IndiaTimes.com Complaints & Reviews

I have purchased one mobile handset Samsung Galaxy Quotro and paid the value using my credit card on 16th June. they give me order no [protected] and sent me email also. they also told me that by 25th June it will be delivered. But till 24th June nothing happened and on 25th June i got a sms on my mobile and also a mail that my products is dispatch by Blue Dart and it will be delivered in 3 days. they also give me Blue dart AW no. but when I track 2 days after that, courier site does not give any information. on 30th June I got a call inquiring me whether my products is delivered or not. i told her that it is not delivered. She assured me within 2-3 days it will reached me and sorry for the delay.when it is not reached I again complain on 2nd July and they give me case ID no 954850 and within 3 hours I got a call. the person who call me again assured me that in next 24-48 hours I will be getting the mobile. again nothing happened. further i complain next days i.e. 3rd July and again today i.e. 5th July but nobody is taking pain to reply me and nothing is happening. I should be compensated for the delays and my matter should be resolved at an earliest.
thanking you.
sushil kumar bansal

hi friends,
I got stuck in this biggest CON operation just because of my greed and gullibility. they promise 15% off while in realty it is 3-4% off with COD offers of other site like flipkart etc . modus operandi is very clear - take upfront money in bulk as much as possible with these loot offer , clear inventory (dud material) and return excess money after 15 or 30 days( treat order cancelled without consent).
shopper -they can go to hell or wherever they want for its faceless, adress-less ONLINE SHOPPING.
My story -very similar as other - bought a Samsung tab 2 (Order No. [protected]) , upfront payment, delivery promised in 4 day . instead of delivery , order cancellation message citing ’OUT OF STOCK" position came with promise that some day in future within month they shall return my money. Reason which , I had found out was the escalation in price in last 2-3 days and they must have exhausted their old inventory to some preferred customer. do they have right to treat us like dirt and bully us?
may, someone , suggest how to deal with this cheating for I am frustrated as an individual and isolated customer who is destined to ( cust se mar).
may , GOD, help us.
rajneesh gupta

I given order for5 georgette sarees on phone of RS. 1999+299 delivery charges from india times .com, i registered complaint to them on dtd 7-3-2013, complaint no [protected], there person collect full set of sarees back, after so many follow up their executive told me that within 48 hrs refund amt draft send through courior but 3 month left i am not receiving refund draft of order value of them. i have full record of follow up with their executive with time &date. pl help me to get full order refund value which i have paid, ny name vijay pednekar-[protected], address - p & t colony,c-1/b, flat no-8&9,sahar,andheri (east),mumbai, 400099

Dear Sir,
I order the Product on 31 March 2013 (ORDER NUMBER [protected]). Earlier Merchant Claim that they shipped product by HCR Courier (AWB:GAD-87586) as per the Shipment details receive from Merchant, on 11 April 2013.

The Shipment Details of Indiatimes was Fake/Wrong as they delivered me product on 25 May 2013 from ICMS TRANSWAYS PVT LTD. Shipment was booked on 9Th May 2013 and after a lot of call and followup from me, after Indiatimes given me the correct shipment details on Phone, The product delivered to me on 25 May 2013.

The delivery Person did not allow me to check and open the product at time of delivery. After delivery, I found the Product is seriously damaged and is of Different Color (I order product in Red color, They shipped me Garden Silver Color) and also having other problems like FM antenna not working. I complaint to Merchant same day of Item delivery. After 2 days of Complaint, they call and email me in Afternoon time, to send images of damaged product that too on same day by end of day. After some followup, as i was not free to shoot images on that day, they email and call me and said me that they will close my complaint if i am unable to send them images on by next day (Company who is delaying shipments, replying to complaints in 2 days or more, expecting customers to shoot and send images in within 6 Hours). I sent them images by next day on May 28, 2013. They also send me confirmation email that they receive the images.

