Omaxe
Omaxe Ltd.
Customer satisfaction rating: 43%
Submit a Complaint
237
COMPLAINTS
ADVERTISEMENT

Omaxe Customer Care

TwitterFacebookYoutube
Address
Omaxe House, 7, LSC, Kalkaji
New Delhi
India - 110019

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
55
down
24

Fax:
Fax:
+91 11 4189 6653  

Additional info
Okhla Office
Omaxe House, Plot No – 18, Okhla Phase I, Near Crowne Plaza, New Delhi – 110020
Tel: +91 11 4929 7600
Fax: +91 11 4929 7799

Registered Office
Shop No. 19 B, First Floor, Omaxe Celebration Mall, Sohna Road, Gurgaon, Haryana- 122001

Regional Offices
Chandigarh
SCO - 139 & 140, First Floor, Sector - 8C, Madhya Marg, Chandigarh - 160018

Lucknow
CYBER TOWER, Second Floor, TC- 34/V2, Vibhuti Khand, Gomti Nagar, Lucknow, Uttar Pradesh - 226010

Indore
FF-58, Orbit Mall, A.B. Road, Indore, Madhya Pradesh - 452010

Jaipur
Omaxe City, Villa No. 71A, 111th Milestone, Near Bad Ke Bala Ji Bus Stand, Jaipur-Ajmer Expressway, Jaipur - 302026 (Rajasthan)

Yamuna Nagar
S.C.O 174, Commercial Belt Huda, Sec-17, Jagadhri, Distt Yamuna Nagar, Haryana - 135003

Allahabad
N/A/2, 2nd Floor, Civil Station, Near Yatrik Chauraha, Tashkand Marg, Civil Lines, Allahabad, Uttar Pradesh - 211 001

Kanpur
G-3, Kan Chambers, 14/113, Civil Lines, Kanpur, Uttar Pradesh- 208001

View More Information...

Submit a Complaint
Customer satisfaction rating
43%
Complaints
237
Pending
0
Resolved
102
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Omaxe Complaints & Reviews

Sort by:
From:
Intelligent Money Managers P Ltd
25, Jawaharlal Nehru Road, Kolkata

Date: 10.08.16
To,...
Helpful
Share
Report
Copy

I bought east facing unit and later I was told by On site engineer that m flat is not east facing.
I have asking them to rectify it but no response.
I have been told by my agent that company wants me to pay more to resolve this dispute. I dont understand why I need to pay more when they gave south facing unit and are charging me for east facing unit.
Aug 13, 2016

Complaint Status

Omaxe customer support has been notified about the posted complaint.
Add a comment
Helpful
Share

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    Report
    Copy

    Despite of my several mails and umpteen no. Of calls you have not bothered to reply even. The complaint is about 1. Construction area of the villa which is much below the area mentioned in your letter. 2. You nave not clarified about vat. 3. You are charging edcrs. 271 per sq ft more than charged to some plot holders.
    Pl rectify the same enabling me to make full payment.
    Aug 11, 2016

    Complaint Status

    Omaxe customer support has been notified about the posted complaint.
    I'm living in Omaxe, Bahadurgarh. I want to use services from an Internet Service Provider. But Mr. Suresh(Manager, Maintenance Department) and their colleagues are creating problem regularly.
    Kindly guide me, Who is authorized person in Omaxe Where I can see the hope.
    Add a comment
    Helpful
    Share

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      Report
      Copy

      Dear Sir,
      I (Sujeet Kumar Tiwari) was booked a 3 bhk flat for apartment name 'Naffle Homes' at sangam city Allahabad in June 2010 and was paid Rs. 1, 00, 000/- as booking amount. I personally went to their Allahabad office many times to know when they will start the work or return my money but their reply is same always that matter is with high court and we are not yet got the clearance. Now they are not lifting the phone also. I request them to refund my money with interest as soon as possible. Otherwise I will also go to coart for judgement.
      Aug 05, 2016

