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One97 Communications Complaints & Reviews

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Updated: Jan 21, 2026
Complaints 1249
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105
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One97 Communications reviews & complaints page 30

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R
ramupadhyay
May 22, 2020
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Dear sir,
This is ram r upadhyay, my bank account details allahabad bank ac [protected] this is to inform you i was trying to book ticket from irctc and my amount debited 2 times.
Request to you do the needful to get my money back.

Regard
Ram
Contact number: [protected]
Train ticket (Pnr) [protected]
One97 Communications customer support has been notified about the posted complaint.
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    N
    nikhil0101
    May 21, 2020
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    Dear sir/madam
    I had booked two tickets from lokmanyatilak t (Ltt) to varanasi jn (Bsb) for irctc rail tickets, from my saraswat credit card (Nikhil makwana), on 21/05/2020. But due to network problem we received otp a little late. After entering otp, it was taking too much time for processing and after that screen is totally blank. Does not received any tickets and also message. But the money rs.3556.38, was debited from saraswat bank credit card. Again i booked ticket and again deducted money from card and got ticket.
    Kindly help me. Please refund my money.
    The 2 massage that i received:
    "tranx of rs.3598.34 ising credit card is made at irctc noida upin on[protected] at 14:35 (In this tranx i got confirmed ticket)."
    "tranx of rs.3598.34 ising credit card is made at one97communication ltd delhi dlin on[protected] at 14:37 (Tarnx no. Z[protected] in this tranx i not recd any ticket and debit amount)."

    With regards
    Nikhil makwana
    One97 Communications customer support has been notified about the posted complaint.
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      H
      hemant goswami..
      May 20, 2020
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      Address: ward no 2 kaladhungi, ward no 2 kaladhungi

      My account no sbi is [protected] ajay kaira. Recharge date is 4th april
      2020 my recharge is not but balance is cut from my sbi net banking account
      Amount is 200.
      My tran no is[protected]igaikvxmq7 my vc no is [protected]. My
      Registered
      Mob no is [protected]. My sreeenshort is blow. So plz my refunded my
      Blance amt 200.
      One97 Communications customer support has been notified about the posted complaint.
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        M
        Madhuri Nair
        May 19, 2020
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        Address: 11, ragavendra nagar, 1st street, ramapuram

        Airtel broadband amount through Patti on 24tg April REf no:[protected]CHD4949832 transfer to [protected]
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          A
          Aniyang Lego
          May 15, 2020
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          Top up recharge
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            S
            Sairam_1307
            May 15, 2020
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            Address: Hyderabad musheerabad

            I was paying money for my medicine for medplus store to place my order but without my knowledge&intention money transferred to one 97 communications
            May 15, 2020
            Updated by Sairam_1307
            Plz send my money back
            May 15, 2020
            Updated by Sairam_1307
            Phno: [protected]
            May 15, 2020
            Updated by Sairam_1307
            Issue solved
            Thanks for sending my money back
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              T
              tamizhselvan96
              May 13, 2020
              Resolved
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              Resolved

              Address: 2nd Floor Balammal Building, No. 33, Burkit Rd, T. Nagar, Chennai, Tamil Nadu 600017 Phone: 0120 477 0770

              I ordered medicines on 1mg website on 1/2/2020 while making payment it get failed so i canged it to cash on delivery but amount got debited from my account i paid through my federal bank account i attach my transation detail. one97 communication transaction id is 9534, please refund my amount as soon as possible. my mail id is [protected]@yahoo.in
              Aug 6, 2021
              Complaint marked as Resolved 
              One97 Communications customer support has been notified about the posted complaint.
              Hi Tamizh,

              We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (79613) in the subject line so that our team can assist you.
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                J
                Jainanubhav
                May 13, 2020
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                I have done the payment of a form using paytm but payment got failed and form didn't got submitted my money got deducted from the bank account to the one97communications Rs3300 which is payment fee but the the institute to which I have done the payment didn't received money.
                Bank person are also saying that money is deducted from the account and the institute also didn't received the payment .
                PLZZ tell me when I'll receive the refund.
                One97 Communications customer support has been notified about the posted complaint.
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                  A
                  Abdur Rahman Rock
                  May 9, 2020
                  Resolved
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                  Resolved