Now after 1-2 days, they ask me to contact Godreg Helpline and book complaint. I book complaint (Complaint/Call No. [protected]) on 20 May 2013. After 10-11 days their service person came for inspection only. Their service center peoples denied to replace product and they say they dont have facility and authorisation to replace product while Indiatimes peoples were saying that Godreg will replace product.

Now, its 24 June 2013 today, after wasting enough time, money and energy with these companies, I am not in recipt of an new and working product as per my satisfaction.. Its almost full summer over and my family is living without Refrigerator...

Please take some appropriate action against Merchant and Refund my money with Interest...


Thank You..

Harsh Pratap Singh

ORDER NUMBER [protected]
EMAIL - [protected]@yahoo.co.in
Mobile - [protected], [protected]

i have placed a order for a tablet on 24th April 2013 in Indiatimes shopping by seeing the advertisement in the times of India newspaper. still now i have not received the product. After continuous followup with them also they have not delivered the product. atlast on 27th of April i asked them to cancel the order then they said that it will take 5-10 days to get refund of my amount. but till date i have received any refund. while contacting them they r just giving excuses to me but no solution is been provided to me. so i expect the solution regarding this very soon from your side.

Order No:- [protected].
Name:- Jami Asish.
MOB:- [protected] / [protected].

SUGGESTION:

Don't shop from SHOPPING.INDIATIMES.COM


MAY BE DUPLICATE PRODUCT
SO NEITHER PROPER BILL
NOR ANY COMPLAIN SOLUTION

ONLY FAKE ASSURANCE NO ACTION AND RESULTS

REAL STORY BELOW

purchased mobile from shopping.Indiatimes.com
Complain accepted to be launched on 22/05/2013.
assurance of[protected]hrs solution

NEITHER BILL NOR ANY PROPER REPLY

Talked with paid custumer care on 22/05/2013 everyday till 08/06/2013
upto Seniur Mr Hitesh Floor Manager and Mr Aswin asst manager

COMPLAIN NO = 877872.

No way they are interested to solve the issue.
ravi.[protected]@yahoo.in

I have been geeting SMS on Mob No +91-[protected] every week "Dear follo subscriber , your subscription would be renewed Rs5/7 days . To unsub, click http://wap.indiatimes.com/folloprx/follobsnldea.aspx" But I have tried my level best but could not unsub the services . Kindly help me to get rid of this unnecessry harassement.

I have an order cancelled over 3 weeks ago and Indiatimes Shopping have not refunded the money to my bank. Order number [protected]. I have called number of times to the customer “service” number [protected] and talked to Manish and Ritesh. They assured me that they would highlight this to their finance team and get back to me with the updates. Till now they haven’t called me or emailed. I am very upset about the Indiatimes Shopping experience and deeply disappointed. The amount I need to get is Rs 5233.

My BSNL mobile no. is [protected], my email id. is gagamdhillon.[protected]@gmail.com
kindly unsubscribe for the unauthorized deductions and SMS services provided, from
http://wap.indiatimes.com/folloprx/follobsnldea.aspx

The unsubscribe option has been sent to my mobile, asking me to click the above
mentioned link, which I couldn't made from my mobile.

Kindly send the unsubscribe option to my above mentioned email id. to click the
same to unsubscribe.

Once again I am requesting you to do the needful, to unsubscribe, and stop deducting
the charges for the service, which I have not opted.

Kindly do the needful.

The product rate charged by the site is over and above the MRP. The price of the product is 1499 instead of Rs. 1598 as charged by the shopping site. Selling above MRP is not desired by a renowned site like indiatimes. The discrepancy was brought to the notice of the site on 11th May immediately on receipt of the product. However, since then there has been no response from the website. It is disheartening they are reluctant to solve a fundamental mistake done in billing of the product only indicating that the error was not a mistake but was intentional. Now they are not responding to my mails.