      Complaint Status

      Omaxe customer support has been notified about the posted complaint.
      Add a comment
      Helpful
      Share

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        To [protected]@omaxe.com
        CC [protected]@omaxe.com
        Jan 21 at 11:17 AM
        Hi,

        This is regarding...
        Helpful
        Share
        Report
        Copy

        1) I had got registered with Omaxe on 18/07/2006, for allotment of a flat measuring approx 2000 sq ft, in their upcoming project in Omaxe City, Jaipur and had paid Rs 401, 000/- as advance registration amount.
        2) As per the terms and conditions in the registration application, the company was supposed to allot the desired apartment with 12 months from the date of registration.
        3)I was given a provisional allotment of Four bedroom + servant quarter apartment, with super built-up area of 2025 sq ft, bearing no 101 on first floor, in your project named “Victoria Tower” in Omaxe City, Jaipur, after a draw on 28th Mar 2009.
        4) Since then (approx 7 years), we have not heard from the company about the said project.
        5) It's been 9.5 years, since we made initial deposit of 4L with the company.
        6) The company is neither doing anything about the project nor refunding the money.
        7) All communications have fallen on deaf ears.
        8) I would like to get my money back with interest.
        Jan 23, 2016

        Complaint Status

        Omaxe customer support has been notified about the posted complaint.
        There is no Victoria tower in Omaxe Executive Homez, Ajmer road Jaipur, and there is no such tower in Omaxe City on Ajmer road Jaipur. They have frauded you so go for FIR. They are building double the number of building promised in half of the area, no privacy and staff is behaving badly. Club house have not been completed.
        Add a comment
        Helpful
        Share

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          There many dates given to me till date but there is still no possession happening although with this delay I have to bear...
          Helpful
          Share
          Report
          Copy

          Omaxe had launced acre scheme in 2010 Year for Developing a Hi-tech City in Lucknow and they have to alot 375 Sq Yard of plot to the investor after 30 month as Omaxe is a reputed builder despite of that they are not fulfilling their commitment
          Now after 60 Month they are saying to take money back despite of they are going to launch a Scheme
          How can they cheat like this
          Nov 22, 2015

          Complaint Status

          Omaxe customer support has been notified about the posted complaint.
          Add a comment
          Helpful
          Share

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            Report
            Copy

            Dear Sir,

            I made an agreement with M/S Omaxe Limited on 10-Feb-11 for a land (plot) to be allotted in 24 months, at a cost of Rs. 1, 225, 000.00.

            As per the agreement, in the event of Omaxe failing to allot the plot as contemplated within a period of 24 months or is unable to make allotment of the plot in terms of the agreement for other reasons whatsoever, then I was entitled to a refund amount of Rs. 19, 25, 000.00/- (Nineteen Lacs Twenty Five Thousand Only).
            And in the event Omaxe fails to allot the plot within time period aforesaid or mutually extended period, I was having an option either to accept the allotment or sell the plot back to the First Party for a total value of Rs. 19, 25, 000.00/-. This amount was non-negotiable and as per agreement was meant to be paid by Omaxe to me within 30 days of exercise of such option by me.

            This option was available to me on expiry of 24 months (from the date of agreement).

            IMP: As per agreement if the ALLOTTMENT is made at a belated date than agreed herein and is accepted by me, then I was not entitled for any INTEREST on the amount PAID by me or for any additional amount as payment.

            Omaxe did not allot the plot till July-2014 (almost 42 months after the initial agreement) and on contacting them by phone, they keep on saying that they will do the allotment soon.

            In July/August 2014, they told (via phone) that they cannot do allotment as they were not able to acquire the expected land from Government and now they want to pay the agreed amount of Rs. 19, 25, 000.00/- back.

            PROBLEM 1: Even if I submitted the application of paying this money Rs. 19, 25, 000.00/- and cancelling the allotment of plot, I finally got the money on 11-Sep-15, almost 9 months after I submitted the application i.e. 24-DEC-2014 against the 30 days time frame which was LEGALLY AGREED in the contract.

