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One97 Communications Complaints & Reviews

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Updated: Jan 21, 2026
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One97 Communications reviews & complaints page 61

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P
Premsagar Vastkar
from Pune, Maharashtra
Dec 15, 2016
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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
Website: www.paytm.com

I have send my money to my bank acc through paytm but it is not receive in my acc. I have send complain email to paytm twice but still they not reply my mail yet. After passing 2 day i am still waiting. Paytm advertising that they provide 24x7 hours customer service but i am not getting any help from them. I am trying to cll on help line no but still i am not able to speek authorised person.

My txn id [protected]
One97 Communications customer support has been notified about the posted complaint.
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    utpal kumar basu
    from Balasore, Odisha
    Dec 13, 2016
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    Address: 734001

    Dear sir,

    On 9/12/2016, I was making an account in paytm wallet. & I added Rs 3000.00
    to my paytm account.(txn no:[protected], at 19:55 PM.

    But before that I found one transaction, in which ONE97 COMMUNICATION, has
    deducted Rs 3000.00 from my bank account. I don't know why?
    In this case the txn no :[protected], at 19:52 PM.

    Can you please explain why this Rs 3000.00 was forcefully deducted from my bank account,

    regards,
    utpal kumar basu
    siliguri, west bengal, 734001.
    One97 Communications customer support has been notified about the posted complaint.
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      P
      panks20155
      from Khagaria, Bihar
      Dec 11, 2016
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      Address: Kolkata, West Bengal, 700120

      On 09 Dec 16 I had added an amount of Rs200 to paytm wallet. The mentioned amount got debited from my savings account of SBI, however this amount is not showing in my paytm wallet balance...I m also forwarding the sms I got post debit of the said amount below:-

      Thank you for using your SBI Debit Card 459XX6944 for a purchase worth Rs200 on POS [protected] at ONE97 COMMUNICATION LT txn#[protected].

      Plz look into the issue and do the needful.

      Thanking you

      Yours sincerely

      Pankaj Tiwari
      One97 Communications customer support has been notified about the posted complaint.
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        A
        Ashok Suknale
        Dec 9, 2016
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        Address: Pune, Maharashtra

        Hello Sir,

        I need your advice & help to recover my hard earned money, on 09/12/2016 I got message from bank stating - Your A/C XXXXX1860debited for Rs 9, 000.00 on 09/12/2016 Towards POS withdrawal (Transaction to - .One97 Communications)

        Bank: CANARA Bank
        Dhanori Branch

        I contacted bank regarding same, they gave details that amount has been credited to "ONE97 Communication".

        Please refund the money to my account...else I may need to complain this to cyber crime department & in local police station.

        Please reach out to me on below details.. If you need more informations.

        My Details
        Name: Ashok Suknale
        Ph: [protected],
        Mail: [protected]@gmail.com

        Thank you
        Regards,
        Ashok Suknale
        One97 Communications customer support has been notified about the posted complaint.
        Dec 16, 2016
        Zaidsaifi's response
        Please...

        One97 Communication — Lost my money

        My name zaid [protected] SBI Debit Card 459XX5149 for a purchase worth Rs3000 on POS [protected] at ONE97 COMMUNICATION LT txn#[protected].
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          S
          sakshi gangamwar
          from Bengaluru, Karnataka
          Dec 7, 2016
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          Address: Nagpur, Maharashtra, 440010
          Website: One97 Communications (www.one97.com/)

          In my bank passbook, it is reflecting that a payment of Rs.3000 has been made from my account with State Bank of India. Out of which Rs.1000 was paid on 24/11/2016, Rs.1000 & Rs.500 was paid on 29/11/2016, Rs.500 was paid on 06/12/2016 to One97 Communication Ltd. This payment was not made by the authorized user i.e. me as I have never made any financial transaction with One97 Communication Ltd. This shows that unauthorized credit transaction has been made to you from my bank account.
          So I request you to look into the whole matter & solve this issue as soon as possible. Further I request you for the refund of Rs. 3000/- that has been wrongfully credited in your account.

