One97 Communications Complaints & Reviews

I had done a transaction on Paytm for booking movie tickets of ₹506 & ₹506 respectively but due to some issues both the transaction got failed & still the amount of ₹506 & ₹506 was debited from my account. I had created a complaint ticket on Paytm app but still I haven't received my refund . It's been over 12 days now. Please look into the matter asap & give back my refund.

Respected manager,
I am damodhar waghmare police sub inspector atambajogai city police station, beed, maharashtra.
We have complaint of mangal shrikrishna harale age 48
He havet saving account no. [protected] in state bank of baroda, ambajogai shivaji chauk road, ambajogai, maharashtra
Someone having mobile no.[protected] called him and ask about atm card 16 digit number 402985*017555 along with backside three digits.
Owner of mobile no. [protected] have done a fraud and mischief with him and cheated for 49, 983 rupees from different websites.
Culprit have done following transactions with one97 communications 1.06/01/2017 with pos [protected] rs20000
I hope that culprit have not spend this amount so i request you that stop next transactions and refund it to the complainant's account. And help us to find culprits by sending the details shared with you and use this amount for various recharge with mobile no., ip address and other details which help us to find culprits.
Waiting for your reply.
Thanking you.

I had added Rs 5000 in my Paytm wallet from Standard Charted bank card for my number [protected] on 1st Jan 2017. For the same amount I had asked for reversal of the amount in my bank( Standard Charted) on the same day but still it has not been done. Also I am complaining on their customer care number on which they are not responding.

Please do the needful.

Sir mne Paytm Se Shoes Kharede the mgr order Fliad diya rha h mgr mre band ac se se ballance cut chuka h or bank m rs one 97 communication Pr ballance katha h plz Help me Campus Knit-Tech Shoes, Quantity - 2 Paytm order id- [protected] Paytm transaction no.- [protected] Net Payment Transaction No.- 236062 Date-25/12/2016, Time- 18:45 Sir A/C Se Paise Deduct (Cut) Ho Gaye Fir Bi Order Failed Hai. Please Solve This Issue Plzz And Check Bank Transaction Attachment (ScreenShot) Sir Plz Plz mre rupay mujhe de plz

Courier Boy Used Abusive Language me at the time of return pick-up, even he was not reached at correct location to pick the Return-pick-up, he called me to reach at his place to return the packet, showed his temper to me in front of my family members & neighbors, so I would request to paytm to terminate this guys from his position so keep maintain his Brands & quality of customer service & feedback.

I was trying to add money into my paytm wallet and the amount was deducted from my bank account but not reflected into paytm wallet the amout is deducted on 25dec but it did not reflect in my paytm wallet my mobile number is _[protected]
I had paid the amount with debit card and it was deducted now i need cash but i can do anything please solve my problem within 24hrs thanks you

सर मेरा डेबिड काड नंबर [protected] सेआपकी कंपनी ने ता.22/12/2016, 25/12/2016 को 16000 रूपये बिना मेरी इजाजत के काट लिया है मेरा मोबाइल नं़[protected] जो बैंक मे रजिसटर है उस पर कोईभी OTP या मैसेज नही आया ।
आपसे मेरा हाथ जोड़ कर अनुरोध है कि मेरा पैसा वापस कर दें ।मै बहुत गरीब आदमी हँू बड़ी मेहनत से मैने अपनी बहन की शादी के लिए ये पैसे जुटाए थे 12 फरवरी को उसकी शादी है ।अगर आपने पैसे नही लौटाए तो उसकी शादी रूक सकती है और ऐसा हुआ तो मै जीते जी मर जाऊंगा सर । अब सब आपके हाथ मे है सर ।
मेरी न सही अपनी बहन की शादी समझ कर पैसे लौटा दो सर, आपको एक गरीब बहन और भाई की दुआ लगेगी सर।जब से हमे पैसे गायब होने की सूचना मिली है हम सब बहुत परेशान हैं, हम दोनों के सिवाय हमारा और कोई नही है सर।धऩयवाद

Hai this is amar.I paid 530rs for buying a product through paytm i.e, gateway of one97 communications.i didn't get any refunded amount.the details which has appeared after deduction of my money from my card :POS PRCH POS[protected] ONE 97 COMMUNICATIONS.please let me know what is going to happen to my money.I want your explanation to what has happened.I am too much worried about my money.
POS PRCH POS[protected] ONE 97 COMMUNICATIONS

To Pay Rs. 6000.00 to ONE97 COMCTN-P, from your Card XX...4639, use OTP. BEWARE!ONLY fraudsters ask OTP on phone.OTP is 939580.Don't share with anyone.
I got above msg when iam processed this transaction on 10/12/16.but this transaction was failed but my money is deducted from my accont.I consult my source bank they are said that " retailer have send refund letter to bank".So again i consult paytm customer care on [protected]@paytm.com but I not receive my money back so please sir/madam accept my request and refund my money with consulting paytm or my source bank

I had opened my acount with paym dated: nov 24 2016 at 2:56 pm. I'had no issues with my transactions till order no: [protected] at 1:11 pm, dec 17 2016 when i transferredan amount of rs.4000/- into the paytm wallet & later clicked on return to bank option at paytm cash txn id [protected][protected]:13:12 pm then an auto new id showed transaction pending paytm cash txn id [protected]-12-17 01:29:11 pm since then that fund is still pending with the company.

