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Olymp Trade Complaints & Reviews

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Updated: Feb 14, 2026
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Olymp Trade reviews & complaints page 59

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K
kanye
Jul 13, 2021
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Leveraged positions are no good way to enter trading. I want to disable my multiplier but I can't go below 50x.
This is atrocious.

Why can't a user trade with his own money?

Allow me to disable the multiplier.
If not I'm quitting your exchange
Aug 14, 2021
Complaint marked as Resolved 
Olymp Trade customer support has been notified about the posted complaint.
Verified Support
Jul 14, 2021
Olymp Trade Customer Care's response
Hello, dear!

Thank you for leaving a question. Unfortunately, you can not disable the multiplier as this function was removed from the Profile Settings. Due to the low volatility of certain assets, the multiplier value can be x1 or x5 depending on the asset. The minimum value of x1 is equal to the absence of the multiplier value. Please, let us know if any further questions emerge.

Best regards, Olymp Trade team.
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    Iqbal_Mangat
    Jul 12, 2021
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    I like to explore your web platform. I find it very promising. Earlier I was used to trading on classical trading platforms such as Metatraders. I thought that such platforms couldn’t have strong rivals. Nevertheless, I have found it. I think that your web platform is a good alternative to MTs. Here I appreciate the possibility to trade differently using fixed amounts and multipliers. When I’m uncertain about a market direction, I can enter the market with a small fixed amount a small multiplier value and once I see a definite direction I will open a bigger trade.
    However, I see one downside here. I lack linear regression. It’s a necessary tool for me. Perhaps, I don’t know where to find it. Is it present on your platform?
    Jul 18, 2021
    Complaint marked as Resolved 
    I thought about it once again and it became evident to me that it’s not so big problem. I have already replaced linear regression with another indicator.
    Olymp Trade customer support has been notified about the posted complaint.
    Hi, dear Iqbal_Mangat!

    Thank you for reaching out to us. We are excited that you find the Olymp Trade platform promising. We are also glad that you appreciate the possibility to use fixed amounts and set up a multiplier value. The linear regression indicator indeed is not presented on the platform. We value our trader's opinions and work on expanding the functionality of the platform based on the received feedback. We make sure to pass this information on to our team for further discussion.

    Best regards, Olymp Trade team.
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      Jobin Dasgupta
      Jul 11, 2021
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      I opened an account at Olymp Trade five years ago. I just started trading Forex. I tried everything - surfing, network marketing, and much more. I decided to learn trading. And I will say that Olymp Trade is not the least responsible for my staying in the Forex market. In the process of our cooperation there were no serious problems. With the withdrawal of funds, everything is resolved very quickly, the money is almost always credited to the card the next day.
      Now I have a problem. I opened an account in a European country, and now for work I need to live in an Arab country for some time. Will I be able to trade freely from my trading account?
      Jul 19, 2021
      Complaint marked as Resolved 
      Thanks for the quick response! I followed your link and saw "List of the Countries (territories) in which the Company Does Not Operate". This list does not include the Arab Emirates, which is great as we are going to move there.
      Olymp Trade customer support has been notified about the posted complaint.
      Hi, dear Jobin!

      Thank you for leaving a question. We are pleased to know that you are satisfied with the Olymp Trade platform. Can you please give us more specific information? What country are you planning to move to? Please, pay attention to our Legal Information section: https://olymptrade.com/en-us/terms The platform does not operate in a list of countries that are stated in the Service Agreement. You can also reach out to our support team and provide more details to get full assistance on this matter.

      Best regards, Olymp Trade team.
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        Katur Bhakta
        Jul 11, 2021
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        I deposited into the Olymp Trade platform using a Mastercard. I had several trades on currency pairs mainly. I used all of the instructions that I saw in video lessons in relation to choosing an asset, setting expiration time and defining the direction of trades. At some point I managed to catch a strong trend for GBP/JPY, and I had several successful deals in a row. As a result, I received a profit. I was trying to withdraw it to my Neteller wallet, but I failed to do so. Can someone tell me why it did not work?
        Jul 15, 2021
        Complaint marked as Resolved 
        I have noticed the terms and conditions related to the fund transaction. Now I understand that there is a requirement for withdrawals to be sent via the same payment method as deposit. I have requested a withdrawal to my mastercard and it went through successfully. Thanks Olymp Trade.
        Olymp Trade customer support has been notified about the posted complaint.
        Hello, dear Katur!