            PROBLEM 2: The payment of Rs. 19, 25, 000.00/- was agreed after 24 months. OMAXE did not pay this amount immediately after 24 months and Illegally HELD this amount till 11-Sep-2015 and did not pay ANY INTEREST on this amount of Rs. 19, 25, 000.00/- from the period of 10-Feb-2013 (24 months after the Contract was made) till 11-Sep-2015. The interest at a nominal rate of 8.5% would have been around 5Lacs and they illegally kept this INTEREST with them and did not pay this interest. I had to submit the CONTRACT CANCELLATION request on 24-DEC-2014 to at least get the PRINCIPAL AMOUNT (i.e. Rs. 19, 25, 000.00/- ) since I knew that if I just wait for INTEREST AMOUNT as well, I will not get my Principal amount of Rs. 19, 25, 000.00/- as well.

            REQUEST : PLEASE HELP ME in getting my RIGHT and getting this INTEREST AMOUNT of around 5 LACS from OMAXE which they held illegally.

            Thanks,

            Pawan D
            Oct 27, 2015

            Complaint Status

            Omaxe customer support has been notified about the posted complaint.
            Add a comment
            Helpful
            Share

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              Report
              Copy

              I booked a flat with Omaxe Developer in Greater Noida in 2008 & same was supposed to delivered in 3 years time but till date developper in not delivering the flat.Now since I am moving out of country I asked them to settle my dues and give me delay penalty as on date.After months of followup builder is just playing around and assuring that flat will be delivered in next few years and they can not give the delay penalty, settle dues as its their policy to delay construction but not pay any delay amount, Below is the letter Ive given the builder few months back and their customer service is totally denying any delay penalty/or near term possession after 7 years of construction linked payments Ive done to them To Omaxe Build Home Ltd. Omaxe House, 7 LSC Kalkaji Ref : Early closure of my dues ; Ref xxxxxxx Dear Sir/Madam This is with reference to our booking in Omaxe Palm Greens. We will be moving out of country for few years and with reference to this relocation, We visited the site last week & were told that earlier possession date of October-2015 is being revised & it will be six more months before construction is completed. To avoid/minimize our international travel due to change in date of possession we would like to complete as many steps while we are in India for next few weeks. I would like to pre-pay my future dues (after adjusting delay penalty in my final payment) As per my allotment letter signed on 08/10/2008 delay penalty is applicable after 36months from the date of allotment, till unit is handed over. However due to my relocation I would like to waive-off any delay penalty after this date & request you to raise a demand letter for advance payment to settle all payments after deducting delay penalty as on date & allow us to complete all paperwork that can be completed as on date. I requested them to sign/stamp receipt of this letter which they did & now denying any action on my complaint.What's the legal recourse in this matter?
              I am planning a legal action & look to hire a lawyer who have handeled specifically in such cases with Omaxe developper
              Add a comment
              Helpful
              Share

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                I have purchased a 2 BHK Flat in Omaxe Heights almost 2 years back at almost 37 lacs(106, the Sphire) with the sole aim that...
                Helpful
                Share
                Report
                Copy

                this is about omaxe mall in ludhiana.. i am a member in burn gym in the mall and there is free parking for the gym members..the mall parking staff always put the barrier for the gym cars and say the parking is full while it is half vacant.. this has haappened with me for about 5 6 times..and it happened yesterday..they told me there is no space and told me to park my vehicle outside.. i told him i ll go in and check myself..there were a lot of parking spots available so i parked my car and went to the gym.. when i came back and took my car .. one tyre was flat..when checked it was brutally cut with something sharp.. and now i have to get a new tyre..i suffered a loss of 7-8000 they can do it with the other members too..please take this matter into account and get me my refund and take some action against the staff..
                Add a comment
                Helpful
                Share

