Shopping. Indiatimes.com — refund for cancelled order not received after 10 months | |||||
Worst customer service i have seen in my life I lost almost~ Rs 10000 with Indiatimes shopping Last Diwali i have send sweet to several friend and relatives in india and they did not do all delivery and took money and later I cancelled 4 order for which they say refund is in process still 4 orders their refund is not done after 10 months and their costmoer service close they case without resolving.I would advise all indian never use this site for shopping otherwise you will be also victims like me . following 4 order refund is still pending after 10 months [protected] ,[protected], [protected] ,[protected] Was this information helpful? | |||||
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Indiatimes Shopping — non-refund of money -order cancellation
with reference to 31st March, times of india paper ad (Readers offer), I had called and booked the order over phone referring the Times ad, and concerned executive as confirmed whatever committed items (free items) in the paper shall be received along with ordered item. I have made the payment immediately thru credit card for Rs.2149/- on 31.03.2010.On 2nd april, 2010, i have received confirmation of order No.[protected] and order is being processed and confirmed the along with ordered item, i will be getting only tiffin box, but other items (trend watch free for every purchase) is not mentioned in confirmation order. I have immediatley called their customer care over phone and referred the confirmed order and readers offer, he has admitted that i should be getting trendy watch as per but, the payment released on 2nd april, the offer was valid only 31st march, but surprisingly, they have made breach of contract by telling that i don't get the items other than Tiffin box.
I have called customer care on 4.04.2010 and cancelled my ordered item and told them that breach of contract and not to take customer for granted. I have requested for request no. 203347 dt. 4.4.2010 and he assured that after 5 days i will be getting my money back and same has been confirmed.
Till date i have not received my money back I have made calls & begging my money back and still I have neither got the money nor getting any confirmation from Times ad.
Request kindly help in getting money with interest and Penalise the times shopping for doing wrong with consumers. I am the live example.
Thanking you.
Ediga Srihari
[protected]
Shopping.Indiatimes.Com — refund
i didnt receiv the refund money even aftr i did send my bank accoun statement,t against cancellation of my order numbered [protected] at shopping.indiatimes.co.in.Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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Indiatimes Shopping Website — Refund not got after order cancel
Dear SirI have given order for one mobile phone Order No[protected] on indiatimes shopping dated on 3 rd of March after so many days i have not got product then i have given my request for cancelation of my order but till the time merchant not refund my balance in my credit card of rupee 4273,daily i am calling at indiatimes helpline no-[protected] and forward so many emails but no reply till the time.Kindly check.Thanks.
Regards
Sandeep Kaur
Order No[protected]
Mobile-[protected]
City-Chandigarh