        Thank you for getting in touch with us. The payment can be only withdrawn by the same method that you used to make a deposit. You can add another payment method by topping up your account. This way, if you want to return the deposited amount, it will be proportionally distributed and sent out to your sources. It does not apply to profits, they can be withdrawn to any payment method without any restrictions. Please, let us know if any additional questions appear. We will be happy to help.

        Best regards, Olymp Trade team.
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          Bhan Gokhale
          Jul 10, 2021
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          In general, I can say that I like your web platform. It’s more suitable for trading than many other platforms I have tried before. Fixed-time is not to my liking, while Forex trading here is very advantageous. I like to experiment with fixed amounts and multipliers. At first, I couldn’t choose optimal amounts and multipliers but then I realized how to change them based on a concrete market situation.
          The only thing I don’t like here are Fibonacci levels. They are not easy to use compared to Fibonacci available on Metatrader. Do you plan to improve this feature with a next patch?
          Jul 16, 2021
          Complaint marked as Resolved 
          I think that things are not so bad with Fibonachi here. I have already got used to this version of the popular tool.
          Olymp Trade customer support has been notified about the posted complaint.
          Hello, dear Bhan!

          Thank you for sharing your opinion with us. We are happy to know that you enjoy the Olymp Trade platform. We will take your recommendations on improving the Fibonacci levels into consideration. It is important for us to meet our traders' expectations and improve the platform's features to make it more convenient for our traders. We would be grateful if you give us more details on what should be added or modified for a better user experience.

          Best regards, Olymp Trade team.
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            Kathiriya Ghanshyam
            Jul 10, 2021
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            Address: Junagadh

            Sir your olymp trade advertisements show in display 2 minit to 2 minit so i request you please closed this your advertisement... Thank you
            Olymp Trade customer support has been notified about the posted complaint.
            Hello, dear Kathiriya.

            Thank you for contacting us. Can you please give us more details regarding the mentioned promotional material? Where did you encounter the advertisement? Why do you want it removed? We would be grateful for the additional information.

            Best regards, Olymp Trade team.
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              Sushant Mathew
              Jul 9, 2021
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              This broker leaves only positive impressions. It has been three years since I opened an account with Olymp Trade. During this time, a lot has happened, but the broker did not let me down. At one time I decided to try my hand at algorithmic trading. It turned out, 5 traders even subscribed to me. There were also no problems with payments on the Olymp Trade social trading platform.
              I have a situation now, I changed my surname. Now I have a question, can I change the data in my account and link another card without changing my account?
              Jul 13, 2021
              Complaint marked as Resolved 
              Thanks to the technical support service for a quick and detailed response. I contacted tech support today and all my information was changed within 10 minutes without changing my account. Great job guys!
              Olymp Trade customer support has been notified about the posted complaint.
              Hello, dear Sushant Mathew!

              We are happy to hear that the Olymp Trade broker left you with only positive impressions. It is wonderful that we have earned your trust. You can change your data without opening a new account. Please, contact our support team using any preferred method, our specialists will help you with great pleasure. You can reach out to our support team in a live chat at the official platform's website, via direct messages of our group: www.facebook.com/olymptradecom/ or via email: [protected]@olymptrade.com.

