Olymp Trade — Unblock my account

I had two accounts in olymp trade in which did trading in only account . I was verified in one account and having a profit of 900$ I was blocked because i had 2 accounts . Yes I agree that was a mistake and I did not study properly. So I mailed about disclosure of my old account on the day of verifying my new account .but I request olymp trade members to recover my new account after closure of my old account.
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Hi, randeep S!

Thanks for letting us know. We have an independent department in our company which works in such a situation. For this, you can write an official complaint by email at [protected]@olymptrade.com.

Kindly attach to your mail any pieces of evidence or materials which, in your opinion, may affect the resolution of the situation.

Do not hesitate to contact us if any questions or concerns appear.

Best regards, Olymp Trade team.
randeep S's [Complaint's author] reply, Apr 7, 2022
[protected]@olymptrade.com This email id is invalid and I cant send mail to it.
Hello, randeep S!

Thank you for contacting us. The mail [protected]@olymptrade.com works and is available to all mail clients. Please specify what difficulties you have when sending emails? We will be pleased to help you.

Best regards, Olymp Trade team.
randeep S's [Complaint's author] reply, Apr 10, 2022
Made my mail and I kindly request you to check my account and give me back please
Olymp Trade Customer Care's response, Apr 12, 2022
Verified Support
Hi there, randeep S!

Thank you for keeping us informed. The reply from [email protected] is sent within 10 working days counted from the date when your complaint is received.

Best regards, Olymp Trade team.
Hello sir did u got ur money back... Same situation I am suffering.. Did u got full 900 usd in ur account

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