that whole screen cover by advertisement and my lectures get disturbed and sometimes I have to reconnect again. This happens many much times in a day.
I am using ANDROID DEVICE (Huawei Y9).
Sort it out as soon as possible.
Thank you