Olymp Trade Complaints & Reviews

I can’t say anything negative about your web platform because my impression is generally positive. Here I discovered a slew of positive things. For example, I like the possibility to choose leverage and an investment amount for each trade. It gives me great freedom for active day trading.
Nevertheless, I encountered one problem here. I don’t see Volumes. I often use this indicator in my trading. Do you plan to add this to your web platform?

Jun 21, 2021

Complaint marked as Resolved

I feel sorry that I bothered you in vain. I just hurried. I think it makes sense to use this tool on Metatrader.

Olymp Trade customer support has been notified about the posted complaint.

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Olymp Trade Customer Care

Jun 17, 2021

Verified Support

Hi, dear Suraj!

Thank you for your feedback. It is wonderful that you are satisfied with the Olymp Trade web platform. You can find the list of Volumes on the Olymp Trade MT4. To view it you need to log in to the Olymp Trade MetaTrader 4 platform, press the Insert button on the top tab and choose Indicators. In the list of available instruments, press Volumes and click on the preferred indicator. Please, contact us if any further questions appear.

Best regards, Olymp Trade team.

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Usually, not all brokers let you work for a minute. In the sense that there are some delays in performance. Usually on pairs usd / cad, eur / usd during the day. A lot of nuances in general. Therefore, I somehow even got used to working at half an hour intervals at least. But it became interesting how the trade in the Olympus trade goes on for minutes. I opened a five-minute chart for eur / usd and did not notice any delays even in a couple of seconds - everything is fast, almost instantly. But then the time for news came, the market swayed and several of my stop-losses slipped through and closed lower than I indicated. What is the problem?

Jun 21, 2021

Complaint marked as Resolved

During periods of strong market volatility, which includes important news releases, price changes can occur abruptly and a gap can occur when the price slips over a certain price range. In case of open positions, on which stop loss or take profit were set, they will be closed at the closest available price. This is a normal occurrence that occurs with all brokers and is indicated in the agreement.

Olymp Trade customer support has been notified about the posted complaint.

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Olymp Trade Customer Care

Jun 17, 2021

Verified Support

Hello, Rupal_Kalita!

Thank you for contacting us. Thank you for appreciating the spontaneity of the platform. We are sorry to hear that you're facing issues with the platform. Can you please provide us with more information concerning your situation so we can help you in the matter? Kindly contact our support team:
- in a live chat at www.olymptrade.com
- via direct messages of our group: www.facebook.com/olymptradecom/
We will be very grateful for the update on your issue.

Best regards, Olymp Trade team.

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When I open a position in Olymp Trade MT4 (forex trading), the platform closes automatically if the price goes against me for some distance. What if I want to hold the position longer and avoid the automatic disabling of my trades? I mean what if I want to wait for the price to come back to my favor? Price always come back no doubt. What's going on here and how to fix it? I don’t want my trader to get closed so early! Especially the losing ones!

Jun 21, 2021

Complaint marked as Resolved

I have found out that the Olymp Trade MT4 platform sets a stop-loss order with a predetermined depth right after I open every position with a purpose of protecting clients from unnecessary losses. I can change the distance of the stop-loss order or delete it manually. Now I understand what happened with my trades before.

Olymp Trade customer support has been notified about the posted complaint.

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Olymp Trade Customer Care

Jun 17, 2021

Verified Support

Hello, Bishnu_Deshmukh!

Thank you for reaching out. We are sorry that you're facing issues with the platform. Can you please provide us with more information concerning your situation so we can help you in the matter? Kindly contact our support team:
- in a live chat at www.olymptrade.com
- via direct messages of our group: www.facebook.com/olymptradecom/
We will be very grateful for the update on your issue.

Best regards, Olymp Trade team.

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At first glance, Olymptrade is a good broker that allows you to make a lot of money. But this is cheating. You won't get any money here. I'M VERY SAD!!! WHY is this happening .. I already thought that I had found a good job, but I was deceived again. What a bad luck of mine! . It turned out that the broker OlympTrade closes your orders in one minute, and I don't want that. I want to wait for the moment when the price rises to the level I need. I've lost everything !!

