Olymp Trade Complaints & Reviews

Hello, dear!

Thank you for bringing this to our attention. We are sorry for any inconvenience caused by the mentioned delay. Can you please specify your account ID number? We would pass your request to our support team and ensure that you are provided with full assistance on this case.

Best regards, Olymp Trade team.

Hello, Chhoti Chandan Sharma!

Thank you for letting us know about the withdrawal issue. Can you please specify your account ID number? This way we can pass your request to our support team. We will make sure that you are provided with full assistance on this matter.

Best regards, Olymp Trade team.

I won 530 dollar . When i withdraw the money 317 dollar on 22/06/2021 at night . But my withdrawal on hold due account verification. In past also 3 times it happen when withdraw the amount they said you need to verify your account. My mind got upset and loss my temper and also loss my all winning. So please i request please refund all my money 1752 dollar as you not process withdrawal and making excuse for account verification everytime. So please refund all my money i have take. Loan to earn money from your app. But lost all my money and winning due to you always ask account verification during when i request withdrawal.

Hello, dear Chhoti Chandan Sharma!

Thank you for sharing the details with us. We understand that losses can be demotivating, but there is no such provision of a refund of any trade amount that you invest willingly for a trade. We provide access to a convenient financial instrument but the success depends entirely on your decisions.

It is crucial to keep up with a money management strategy to avoid excessive risks. ​It is also important to stay rational and keep the emotions under control while trading. We recommend viewing our trading psychology materials in the blog section: https://blog.olymptrade.com/education/psychology/

We have passed your request to our support team. Our support team specialist will contact you and give you more information about the verification procedure.

Best regards, Olymp Trade team.

Hello, dear Anand_Mukhopadhyay!

Thank you for your detailed feedback. We are glad that you appreciate the opportunity to choose a multiplier value and set up fixed amounts for each trade. To change the leverage size on the Olymp Trade MT4 platform, open the link https://metatrader.olymptrade.com/metatrader. You can set up the preferred leverage value from the dropdown list, it is placed under the Log in and Server rows. Please, let us know if any further questions appear. We will help you with great pleasure.

Best regards, Olymp Trade team.

Hello, Sushant_Char!

Thank you for reaching out. We are glad that you're satisfied with the Olymp Trade platform. We try to provide diversity and satisfy customers of all sorts and there are many traders who prefer MT4 over FTT and Forex. Therefore, we have added MT4 to our platforms as well. Our team puts in the effort every day to provide the best services to all. Feel free to contact if you have any suggestions or any other question arises. Happy trading!

Best regards, Olymp Trade team.

Hello, Sushant_Char!

Thank you for reaching out. We are glad that you're satisfied with the Olymp Trade platform. We try to provide diversity and satisfy customers of all sorts and there are many traders who prefer MT4 over FTT and Forex. Therefore, we have added MT4 to our platforms as well. Our team puts in the effort every day to provide the best services to all. Feel free to contact if you have any suggestions or any other question arises. Happy trading!

Best regards, Olymp Trade team.

Greeting, Amrit_George!

Thank you for reaching out. Take profit/ Stop Loss features are available in Olymp Trade platform. To make the Take Profit and Stop Loss editor visible, you need to enable it in the Settings section (in the left tab of the screen). Feel free to contact if any other question arises.

Best regards, Olymp Trade team.

Hello, dear Ram_Harjo!

Thank you for taking the time to leave a question. We are glad that you have chosen us to trade Forex. Yes, the Fibonacci levels drawing tool is available on the Olymp Trade Forex. To find Fibonacci levels, you need to click on the Indicators button at the left bottom of the chart. Then, scroll down to the Drawing section in the appeared tab and select Fibonacci Levels from the list. If you have further questions, please, do ask. We will be glad to assist you.

Best regards, Olymp Trade team.

Hello there, Ram_Gopal_Lall!

Thank you for sharing your feedback with us. We are happy to hear about your fruitful results. It is inspiring that our input has helped you to become a successful trader. There are no limits on how much you can withdraw from your account, but the minimum amount is $10. If any further questions appear, please let us know. We will be happy to help.

Best regards, Olymp Trade team.

Hello, Aman Singh jii!

Thank you for reaching out. Kindly contact our support team in order to track your transaction:
- in a live chat at www.olymptrade.com
- via direct messages of our group: www.facebook.com/olymptradecom/
We will be very grateful for the update on your issue.