              Best regards, Olymp Trade team.
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                Chinmay Deep
                Jul 7, 2021
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                I have registered a trading account with Olymp Trade. THe automatic email with my credentials came quickly, so I was able to login to the platform. I deposited and started trading according to the recommendations in the video lessons. However, I have an issue with the platform. When I open buy or sell positions, something called stop-loss order appears automatically. I cannot find where I set the expiration time for the trade and the related stop order. Can someone explain to me where I can find the appropriate button to set expiry time?
                Jul 13, 2021
                Complaint marked as Resolved 
                I have watched several video lessons about the Olymp Trade platform again, and I have found the answer for my question. I was wrong in the sense of choosing the correct type of trading to set expiration time for trades. Now I realize that such a function is available in the Fixed-Time Trade platform only. It does not suggest stop-loss orders at all, while the expiration time is here to choose together with the underlying asset and direction of the trade.
                Olymp Trade customer support has been notified about the posted complaint.
                Hi, dear Chinmay Deep!

                Thank you for informing us about the issue. Probably, the Trailing Stop Loss function is on. You can configure the Stop Loss and Take profit levels by opening the Auto-closing section at the right tab (below the trading amount settings). If any questions remain, kindly reach out to us. We will gladly provide you with thorough assistance.

                Best regards, Olymp Trade team.
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                  Charandeep_Mannan
                  Jul 7, 2021
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                  In general, I’m satisfied with your web platform. It boasts a very intuitive layout and I have no problems with operating it. I have already tested both trading types here. I mean fixed-time and Forex. Fixed-time is not to my liking. However, with a large expiration period, it’s not so bad. Nevertheless, I like Forex more. I like that here I can trade with fixed amounts. It allows me to determine a part of my depo I’m ready to sacrifice. However, I have a problem when trading Forex I can’t change leverage. How should I do this?
                  Jul 12, 2021
                  Complaint marked as Resolved 
                  Sorry for exaggerating my problem. It turned out that multipliers are much better than classical leverage.
                  Olymp Trade customer support has been notified about the posted complaint.
                  Hi, dear Charandeep_Mannan!

                  We are glad to hear that you are satisfied with the Olymp Trade web platform. You can find the multiplier button at the right tab of the screen. It is placed at the right to the trading amount. You can select the particular multiplier value from the appearing list (the available options vary depending on a chosen asset). Please, let us know if any further questions emerge.

                  Best regards, Olymp Trade team.
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                    Harbhajan_Malpani
                    Jul 7, 2021
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                    When trading currency pairs in Olymp Trade FTT platform, I can see how to select the expiration time for every trade I open. I monitor the Forex market in the light of correlation between fundamental and technical analysis. I am convinced that the technical background can create a powerful base for the market price to reverse and start a new trend, while fundamental triggers act as starting points for that. However, I could not set postponed orders on the FTT OT platform so that the software could open a trade automatically when prices reach a certain level. Why does the platform not work properly in terms of buy limit orders?
                    Jul 10, 2021
                    Complaint marked as Resolved 
                    Thanks to a conversation with the company expert, I realized my mistake. The Olymp Trade platform for the fixed-time type of trading does not have a function of postponed orders. All of the trades have to be done at the market price, while there’s an option of selecting the expiration time of trades. Postponed orders are related to a different type of trading in the financial markets.
                    Olymp Trade customer support has been notified about the posted complaint.
                    Hello there, Harbhajan_Malpani!

                    Thank you for sharing. To set up the pending order, you need to choose a preferred asset in the Fixed Time Trades mode and press the Order button placed at the right tab (below the Duration settings). You can set the postponed orders by specifying a particular quote value or choosing the time when the order will be executed.

                    Best regards, Olymp Trade team.
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                      Mohan_Khalsa
                      Jul 6, 2021
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                      I'm new to Olymp Trade. Revised video materials on trade, re-read many articles and reviews. I studied the basics of technical and fundamental analysis, looked at how they trade on the news. I also watched a video about the use of some indicators in trading.
                      And now (shame to admit), I am facing a problem that I cannot solve. I am not very good at system administration and do not know how to install the program on my computer. Can someone tell me is it easy to install OT app if I'm not that experienced in this?
                      Jul 12, 2021
                      Complaint marked as Resolved 
                      Thank you for your quick and detailed reply. I downloaded the program from the official website by following your link. Yes, indeed, installing the program was very easy. I installed the program and contacted technical support about depositing. I successfully deposited money. Thanks for helping me get through that agenda! I am planning to start trading ASAP.
                      Olymp Trade customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 06, 2021
                      Olymp Trade Customer Care's response
                      Hello, dear Mohan_Khalsa!

                      Thank you for contacting us. It is great that you have taken the time to revise the video tutorials, browse through the articles and learn more about the indicators.

                      You can find the latest version of our trading application here: https://olymptrade.com/en-us/download Choose the version compatible with your device from the list and download the file.

                      To give you more thorough feedback, we will need more details. Please, share your account ID number so that we can pass your request to our support team. Our specialists will be happy to guide you through the download process and help to solve any appearing difficulties.

                      Best regards, Olymp Trade team.
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                        Nikunj Agravat
                        Jul 5, 2021
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                        Address: Dhareshver Park, Jetpur Road Dhoraji rajkot

                        My Name is Nikunj Agravat User ID 77568599
                        Sir my task is created 1to 5 working days is completeled also but my live account balance is still not reflected.
                        I am facing problem, sir please many days are wait but not solution all screen shot are provide financial team but you are not provide my live account balance why??
                        9 days already completely transaction but no update no help.
                        Jul 7, 2021
                        Complaint marked as Resolved 
                        Olymp Trade customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 06, 2021
                        Olymp Trade Customer Care's response
                        Hi, dear Nikunj Agravat!

                        Thank you for getting in touch with us. Please, take our sincerest apologies for any inconvenience caused by the mentioned delay. We have passed your request to our support team. Our specialist will reach out to you at the earliest convenience and provide you with the latest updates on the deposit issue. We appreciate your patience greatly. Please, let us know if any further questions appear. We will be happy to help.

                        Best regards, Olymp Trade team.
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                          Manisha Divatiya
                          Jul 4, 2021
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                          This trading its loss of my money and I will face only losses and im victimed

                          Address: OLYMP TRADING PLATFORM IN ONLINE I DO NOT KNOW THIS COMPANY ADDRESS
                          Website: WWW.OLYMP TRADE.COM

                          Date of incident;2021/june16 to july 6

                          my mobile number; [protected]

                          discription; im also intrested but this trading is tottally opposite
                          i will start investing in june 16, 2021, first time investing is profitted but next of all investments also faceing the loses, i will use difrents of three accounts but no one use im also lossingns on one months, my one month lossings 12, 0000, thisis is the CHEAT trading...
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                          Nirmal_Koshy
                          Jul 3, 2021
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                          I generally appreciate OT's web trading platform. Here I’m mainly attracted by the possibility to trade with fixed amounts and multipliers. However, I see that it requires a great deal of practice to learn to calculate the most optimal size of a trading amount and a multiplier value to withstand a possible drawdown.
                          Despite the whole attractiveness of the platform, I face one problem. I see that Fibonacci levels are not easy to use here. Do you intend to improve its functionality?
                          Jul 7, 2021
                          Complaint marked as Resolved 
                          Sorry, my problem was exaggerated. I already got used to this tool.
                          Olymp Trade customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 05, 2021
                          Olymp Trade Customer Care's response
                          Hello there, Nirmal_Koshy!

                          Thank you for taking the time to leave your feedback. We are glad that you appreciate the opportunity to trade with fixed amounts and set up a multiplier value. Can you please give us more information about the difficulties you experienced while using the Fibonacci levels? We would gladly share your feedback with our team. It is extremely important for us that the platform is convenient and functional for our traders.

                          Best regards, Olymp Trade team.
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                            Deepakbra
                            Jul 1, 2021
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                            Address: Mumbai
                            Website: www.olymptrade.com

                            Olymp trade is not withdrawing my money . And making saveral excuses everyday.
                            Aug 5, 2021
                            Complaint marked as Resolved 
                            Olymp Trade customer support has been notified about the posted complaint.
                            Hello, dear!

                            Thank you for bringing this to our attention. We are sorry for any inconvenience caused by the mentioned delay. Can you please specify your account ID number? We would pass your request to our support team and ensure that you are provided with full assistance on this case.

