[Resolved] Tradus — Not returning of Damaged Product ,Regarding | |||
Sir /Madam I Placed a online order with TRADUS.COM online shoping on 19/081/3 the order no.[protected]a casio watch) but I received a damaged product(Dent at dial of watch at 9 o'clock position ). the return process was started but form tradus, no body came and take reverse back the product. i want to return the damaged product and refund my money .I am facing too many difficulty in returning the damaged the product.Kindly take this issue seriously and help me oblige. Thanking you Dr. S. Lal Moti Nagar New Delhi [protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Tradus customer support has been notified about the posted complaint. | |||
 4 Comments | |||
Comments
Tradus.com ka customer support bahera aur gunga he ( Deaf and dumb) Khali naam ka he.
faulty product not replacing
I purchased watch from tradeus.com. but it is not working well. So I raised this Issue to them but got response that I had to raise issue within 48 hours but I informed them in 3rd day only. This policy is not at all good.Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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+91 12 4677 7005
Pearl Building, Plot # 51, Sector - 32, Institutional Area, Gurgaon, Haryana, India - 122002
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I place a online order no[protected] on 19/08/13 for ''Imported Casio Edifice EF-539D-1AVDF (ED369) Chronograph Watch for Men - 3 Options(white)'' with TRADUS.C0M which i received on 26/08/13.The watch was defective.There was a dent in the dial of watch (close to mark 80)therefore I want to return the watch.But after 30 reminder to CEO, HEAD AND COSTUMER CARE of TRADUS to take back the item/watch form my home and refund my money to my account. NO body come to my home, no response from TRADUS .Kindly help me in retaining the damaged product and oblige.
Thanks
Dr. S. Lal
2/25B Second floor Moti NAGAR New Delhi-15 Mob.[protected]