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OnlineClues Complaints & Reviews

www.onlineclues.com

3.1

Updated: Dec 18, 2021

Complaints 4675

Resolved

2872

Unresolved

1803

Good! OnlineClues values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that OnlineClues step up their efforts to fully resolve all complaints 👍

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Clothing, Shoes & Accessories

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OnlineClues reviews & complaints page 135

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Address: Hisar, Haryana, 125005

Website: Online clues.com

Respected sir/mam,
I want to reaturn my order of shirts which are totally different fromthe shirts which are showing on your website at the time of order
So please grant this permission as hurry as possible.
Cost of item:-999+100
Delivery date:-230_10_2016
Item name:-london looks branded 5 printed cotton shirts
Size:-xl
Sku code:-ll 5s print2
Cin588645
Barcode:[protected]

Dec 15, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Oct 24, 2016

lakhan sisodiya's response I want to cancel the order because I choose wrong product.
My order no is CIN584641

Verified Support

Nov 14, 2016

OnlineClues Customer Care's response Dear Customer,
We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
Thanks & Regards,
Onlineclues Team

View replies

A

Ankit anand1234

from Kolkata, West Bengal

Oct 31, 2016

I order 10 T shirts which does not match what I ordered my complain ID is 17633 and my CIN573308

L

lakhan sisodiya

from Indore, Madhya Pradesh

Oct 31, 2016

I want to cancel the order because I choose wrong product.
My order no is CIN584641

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Address: 700026

Website: www.onlineclues.com

Iam seeing in u product i get you product my sise not perfect and second you showing one sending some other shirt i dont like please return your shirt 5pcs

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Address: 410405

Website: onlinecluse.com

Vishal andre on 26oct16...

Order id...[protected]

Delivery date..30oct16

Product name... L london look branded 5 shirt cotton shirt..

Ize... L

Unit...999rs

Total amt.1099

Reason of return
.. The product are totally different.. This product is very bad quality don't want to this product and pls return this and don't any order give mi pls return my money...

+1 photos

Dec 15, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Oct 24, 2016

dhobara's response SHIRT QUALITY NOT GOOD ACCORDING TO SEE IN IMAGE.Customer CARE ALSO donot pickup phone

Verified Support

Nov 14, 2016

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

Regards,
Onlineclues Team

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D

dhobara

from Delhi, Delhi

Oct 31, 2016

Product (-shirts) is totally different in design from the show in image of your site.
Many shirt are plain.
I also did not receive any separate invoice...

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Address: 500039

I have received my product 3 combo jeans and it was very bad quality as per website shows very good product now delivered product is very bad and size and colour as not good...please return this product and refund my money...I think this products was very cheap u have sales in website so please refund my money...whatever booking they are not given..

Dec 19, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Oct 30, 2016

Updated by Bharath regins Please refund my money...and return your product

Oct 30, 2016

Updated by Bharath regins Today I have received this product but this product totally different comparing with whatever your showing website and colour and size also totally different and quality is not good...I think this is very cheap product they are given denim branded jeans but they are delivered cheap quality jeans so please i have to return today's received product and refund my money please action my issue thank you..

Verified Support

Nov 14, 2016

OnlineClues Customer Care's response Dear Customer,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

Thanks & Regards,
Onlineclues Team

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Address: Gurgaon, Haryana, 122001

Hi I m Santosh Parashar from gurgaon I m order London looks printed 5 shirts combo pack received products are different in colour and design pls change my product as per my order no.
Order ID - CIN589137
Order Date - Oct 26, 2016 5:27:39 AM
Total Amount - ₹1, 099.00
Total Quantity - 1

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Address: Nagpur, Maharashtra, 440018

Website: www.onlineclues.com

Order details:

Order id: cin576935
Order date: oct 24, 2016
Date of delivary: oct 27, 2016
Product name: london looks men's cotton casual slim-fit 5 solid shirts
Ize:l
Unit cost:999rupees (100 extra for shipping)
Total amount: 1099 rupees

Returned reasons:

The product is totally different... This product is very bad quality

+1 photos

Dec 24, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Nov 14, 2016

OnlineClues Customer Care's response Dear Customer,
We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
Thanks & Regards,
Onlineclues Team

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Address: Deoria, Uttar Pradesh, 263153

Website: www.onlineclues. com

I received the product yesterday evening.. But it was not what i ordered.. The colour nd the quality was not the same as was shown on the site which i ordered. The colours are totally different. I want to replace it as soon as possible. I want my ordered colours so please deliver them so that i can buy products from this site in future.. Kindly look into this matter and resolve this as soon as possible.

Dec 22, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Nov 14, 2016

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

Regards,
Onlineclues Team

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Address: Hisar, Haryana, 400063

Website: www.onlineclues.com

The shirts quality is very bad and colors are horrible. I have ordered size small and i have got it as medium. On the site i have seen quality of shirt was looking quite good however when i really seen it was very bad. On site i have seen good colors of the shirts which were attractive however when it reached me i received orange color shirt which is very abusive.

I don't like this shirt at all. Also quality of shirt and sizing is not get fit which one i selected from the site. It differs a lot.

I want to return this product. London looks men's 3 tailored-fit printed casual shirts.

Dec 17, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Nov 14, 2016

OnlineClues Customer Care's response Dear Customer,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

Thanks & Regards,
Onlineclues Team

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201307

Website: www.onlineclues.com

Dear sir,
i want to return my order it will received today because i see in in your web site this product not match to my product which is you shown
this is totally different product so i want refund my money i don't like this cheating i give u my account details if you will not take this back & refund my money kindly revert me soon.

