Timtara.com / Pro Name Micromax A78 Mobile — Not getting product or refund from this shopping site

Times Of India — not receiving the product and they are refunding to me

i have purchase a spy pen camera + 16 gb + mp3 player + all in memeory data card from times of india news paper in march.2010. then they has send to me deffected piece. i returend it. same piece they has send to me again and again i complaint it lot of time to times of india office why ur sending the defected piece to me everytime. then they has told me ok we will cancelled the product refund my amount to me in july2010.from july to oct i has made near about 10 complaints that i not received the amount of Rs.1850/- today they are telling we will not cancelled ur product and we will send u a same because it lot of time is gone. i want to complaint about that if they are not sending me a good product or not refunding to me its not my fault i am purchasing the product without seeing. so its ur duty to send me a good product in good condition.if its not possible then why they guys are showing this product in newspaper. so pls i request u pls help me so i get my money back.and i[censored] can take some action this kind of persons who are cheating with us.

Visit Customercaare.in to file your complain.

I am SUKAMAL SEN from west bengal district -D/Dinajpur, Balurghat 733101.
I order a Micromax A78 Mobile for online website timtara.com on 26/02/13, price Rs-6, 140.But till now I don't get my mobile I also trying to communicate to timtara customer care via email & calling but they didn't answer me, I aslo email them to given back my refund back but not responce .

So that's why I came to you for helping me, I want my refund back as soon as possible please help me and tell me how can I overcome from my problem..?

Sir,

I submit a complain on 4th April 2013 but I still can't from you any suggestion, please help me and told me how can I get out of my problem?

In the below line once one I describe my problem...

I order a Micromax A78 Phone from online shopping site TIMIARA. COM on 26/02/13 but till now i didn't got my product or my money back! I did contacts lost of time to TIMTARA customer care help line, throw email but no one can answer me till now. I also mail them please refund me but they didn't reply me.can you help me to get my refund?

This is my order details...
Order Status: Awaiting Shipment
Order Date:[protected] @ 3:24 PM
Order Recipient: SUKAMAL SEN
Order Total: Rs. 6, 140 INR

Billing Details
SUKAMAL SEN
S/O- SHYAMAL KR SEN, MANGALPUR, NEAR -SUBASH CORNER CLUB, BALURGHAT, PO -BALURGHAT (BELTALA PARK ), DIST -DAKSHIN DINAJPUR.
BALURGHAT, DAKSHIN DINAJPUR, WEST BENGAL 733101
India


Thank you for your remarks
Order #10400924 Contained the Following