OneAssist Consumer Solutions Complaints & Reviews

My AC has the following issue after servicing:

1. NO COOLING AT ALL
2. LED indicator is damaged
3. Remote sensor works intermittently
4. The wallmount plate is away from the wall because of which AC is inclined

All these were shown to the service person however he advised me to use a two sided tape to fix it. He didn't even use measure the gas pressure after service.

I believe...

This company is fraud. Customer support is disgusting and the experience I have had so far is horrible. I have raised my concern at 8 March but my system is still under repairing and everytime I called to the customer care executive on the last deadline date. they came up with another delay update due to unavailability of spare part we need some more time. My system is still unrepaired from last 20 days and the deadline was explained up to...

I want to deactivate my hdfc bank one assist service

provide me valid customer care no....

OneAssist India Took payment of Rs 16074 on 14/02/2022 with reference number 7708688, and no policy issued or refund done till 3/21/2022. my TV is working, the person came in said TV has some lines in bottom of screen and it failed testing, and even though i had paid for 7 devices, he said all are failed, now i neither have the policy nor refund issued till 3/21/2022.

I have called company helpline [protected] - 3 times now,...

I want to cancel the one assist activation policy from my credit card i have not requested to avail this policy.Please cancel my policy i don't want to continue.My mobile number is, [protected].
credit card ending 3936.

Please do this as soon as possible.

Thanks
Murugadoss...

I was purchased a insurance policy from one assist. It cover all the accidental and liquid damage. Now I placed a claim regarding my 📱 phone .my phone is broken and drop into the water. Now they said the because of your negligence we can not pass the claim.
Thank you
Ashutosh singh (Advocate)
[protected]...

My One Assist Team Membership number is 6693201.

Please arrange cancellation of my one assist membership....

Hi,

I'm Using HDFC Credit card. Without any intimation you have deducted the amount of from my credit card

As last year also i requested you to cancel but you have said that the plan will be cancelled in one year but now it was again repeated and saying that auto renewed without my approval or even not intimated .

Kindly cancel this plan.this is unacceptable that you have been repeating the same.br...

Hi One Assist customer support team,

Since more than 6 years deducting amount from my hdfc bank credit card automatically which is not useful for me now. Due to financial issue from myside requesting not to call me & do not deduct any amount from same hdfc credit card.

Thanks,

Venu
Mobile: +91 [protected]
[protected]@gmail.com...

Hi, Oneassist is auto renewing my policy without my permission and the amount is getting debited from my account.
Kindly immediately deactivate my account and provide me with refund. This has been happening every year without my permission.

Name: Prafulla Phadke
Email : [protected]@gmail.com
Wallet Assist plan...

Hi I m gaurav i want to deactivate one assist service but their customer care executives harassing's me that they are questioning unnecessary. My service going to renewal tomorrow and they are forcedly debit my credit card.

I dont want their service from now . they are creating troubled for me.

My Relationship number is 10060555

do help if you can....

I have purchased oneassist insurance for my mobile phone samsung s20fe one of there employee forced me to purchase and activated on my phone ...now accidentally my phone is broken for which I have put a complaint and for claim now there are saying that insurance does not apply on demo phones then how it was activated on my mobile and now they are rejecting the claim..as you can see it's clearly mentioned on my bill that phone is a demo piece...

Sir
pls look seriously in this fraud company. There are already so many compliant against the company and they are still alive.
I was cheated. First, when i was buy the insurance the service provider was swift in getting everything done and take the money. They never sent me the terms and conditions during the purchase.
when my screen broke due because it fell of my hand they rejected the insurance claim saying its improper...

HDFC Bank Credit Card — Cancellation of one assist membership
Cancellation of One Assist Membership
I am a HDFC bank credit card holder . The bank have been auto debitting the amount even after requesting to cancel the account whenever there is a call. They say that next time it will not come, so ask me to pay that time but to my dismay it is happening for 3years. I am not interested about this service and don't want this...

Have received msg and email that I will be charged 1899 for one assist.i had done policy only for a year this is not helping in any way.kindly please stop auto renewal of policy and terminate from this year 2022....

The laptop had fell down and no damage had
appeared but after reopening the laptop had a
cract on the inside screen. This was informed
to the company but they declined the claim and
rejected it and I am not satisfied with the
answer....

I am a HDFC bank credit card holder . The bank has auto debited Rs. 1399/- from my credit card number ending with 5909. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1399/-

OneAssist Relationship Number : 2033282
Name :- SURESH GHEVAR RAM
Mobile No. :- [protected]
Credit Card Number Ending :- 5909...

I have an active plan with membership ID [protected]. As per plan my Vivo X60 Pro was insured and due to some mis-happening my phone got damaged. What i mentioned in my first claim was incomplete as i was not aware of the whole process. As i mentioned the incident in two lines. "While picking up my phone my phone slipped and got damaged" as here it is clearly seen i had not mentioned the place of incident, the time of incident, how it happened,...

I received sms from INDUSIND BANK today that rs-1899/- deducted from my bank account to one assist membership fee. INDUSIND customer rang information. I don't even know the company and this kind nsolicited charging of my INDUSIND bank and use of my bank account by the company is really a criminal act and the co.
And who the hell are you to care about me.. I want my money back. Dont dare again to do this.

Please deactivate...

Hello, i purchased a accidental plan for a mobile, and just after purchase i wanted to cancel it. but custome care executives want me to activate it forcefully and dont want to refund for the same .

reference number is given below . kindly process a refund as i wish to cancel the purchase....