Sunil kumar
[protected]

Dec 18, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Nov 14, 2016

OnlineClues Customer Care's response Dear Customer,
We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
Thanks & Regards,
Onlineclues Team

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Address: Hisar, Haryana, 125005

Website: www.onlinclues.com

I was order london looks 5 men's cotton check shirts! On 21 oct. And i was received wrong shirt or supplied product significantly different from the product’s specifications given on the website so want to replace or refund it,

+2 photos

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Address: Jalandhar, Punjab

Website: return and money back

I ordered .london looks womens s 3 skinny fir denim jeans and mens 5 checkered cotton shirts.i received my order on 28 oct. bt the clothes are not good and less qauality and i was not satisfied with this.i did nt expected this from you.i want to return i back .and i want to my money back as early as possible.other i will take action on it.

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Address: Nalanda, Bihar, 415409

Website: [email protected]

I have ordered the branded 5 coloured cotton casual shirts on 17 Oct. 2016 and have received it on 27 oct. 2016. the product is verry bad and size is also different . I want return the product ..
Plz. Do the favour and solve my problem.
My AWB Number is[protected] & Order no. CIN568677.
Plz...
Solve my problems...
My email address is
[protected]@gmail.com
And
My contact number is [protected]

+1 photos

Dec 16, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Nov 14, 2016

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

Regards,
Onlineclues Team

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Address: Hisar, Haryana, 125005

Website: Onlinecluse

London looks fusion of 5 check shirt purchase as per visiable on website onlinecluse.
But wrong 5 check shirt delivered for our end.
Details given below.
Sku code-LL 5 check 4
Barcode-CIN581334
Barcode[protected]

Please re-collect from kamlesh patil.

I hope u can great responce for our complaint from onlinecluse website

Kamlesh patil-Cont no-[protected]

Thanks®ards
Kamlesh patil

Dec 15, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Nov 14, 2016

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

Regards,
Onlineclues Team

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Address: 411038

Website: Www.Onlineclues.com

Order id: CIN583056
Order date: October 23, 2016
Date of delivary: October 28, 2016
Product name: branded combo of 3 pure linen shirtsss
SIze:S
Unit cost:699 rupees (100 extra for shipping)
Total amount: 799 rupees

Returned reasons:

Product (shirts) is totally different in design from the show in image of your site.
Colour of shirt is totally different than image
I also did not receive any separate invoice

Dec 19, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Nov 14, 2016

OnlineClues Customer Care's response Dear Customer,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

Thanks & Regards,
Onlineclues Team

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Address: Mumbai City, Maharashtra, 400067

Website: www.onlineclues.com

I had order 6 shirts from onlineclues.com... What i recieved is totally different from what i ordered... Now i want to get it returned... Kindliy let me know the procedure... Which is not properly mentioned at site... Thanx eager to here from you... Watever shows on this onlineclues website is fake... You please make note of it... They are giving huged discount and making fool of the costumer... Would like to bring up your attention and would be waiting for a quick action against such fake site... There is no wer return or replacement link present after once we recieved the product... I hope this must be very clear from my side... Eagerly waiting to get proper justice...

Dec 18, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Nov 14, 2016

OnlineClues Customer Care's response Dear Sir,
Please check your gmail account inbox, customer care team has reverted to you Regarding your refund.
Thanks & Regards
Onlineclues Team

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Address: 484110

Website: www.onlineclues.com

I get the order but it is not match with which i had shown at its website so i want to return my order.So help me please
my order id is: cin559569

+1 photos

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Address: Hisar, Haryana, 125005

Website: Haryana

Onlineclues send products to me is it's no my choice products & wrong products delivered to me, products are very cheep materials, so i was booked complain. My complain no (1) 17542 & (2) 17543, & company asked me products receive for 4- 5 day's but no return call no msg no any reply so i called more time but no received my call, pls, note my complain & help me refund my money...

Dec 18, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Nov 14, 2016

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

Regards,
Onlineclues team

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Address: 400604

Website: www.onlineclues.com

Respected sir/mam,
I want to reaturn my order of shirts which are totally different fromthe shirts which are showing on your website at the time of order
So please grant this permission as hurry as possible.
Cost of item:-999+100
Delivery date:-27-10_2016
Item name:-london looks fusion of 5 check shirt
Size:-xl
Sku code:-ll 5check 4
Cin579117
Barcode:[protected]

+4 photos

Dec 17, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Nov 14, 2016

OnlineClues Customer Care's response Dear Customer,
We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
Thanks & Regards,
Onlineclues Team

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Address: Hisar, Haryana, 400097

Website: ONLINECLUES.COM

Order id: cin 557451
Order date: october 17, 2016
Shipment no :[protected]
Product name: london looks branded 3 printed cotton shirt
Unit cost: 999rupees (100 extra for shipping)
Total amount: 1099 rupees

Returned reasons:

Product (Shirts) is totally different in design from the image displayed on the site. The product isn't the same that i had ordered.

I tried many time to contact on [protected] and [protected] but no one is picking call and also i already mail on [protected]@onclues.com for return the product on
Please help to solve the issue

+4 photos

Dec 17, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Nov 14, 2016

OnlineClues Customer Care's response Dear Sir,
Please check your gmail account inbox, customer care team has reverted to you Regarding your refund.
Thanks & Regards
Onlineclues Team

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Address: Nagpur, Maharashtra, 440016

Website: onlineclues

The shirt and jeans was not better on the quality and it is different for plz reatunt my amount 2298

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