          Regards,
          Sakshi Gangamwar ([protected])
          One97 Communications customer support has been notified about the posted complaint.
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            N
            Nita Gupta
            from Bengaluru, Karnataka
            Dec 4, 2016
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            Address: Bangalore, Karnataka, 560037
            Website: [email protected]

            What the hell team support i have complaint an hour back and it's showing that resolved but still not received my amount plz don't cheat the customer yaar really fade up of typing the complaints again and again all the paytm member be supportive not irritating plz credit my amount my mobile number is [protected] plz plz request u all i have no more patients and dond delete the complaints without solving it.
            One97 Communications customer support has been notified about the posted complaint.
            Dec 04, 2016
            Updated by Nita Gupta
            On dated 3/12/16 I have credited 3500/- amount to paytm wallet but the amount has been deducted twice from my account I tried to call the customer support number but all numbers are bullcrap not helpful at all so I am just requesting to credit my amount 3500/- I am waiting for your reply so pls credit the amount ASAP and from now never cheat your customers like this not good at all and my number is [protected].
            Dec 04, 2016
            Updated by Nita Gupta
            Yesterday i have credited 3500/- to my paytm wallet and i got an otp i tried with that otp after that it was showing that the amount didnt get credited to my wallet and i tried once again and that time amount got credited but it was debited twice from my account i got an msg so i want to say that please credit the amount of 3500/- which has been debited twice to my account ASAP. regards nita my number [protected].
            Dec 04, 2016
            Updated by Nita Gupta
            hey all still no reponse
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              R
              Rakeish Kumar
              from Thanesar, Haryana
              Nov 30, 2016
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              Address: Sirsa, Haryana, 125055
              Website: "Winners @One97.net"

              Dear Sir/Madam
              On 2nd of May I received a call from your office that I have won bajaj motor cycle in Idea season 8 contest. Thereafter, I completed all the formalities. Then I was asked to sent a demand draft of ₹12900/- and I sent a demand draft of ₹12900/- to your office in 10th of August. Thereafter, I again and again contacted your office through Email and on 14th October I received the following message:

              "We are raising the PO to the vendor we will confirm once it is done."

              Thereafter, no response from your office has been received. Kindly look into the matter.
              Thanks
              Rakesh
              One97 Communications customer support has been notified about the posted complaint.
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                M
                mumbaidude
                from Mumbai, Maharashtra
                Nov 28, 2016
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                Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                Website: paytm.com/paytmcash

                Paytm says money was transferred to my bank account on 234th from my wallet.However my bank denies any knowledge of the transfer.Transfer id provided by paytm not acceptable by my bank.Despite repeated ticket opened & escalation to grievance officer, no steps taken by Paytm to release my funds.Their helpline[protected] is a robot which tells us to mail at paytm/care though no response, no humans seem to be working for this company
                One97 Communications customer support has been notified about the posted complaint.
                I order one mobile from paytm for giving gift to my daughter on Diwali. But after Diwali I received a message that your order has been dispatched. But when I conform from my daughter she told me that I have not received any parcel. Then I complaint to paytm as well as delhivery courier partner of paytm. After complaint 3to 4 times delhivery courier sent me delivery proof but on that there was some fraud signature. Then I complained it to both but after 2 month there is no response. I am very worried.
                Kindly help.
                My order no. [protected]
                My complaint ticket no. 09142776
                I have Videocon D2H HD set top box. But from last one month it is not working. I have booked many complaints through mail/phone. But every time they says within 48 hrs. Problem will be solved but till now problem is not solved.
                Kindly do needful to solve my problem.
                My customer ID 34128132
                Reg. mob. No. [protected]
                Regards
                Deepak jain
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                  K
                  kushal shah9200
                  from Vasai-Virar, Maharashtra
                  Nov 23, 2016
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                  Address: Ahmedabad, Gujarat, 380007
                  Website: paytm.com