Hi Team,
I recently ordered a Samsung galaxy S3 in Indiatimes Shopping site online on 16th May 2013,
I received the package on 25th May 2013. when I opened the package from bluedart, the Samsung seal which says "donot accept is seal is broken" was is a tampered state, but there were other stickers which on the other side were new - "seems like stuck over the old seals".

I raised a case with them immediately after calling and speaking to many of their customer care reps.

order id # [protected], case id #884221 which was created against this issue on 25th May 2013.

but till now there is no response and every time we call them or chat with them online there is no appropriate response.
they just inform us that we need to wait or simply mention that some one will get back to us.

This is really not a professional ethic that is show cased by Indiatimes Shopping.
I kindly request concerned authorities to taken necessary action.

please do help me getting this resolved

Regards
Senthil K

on 13/4/2013 i put an order with indiatimes.com for purchase of 3 book for rs.304/-

they sent me 2 books and said the 3rd book ( rs.91/-)not available.

they credited rs. 1.20 in my credit card a/c,but remaining rs 90/- they still had not sent despite my several request.

I have ordered a Sony Digital Camera {model No. Sony Cybershot DSC-W690 Point & Shoot Camera (Black)} Vide Order No:[protected] and paid Rs. 8721/- through SBI net banking to the portal of shopping.indiatimes.com on 30/04/2013. Till date I have neither received the Product nor the get back my Money in my A/c. I had lodged the complaint Vide case no. 852824 on 10/05/13 and they had given the resolution date 23/05/13 but nothing had happened till date. They are only saying that we are looking into the matter and give us some time but nothing had happened. Please Look into the matter.

I made a purchase from indiatimes shopping in 16 may if a nexus 7 tablet as it categorically stated IN STOCK and DELIVERY within 7 days.now it has been almost a week but there seems to be no signs of shipping if product .on complaining on customer care they kept in giving false assurances and with reluctance filed a complaint .now in that complaint they mention date if resolution as 6 June.i smell a fraud here by which indiatimes are giving discount and making use of our money by deejaying the shipping causing anxiety and stress to its customer . Kindly look in to it .my order no is [protected]

I have ordered "Micromax Funbook Calling Tablet - P362 (Grey)" on 14th April 2013 Online from indiatimes shopping. My order number is #[protected]. I have register a complain number 817318 on 23rd April 2013 regarding the damage item received. Indatimes suggest me to create a DOA from Micromax so that the product can be returned and i have created the same and sent the copy of DOA on 28th April. Then they have created a new case ID: 828393 for the reverse pickup. Till date they have not arranged the reverse pickup. I am calling them on daily base and getting the same reply that "we have forwarded your complain". I am requesting you to please do the needful.

I want my full refund. They can collect the product any time. But i want my money back.

Thanks
Gautam Murarka
+91-[protected]

Hi.. I made a order to purchas few books from Indiatimes shopping site last month.. While making payment, there was technical issue at their end.Due to which the amount was deducted from my bank account, submitted to indiatimes account but was mentioned in the order as Payment Decline.

I checked with my bank and they told me that amount was successfully processed and was deposited to Indiatimes. when i checked with indiatimes they said that amount was deposited to their bank account but the order was rejected so they would refund my amount.

It is been more than a month and i am asking them almost daily for my money but i didnt get even a single satisfactory answer.

Apart from Email, i also asked them about refund of my money over chat and phone calls but i havn;t received any surity.

This is totally unethical.

Following are my order details:
Order No:[protected]
Case Id. 825581
Amount: 616 (300 coupon and 316 Deposited thru net banking)

Please help me.

