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One97 Communications Complaints & Reviews

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Last updated Mar 19, 2024
Complaints 1240
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One97 Communications Phone Numbers

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+91 22 2613 3197
394
166
+91 12 0477 0770 HQ
167
92
+91 44 2435 0197
121
75

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+91 12 0477 0771

One97 Communications Website

One97 Communications Head Office Address

B 121, Sector 5
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India
201301

One97 Communications reviews & complaints page 60

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S
Singh Sonuu
from Noida, Uttar Pradesh
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Paytm wallet money

Address:New Delhi, Delhi, 110047
Website:Paytm

I was trying to add money into my paytm wallet and the amount was deducted from my bank account but not reflected into paytm wallet the amout is deducted on 25dec but it did not reflect in my paytm wallet my mobile number is _[protected]
I had paid the amount with debit card and it was deducted now i need cash but i can do anything please solve my problem within 24hrs thanks you...
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Y
yogeswer nath
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Complaint

Address:jitendra kumar patel
Website:One97 comniucation

सर मेरा डेबिड काड नंबर [protected] सेआपकी कंपनी ने ता.22/12/2016, 25/12/2016 को 16000 रूपये बिना मेरी इजाजत के काट लिया है मेरा मोबाइल नं़[protected] जो बैंक मे रजिसटर है उस पर कोईभी OTP या मैसेज नही आया ।br...
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A
Amar All Z Well
from Addanki, Andhra Pradesh
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No money refunded

Address:Visakhapatnam, Andhra Pradesh, 531026
Website:koovs.com

Hai this is amar.I paid 530rs for buying a product through paytm i.e, gateway of one97 communications.i didn't get any refunded amount.the details which has appeared after deduction of my money from my card :POS PRCH POS[protected] ONE 97 COMMUNICATIONS.please let me know what is going to happen to my money.I want your explanation to what has happened.I am too much worried about my money.
POS PRCH POS[protected] ONE 97 COMMUNICATIONS...
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U
Udaykumar Odugu
from Alampur, Telangana
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Failed transaction of 6000/- on 10/12/16

Address:West Godavari, Andhra Pradesh, NA
Website:Paytm

To Pay Rs. 6000.00 to ONE97 COMCTN-P, from your Card XX...4639, use OTP. BEWARE!ONLY fraudsters ask OTP on phone.OTP is 939580.Don't share with anyone.
I got above msg when iam processed this transaction on 10/12/16.but this transaction was failed but my money is deducted from my accont.I consult my source bank they are said that " retailer have send refund letter to bank".So again i consult paytm customer care on [protected]@paytm.com but...
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C
chauhan.260413
from Lucknow, Uttar Pradesh
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Return to bank transaction using paytm.com

Address:Lucknow, Uttar Pradesh, 226001
Website:paytm.com

I had opened my acount with paym dated: nov 24 2016 at 2:56 pm. I'had no issues with my transactions till order no: [protected] at 1:11 pm, dec 17 2016 when i transferredan amount of rs.4000/- into the paytm wallet & later clicked on return to bank option at paytm cash txn id [protected][protected]:13:12 pm then an auto new id showed transaction pending paytm cash txn id [protected]-12-17 01:29:11 pm since then that fund is still pending...
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P
Pandyarajan Subramanian
from Manjeri, Kerala
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About fraudulent transactions

Address:600047
Website:One 97 communication

Transaction date:15.12.2016
Journal :[protected]
Amt debited: 20000
POS[protected] ONE 97 COMMUNICATION NOIDA..
The information provided here already submitted in bank and cyber crime, till now I didn't get any feedback about this transaction from bank nor cyber crime..
My debit card:[protected] and my SBI account no :[protected].. Pls do the needful......
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S
shadab farooqi
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Balance deduction

Address:Surat, Gujarat, 394210
Website:one97 communication

Hello sir my name is shadab farooqui from surat, gujrat. My account no. [protected]. Sir why you cut 20, 000 rs from my account without any reason .Sir I inform you that please give my balance as soon as possible otherwise I will take some strict leagel action on you and your company...
Hope you under stand and give my money.
.
Please sir that is our hard earn money if you do not give my money back i will surely take...
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A
abhaypitale
from Pune, Maharashtra
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Paytm Wallet- Money neither credited to payee account nor refunded back

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.paytm.com

I had transferred amount of Rs. 1, 000 to a mobile number [protected] on 10th December 2016 from my Paytm wallet. However, the amount is neither credited to the said mobile number not returned back to my Paytm wallet till date.

I have been writing emails to the Paytm Care email id but no one is bothered to reply.

The transaction ID was [protected]....
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Address:New Delhi, Delhi, 110019
Website:Www.paytm.com

Two transactions of 950 each have been charged to my Paytm account [protected] in favour of Delhi metro cared.
It has been about 10 days, the recharge isn't reflected in the card.
I have submitted about 7 tickets to paytm. Made 3 complaints with customer care and sent 2 emails to Delhi metro with one 97 in cc.
No action has been taken.
Poor and pathetic services. Just simply shows how much Paytm can cheat the...
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J
Jabar Singh Saini
from Muzaffarnagar, Uttar Pradesh
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Complaining about transaction

I have make the account on Paytm on 8 December 2016 I have transferred Rs. 5000 from my Punjab national bank account to Paytm account than I transferred Rs. 10 to my different friends that was successful and they also sent me that amount that was also successful... than on 10 December 2016 I transferred that Rs. 5000 from Paytm account to my Pnb account ...paytm has sent me confirmation message that "We have refunded Rs 5000 to your PNB bank...
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J
Jatin madan
from Dehra Dun, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wallet amount deducted and transaction is still pending

Address:24807
Website:Paytm.com

I transferred 5000 from my wallet to bank on 16 dec bt transaction is still showing pending till now. Money was deducted from my wallet bt i haven't received it in my account. I have generated atleast 10 tickets from my app bt no response from paytmcare and also wrote mails and on fb still no response..
Let me know future course of action and refund my money asap.