                  Dear,
                  I'm purchase lenovo laptop 310 on paytm via sbi credit card at 9th, Nov.16. But product is defective and deal of laptop threatening on call I'm replace laptop in onetime than after we are not replace it. Therefore I'm cancel my order on 14th Nov.16. So many time I'm sent mail for refund my money.
                  They are reply me we are working on your complaint. There are not give me proper answer and not give me proper day when they refund it.
                  please help me as soon as posible
                  my mobile no is [protected]

                  Thanking you.
                  KUSHAL SHAH
                  One97 Communications customer support has been notified about the posted complaint.
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                    R
                    Rakesh Jonnala
                    from Hyderabad, Telangana
                    Nov 21, 2016
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                    Address: Rangareddy, Andhra Pradesh, 500068
                    Website: www.paytm.com

                    I saw an offer on a website saying that if i pay through paytm i will get 100% cash back. then i paid through paytm but i didnt get cashback and when i reported it to them, they didnt even replied. i mailed them twice til now no response. this s not a right way to treat a customer. i didnt expect this from paytm. poor customer satisfaction. i think you gonna loose valued customers if you do like this
                    One97 Communications customer support has been notified about the posted complaint.
                    The product amount 6995 was deducted from my bank account on 30th November 2016, but the site from where i bought the product againt these money would not received money from you.
                    Here i send my copy of sms from bank.
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                      D
                      Dheerajk
                      from New Delhi, Delhi
                      Nov 19, 2016
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                      Address: Gautam Buddh Nagar, Uttar Pradesh, 122003
                      Website: mycellphonemart.com

                      Hi,

                      Kindly stop the payment from this unauthorized Merchant mentioned below. This is a fraud Merchant. Request you to revoke the transaction. Because of these fraud Merchant, people won't buy things online.

                      Merchant no-[protected]
                      Amount sent- Rs 4832

                      My registered number is [protected] in paytm

                      Kindly do the needful the same on priority

                      Regards,
                      Dheeraj /Rahul
                      [protected]
                      One97 Communications customer support has been notified about the posted complaint.
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                        A
                        anshuman 1974
                        from Ludhiana, Punjab
                        Nov 10, 2016
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                        Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                        Website: paytm.com

                        I visited Paytm office in Sector-6, to find rude behaviour staff starting at the entry point.

                        I went for Business development with Paytm and asked at reception to guide, wherein they did not entertain and said we dont know anything and used absured language.Upon requesting for contact number in order to fix prior appontment to avoid waiting, they say we dont know anyone in office and Number
                        One97 Communications customer support has been notified about the posted complaint.
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                          U
                          ummittal
                          from Rawatbhata, Rajasthan
                          Nov 1, 2016
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                          Address: Gautam Buddh Nagar, Uttar Pradesh
                          Website: Paytm.com

                          I ordered a intex power bank from paytm and which is not working properly. First they approved my return request as the policy of 15 day return i return it by the courior and gave 300 rupees to the courior. And now after 13 days they cancelled my return request and they denied to refund it. I mailed the company many times but they dont give positive response. Please solve this issue, i m so frustrated by that company.
                          One97 Communications customer support has been notified about the posted complaint.
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                            Umang Deva
                            from Bengaluru, Karnataka
                            Oct 9, 2016
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                            Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                            Website: paytm.com

                            There is one bug in their software but they did not accept it.when you book any flight then if you select any date and refresh the page and again select the same date then if your cursor touched above date you are selected then wrong date is selected. i called them multiple time they also accept issue is there .they have to check with their technical team, but there is no response.
                            One97 Communications customer support has been notified about the posted complaint.
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                              D
                              deep sen
                              Oct 2, 2016
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                              Address: Gautam Buddh Nagar, Uttar Pradesh, 600119
                              Website: paytm.com

                              Wallet upgrade request has been raised, the request is pending for the last two months. Every time issue is raised only auto-generated mails are received, the customer care IVRS has no option to speak to the customer care executive.
                              The ticket 05925599 is the original ticket number, all the related concerns have been pertaining to the wallet upgrade issue.
                              One97 Communications customer support has been notified about the posted complaint.
                              Oct 02, 2016
                              Updated by deep sen
                              nobody from paytm has contacted me as of now.
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                                tbindal09
                                from Nagar, Rajasthan
                                Sep 30, 2016
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                                Address: Dewas, Madhya Pradesh, 455001

                                Hi,

                                Some unknown person has used the card details of Beena Bindal (my mother) and purchased something from your portal. The transaction detail is as follows:

                                28 Sep 2016 One97Communications/260809

                                The amount deducated is Rs.9751

                                Please take appropriate action and cancel this order so, that I can get my amount back.