                  I have a problem to confess that I have recharged two times for the same number please refund my money payment
                  May 9, 2020
                  Complaint marked as Resolved 
                  I have been recharging my phone but unfortunately it was credited to one 97 communication
                  May 09, 2020
                  Updated by Abdur Rahman Rock
                  I have been recharging my phone number but unfortunately it is credited to one 97 communication please refund my money back
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                    S
                    Sreekanth Bhat
                    May 9, 2020
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                    I have recharged my phone through idea app for₹399/but amount I send credited to one97 communication and not to idea cellular.my bank already debited the amount from my account.so I request to you please kindly check and refund the money.
                    I herewith attaching bank sms copy for your reference.
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                      S
                      Sunil Malgave
                      May 3, 2020
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                      Address: Belgaum, Karnataka.

                      Data online payment for my idea no.
                      [protected]
                      Pos:one97communication gandhinagar for rs.249 with rs.20 free coupon applied.
                      Union bank online payment done on 26 at around 9:30 p. M..
                      Data recharge from idea side pending.
                      Idea mail says they don't have credit payment records, ask for enquire to third party.
                      Please revert my amount.
                      Sunil. [protected]@gmail.com.
                      .
                      One97 Communications customer support has been notified about the posted complaint.
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                        N
                        Niranjan Chowdhury
                        May 4, 2020
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                        Address: Dum Dum Kolkata

                        Hi Sir,
                        I'am Miss Hema Chowdhury having a SBI account (*****) in DUM DUM CANTT GORABAZAR BRANCH KOLKATA -700028.On 30th April I received an SMS mentioning that a transaction of Rs 5, 000 amount has been debited from my account through INB whereas I never use net banking and have never requested for it.On 1st May I received again an SMS that 5, 000 has been debited from my account through INB, On the same day 7 transactions was made of Rs 5, 000 each, amount of Rs 2, 499 two times and amount of Rs 3, 078 so Total of Rs 43, 076 has been debited from my account in two days.
                        I tried to block INB while replying to the TXN message which was mentioned in the SMS to **** but it says kindly message from registered mobile cannot process your request, just wondering if my mobile is not registered then how I'am getting my SMS in registered mobile (****) of my TXN details.
                        Kindly request to help and coordinate to recover my amount and get back my debited amount in my account and block the Net Banking option for my account.My Account and Txn details are mentioned below.
                        Personnal Details

                        First Few TXN Details
                        30th April :- 5000 to One97Communication Ref#IGAINRQGA0
                        1st May :- 5000 to One97Communication Ref#IGAINRSSB3
                        1st May :- 5000 to One97Communication Ref#IGAINRSKX0
                        1st May :- 5000 to One97Communication Ref#IGAINRQJX1
                        1st May :- 5000 to One97Communication Ref#IGAINVEIJ7
                        1st May :- 5000 to One97Communication Ref#IGAINVDWP4
                        2nd May :- 2499 to One97Communication Ref#IGAINVNLY4
                        2nd May :- 2499 to One97Communication Ref#IGAINVNVJ2
                        2nd May :- 3078 to One97Communication Ref#IGAINVPFA1