Jun 22, 2021

Complaint marked as Resolved

Oops ..) Now I'm stupid. I apologize. I did not quite understand all the conditions ... then I will be more careful and trade Forex using all the advantages of the OlympTrade trading platform.

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 22, 2021

Olymp Trade Customer Care's response Hello, Sid Shetty!

Thank you for reaching out. We are sorry that you're facing issues with the platform. Can you please provide us with more information concerning your situation so we can help you in the matter? Kindly contact our support team:
- in a live chat at www.olymptrade.com
- via direct messages of our group: www.facebook.com/olymptradecom/
We will be very grateful for the update on your issue.

Best regards, Olymp Trade team.

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Although almost all companies offer moderate requirements for the initial deposit, the choice of the broker fell on Olymptrade. Perhaps the name of the brand mattered. I have tried my hand at the forex market before, but here it turned out to be easier for me to take risks, thanks to the low thresholds for necessary investments. I've been trading with Olymp only for three months. But all my strategies sooner or later end with the loss of funds. Why all the strategies that people claim to work on the market fail? Aren't there any really reliable indicators and tools to use?

Jun 15, 2021

Complaint marked as Resolved

Good day. I recommend that you start with the Martingale strategy, but use a modified version of it. Open the next candle with a doubling of the rate, but open it in the same direction in which the previous candle closed; if the candle was bullish, open a buy order; if the candle was bearish, open a sell order.

Olymp Trade customer support has been notified about the posted complaint.

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Olymp Trade Customer Care

Jun 11, 2021

Verified Support

Hello, dear Sumit_Sankaran!

Thank you for reaching out to us. We are glad that you appreciate the favorable conditions provided by the Olymp Trade broker. Trading is a complex activity, it takes some quality time to learn how to trade and achieve stable results. In case you use a live account, we advise you to temporarily switch to a demo account to prevent your deposit from more loss and take time to test the strategies and master your trading skills. We cannot advise a particular tool or strategy as each trader has a unique trading style. The choice of specific trading tools and strategies depends on your own preferences.

We recommend viewing our blog's educational section where you can find tips that might be helpful to improve your trading results: https://blog.olymptrade.com/education/ You can also view our video guides, including strategies tutorials in the Olymp Trade Global Youtube channel: https://www.youtube.com/channel/UCY6DeO0JlJ8dcdWPX9DDzRg

Best regards, Olymp Trade team.

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Hello everyone who works with Olymp Trade broker. Please tell me you also do not have indicators for market forecasting. ?? I'm serious. I open the OlympTrade mobile application and want to trade. But I don’t understand how to do it correctly. Do you think I have to guess the trend ?? Is this a quiz ?? Where are the analysis indicators, after all, we are traders and should use technical analysis.
Is there a secret key that opens tech analysis tools?

Jun 14, 2021

Complaint marked as Resolved

Thanks for your answer .. I guess I was in a hurry. I am glad that you explained everything to me, I think that now I can trade normally!) Thanks again)

Olymp Trade customer support has been notified about the posted complaint.

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Olymp Trade Customer Care

Jun 9, 2021

Verified Support

Hello, dear Jawahar_Arya!

Thank you for sharing your concerns with us. We provide a wide range of available indicators that allow conducting a thorough technical analysis on the Olymp Trade mobile application. You can find the indicators section in the right corner of the chart top tab. To find a particular tool, you will need to click on the Indicators button. You can also mark your indicators to access them quickly from the favorites list. If you still have difficulties with finding the indicators, kindly share your account ID number with us. Our support team specialist will reach out to you and help to find the section on your device.

Best regards, Olymp Trade team.

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Olymp Trade Customer Care

Jun 11, 2021

Verified Support

Hello, dear Jawahar_Arya!