                                Thanks in advance.
                                One97 Communications customer support has been notified about the posted complaint.
                                Sep 30, 2016
                                Updated by tbindal09
                                Please help on this on priority. Thanks in advance.
                                Sep 30, 2016
                                Updated by tbindal09
                                Please cancel if any other order you found with the account number[protected]
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                                  T
                                  topper last
                                  from Delhi, Delhi
                                  Sep 26, 2016
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                                  Address: New Delhi, Delhi, 110019
                                  Website: one97.com/contest/SJ

                                  Hi everyone,

                                  I am really shocked and disappointed to know that i have been duped into playing a fraud game called "car hi car competition" conceptualized, organized and hosted by one97 communications ltd.in association with vodafone india. After
                                  The last date of the play i was eagerly waiting for the winner announcement... To find out i sent a mail to [protected]@one97.com only to be let down with their indifferent replies (To only few) and no replies to many mails sent. I played around for nearly rs.3000.. All in vain... Such a loss.. (Sigh!). Dear all who wish to participate beware that these competitions are nothing but scams to loot. So do not get enticed and fall prey.. Just ignore any messages from 50404,, 545450 etc all such series number..
                                  One97 Communications customer support has been notified about the posted complaint.
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                                    nagaraja cr
                                    from Bengaluru, Karnataka
                                    Sep 25, 2016
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                                    Address: 560050
                                    Website: ONE97 communication

                                    Dear sir,

                                    This is to bring to your notice that following fraud transactions was happened in my credit card. The following are the transcations in my sbi card ending with last four digits:xxxx xxxx xxxx 5248 and in my addon card number: xxxx xxxx xxxx 5255.

                                    Transcation numbers are below which is given by sbi credit card.

                                    A) 080282

                                    Please do not accept the above transactions and kindly reject. Do not present for payment.
                                    I have also lodged the police complaint and also blocked my credit cards.

                                    Sbi credit card division informed me to forward these details to your end for not to present for payment.

                                    Kindly do the needful and revert me with your positive reply.

                                    Regards
                                    Nagaraja cr
                                    One97 Communications customer support has been notified about the posted complaint.
                                    Sep 25, 2016
                                    Updated by nagaraja cr
                                    pls reply immediately
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                                      r vijayakumari
                                      from Chennai, Tamil Nadu
                                      Sep 24, 2016
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                                      Website: one97com.ltd-PNOIDA

                                      A sum of rs. 5000/- twice transacted from my sbi cr card
                                      total amount rs.10000- (2 transactions of rs.5000/- each).today afternoon.
                                      my cr card was used twice fruadulently and and when I received the message
                                      i came to know about it. please help me out to reverse the cash to me .
                                      please stop payment of the above transacation and pay back the amt to me
                                      One97 Communications customer support has been notified about the posted complaint.
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                                        Niraj Kothari
                                        from Mumbai, Maharashtra
                                        Sep 19, 2016
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                                        Address: Gautam Buddh Nagar, Uttar Pradesh
                                        Website: Paytm.com

                                        Hello sir

                                        I had bought "amosta eduone 7d2a tablet 4gb (Red)" from paytm with order number [protected] on august 8 2016 8:26 am by paying the quoted price rs.35. But the order was held cancelled the next day, saying it was declined by the seller.
                                        Although, money was refunded but my order was cancelled and i feel cheated for the same.
                                        So i request you to kindly look after the matter and do help me to get the justice.

                                        Thank you.
                                        Niraj kothari
                                        Paytm registered number - [protected]
                                        Paytm email id - [protected]@gmail.com
                                        One97 Communications customer support has been notified about the posted complaint.
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