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  Report
                  Copy

                  this is brought to your kind information that the innocent public had boked a flat in gt 4 ambala chandigarh highway, derabassi distt mohali in the year 2006 but the omaxre limited had not yet given the possession inquestion to that the same question been arise with the punjab government but no action been taken by them against this company why they are plying game with innocent public but no action been taken till yet this matter is in the intrest of public.
                  Add a comment
                  Helpful
                  Share

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    Purchased furniture from Wooden Dezire (Owner: Amit Kapoor), Sohna Road, Gurgaon. In less than one year the furniture broke....
                    Helpful
                    Share
                    Report
                    Copy

                    Dear sir, I have purchased 99sq mtr plot in Baddi (HP), but not approved the Map from the legal authority, he says there are some issues with Omaxe, cannot contact to the right person who deal this matter, many times phone call to customer care, but no response from the Office side, Please do the needful, mu customer ID- PWB/144/T2 Regards/ SS Upadhyay
                    Add a comment
                    Helpful
                    Share

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      Dear Sir I have purchased my flat at Omaxe Plam Greens, Greater Noida and documents got transfered in my account and...
                      Helpful
                      Share
                      Report
                      Copy

                      Without Approval OMAXE Launched Project at Residence II Lucknow, Withdrawn Project, not giving Interest of two years of 4 Lacs Even saying they will deduct money from which i was paid for booking . OMAXE RESIENCY II Lucknow property detail - ORL/P/4/65, CUSTOMER CODE- ORL/2041, RECEIPT ID - 887724, RECEIPT DATE 3 APRIL 2013, INVOICE NUMBER[protected] WITH THE ABOVE GIVEN DETAILS I want to register my complaint against OR-II-LKO, 3 April 2013, I paid 4 Lac rupees against to book a Flat with OR-II-LKO, Now I am near to complete two years to paid that amount, No News of OR-II-LKO, When I n personally went OMAXE office they are saying that this project has been delayed because of few approval, they are convincing me to shift my money on another project, I refused to do that, I requested them to return my money so they refused to do that in first discussion, when i was pressurized them to do they are saying they will deduct 10% of my booking amount . Now fault from the builder side they stared booking of flats without getting clearance from govt, they are using public money for their projects to fooling the Public & Collecting money, when we are asking our money they are saying they will deduct the 10% instead of giving bank interest for two years, Need the serious help from NCH, I am based out of country, These people are not listening at all.
                      Add a comment
                      Helpful
                      Share

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        Report
                        Copy

                        [Resolved]

                        I BOOKED ONE FLAT AT BAHADURGATH IN 2013 & AFTER ONE & HALF YEAR THEY ARE ABLE TO GIVE ME THE PROPER DETAIL THAT WHEN THEY GIVE ME THE ALLOTMENT FOR THE SAME. IF I GO FOR CANCELLATION THEN THEY ARE ASKING AFTER 6 MONTH WE WILL GIVE THE REFUND AMOUNT FOR THE SAME WITHOUT INTEREST, .
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        Add a comment
                        Helpful
                        Share

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          --- On Tue, 10/7/14, kumar gaurav bhasin <[protected]@yahoo.com> wrote: From: kumar gaurav bhasin <[protected]@yahoo.com> Subject:...
                          Helpful
                          Share
                          Report
                          Copy

                          [Resolved]

                          Inspite of delay in possession o[censored]nit No. 903 in Oscar Tower, Omaxe Heights partial compensation was only given. Secondly, PLC is being charged even if the unit is on Top floor, without facing Garden etc. Moreover it has been refunded to few residents in the same line ( viz Unit no. 803 etc). When contacted and requested multiple times they agreed to consider it but refused later on. To the top of it they have issued letters for VAT collection even though no clarity on refund was given and delay in registry was on their account. Ashish Agarwal 903 Oscar Tower Omaxe Heights (M) [protected]
                          Aug 13, 2020
                          Complaint marked as Resolved 
                          Add a comment
                          Helpful
                          Share

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            ADVERTISEMENT