Best regards, Olymp Trade team.

Hello Charlie_Khatri!

Thank you for reaching out. No need to panic since the money doesn't leave your account without your consent. It may be a temporary issue and must already have been resolved. In case the issue is still pending, please contact our support team:
- in a live chat at www.olymptrade.com
- via direct messages of our group: www.facebook.com/olymptradecom/
We will be very grateful for the update on your issue.

Best regards, Olymp Trade team.

Hello, Devendra_Usman!

Thank you for reaching out. Can you please clarify the issue so we can help you in the matter? Kindly contact our support team:
- in a live chat at www.olymptrade.com
- via direct messages of our group: www.facebook.com/olymptradecom/
We will be very grateful for the update on your issue.

Best regards, Olymp Trade team.

Hello, Kirti_Hayre!

Thank you for your question. Please note that is impossible to place a Take Profit order below the entry price if you open a long position. It has to be always above the current price if your trade goes into a profitable zone and above the entry price if the current price is below the entry one. Hopefully, that clears the confusion. Feel free to contact us if any other query arises.

Best regards, Olymp Trade team.

Hi, dear Suraj!

Thank you for your feedback. It is wonderful that you are satisfied with the Olymp Trade web platform. You can find the list of Volumes on the Olymp Trade MT4. To view it you need to log in to the Olymp Trade MetaTrader 4 platform, press the Insert button on the top tab and choose Indicators. In the list of available instruments, press Volumes and click on the preferred indicator. Please, contact us if any further questions appear.

Best regards, Olymp Trade team.

Hello, Rupal_Kalita!

Thank you for contacting us. Thank you for appreciating the spontaneity of the platform. We are sorry to hear that you're facing issues with the platform. Can you please provide us with more information concerning your situation so we can help you in the matter? Kindly contact our support team:
- in a live chat at www.olymptrade.com
- via direct messages of our group: www.facebook.com/olymptradecom/
We will be very grateful for the update on your issue.

Best regards, Olymp Trade team.

Hello, Bishnu_Deshmukh!

Thank you for reaching out. We are sorry that you're facing issues with the platform. Can you please provide us with more information concerning your situation so we can help you in the matter? Kindly contact our support team:
- in a live chat at www.olymptrade.com
- via direct messages of our group: www.facebook.com/olymptradecom/
We will be very grateful for the update on your issue.

Best regards, Olymp Trade team.

Hello, dear Sumit_Sankaran!

Thank you for reaching out to us. We are glad that you appreciate the favorable conditions provided by the Olymp Trade broker. Trading is a complex activity, it takes some quality time to learn how to trade and achieve stable results. In case you use a live account, we advise you to temporarily switch to a demo account to prevent your deposit from more loss and take time to test the strategies and master your trading skills. We cannot advise a particular tool or strategy as each trader has a unique trading style. The choice of specific trading tools and strategies depends on your own preferences.

We recommend viewing our blog's educational section where you can find tips that might be helpful to improve your trading results: https://blog.olymptrade.com/education/ You can also view our video guides, including strategies tutorials in the Olymp Trade Global Youtube channel: https://www.youtube.com/channel/UCY6DeO0JlJ8dcdWPX9DDzRg

Best regards, Olymp Trade team.

Hello, dear Jawahar_Arya!

Thank you for sharing your concerns with us. We provide a wide range of available indicators that allow conducting a thorough technical analysis on the Olymp Trade mobile application. You can find the indicators section in the right corner of the chart top tab. To find a particular tool, you will need to click on the Indicators button. You can also mark your indicators to access them quickly from the favorites list. If you still have difficulties with finding the indicators, kindly share your account ID number with us. Our support team specialist will reach out to you and help to find the section on your device.

Best regards, Olymp Trade team.

Hello, dear Jawahar_Arya!

Thank you for sharing your concerns with us. We provide a wide range of available indicators that allow conducting a thorough technical analysis on the Olymp Trade mobile application. You can find the indicators section in the right corner of the chart top tab. To find a particular tool, you will need to click on the Indicators button. You can also mark your indicators to access them quickly from the favorites list. If you still have difficulties with finding the indicators, kindly share your account ID number with us. Our support team specialist will reach out to you and help to find the section on your device.

Best regards, Olymp Trade team.