Wallet transaction id : [protected]...
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P
Premsagar Vastkar
from Pune, Maharashtra
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Money send to bank account but not received

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.paytm.com

I have send my money to my bank acc through paytm but it is not receive in my acc. I have send complain email to paytm twice but still they not reply my mail yet. After passing 2 day i am still waiting. Paytm advertising that they provide 24x7 hours customer service but i am not getting any help from them. I am trying to cll on help line no but still i am not able to speek authorised person.

My txn id [protected]...
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utpal kumar basu
from Balasore, Odisha
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Unknown deduction from my bank account of Rs 3000/, by one97 communication

Address:734001

Dear sir,

On 9/12/2016, I was making an account in paytm wallet. & I added Rs 3000.00
to my paytm account.(txn no:[protected], at 19:55 PM.

But before that I found one transaction, in which ONE97 COMMUNICATION, has
deducted Rs 3000.00 from my bank account. I don't know why?
In this case the txn no :[protected], at 19:52 PM.

Can you please explain why this Rs 3000.00...
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P
panks20155
from Khagaria, Bihar
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Non credit of amount in paytm wallet

Address:Kolkata, West Bengal, 700120

On 09 Dec 16 I had added an amount of Rs200 to paytm wallet. The mentioned amount got debited from my savings account of SBI, however this amount is not showing in my paytm wallet balance...I m also forwarding the sms I got post debit of the said amount below:-

Thank you for using your SBI Debit Card 459XX6944 for a purchase worth Rs200 on POS [protected] at ONE97 COMMUNICATION LT txn#[protected].

Plz look...
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Address:Pune, Maharashtra

Hello Sir,

I need your advice & help to recover my hard earned money, on 09/12/2016 I got message from bank stating - Your A/C XXXXX1860debited for Rs 9, 000.00 on 09/12/2016 Towards POS withdrawal (Transaction to - .One97 Communications)

Bank: CANARA Bank
Dhanori Branch

I contacted bank regarding same, they gave details that amount has been credited to "ONE97 Communication".
br...
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S
sakshi gangamwar
from Bengaluru, Karnataka
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Unauthorized Payments

Address:Nagpur, Maharashtra, 440010
Website:One97 Communications (www.one97.com/)

In my bank passbook, it is reflecting that a payment of Rs.3000 has been made from my account with State Bank of India. Out of which Rs.1000 was paid on 24/11/2016, Rs.1000 & Rs.500 was paid on 29/11/2016, Rs.500 was paid on 06/12/2016 to One97 Communication Ltd. This payment was not made by the authorized user i.e. me as I have never made any financial transaction with One97 Communication Ltd. This shows that unauthorized credit transaction...
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N
Nita Gupta
from Bengaluru, Karnataka
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Amount deducted twice from my account

Address:Bangalore, Karnataka, 560037
Website:[email protected]

What the hell team support i have complaint an hour back and it's showing that resolved but still not received my amount plz don't cheat the customer yaar really fade up of typing the complaints again and again all the paytm member be supportive not irritating plz credit my amount my mobile number is [protected] plz plz request u all i have no more patients and dond delete the complaints without solving it....
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R
Rakeish Kumar
from Thanesar, Haryana
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Regarding prize

Address:Sirsa, Haryana, 125055
Website:"Winners @One97.net"

Dear Sir/Madam
On 2nd of May I received a call from your office that I have won bajaj motor cycle in Idea season 8 contest. Thereafter, I completed all the formalities. Then I was asked to sent a demand draft of ₹12900/- and I sent a demand draft of ₹12900/- to your office in 10th of August. Thereafter, I again and again contacted your office through Email and on 14th October I received the following message:

"We...
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M
mumbaidude
from Mumbai, Maharashtra
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Paytm Wallet

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:paytm.com/paytmcash

Paytm says money was transferred to my bank account on 234th from my wallet.However my bank denies any knowledge of the transfer.Transfer id provided by paytm not acceptable by my bank.Despite repeated ticket opened & escalation to grievance officer, no steps taken by Paytm to release my funds.Their helpline[protected] is a robot which tells us to mail at paytm/care though no response, no humans seem to be working for this company...
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K
kushal shah9200
from Vasai-Virar, Maharashtra
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Money not refunded

Address:Ahmedabad, Gujarat, 380007
Website:paytm.com

Dear,
I'm purchase lenovo laptop 310 on paytm via sbi credit card at 9th, Nov.16. But product is defective and deal of laptop threatening on call I'm replace laptop in onetime than after we are not replace it. Therefore I'm cancel my order on 14th Nov.16. So many time I'm sent mail for refund my money.
They are reply me we are working on your complaint. There are not give me proper answer and not give me proper day when they...
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