Thank you for sharing your concerns with us. We provide a wide range of available indicators that allow conducting a thorough technical analysis on the Olymp Trade mobile application. You can find the indicators section in the right corner of the chart top tab. To find a particular tool, you will need to click on the Indicators button. You can also mark your indicators to access them quickly from the favorites list. If you still have difficulties with finding the indicators, kindly share your account ID number with us. Our support team specialist will reach out to you and help to find the section on your device.

Best regards, Olymp Trade team.

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I know that the most common problem with brokers is withdrawals. I faced the opposite situation. As a rule, I can make deposits at lightning speed. However, I ran into difficulty depositing funds at Olymp Trade. I cannot fund my broker's account using internet banking to make a deposit at Olymp Trade on my smartphone. Can you tell me what the problem might be?

Jun 18, 2021

Complaint marked as Resolved

I've got it all figured out. Thanks for the answer. It's good that things are resolved quickly.

Olymp Trade customer support has been notified about the posted complaint.

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Olymp Trade Customer Care

Jun 9, 2021

Verified Support

Hello, dear Dinesh_Seth!

Thank you for letting us know about the issue. Can you please specify your account ID number? We would pass the request to our support team so our specialists can provide you with comprehensive assistance.

Best regards, Olymp Trade team.

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Hi am Karthikeyan from chennai . My olymp trade user id is 73138937 and mail id is [protected]@gmail.com. Am widraw 45$ on 3rd june 2021 my transection succesfull on 04th june 2021 but still now amount will not credit my bank account. am check my bank no amount will credit in my account. so am contact many customer support for olymp tade all are says wait wait wait and also need na bank statement and upi statement so am sending all documents via mail but still now no responce. please take the proper action to credit my 45 $ in my account.

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Aug 9, 2021

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 30, 2021

Olymp Trade Customer Care's response Hello, dear!

Thank you for letting us know about this. As we can check in our system, the mentioned withdrawal requested was successfully processed from our platform on 04/06/2021. If the issue remains, kindly contact our support team. Our specialists will help you track the payment.

Best regards, Olymp Trade team.

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Address: Mumbai

Website: olymptrade.com

Hi

This is Ashik.S from India my Olymp account ID is 73822170 Using this account since March 2021 So far no issues found
But I made deposit on 5th June 2021 around 186$ (in Indian rupees RS/-13965.) Not yet credited on my olymp account waiting for longtime it's been more than 24hours kindly do some favour for me.
Here am attaching some proofs for my transaction.

Thankyou

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Jun 7, 2021

Complaint marked as Resolved

Not yet resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 30, 2021

Olymp Trade Customer Care's response Hello, dear Ashik!

We apologize for any inconvenience caused by the delay. According to the information in the system, your deposit amount was successfully added to your live account on 07/06/2021. Thank you for your patience. If any further assistance needed, feel free to contact our support team. Our specialists will be happy to help.

Best regards, Olymp Trade team.

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Your web platform generally suits me. It’s far more intuitive than Metatrader. The latter seems clumsier and it’s no wonder about it given it was developed a decade ago. The very possibility to trade with multipliers and fixed amounts seems advantageous too because it makes my trading flexible.
However, I lack one crucial tool here. That’s linear regression. Perhaps, I have just overlooked it. Is it present here?

Jun 9, 2021

Complaint marked as Resolved

I guess that it’s not a very big issue. I will just use this tool on Metatrader. I already have an MT4 account.

Olymp Trade customer support has been notified about the posted complaint.

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Olymp Trade Customer Care

Jun 7, 2021

Verified Support

Hello there, Bishnu_Sur!

Thank you for leaving your feedback. We are happy to know that you are satisfied with the Olymp Trade platform. It is also great that you appreciate the possibility to set up a multiplier and use fixed amounts for each trade. We are glad that it makes your trading flexible.

You can find the Regression Channel on the Olymp Trade MT4 platform. To apply it, you need to sign in to your account and push the Insert button at the top tab. The next step is to select the Channels section and choose the Regression Channel from the dropdown list. If any further questions emerge, please, let us know. We will help you with great pleasure.

