Claimed

Tradus India Complaints & Reviews

1.8
Last updated Jul 9, 2023
Complaints 376
Resolved
130
Unresolved
246
Quick Links
Statistics
Share
Contacts

File a complaint to Tradus India

Having problems with Tradus India?

File a complaint and get it resolved by Tradus India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Tradus India
Customer Service Contacts

Tradus India Phone Numbers

Phone
+91 12 4677 7005
0
0

Tradus India Website

Tradus India Head Office Address

Pearl Building, Plot # 51, Sector - 32, Institutional Area
Gurgaon
Gurgaon District
Haryana
India
122002

Tradus India reviews & complaints page 10

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
raztamang
from Tezpur, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No response for the ordered item

Address:Assam

Dear Sir,
I am writing this mail to you for the item having sub-order 8435182_01, Im trying to figure out my ordered item from more than 13 days, but there is no response from Tradus fellows. I tried their customer service number but there was IVR voice only saying 'go to that go to there' in Hindi and again same in english. I gave them mail requesting to let me know the status of my item, but the replied mail was we will...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
smittal123
Report
Copy

used product-- cheated by tradus

Address:Thane, Maharashtra

I have ordered samsung galaxy note 2 case, paid the amount for a new product but when i opened it seems like totally used product, it doesn't look like a new product, has many marks on the cover. corners are horribal straps has lot of skratches.

I am extremely disappointed with the product received from tradus. this was my first experience to shop with you guys and turn our to be bad experience i had so far....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
deepa babbar
from Gurgaon, Haryana
Report
Copy

Refund Related

Address:Gurgaon, Haryana

Hello Sir/Madam,

I had ordered a DESIGNER DOUBLE BED SHEET at TRADUS worth Rs 399. But the product that was delivered to me is totally different from the one that shown in tradus website. I was not satisfied and returned the product as per tradus return process.

Please find below the Reverse pick up request number (Registration ID) :-
Registration ID - 319013D

and courier...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
rahul0163
from Mumbai, Maharashtra
Report
Copy

Ship goods worth Rs. 4 Lakh , no payment from tradus

Address:Delhi

I am a seller on tradus and they have put my account on hold telling that you are suspected for fraud. From last 10 days I have been writing to them to active the account so that I can receive the money. Nobody is replying, I have shipped good worth Rs. 4,00, 000. and have received only 1,20,000. They have cancelled orders worth 40,000 for no good reason and I didnt get the product back even. Now they have rest of the amount on hold. Can...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
saketgadkari
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non-delivery of ordered product-Tradus.com

Address:Pune, Maharashtra

Sir/madam,

I had ordered the product 27 in 1 Hi-fi Musical Mantra Stereo (Akhand Jaap) from seller
PVTRADELINKS on Tradus.com website. The order id is: 8161767 and Sub-order id is: 8161767_01 and the order date is: 23rd March and as per Tradus the product was dispatched and delivered via Quantium courier services. Despite the fact that I was out of town Tradus personnel claim that they have delivered the product to...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rakeshmadupu
from Mumbai, Maharashtra
Report
Copy

Unresponsive behaviour after accepting the order and money

Address:Gurgaon, Haryana

Hello,

I am Rakesh. I have recently ordered a TUPPERWARE with 8388658_02 (Order Placed :[protected]:10:34). I have not received it till now. when i contacted tradus customer support through email several times, its unfortunate that none of them have responded back. This is certainly not the way you do the business after accepting the money. I as a customer has every right to know if there are any delays.

Whats...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
U
uda2k2
from Pune, Maharashtra
Report
Copy

Faulty Product Delivered

Address:Chennai, Tamil Nadu

Hi, I got the item (Vox 16 Inch Rechargeable Pedestal Fan With Inbuilt Power Bank and Led Light) delivered on[protected] and i find issues with the fan, it is getting tripped off when its running both in battery and power . It happened more than 3 times in a day. I feel that its a faulty product and not happy with it. Appreciate if you could respond to me!

I have been sending this email every other day to the seller and TRADUS,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
karan22222
from Chandigarh, Chandigarh
Report
Copy

non delivery of product

Address:Faridabad, Haryana

with regards to my order no 8401155_01 ,I have made many complaints but still received no response from tradus.......
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
satesingh
from Delhi, Delhi
Report
Copy

Tradus cheat customers

Address:Delhi

I purchased set of three copper bottom cook and store ware order id : 8052558 from tradus.in, but they dispatch the product without lid. They are not showing genuine information about the product. Product is very small in size compare to picture was showing on the website.

My so many friends told me that Tradus intention is to cheat customers....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Ppronto
from Dumka, Jharkhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivery Issue of Tradus and poor customer care

I have not received the item: Hard Disk through Tradus order no 8046670_01. Apparently the seller had given to Aramex with shipment number [protected] a wrong Pin Code (700201 instead of 711201) in Shipping Address and the courier could not deliver it. Delivery failure was reported on 19/03/2013. Since then I have repeatedly contacted seller through tradus platform but received no response from seller. I have escalated the issue twice to...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
trivediashutosh
from Ahmedabad, Gujarat
Report
Copy

As per order don't receive item

Address:Ahmedabad, Gujarat

I have purchase a Samsung mobile charger. As per my online order the website seller don't sent a my order item but sent a another item.
As per website seller contact information is wrong so i can't contact seller.

