Olymp Trade Complaints & Reviews

Hi, Peter!

We are thankful for your appreciation. We are glad that you enjoy the Olymp Trade platform. It is also wonderful that you find it functional and intuitive.

You can find the Fractal indicator on the Olymp Trade MT4 platform. To select this indicator, push the "Insert" button on the top tab, choose "Indicators", then hover over to "Bill Williams" and click on "Fractals". In the appearing window, you will be able to select a preferred time frame or use a "Show on all the timeframes" function. After that, the indicator will be reflected on your chart. If you need any further assistance, please, let us know about it. We are always there to help.

Best regards, Olymp Trade team.

Hello, dear!

Thank you for letting us know about this and providing all the data required for a thorough investigation. Please note that depositing an account using the UPI method usually takes from 1 to 36 hours for the amount to get successfully reflected on a live account.

If 36 hours have passed from the moment a transaction is executed, kindly get in touch with our support team, our specialists will create a task for a finance department to speed up the resolution process. In your request, kindly provide our support team with a screenshot of your payment from your UPI account (UPI ID, amount, date, and time of the transaction should be visible). Your understanding is highly appreciated. Do not hesitate to contact us if you have any further questions, we are always there to assist you.

Best regards, Olymp Trade team.

Resolved. Thanks..

Hello!

Thank you for keeping us updated. Happy to help! Feel free to contact us if any issues or questions emerge.

Best regards, Olymp Trade team.

Hi there, Rahim_Mohanty.

Thank you for leaving a review. We are glad that you have taken the time to learn how to analyze the market and conduct fundamental analysis. At the moment, we are not planning to stop giving bonuses. We keep receiving positive feedback from our traders regarding bonuses, it is important for us to support our traders in reaching their goals. If you have any recommendations on how to improve the platform, kindly share them with us. We will gladly discuss them with our team.

Best regards, Olymp Trade team.

Hi there, Yves Bonnet!

Thank you for your appreciation. We are glad that you have mentioned the straightforward interface of the platform. On the Olymp Trade Forex platform, leverage is achieved through a simplified “Multiplier” function. The leverage amount can be chosen in the sidebar section, on the right to a trade amount. You can select the preferred leverage amount by pressing the Multiplier button. Here are the amount options that are available on the platform: x50; x100; x200; x500.

To set up the leverage amount in Olymp Trade Metatrader 4, you need to open https://metatrader.olymptrade.com/metatrader and select the leverage amount in the drop-down list at the right of the screen. If you have any questions, do not hesitate to get in touch with us.

Best regards, Olymp Trade team.

Hello, dear Florimell!

Thank you for sharing your opinion with us; it is much appreciated. We agree with you that it is a wise choice to make conclusions on the basis of your own experience. It is great that we have managed to live up to your expectations in the most important aspects.

It is important for us that trading is accessible for everyone, which is why we give beginning traders the opportunity to start trading with small amounts to gain trading skills and confidence before investing large amounts. We strive to create a low-risk environment for our novice traders, providing favorable conditions for gradual growth. If you have any questions, do not hesitate to ask. We are always there to help.

Best regards, Olymp Trade team.

Hello, dear Sravan!

Thank you for letting us know about the issue you are facing. We have passed the information regarding your deposit to our support team, you will be contacted as soon as possible. Our specialists will help you to investigate the situation and give the latest updates. Do not hesitate to reach out if you have any further questions.

Best regards, Olymp Trade team.

Hello, Ygglladorr!

Thank you for contacting us. Trading Signals placed in the Market are real-time trading signals from the company's analysts. Access to daily tips from our experts can be acquired in the market by paying for a subscription or via updating an account to an Expert Status.

The Insights section indeed provides access to free recommendations that every trader can use to conduct a thorough fundamental analysis. Concerning fundamental analysis tips, the forecast of price behavior in Insights is more general. As a rule, a longer forecast period is implied, which reduces its accuracy. Insights do not contain suggestions, which forecast is most suitable for a particular trading mode. This section is mainly about a possible price movement.