Best regards, Olymp Trade team.

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I found some of the trading strategies described in your videos interesting, especially in the scope of sophisticated technical indicators. But I cannot get access to them to take advantage of trading. I mean I see those indicators in the list, but I need to know how to apply settings for different timeframes. Did I do something wrong when registering the account? Or what should I do to get access to them?

Jun 12, 2021

Complaint marked as Resolved

Oh, now I have realized that the expert status opens the door for me. I decided to achieve it shortly to get access to many trading strategies as they can significantly increase my profits.

Olymp Trade customer support has been notified about the posted complaint.

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Olymp Trade Customer Care

Jun 7, 2021

Verified Support

Hello, dear Daanish_Binnani!

Thank you for your question. We are glad that you found our video guides interesting. You can get access to exclusive trading strategies developed by Olymp Trade analysts by upgrading to Advanced or Expert status. These strategies are pre-configured and can be applied to a chart in one click. The Expert status allows you to achieve the greatest number of tools and privileges. You can find more information about the Statuses here: https://olymptrade.com/statuses Feel free to contact us if any further questions occur. We are always there to help.

Best regards, Olymp Trade team.

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Nobody traded the Cryptoindex through Olymp Trade? I trade through them for about six months. Mostly currency pairs, but these are weekdays. There is a desire to try Cryptoindex on weekends, but so far it is not very good. The profitability is not high, I want more of course. I trade martingale on pairs and try the same system with the Cryptoindex, but somehow it doesn't work. Can someone advise something? I don’t want to change my broker, I don’t know who would be more comfortable to work with than Olymp Trade.

Jun 8, 2021

Complaint marked as Resolved

The crypto index is a basket of several cryptocurrencies, the digital market leaders with the largest capitalization. It is worth noting that the introduction of crypto indices allows traders to invest safely in almost the entire cryptocurrency market, while doing it safely with a licensed broker Olymp Trade. I have been trading crypto index for more than 3 years, the principles of trading are no different from regular currency trading. So you can safely invest.

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jul 05, 2021

Olymp Trade Customer Care's response Hi, Pravin_Meka!

Thank you for leaving feedback. We are glad that the issue you are referring to was resolved. Crypto assets are very trending and even with reduced returns, you can earn by trading using a fixed amount or applying the Anti-Martingale System according to the trend. If any further questions occur, do not hesitate to reach out.

Best regards, Olymp Trade team.

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I recently started trading with Olymp Trade broker. I was attracted here by the opportunity to make money using only a mobile phone. That's cool. But I can't understand something .. I can't get the profit that I want. You promised 90% but I sometimes get 80% .. And that's all .. but often 70 or 10% 10% !! ?? Are you serious ?! Why talk about 90% I sometimes think that in a week I will have 5% or nothing at all !! I do not like it! What's wrong ??

Jun 8, 2021

Complaint marked as Resolved

Thank you for your answer ... Perhaps I was in a hurry .. I did not fully understand everything. I agree. I will try and study better. I want to make money here and I think that everything will work out for me. You need to be careful .. Thanks again))

Olymp Trade customer support has been notified about the posted complaint.

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Olymp Trade Customer Care

Jun 4, 2021

Verified Support

Hello, Nayan!

Thank you for sharing your feedback with us. The percentage of profit depends on numerous factors such as liquidity, timing, the news background. They also include the changes that take place on the threshold of the news release. Also at night, the profit is usually lower. During this period the market is more unstable, and the money supply involved in the turnover is much smaller, as is the total number of traders.

A mentioned rate of return percentage is available when you are trading with strike prices. You can find more information about how it works in our educational section: https://olymptrade.com/training

Best regards, Olymp Trade team.

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Unable to withdraw my funds from olymptrade, due to verification pending for a long duration. Please help.its a huge sum.

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Aug 10, 2021

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Jun 04, 2021

Updated by Shashangan C Account ID : 76573259

Verified Support

Jun 04, 2021

Olymp Trade Customer Care's response Hello!

Thank you for letting us know about this. We apologies for any inconvenience caused by the delay. As we can see from the applied screenshot, your account is undergoing the verification process. Do not worry, once the verification is complete, your withdrawal will be processed. We have passed your request to our support team, you will be contacted at the earliest convenience. Our support team member will provide you with the latest status of the verification. Your patience is appreciated greatly.

Best regards, Olymp Trade team.

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My name is Amogha . I'm a student in India. I had made a deposit of $10 to olymp trade through phonepe app on 22nd April 2021. It's been 42 days and there is still no sign of money anywhere.
Its not in my Olymp Trade account or my bank account. I used the customer support through text first. The response I got there was so frustrating. Then I called the hotline number and response was no better there either.

All I understood was Olymp Trade is big scam.

Maybe you think $10 is a small amount and people wont mind if they loose it. You probably think people will forget it completly ;"Its only $10 right?"

Olymp Trade is a Fraudulent Company and nobody invest in it. This is my humble request

Amogha Acharya
amogha.a.[protected]@gmail.com

Aug 9, 2021

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 04, 2021

Olymp Trade Customer Care's response Hello, dear Amogha!

Thank you for bringing this issue to our attention. It is a pity that you have made such conclusions about the platform. Olymp Trade is a transparent and trustworthy broker, our activity is regulated by the international Financial Commission. It speaks of our reliability and guarantees each trader comprehensive support and prompt resolution of all appearing issues.

We aspire to provide flawless customer service. We are sorry to hear that the replies from our support team have left you frustrated. We will take your feedback into consideration to improve our services for everyone. We have passed your request to our support team, you will be contacted as soon as possible. We will make sure that our specialists inform you about the latest status of the mentioned issue.

Best regards, Olymp Trade team.

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I like to trade on your web platform. It’s very intuitive. I learned its functionality for a couple of minutes. Previously I traded on Metatraders. MTs are undoubtedly great platforms but in some cases they are excessive in terms of functionality. This web product is more suitable for my daily needs. But I don’t see Volumes on your web platform. I really hope that it’s just a mistake of mine. Does your web platform have this indicator?

Jun 8, 2021

Complaint marked as Resolved

I recognize that I hurried up too much with that complaint. I thought for a while after that and it became evident for me that it’s not a big problem and I can use Volumes on your Metatrader.

Olymp Trade customer support has been notified about the posted complaint.

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Olymp Trade Customer Care

Jun 3, 2021

Verified Support

Hi, dear!

Thank you for your detailed feedback. It is wonderful that you find the Olymp Trade platform intuitive and straightforward. You can find the list of Volumes on the Olymp Trade MT4. To access it you need to log in to the Olymp Trade MetaTrader 4 platform, press the Insert button on the top tab and open the Indicators section. In the list of available instruments, press Volumes and click on the preferred indicator. If any further questions appear, kindly reach out to us. We will be glad to help.

Best regards, Olymp Trade team.

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I have an issue with the Olymp Trade Forex platform. As far as I understand, the sequence of opening deals to pick the asset from the list, define the direction of trading and select the expiration time. However, when I open buy or sell positions, the platform does not close them automatically when the time frame expires. So do I have to control my trades manually? Or is there any special box to select the expiration time?

Jun 8, 2021

Complaint marked as Resolved

Sorry, I mixed the trading types and platforms. I thought FTTs are also available in MT4, but now I understand that this platform is for the Forex type of trading ony. So there’s no expiration time for trading Forex, unlike FTTs. It’s good to have such a choice. I will spend more time to figure out the difference.

Olymp Trade customer support has been notified about the posted complaint.

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Olymp Trade Customer Care

Jun 2, 2021

Verified Support

Hello, dear Ajeet_Devi!

Thank you for contacting us. The expiration time can only be set in the Fixed Time Trades mode. There you can choose the duration of the trade starting from 1 minute. On the Olymp Trade Forex, you can set up a pending order (the trade that will open automatically at the time the price level reaches the specified quote / at the assigned time). You can also use the Trailing Stop Loss feature that allows creating the order to close the trade depending on the specified Stop Loss and Take Profit values. If any further questions appear, please, let us know. We will be happy to help.