Following is email conversation:

Re: Fwd: Complaint No: 825581 / Order # [protected] / Payment issue
Inbox x

[protected]@indiatimes.co.in
May 3


to me


Dear Mr. Gupta,
Thank you for contacting Indiatimes Shopping E-mail Support.
My name is Gaurav Sharma and I will be assisting you today. We regret the inconvenience caused to you regarding this concern.
I understand that you want to get the refund under order # [protected] as your payment has been debited from your account but your order status is showing rejected. Please be assured that I will be assisting you regarding your concern.
I would like to inform you that our concern team is taking follow up regularly with the responsible department regarding your concern. As soon as we get revert from there our concern team will get back to you as soon as possible to update you on the progress we have made towards the resolution of your case.
I appreciate your cooperation and patience while we resolve this case.
For your future reference your case ID will be same: 825581.
NOTE: If you choose to reply via email, please do not change the subject line so that we can directly refer your case.
For your convenience, our support staff is available 8:00 AM to 8:00 PM, 7 days a week. Please call us at [protected]/[protected] for immediate support.
Thank you for choosing Indiatimes Shopping.
Regards,
Gaurav Sharma
Indiatimes Shopping.

On 5/3/2013 4:54 PM, Gagandeep Gupta wrote:
Hi Gunjan,

I still have not received any solution to my problem.. amount was deducted from my account but i haven't received it back.

Please check the attachment of the transaction statement as per my bank.. As per them account is deducted and added to your account.

I want my payment back. just give me a concrete time when i would be expecting my money.. that case manager which you mentioned in below, i haven't received even a single call from him..

It is very irritating when nobody reply. I want my money back now



On Thu, May 2, 2013 at 3:11 PM, <[protected]@indiatimes.co.in> wrote:
Dear Gagandeep,

Thank you for replying to us at Indiatimes Shopping E-mail Support with reference to complaint ID – 825581.

I realize the inconvenience that you have faced with this transaction, If I had been in your place, I would have felt the same.
As I can see the details of this complaint, the case manager assigned to this complaint is diligently working with the respective departments to get this issue resolved for you at the earliest.
I would request your patience and cooperation, while we conclude a resolution to this complaint and resolve it to the best of your satisfaction.
Thank you for being a valued customer!
Regards,

Gunjan
Indiatimes Shopping.


On 5/1/2013 3:29 PM, Gagandeep Gupta wrote:
Hi.. It is been so many days and i havent received even a single Reply.. Could you pls look into it and refund my money.
[protected] Forwarded message[protected]
From: gagan gupta<gagandeep.[protected]@gmail.com>
Date: Wed, May 1, 2013 at 3:22 PM
Subject: Re: Complaint No: 825581 (Payment Deducted but showing as not received)
To: indiatimes backend <[protected]@indiatimes.com>

May i expect any revert.. Its been so many days and i haven't received any answer.

Is this your site is all about to do.. Cheating and then not reverting..



On Tue, Apr 30, 2013 at 2:10 PM, gagan gupta <gagandeep.[protected]@gmail.com> wrote:
Hi.. May i Expect any revert?



On Mon, Apr 29, 2013 at 12:09 PM, gagan gupta <gagandeep.[protected]@gmail.com> wrote:
i have already made the payment.. payment is deducted from my account and also sent the snapshot.. but now my indiatimes account is showing it as payment declined.. why is it so?


On Mon, Apr 29, 2013 at 12:06 PM, gagan gupta <gagandeep.[protected]@gmail.com> wrote:
Dear Team,

Please revert on my complaint..

Regards,
Gagandeep Gupta
+91-[protected]

On Fri, Apr 26, 2013 at 7:22 PM, indiatimes backend <[protected]@indiatimes.com> wrote:







gagan gupta <gagandeep.[protected]@gmail.com>
May 7 (13 days ago)


to indiatimes, prashant


Hi..

It is been so many days.. and still no resolution to my problem.. should i forget my money or talk to consumer complaints regarding all these mails and conversations with your customer care which told me that my problem would be resolved till 3rd May.. and today is 7th may already.. Very pathetic of you guys.