So, Please help me

Online Purchase Website name is tradus.com
Website Seller Name is : - The Mobile Station, Mumbai Maharashtra
Order Date and time :[protected]:05:39br...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sahil pasrijaq
from Aligarh, Uttar Pradesh
Report
Copy

refund

Address:Rohtak, Haryana

on 26.03.2013 i purchase a mobile phone htc desire v from tradus.com , when i do payment of that product from my debit card than balance from my a/c was deduct & i can not recieve any order id from them & can not recieve any refund now ....

sahil pasrija
[protected]@gmail.com
plzzz help me in this situation ......
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Suma V Gowda
from Mumbai, Maharashtra
Report
Copy

fraudulent business

Address:Mysore, Karnataka

Hello sir. My name is subhash I placed an order for an electrolux microwave oven on the website www.tradus.com,and made debit card payment for the same on 2nd of march 2013(order number 7882620 ), when contacting the seller regarding the dispatch of the goods , i was wrongly informed that it was already been dispatched . then on contactig tradus customer services i was told it would be sent only by 8th of march, then i was told that the shipment...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
pinkuuu25
from Chennai, Tamil Nadu
Report
Copy

Taken payment but no product delivery

Address:Durg, Chhattisgarh

On 28/02/2013 I had placed a order of Digital camera on TRADUS.com.And I had made payment by my DEBIT CARD(Rs.8130) on the same day.My Sub-Order ID: 7852314_01.And on my website account it displays that the order had been dispatched from the seller.(Blue Dart #[protected]).When I checked the courier website it shows that my order had been deliver to Chennai Some one Srikanth.Then I tried many numbers provided by tradus as there contact numbers.But...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
H
harjinder singh 31
from Panipat, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund

Address:Delhi

sir
i was order to TRADUS for watch model buccino ,& paid money online at march 02, 2013 ,company seller
kapil trader rejected my order on[protected] ,make excuse dew custom problem ,next day company display same watch with revised price at 2 time double ,tradus mail me that ur refund money in3-5 days ,no money received me till the date in 10 days
i think we should avoiad on line shopping...
Helpful
Be the first one to find this review helpful
Found this helpful?
13 Comments
Report
Copy
J
jeet117
from Mumbai, Maharashtra
Report
Copy

item not received

Address:Uttar Pradesh

Dear sir i purchased pack of 2 trouser @rs 599 on 3rd march 2013 and made payment thru my debit pnb debit card.it is a mega deal as showing at that time .my order id is 7892603_01.seller fashion ERP shipped it on7th march thru firstflight courier and its tracking no is BO0656159 .After 7 days whenever i m trying to track it ,it shows nothing only shows contact customer support.i think tradus.com provide me a fake awb no.i have many times...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
P
premesh Tiwari
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I have given the money but my order was not deliver till the date****

Address:South Delhi, Delhi

I have order for the product online and my money was deducted from my credit card.many time I have send e-mail to tradus.com as there is no customer service number to raise the complain. I am keep sending me the e-mail we are checking with courier company **Which is another Ford company **Aramex**. but I have not received my order till date. (If I check it online status Aramex website it shows it is deliver to SHOBHA which I do not know...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
A
anil kumarhvdc
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

item was not received

Address:Sonbhadra, Uttar Pradesh

Location Date Time Status
Booked by:
ROHTAK SUPER FRANCHISE -
ROHTAK
Booking Date Time
Mon, Feb 25, 2013, 12:00 AM
Status
IN TRANSIT
Destination:
SONBHADRA
Status Date Time
Tue, Feb 26, 2013, 1:22 AM
No. of Pieces Doc Type Service Type
1 Documents LITE-EXPRESS SERVICE
Status Location Time Remarks
Mon, Feb 25, 2013
Shipment picked...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sachin Feliç
from Delhi, Delhi
Report
Copy

Refunding back of money

Address:Delhi

I have ordered an item on 22nd February, 2013 which is a John Carry Formal Shirt. On 26th February, I have received a mail from the Tradus team where they said "Seller still has the time 28/02/2013 to ship out your product. If Seller is unable to do the same within the stipulated timelines, then we will Cancel your Order & initiate the refund process within 24 working hours and will inform the same to you."
Then I have...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rohan4624
from Panaji, Goa
Report
Copy

No Delivery of My Product

Address:North Goa, Goa

I have Not received my Product and Below I have Provided my Order Details,

Order Flow:
Order Placed :[protected]:35:54
Order Accepted By Seller :[protected]:36:09
Order Dispatched By Seller :[protected]

Item Details
Product Name : Men Casual Trendy Shoes
Quantity : 1
Product Price : Rs. 899
Shipping Charges : Rs. 0

Shipment Details
Courier...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy