Why do I have to withdraw funds from Olymp Trade only to the card or e-wallet used to make a deposit? What should I do if my card or e-wallet is blocked? For example, the expiration date of the card has been gone? What now? What to do? Will I have to refresh my deposit again to withdraw my money later? Honestly, I've never faced the difficulty with withdrawals at Olymp Trade. But frankly speaking, such rules surprised me.
Mar 19, 2021
Complaint marked as Resolved I'm glad that at Olymp Trade I can solve any problem. And if the card was blocked, I can withdraw the money in another way. And in principle, it is good that the company cares about the safety of clients' funds, even in this way. Of course, it is not very convenient to withdraw money only to the card used for the deposit. Again, there are exceptions to this rule. But if this rule didn't exist, I'm sure many clients would lose their deposits.
Olymp Trade customer support has been notified about the posted complaint.
Thank you for leaving a question. It is wonderful to know that you were fascinated by Olymp Trade. Yes, you can use a Trailing Stop Loss feature with us. You can achieve it as a reward for earning Experience Points on Trader’s Way. Trailing Stop Loss is also available on Advanced and Expert statuses. To reach a higher status you can make a deposit on a particular sum or earn Experience Points for active trading and completing tasks in Trader's Way. You can also purchase a subscription to Advanced and Expert statuses in the Market. Once you get a higher status, the Trailing Stop Loss feature will be accessible for your account. Do not hesitate to contact us if any further questions emerge. We will be glad to help.
Best regards, Olymp Trade team.