Do i have even a decency to get some revert,


indiatimes backend
May 7 (13 days ago)


to me



[protected]@indiatimes.co.in
May 7 (13 days ago)


to me


Dear Gagandeep,
Thank you for contacting Indiatimes Shopping E-mail Support.
My name is Ajay Jain and I will be assisting you today. Thank for showing your interest in Indiatimes Shopping.
We understand that your issue is not resolved under the order number [protected]. I will surely assist you regarding this.
I know how inconvenient this issue can be and I will be helping you to resolve your concern and I sincerely apologize for the inconvenience caused to you.
We would like to inform you that your case manager is working on your case with the respective department to get payment confirmation, I would request you to please allow us some time to resolve your issue. I would request your patience and cooperation while we conclude a resolution to this complaint.
For future reference your case Id is: 825581.
NOTE: If you choose to reply via email, please do not change the subject line so that we can directly refer your case.
For your convenience, our support staff is available 8:00 AM to 8:00 PM, 7 days a week. Please call us at [protected] for immediate support.
For more exciting offers on other product you can visit us at http://www.shopping.indiatimes.com
Thank you for choosing Indiatimes Shopping.
Regards,
Ajay Jain
Indiatimes Shopping


gagan gupta <gagandeep.[protected]@gmail.com>
May 7 (13 days ago)


to prashant


how many days does it take to get a confirmation from one department to another department.. i am getting this same reply from last 10 days.. give me you payment department's no.. i would like to talk to those loosers then. I know and understand that 316 rs is not a very big amount.. i dnt care about those either.. Its all about ethics, morals and customer support..

Whenever a customers is in any problem you guys just dont understand their problem and keep on giving the same reply.. It is not my reply only.. it is the feed back of so many people who did a mistake, as i do.. Buying from your site..

Now. i want my money back as early as possible or i am going to consumer court. I am fed up from your or no response.

regards,


gagan gupta <gagandeep.[protected]@gmail.com>
May 11 (9 days ago)


to prashant


Hi Gunjan,

Its been so long and i haven't got my money.. Should i expect it or not?

Regards,
Gagan


[protected]@indiatimes.co.in
May 11 (9 days ago)


to me


Dear Gagandeep,

Thank you for contacting Indiatimes Shopping E-mail Support.
My name is Devendra Sharma and I will be assisting you today. I recognize the importance of this issue and I will be assisting you with your concern.

We understand that you want to know about payment issue complaint status regarding case ID 825581.

We apologize for the inconvenience caused to you and I would like to inform you that our concern team is investigating on your concern and they had tried to contact you on 09/05/13 on your number [protected] but you have not received the call so, your case manager was unable to provide information to you regarding your case so, please provide an alternate contact number and allow some time to us our concern team will get back to you as soon as possible with proper resolution.

For future reference your case ID is 825581.

Note: If you choose to reply via E-mail, please do not change the subject line so that we can directly refer your case.

For your convenience, our support staff is available 8:00AM to 8:00PM, 7 days a week. Please call us at [protected]/ [protected] for immediate support.


Thank you for choosing Indiatimes Shopping.

Regards,
Devendra Sharma
Indiatimes Shopping


gagan gupta <gagandeep.[protected]@gmail.com>
May 11 (9 days ago)


to prashant


I was out that day.. Tell him to call me now


[protected]@indiatimes.co.in
May 11 (9 days ago)


to me


Dear Gagandeep,
Thank you for contacting Indiatimes Shopping E-mail Support.
My name is Suyash Sharma and I will be assisting you today.
As I understand that you want a call back to discuss the concern you are facing with order number: [protected]. We sincerely apologize for the inconvenience faced by you in this transaction. Please be assured that I will be assisting you to resolve this matter.
Keeping in consideration the critical nature of your concern, I have raised a request for call back to our backend support team on your behalf. Our case manager has been assigned to your complaint and will do follow up with the concerned departments to resolve this for you.
For your reference, Complaint ID for this transaction is: 825581.
NOTE: If you choose to reply via email, please do not change the subject line so that we can directly refer your case.
For your convenience, our support staff is available 8:00 AM to 8 PM, 7 days a week. Please call us at [protected]/[protected] for immediate support.
Thank you for choosing Indiatimes Shopping.
Regards,
Suyash Sharma
Indiatimes Shopping.


gagan gupta <gagandeep.[protected]@gmail.com>
May 16 (4 days ago)


to prashant


Hi.. Any Update on my resolutions.. it is almost a month.. How much time it would take.