I've lodged complaints for this transaction daily but the response to mail is this reply from here end which hardly solve my issue:
[ hello,

Thank you for contacting us.

We apologise for the inconvenience caused

We would like to inform you that usually amount credits in user's bank account instantly after initiating a transfer from paytm wallet but sometimes delay happens because bank takes up to 2 working days to process the transaction. (Psus bank takes up to 3 working days)

In case if the amount doesn't credit and transaction fails, then amount automatically rolls back in source paytm wallet.

We hope this information is helpful in resolving your concern. If the issue doesn't resolve then please write back to us.

Regards
Paytm care team

Disclaimer: please do not share your paytm wallet password, credit/debit card pin, cvv and any other confidential information with anyone even if he/she claims to be from paytm. We advise our customers to completely ignore such communications.

Ref:_00d28dppr._50028yzue2:ref ]

Transaction details has been attached for reference.

Transaction date:15.12.2016
Journal :[protected]
Amt debited: 20000
POS[protected] ONE 97 COMMUNICATION NOIDA..
The information provided here already submitted in bank and cyber crime, till now I didn't get any feedback about this transaction from bank nor cyber crime..
My debit card:[protected] and my SBI account no :[protected].. Pls do the needful...

Hello sir my name is shadab farooqui from surat, gujrat. My account no. [protected]. Sir why you cut 20, 000 rs from my account without any reason .Sir I inform you that please give my balance as soon as possible otherwise I will take some strict leagel action on you and your company...
Hope you under stand and give my money.
.
Please sir that is our hard earn money if you do not give my money back i will surely take some valid action

Thanks

I had transferred amount of Rs. 1, 000 to a mobile number [protected] on 10th December 2016 from my Paytm wallet. However, the amount is neither credited to the said mobile number not returned back to my Paytm wallet till date.

I have been writing emails to the Paytm Care email id but no one is bothered to reply.

The transaction ID was [protected].

Two transactions of 950 each have been charged to my Paytm account [protected] in favour of Delhi metro cared.
It has been about 10 days, the recharge isn't reflected in the card.
I have submitted about 7 tickets to paytm. Made 3 complaints with customer care and sent 2 emails to Delhi metro with one 97 in cc.
No action has been taken.
Poor and pathetic services. Just simply shows how much Paytm can cheat the consumers

I have make the account on Paytm on 8 December 2016 I have transferred Rs. 5000 from my Punjab national bank account to Paytm account than I transferred Rs. 10 to my different friends that was successful and they also sent me that amount that was also successful... than on 10 December 2016 I transferred that Rs. 5000 from Paytm account to my Pnb account ...paytm has sent me confirmation message that "We have refunded Rs 5000 to your PNB bank for your Order ID [protected] on Paytm. Your bank could take upto 7 working days to credit the amount to your account. Please contact your bank for any queries..." but till today i.e 20 December 2016 no amount is being transferred to my pnb account plzz send me that amount as soon as possible to account and send me the confirmation message

I transferred 5000 from my wallet to bank on 16 dec bt transaction is still showing pending till now. Money was deducted from my wallet bt i haven't received it in my account. I have generated atleast 10 tickets from my app bt no response from paytmcare and also wrote mails and on fb still no response..
Let me know future course of action and refund my money asap.

Wallet transaction id : [protected]

I have send my money to my bank acc through paytm but it is not receive in my acc. I have send complain email to paytm twice but still they not reply my mail yet. After passing 2 day i am still waiting. Paytm advertising that they provide 24x7 hours customer service but i am not getting any help from them. I am trying to cll on help line no but still i am not able to speek authorised person.

My txn id [protected]

Dear sir,

On 9/12/2016, I was making an account in paytm wallet. & I added Rs 3000.00
to my paytm account.(txn no:[protected], at 19:55 PM.

But before that I found one transaction, in which ONE97 COMMUNICATION, has
deducted Rs 3000.00 from my bank account. I don't know why?
In this case the txn no :[protected], at 19:52 PM.

Can you please explain why this Rs 3000.00 was forcefully deducted from my bank account,

regards,
utpal kumar basu
siliguri, west bengal, 734001.

On 09 Dec 16 I had added an amount of Rs200 to paytm wallet. The mentioned amount got debited from my savings account of SBI, however this amount is not showing in my paytm wallet balance...I m also forwarding the sms I got post debit of the said amount below:-

Thank you for using your SBI Debit Card 459XX6944 for a purchase worth Rs200 on POS [protected] at ONE97 COMMUNICATION LT txn#[protected].

Plz look into the issue and do the needful.

Thanking you

Yours sincerely

Pankaj Tiwari

Hello Sir,

I need your advice & help to recover my hard earned money, on 09/12/2016 I got message from bank stating - Your A/C XXXXX1860debited for Rs 9, 000.00 on 09/12/2016 Towards POS withdrawal (Transaction to - .One97 Communications)

Bank: CANARA Bank
Dhanori Branch

I contacted bank regarding same, they gave details that amount has been credited to "ONE97 Communication".

Please refund the money to my account...else I may need to complain this to cyber crime department & in local police station.

Please reach out to me on below details.. If you need more informations.

My Details
Name: Ashok Suknale
Ph: [protected],
Mail: [protected]@gmail.com

Thank you
Regards,
Ashok Suknale