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One97 Communications Complaints & Reviews

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Last updated Mar 19, 2024
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+91 22 2613 3197
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+91 44 2435 0197
121
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One97 Communications Head Office Address

B 121, Sector 5
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India
201301

One97 Communications reviews & complaints page 56

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M
mml
from Vijayawada, Andhra Pradesh
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using the credit card and debit the money to paytm how it possible

Address:Hyderabad, Andhra Pradesh

On[protected] at hyderabad using credit card and transfer the money to paytm transaction numbers (1) 74766517057708240680340, (2) 74766517057708240610123 amount rs. 5, 000 + 5, 000 = 10, 000. Kindly enquire and communicate the amount transferred to who's paytm and his phone no. Kindly do the needful. The credit care member quarreled with my son to pay the amount rs. 30, 000/-. Another transaction at south india shopping mall rs. 3, 890/-...
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L
Loyied Paulson
from Palwal, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ticket booking error but money was deducted from my account

I attempted booking tatkal ticket for amritha express 2 times on 21st october 2017. But it displayed an error both times and the operation failed, but money was deducted from my account, and I haven't received any refund yet(₹1340+₹670). It's been 15 days since then. Why is it not refunded yet, please see through my issue.

Contact :[protected]@gmail.com Ph:[protected]...
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N
nitishu54
from Indore, Madhya Pradesh
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money deducted unwanted without otp

Address:490001
Website:ONE97 COMMUNICATION & IRCTC

I am very much puzzled from paytm services this is not first time. Lots of time money deducted of various people. Today while booking taatkal railway ticket in the irctc website i was paying my money for ticket from rupay debit card of punjab national bank in the paytm option when i entered my card details in the given text box in the payment option page next page appreared & ask for one time password i was waiting for 3-4 minutes i did'nt...
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V
VENKATESVAUR RAU
from Bhopal, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

2 of 724 expand all print all in new window order no. 3944984641 ordered on 09 oct, 2017 11:28 pm total items 1 order total 1, 579

Address:Gautam Buddh Nagar, Uttar Pradesh, 462039
Website:PAYTM MALL

Order no. [protected] ordered on 09 oct, 2017 11:28 pm total items 1 order total 1, 579
Livelite plain green yoga mat 36x78x12 mm with strap and bag
Sold by deal-kart
Qty: 1/size: 12 mm
1579

Item was not despatched till 21st and i cancelled the order. Whereas cancellation process still pending hence refund not received, which is now delayed. Further paytm is treating a return pending, whereas the...
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P
ParasRungta
from Muzaffarpur, Bihar
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one97 communications - forgery on mobile purchase

Address:Jhunjhunu, Rajasthan, 333031
Website:paytm.com

I ordered a mobile vivo v5s [order id:- [protected]] from paytm on 27th sept, 2017. I received the product on 3rd oct, 2017 and when i had a look at the parcel the way it was delivered was not up to the mark, no invoice was provided, also it wasn't covered in any sealed shipping bag as well. Moreover when i opened the outer box-packing of parcel, i noticed that the seal on the mobile box was damaged which means that the phone and accessories...
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R
Rahul 2017
from Indore, Madhya Pradesh
Nov 10, 2021
This thread was updated on Nov 10, 2021
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refund money of payment gateway in irctc

Address:Gautam Buddh Nagar, Uttar Pradesh
Website:www.one97.com

I have booked a train ticket from ang to bsb on 17th oct 2017 in irctc rail connect app through payment gateway one 97 comm but transaction go failure twice (Ticket not booked) but money go debited from idbi bank account, but still not refunded.
Plz look into this matter immediately.
Message:-
A/c n1604 dr for inr 3920.73 cardtxn:rpay-pos/one9. A/c bal inr 19936.93 (Incl. O[censored]nclrd chqs) on 17oct 11:05hrs.
A/c...
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K
Kaustav Thakur
from Bali Chak, West Bengal
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paytm irctc failed transaction - money not refunded

Website:www.paytm.com

Today at around 7:00 PM I booked two tickets for my sister and mother using IRCTC Rail Connect App. I chose to pay the amount of Rs. 630 using PayTM because my debit card is saved in the PayTM app.

After I entered the Bank OTP, an amount of Rs. 642.38 got deducted from by account and transferred to PayTM Noida (screenshot attached). But finally, PayTM did not transfer the money to IRCTC and the ticket booking failed. (screenshot...
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S
shakticrp
from Bhavnagar, Gujarat
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damaged product received

Address:Ahmedabad, Gujarat, 382481

We had placed an order of 58" colour tv of panasonic make via paytm online shopping. And paid 54, 500.00 through our credit card on 3rd oct 2017.

My order number is [protected]

We received damage product from gati and the same we informed to you by helpline number to replace or refund our money. The complaint number given by call operator is 40043190 and assured us for the refund of money paid by us.
br...
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Y
yashagarwal052
from Vikasnagar, Uttarakhand
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rs. 50 get debited from my account

Sir/ ma'am, my account is deducted by rs. 50 and in my passbook it is showing as it is credited to one97 communications noida but i have not used this particular transaction.

I request you to refud my valuable amount.