[protected]@indiatimes.co.in
May 16 (4 days ago)


to me


Dear Gagandeep,
Thank you for replying to us at Indiatimes Shopping E-mail Support with reference to complaint ID: 825581.
My name is Ayushi Saxena and I will be assisting you today.
I realize the inconvenience that you have faced with this transaction, If I had been at your place, I would have felt the same.
I understand that you want to know about the status of your complaint and I know how important for you to get your issue resolved as soon as possible.
We sincerely apologize for the inconvenience caused to you and also would like to inform you that we are continuously taking follow up with respective departments, we have also mail marked to your case manager and are regularly doing follow up via Email and phone calls , moreover in that time period we are giving you updates regarding your case status also.
We request you to please wait for resolution we are working our level best to resolve your concern.
For your convenience, our support staff is available 8:00 AM to 8:00 PM, 7 days a week. Please call us at [protected]/[protected] for immediate support.
Thank you for being a valued customer!
Regards,
Ayushi Saxena
Indiatimes Shopping.


gagan gupta <gagandeep.[protected]@gmail.com>
May 16 (4 days ago)


to prashant


This is the same reply which i get every time i ask for my money.. Look into the trail mail.. same reply..

Can u guys atleast give me a timeline.


gagan gupta <gagandeep.[protected]@gmail.com>
12:25 PM (18 minutes ago)


to prashant


Hi Gunjan,

Can u guys atleast give me a timeline. It is been more than a month.. Al i asked about a small resolution.

Can i expect my money back or not? It is so irritating.


Mail Delivery Subsystem <[protected]@googlemail.com>
12:25 PM (17 minutes ago)


to me


Delivery to the following recipient failed permanently:

[protected]@indiatimes.co.in

Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the server for the recipient domain indiatimes.co.in bysmtp1.indiatimes.co.in. [223.165.24.39].

The error that the other server returned was:
550 5.1.1 <[protected]@indiatimes.co.in>: Recipient address rejected: User unknown in relay recipient table

----- Original message -----

DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed;
d=gmail.com; s=20120113;
h=mime-version:x-received:in-reply-to:references:date:message-id
:subject:from:to:content-type;
bh=mye5D5YZp77VgWk1FotUUc32fCvR0r1lbLN9JcVryOs=;
b=SkMX70KkOjS4gRjLJL87dhC1yZp0l3BCdlAE+4n2/iiXYJU7aSdP5xbrDQoAvJjYGQ
smnafrZZMN9CDMw2Fz4QU/VfXHOvDRHPug5rOSFZkKoX3J/mQxLH47CFJEcYeqZ/usAK
Km7vxxHFLh4uoBK+CQBuxhNZi6wcb6TOmRI2RzP8MvvCfsrqpoDTQi59Da6xT2SSrChB
7+C5xCaP7vkTneOJCHTgK2/ARwa5LjozfS6CUVloSPgh+XCOirVrkldpZI6k2ODpIeRz
TCZNzbz86l63/2I7rF6JA4JwFy1G8N2GbVmBe/QzQ/ySd10V4gtNVXJqVi74m1FMD5eT
9f+Q==
MIME-Version: 1.0
X-Received: by 10.42.54.129 with SMTP id r1mr31081872icg.23.[protected];
Sun, 19 May 2013 23:55:36 -0700 (PDT)
Received: by 10.64.12.110 with HTTP; Sun, 19 May 2013 23:55:36 -0700 (PDT)
In-Reply-To: <CAK-d07oWo78G6SV0T3d9tJnOKQnUzgR=[protected]@mail.gmail.com>
References: <CAK-d07qjeEgRVrY9KS0x9kcK7Z6qZ=cNfBNy0=[protected]@mail.gmail.com>
<[protected]@teleperformanceusa.com>
<CAK-d07oWo78G6SV0T3d9tJnOKQnUzgR=[protected]@mail.gmail.com>
Date: Mon, 20 May 2013 12:25:36 +0530
Message-ID: <CAK-d07rdk3=V+wj304g-KiF2ynH4apS5G7pTU0xt=[protected]@mail.gmail.com>
Subject: Re: Fwd: Complaint No: 825581 / Order # [protected] / Payment issue
From: gagan gupta <gagandeep.[protected]@gmail.com>
To: prashant singh <[protected]@indiatimes.co.in>
Content-Type: multipart/alternative; boundary=90e6ba614b7ae539fb04dd20d186