Also, the Insights section does not include technical analysis tips, which is why we advise combining Trading Signals and Insights to make balanced trading decisions. Do not hesitate to contact us if you need any additional information.

Best regards, Olymp Trade team.

Hello, dear Jaswant Cherian!

Thank you for sharing your experience with us. We understand that facing losses can be discouraging for a beginning trader, which is why we advise our traders to study our broad educational base and practice on a demo account first. Analyzing the market is an essential step before opening a trade. We are glad that you have taken the time to reconsider your attitude and explore basic trading concepts to raise the profitability of your trades.

Trading is a complex and serious activity, it might take some quality time to gain trading skills and achieve stable results. Although such online activity as trading involves possible risks, it is crucial to remember that it lays in the ability to conduct a detailed market analysis and apply advanced trading skills.

We wish you lots of success in reaching your goals on the way to professional trading. If you have any difficulties, feel free to contact us. We will be happy to help you.

Best regards, Olymp Trade team.

Hi there, Rashid!

Thank you for bringing this up. At the moment, an opportunity to use your bonus funds to buy a subscription to Market is not available. We will surely discuss your recommendation with our team and consider allowing purchases in the market for bonuses in the future. Your opinion matters greatly to us, it is always important to receive such feedback to improve.

Best regards, Olymp Trade team.

Hello, dear!

Thank you for reaching out and providing your account ID number. We have passed this information to our support service, you will be contacted by our specialists soon. You can also contact our support team at your earliest convenience via e-mail: [protected]@olymptrade.com or in direct messages of our Facebook community: www.facebook.com/olymptradecom/ Do not hesitate to get in touch with us if any further questions emerge.

Best regards, Olymp Trade team.

Hello, Shubhankarkamb1!

Thank you for letting us know about your deposit issue. We are sorry to hear that you had an unpleasant experience with us.

If you are depositing with the UPI method, it might take from 1 to 36 hours for the amount to successfully reflect on your live account. If 36 hours have passed from the moment of deposit, kindly contact our support team so we can help you by forming a task for our finance department. You can get in touch with our support service in any convenient way: in a live chat at our platform's website; in direct messages of our Facebook community: www.facebook.com/olymptradecom/; via e-mail: [protected]@olymptrade.com.

You can also specify your account ID number in the comments to this review, we will pass your request to our support team. We are always there to help you, feel free to ask any further questions.

Best regards, Olymp Trade team.

Hello, dear Ajaykrishna0511!

Thank you for letting us know about your concerns and providing all the required information for a thorough investigation. We contacted our support service team and received feedback regarding your issue. Our specialists have studied your bank statement today and found the payment. The amount was successfully credited on the 11th of June 2020. If you have any other questions, please, do not hesitate to reach out.

Best regards, Olymp Trade team.

Hello, dear Mohinish Malviya!

Thank you for letting us know about your issue. If you are depositing with the UPI method, it might take from 1 to 36 hours for the amount to successfully reflect on your live account. If 36 hours have passed from the moment of deposit, kindly contact our support team so we can help you by forming a task for our finance department. You can also specify your account ID number in the comments. This way we can pass your request to our support team.

Best regards, Olymp Trade team.

Hello, dear Zaad Jhaveri!

Thank you for reaching out. We want to inform you that having a joint account for multiple users violates the rules of the Olymp Trade platform — the account can be used only by a single owner. Kindly share this information with the team to avoid account blockage. Feel free to reach out to us if any other questions emerge, we will be happy to help.

Best regards, Olymp Trade team.

Hello there, Zaad Jhaveri!

Thank you for taking the time to give us recommendations. At the moment only three color schemes can be chosen in the Settings section of the Olymp Trade platform: Light, Dark and Inspire. Any feedback on improving the platform's features is valuable for us. We would take into consideration your advice to expand the range of color settings and gladly share your remark with our technical team.

Best regards, Olymp Trade team.