Best regards, Olymp Trade team.

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Is OlympTrade company doing something to help its traders make more money ?? I'm serious. !! It seems to me that they are taking the money. Why do they close my orders themselves? I open an order on my mobile phone. The price should rise and I am waiting for this, but after a minute the order closes itself and I do not have time to earn my money. As a result, the price rises and I know that I could get 80% profit.
You are doing this to make me unable to make money. ???

Jun 6, 2021

Complaint marked as Resolved

I want to honestly admit that I don't have a lot of experience in Forex and OlympTrade FTT trading. Perhaps I misunderstood something and was not attentive. I will study and train more actively. Thanks for your reply!!!

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 02, 2021

Olymp Trade Customer Care's response Hello, Pushal Nemkul!

Thank you for getting in touch with us. Can you please, check, did you open the trade in a Fixed Time Trades mode? The minimum duration of the trade is 1 minute, it is possible that the trade has closed at the assigned time. Please, provide your account ID number so that we can get more information regarding your situation. We will help you gladly.

Best regards, Olymp Trade team.

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I have been working with Olymp Trade not very long ago. I opened an account and deposited $ 200. I opened a couple of deals, one of them turned out to be profitable. I began to study in more detail all the questions regarding options. Added another $ 500. As a result, in about a month and a half, it turned out to be 1200, in principle, with a small amount of investment, it turned out well. But then I was offered to try a virtual assistant, which supposedly will make predictions. He makes them but out of 5 - 3 in the minus. Yes, I understand, it seems to be of a recommendatory nature, but why are such recommendations needed at all?

Jun 6, 2021

Complaint marked as Resolved

I want to tell you that I had a similar situation, but it turned out to be in setting up a virtual assistant. The application has detailed instructions and recommendations, and its setup does not take much time. After taking into account all the recommendations, my percentage of profitable forecasts increased to 80%

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 01, 2021

Olymp Trade Customer Care's response Hello, dear Neerendra_Bhatt!

Thank you for sharing your experience with us. We are pleased to know about your profitable results. The Adviser Program is a popular tool that allows our traders to start their way in trading and reduce the amount of chart research. It helps to find entry points and notifies about the potential opportunities. The usage of the trading Advisors is voluntary, it depends on your own preferences. If you have any further questions, feel free to ask. We will be happy to help.

Best regards, Olymp Trade team.

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Sir/madam,
Name : Vaibhav Verma
user ID : 55445252
That is my user ID and I cannot receive my 170 dollars since 24 Nov 2020
Now I get my bank statement and they will create a task so many time but nothing going on and also the created a ARN number so many time but nothing is going on. They have fraud with me I request you Please help me.

Aug 12, 2021

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 01, 2021

Olymp Trade Customer Care's response Hello, Vaibhav!

Thank you for leaving a complaint. We have passed the information to our support team, you will be informed of the latest status of your issue as soon as possible. Your cooperation is much appreciated.

Best regards, Olymp Trade team.

Olymp Trade Complaints & Reviews

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Olymp Trade reviews & complaints page 60

I lack Volumes on your web platform

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A lot of nuances in general

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Deals close without my intention.

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OlympTrade closes your orders in one minute!!!

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All my strategies lose

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Do you think I have to guess the trend ??

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I ran into difficulty depositing funds

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Withdraw amount not credited in my bank account

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Deposit Error

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I cant find linear regression here

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Getting access to trading strategies in Olymp Trading platform.

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Nobody traded the Cryptoindex through Olymp Trade?

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What's wrong ??

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Unable to withdraw my funds

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Defrauding of deposited money

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I lack volumes here

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Why the platform doesn't work?

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Why do they close my orders themselves.???

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A virtual assistant

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I cannot receive my 170 dollars since 24 Nov 2020

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