gagan gupta <gagandeep.[protected]@gmail.com>
12:27 PM (16 minutes ago)


to prashant, indiatimes




indiatimes backend
12:27 PM (15 minutes ago)


to me



gagan gupta <gagandeep.[protected]@gmail.com>
12:42 PM (0 minutes ago)


to me


[protected] Forwarded message[protected]
From: indiatimes backend <[protected]@indiatimes.com>
Date: Mon, May 20, 2013 at 12:27 PM
Subject: Re: Re: Delivery Status Notification (Failure)
To: gagandeep.[protected]@gmail.com

I ordered a Tablet computer from Indiatimes shopping on 30th April 2013 vide Order No. [protected]. Full payment was made thru internet banking. The product is never shipped. They keep saying that the item will be shipped soon. They proceeded to give me an Air Waybill No. from Bluedart. I contacted Bluedart and they said that Bill No. never existed !. I requested for cancellation and full refund. Indiatimes informed me that once placed the order cannot be canclled. Today is 19th May 2013. I am still awaiting my order !!!

This is to inform that, I Raman Bansal has purchased a Lloyd FLS19A5C 1.5 Ton Split AC (1) from shopping.indiatimes.com on 30th April 2013 and my product has been dispatched from their end and it was showing that I will receive the order on or by 16th May, 2013.

The product neither is been delivered to me nor there is any assurity that I will get the assured product even after getting 2 follow up calls from the customer care representatives of Indiatimes shopping.

And that's not enough I even got the call from the dealer itself on 16th May, 2013 who is actually going to deliver the product to me. He told me that the product you have ordered is not in the stock and I will get another model which is inferior in terms of specs of the actual Air Conditioner that I have had ordered. So, First of all even after non-delivery of the product even after passing the assured date and then having no assurance whether I will get the actual ordered product or not, I feel cheated.

This was not expected from the website which flaunts that its a part of Times of India Group.

Order No. is - [protected]

I order a few books in June, 2012 (Can''t recall the exact date as the online data of the order has been erased by the company) with order number: [protected]. The order was cancelled due to non availability of the books but the money was not refunded. In spite of many reminders and correspondence, my money has not been refunded by the company.

With reference to a ad in Times of India dated 24-april-2013 I had Ordered a Zync Z930 tablet cum mini laptop
It had no SIM slot so I specially enquired If it supports my 3G USB Internet dongle or not. After a few seconds the customer care executive told me that it supports ANY 3G USB dongle as it has USB 2.0. They also told me that its 3600 mAH battery gives a backup of around 2 hrs.
When i received the product and I checked it, I found that it did not supported my modem. Zync executives told me that I was misinformed and the product supports only Huawei data cards.
Plus the product has never given a battery backup of more than 35 minutes no matter how it is used.
The INDIATIMES SHOPPING HAS GIVEN ME FALSE INFORMATION TO SELL ME THEIR PRODUCT.


Shreed Khusharia
Mob- [protected]