                        BR,
                        Hema Chowdhury
                        [protected]
                        One97 Communications customer support has been notified about the posted complaint.
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                          arti pimpalkar
                          Apr 30, 2020
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                          As i was doing the payment for the registration of the online happiness programm app by my debit card, as the payment got over i recieved a message from bank saying
                          You debit card used on ecom at one97 communication limnoida upin for for rs.1200. On 28/04/20. I contacted the programmer but they said they didnt get any payment from my side.
                          So please help me out with this problem, please revert my money back as soon as possible
                          One97 Communications customer support has been notified about the posted complaint.
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                            S
                            Santram Singh Diwakar
                            Apr 28, 2020
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                            As i was doing the payment for the renewal of the internet plan through the service providers app by my debit card, as the payment got over i recieved a message from bank saying
                            You debit for rs.699 at ONE97 COMMUNICATION LIM with txn no[protected] on 28 /04/20. I contacted the internet service provider but they said they didnt get any payment from my side. The money which was supposed to go to the internet service provider, instead of going to isp it went to the one97communications.
                            So please help me out with this problem, please revert my money back as soon as possible
                            One97 Communications customer support has been notified about the posted complaint.
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                              S
                              SumeetPawarIn
                              Apr 26, 2020
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                              On 16th April 2020, I used my debit card to add 800 INR to my Facebook Ad Manager. The amount got deducted from my account. The amount seems to be received by One97 Communications.
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                                A
                                Aarti.Gupta12
                                Apr 25, 2020
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                                This is to inform that i had placed an online order on 20/04/20 from www.mi-home.in for the purchase of a redmi note 9 pro max. The payment of ₹16, 999.00 was debited in the name of one 97 communications and i received an e-mail with a po reference and that the phone will be delivered after 21/04/20.

                                From 21/04/20, the website is not working, customer care numbers are also not going through and e-mail has bounced back.

                                Can you please confirm the status of the delivery or alternately process the refund at the earliest.

                                Thanks

                                Aarti
                                One97 Communications customer support has been notified about the posted complaint.
                                Apr 28, 2020
                                Updated by Aarti.Gupta12
                                I didn't get any response. Please resolve it as soon as possible.
                                May 24, 2020
                                Updated by Aarti.Gupta12
                                Why did you mark as resolved? It is still not resolved.
                                I didn't get any response. Please resolve it as soon as possible.
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                                  S
                                  Sarbh Jot Singh
                                  Apr 25, 2020
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                                  I have made payment of rs 4224 to nestaway technologies pvt. Ltd.
                                  On 31st march of 2020 through one97 communication. But my transaction
                                  Is failed and my amount is deducted from my bank account icici.
                                  Still, i did not receive my money back from one97 communication in
                                  My bank account.

                                  Please have a look into this as almost a month is gone, still i did not get my money back

                                  Thanks,
                                  Sarabjot singh
                                  One97 Communications customer support has been notified about the posted complaint.
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                                    S
                                    Sivaram Natarajan
                                    from Shimla, Himachal Pradesh
                                    Apr 21, 2020
                                    Resolved
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                                    Resolved

                                    Address: 65 10TH CROSS M BLOCK, 2ND STAGE KUVEMPUNAGAR, NEAR BUS DEPOT BEHIND ALUHABAD BANK

                                    Sir, 17th april, 2020

                                    On 16th april 2020 while making payment for renewal of car insurance with royal sundaram insurance company,
                                    By mistake, i chose the gateway of payment resulting in the wrong payment to your firm for rs.6287-04 through my
                                    Citi bank credit card ending with...1641.

                                    I am not a paytm customer not i have an account with you. The transaction has taken by accident.

                                    You are requested to check at your end the credit and arrange to reverse the entry to my citi bank card account.

                                    If i need to follow any procedure for claiming the wrong payment please inform me.

                                    I have been trying to contact over phone or mail. The phone numbers are not reachable and all the mails sent has been returned
                                    Undelivered.

                                    Thanking you,

                                    Yours faithfully,

                                    S. Natarajan
                                    [protected]
                                    Mail id: [protected]@yahoo.com
                                    Apr 21, 2020
                                    Complaint marked as Resolved 
                                    I am unable to contact the company in any mode. namely: over Phone, Mai. All the mail sent to them as per information available on the website is returned undelivered The phone number either not reachable or not in existence..
                                    One97 Communications customer support has been notified about the posted complaint.
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                                      B
                                      Bmadesh831
                                      Apr 21, 2020
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                                      I got the message from Indian bank that rs 10000 is credited to one 97 communications ltd.
                                      And please refund my money soon
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                                        K
                                        Kewalla
                                        Apr 20, 2020
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                                        I have cancelled these ticket PNR-[protected] AND PNR-[protected] but I did not receive my payment. Please check and reply.
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