Details of the transaction showed in passbook are:-

Transaction id - s50630950

Account number-[protected]

Dated[protected]...
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R
Rajeshbwn
from Charkhi Dadri, Haryana
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paytm did not provide refund

Address:Gautam Buddh Nagar, Uttar Pradesh
Website:paytm.com

Hello sir
I hv ordered for pigeon aluminium pressure cooker 5 lte on 12th may 2016 on paytm.com app.. My order no is my order id is [protected].. Bt on 17th may 2016 i received 6 pcs stainless steel drinking glass. Same i informed paytm abt wrong product received... They asked me for images of product received, invoices & packaging.. After validating they approved my return request. Bt when courier boy came to me to collect return...
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V
Vinayg 98
from Sirsilla, Telangana
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complaint about payment gateway in irctc

Address:Rangareddy, Andhra Pradesh, 500035

I have booked a train from hyd to vskp ticket on 23rd sep 2017 in irctc through paytm gateway and transaction got failure (Ticket not booked) but money got debited., but still not refunded.
Plz look into this matter immediately

I am below providing u my msg details
Thank you for using your sbi debit card 607xxxxxx for a purchase worth rs1438.44 on pos[protected] at one97 communication li txn#[protected].br...
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Address:Mumbai City, Maharashtra, 401107
Website:paytmmall.com

Order no: [protected]
Order date: 28th sep'2017
Product delivery date: 30th sep'2017
Case id: 39356002 ; 39370621; 39378462
Seller: justcart slp, bangalore

I have ordered a iphone 7 gold 128 gb from paytm mall. But received a defective piece. Not able to power it on.

Just showed it to apple sales engineer. He mentioned that touch id (Hardware issue) is there. Its not pressing at all....
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S
Sarika17
from Dasuya, Punjab
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fraud deductions

Address:Muzaffarnagar, Uttar Pradesh, 251201

The following amount has been deducted from my account without any intimation. When i updated my passbook i have seen the fraud deduction details. Please refund my money. The details are given below :
Name - sarika
Acc. No.-
Shivalik bank
Mob. No.-[protected]
Khatauli distt. Muzaffarnagar (U. P)
Deduction from my account on 2-09-17 of rs.100 (Id-789894sbi buddy)
Deduction from my account on...
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Today i was trying book trian ticket via paytm but ticket not booked my account amount 490 rs was debited one97 comunications so please refund the amount. I attached the debit sms details

Thank you for using your sbi debit card 606xx6930 for a purchase worth rs490.2 on pos[protected] at one97 communication li txn#[protected].

Best regards
Karthik m...
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A
ananth vanaja
from Amalapuram, Andhra Pradesh
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fraud transaction done by one97 communications noida

Address:East Godavari, Andhra Pradesh, 533005
Website:One97communicationsnoida

Sir,
Iam k. Anantham, recently when i loggged into my sbi account, i have found that 6000 was debited from my account (Interms of 3000, 3000). This was the second occasion of fraud transaction being occured by one97 communications noida by paytm. I didn't even have any paytm account, how this can be possible without my intension. Please take action on this and see tha the amount lost be repaid/credited in my account. My account...
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P
Puneet mandal
from Shimla, Himachal Pradesh
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money debited from my account

Address:176027

Respected sir i want a query about amount withdraw from my account. Sir rs 2800- two thousand eight hundred debited from my account on dated[protected] to ecom 670110. Sir i want to know what is ptm one97. Why money is debited from my account and for what purpose. Sir on dated 28august rs 1000,

Etc. Sir number of times money is debited from my account. So sir it is my humble request to you that please clear this query to me....
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R
Rajan Thiyagu
from Chennai, Tamil Nadu
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fraudulent transaction

Address:Tiruvallur, Tamil Nadu, 600057

I hereby received a call on 14/09/2017 by around 4pm and said that we are calling from sbi bank nungambakkam branch and her name — sakthi and said that we offering a new credit card with increase in credit limit with photo on card and 9 digit no will be provided so that when you lost a card can track the card by 9 digit number through your mobile and said will be issued without any card charges and told my card starting number and has given...
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R
Rahamathulla Shaik
from Muzaffarpur, Bihar
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about money transfer

Dear sir/madam i had transfer 21043 money throw my atm debit card to one97communication on august16 i received a message that ur money transduction was successful but that money has not come to that paytm. Sir it very important for me sir that i had paid it as my college fees. If i don't receive that money they will i not allowed me into the college so request you to please check about this information take it into care and please refend...
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I
Iqbal Singh Billa
from Lucknow, Uttar Pradesh
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13.aug ticket book refund 222.20

I have on line tickct book on paytm aap on line. My tickct not confirm and payment has been deducted my bank account. The payment of rs 222.20 is not refund. Trans. No.[protected]igsbcet8 on date 13 aug 2017. So please my payment transfer my sbi account imideatly. Does i all trans. On paytm app. Paytm cite is peac ful app. But one time chance my tickt not be confirm....
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V
vipin677
from Jammu, Jammu and Kashmir
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using my email-id on unknown phone number

Address:Gautam Buddh Nagar, Uttar Pradesh

06/09/2017
Paytm send me a mail that your email id is used for creating a new account for an unknown number. This number is not associated with me and i didn't create any account. Mistakenly i click on the verify email. It is a serious privacy concern.

Kindly remove my email id from that account.

Because i already registered my mail id for paytm wallet.

It is a case of the information breach....
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