                            Best regards, Olymp Trade team.
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                              Chhoti Chandan Sharma
                              Jun 23, 2021
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                              Address: Mumbai

                              I have lost lot of money due to you have not processed my withdrawal at time i lost my patience and lost my money. Return all my money 1300 dollor or i will file complain against you.
                              Aug 5, 2021
                              Complaint marked as Resolved 
                              Olymp Trade customer support has been notified about the posted complaint.
                              Hello, Chhoti Chandan Sharma!

                              Thank you for letting us know about the withdrawal issue. Can you please specify your account ID number? This way we can pass your request to our support team. We will make sure that you are provided with full assistance on this matter.

                              Best regards, Olymp Trade team.
                              Chhoti Chandan Sharma's [Complaint's author] reply, Jun 24, 2021
                              I am very poor person i have taken loan to trade
                              Chhoti Chandan Sharma's [Complaint's author] reply, Jun 24, 2021
                              I won 530 dollar . When i withdraw the money 317 dollar on 22/06/2021 at night . But my withdrawal on hold due account verification. In past also 3 times it happen when withdraw the amount they said you need to verify your account. My mind got upset and loss my temper and also loss my all winning. So please i request please refund all my money 1752 dollar as you not process withdrawal and making excuse for account verification everytime. So please refund all my money i have take. Loan to earn money from your app. But lost all my money and winning due to you always ask account verification during when i request withdrawal. I already verify 3 times my account.
                              Chhoti Chandan Sharma's [Complaint's author] reply, Jun 24, 2021
                              75730756
                              Chhoti Chandan Sharma's [Complaint's author] reply, Jun 24, 2021
                              My account number:-75730756
                              I won 530 dollar . When i withdraw the money 317 dollar on 22/06/2021 at night . But my withdrawal on hold due account verification. In past also 3 times it happen when withdraw the amount they said you need to verify your account. My mind got upset and loss my temper and also loss my all winning. So please i request please refund all my money 1752 dollar as you not process withdrawal and making excuse for account verification everytime. So please refund all my money i have take. Loan to earn money from your app. But lost all my money and winning due to you always ask account verification during when i request withdrawal.
                              Hello, dear Chhoti Chandan Sharma!

                              Thank you for sharing the details with us. We understand that losses can be demotivating, but there is no such provision of a refund of any trade amount that you invest willingly for a trade. We provide access to a convenient financial instrument but the success depends entirely on your decisions.

                              It is crucial to keep up with a money management strategy to avoid excessive risks. ​It is also important to stay rational and keep the emotions under control while trading. We recommend viewing our trading psychology materials in the blog section: https://blog.olymptrade.com/education/psychology/

                              We have passed your request to our support team. Our support team specialist will contact you and give you more information about the verification procedure.

                              Best regards, Olymp Trade team.
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                                Anand_Mukhopadhyay
                                Jun 22, 2021
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                                I was mainly attracted by your web platform because it allows to regulate risks by simply choosing multipliers and fixed amounts for each trade. When I’m not confident in my market analysis, I respectively choose a low multiplier value and invest a small amount. On the contrary, when I’m confident in my analysis, I stick with higher parameters.
                                However, I also like Metatrader. I traded on it for a long time. But I don’t know how to change leverage here. Could you give me a prompt?
                                Jun 26, 2021
                                Complaint marked as Resolved 
                                Sorry I understood how to do this. I can do this in my personal office.
                                Olymp Trade customer support has been notified about the posted complaint.
                                Hello, dear Anand_Mukhopadhyay!

                                Thank you for your detailed feedback. We are glad that you appreciate the opportunity to choose a multiplier value and set up fixed amounts for each trade. To change the leverage size on the Olymp Trade MT4 platform, open the link https://metatrader.olymptrade.com/metatrader. You can set up the preferred leverage value from the dropdown list, it is placed under the Log in and Server rows. Please, let us know if any further questions appear. We will help you with great pleasure.

