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Dear Ashwini, we regret the inconvenience caused. Please provide us your details via this link http://survey.webengage.com/ws/~1qq44ps along with the code JUN17CA0602 & our team shall look into your case and connect with you within 24 - 48 working hours - Andreya, Team OneAssist.
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Dear Ashwini, please be informed that we have forwarded your details to concerned team to scheduled technician visit at your residence. Request you to allow us 24-48 working hours - Andreya, Team OneAssist.
Dear Ashwini, as discussed, please be informed that we have gone through the call recording and it was observed that the agent has clearly inform you that the repairing of cooling and condenser coil is covered under the plan and as per your request we have also made you listen to the call so that the same can be verified by you. As you confirm that you misunderstood at the point of sale and has agreed that the replacement of coil is not covered - Andreya, Team OneAssist.
Dear Ashwini, please ignore the above message that was delivered to you, We will keep you posted on the latest updates as soon as possible - Andreya, Team OneAssist.
Dear Ashwini, please be informed that we have forwarded your details to concerned team to scheduled technician visit at your residence. Request you to allow us 24-48 working hours - Andreya, Team OneAssist.
Dear Ashwini, as per the update received from the team, the refund amount has been credited to your bank account - Andreya, Team OneAssist.
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+91 80 8033 3333 [Customer Service]
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