                                Best regards, Olymp Trade team.
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                                  Sushant_Char
                                  Jun 22, 2021
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                                  When I started working here - I used the demo for quite a long time and generally tried different services and tried to evaluate what would suit me or not - and I like that the company does not restrict access to anything in time and you can always return to this.
                                  though I have one question - why did they add MT4 here. This is an old enough trading terminal, which is of no interest. It seems to me that this is generally not worth attention.
                                  Jun 24, 2021
                                  Complaint marked as Resolved 
                                  Well, in general, everything is correct. Maybe I really look at this situation too narrowly. It's good that there are those who appreciate this option.
                                  Olymp Trade customer support has been notified about the posted complaint.
                                  Hello, Sushant_Char!

                                  Thank you for reaching out. We are glad that you're satisfied with the Olymp Trade platform. We try to provide diversity and satisfy customers of all sorts and there are many traders who prefer MT4 over FTT and Forex. Therefore, we have added MT4 to our platforms as well. Our team puts in the effort every day to provide the best services to all. Feel free to contact if you have any suggestions or any other question arises. Happy trading!

                                  Best regards, Olymp Trade team.
                                  Hello, Sushant_Char!

                                  Thank you for reaching out. We are glad that you're satisfied with the Olymp Trade platform. We try to provide diversity and satisfy customers of all sorts and there are many traders who prefer MT4 over FTT and Forex. Therefore, we have added MT4 to our platforms as well. Our team puts in the effort every day to provide the best services to all. Feel free to contact if you have any suggestions or any other question arises. Happy trading!

                                  Best regards, Olymp Trade team.
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                                    Amrit_George
                                    Jun 21, 2021
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                                    Olymp Trade stated that I can limit my possible losses with a stop-loss order protection. When I open the FIxed Time Trading in the OT platform, I cannot find the option of selecting the price for the Stop-loss order, it does not appear here. The same story is about the take-profit order, but I can cope with that somehow. I can close profitable deals manually or wait for the expiration time. But the SL function is absent. What should I do to enable this function?
                                    Jun 24, 2021
                                    Complaint marked as Resolved 
                                    Thanks to Olymp Trade support, I have realized the difference and my mistake. I was trying to add stop-loss orders in Fixed Time Trading, while this type of trading does not suggest such an option. As a result, the OT platform does not even have such a function in it. To enable the stop-loss order feature, as well as other advantages of the Forex type of trading in the financial markets, I had to switch to the Olymp Trade MetaTrader4 platform with the appropriate account type. All of the new trades have an automatic stop-loss protection, which I can adjust or change according to my method of analysis.
                                    Olymp Trade customer support has been notified about the posted complaint.
                                    Greeting, Amrit_George!

                                    Thank you for reaching out. Take profit/ Stop Loss features are available in Olymp Trade platform. To make the Take Profit and Stop Loss editor visible, you need to enable it in the Settings section (in the left tab of the screen). Feel free to contact if any other question arises.

                                    Best regards, Olymp Trade team.
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                                      Ram_Harjo
                                      Jun 21, 2021
                                      Resolved
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                                      I keep exploring your web platform with great pleasure. It turned out to be new for me in many regards. For example, previously I never traded with fixed amounts and multipliers. So, I try to experiment with these parameters the whole day long. I change them based on the market situation.
                                      However, it seems to me your platform lacks one crucial tool. That’s Fibonacci. I can’t do without it and hope I have just overlooked it. Is it present here?
                                      Jun 24, 2021
                                      Complaint marked as Resolved 
                                      Sorry to disturb you. I think that I exaggerated that problem. I will use Fibonacci on your Metatrader. Afterall, this platform comes with several versions of this tool.
                                      Olymp Trade customer support has been notified about the posted complaint.
                                      Hello, dear Ram_Harjo!

                                      Thank you for taking the time to leave a question. We are glad that you have chosen us to trade Forex. Yes, the Fibonacci levels drawing tool is available on the Olymp Trade Forex. To find Fibonacci levels, you need to click on the Indicators button at the left bottom of the chart. Then, scroll down to the Drawing section in the appeared tab and select Fibonacci Levels from the list. If you have further questions, please, do ask. We will be glad to assist you.

                                      Best regards, Olymp Trade team.
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