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3.1
Updated: Dec 18, 2021
Complaints 4675
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2872
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1803
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OnlineClues reviews & complaints page 136

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B
Bintu@6116
from Mumbai, Maharashtra
Oct 27, 2016
Resolved
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Resolved

Address: 760010
Website: Google

Order details:

Order id: cin579037
Order date: 24/10/2016
Date of delivary: 27/10/2016
Product name: london looks branded 5 cotton shirts
Ize:xl
Unit cost:1099 rupees
Total amount: 1099 rupees

Returned reasons:

Product (T-shirts) is totally different in design from the show in image of your site
I also did not receive any separate invoice...
Dec 17, 2016
Complaint marked as Resolved 
OnlineClues customer support has been notified about the posted complaint.
Oct 27, 2016
Updated by Bintu@6116 Please refund my amount and contact my mobile
Verified Support
Nov 14, 2016
OnlineClues Customer Care's response Dear Customer,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

Thanks & Regards,
Onlineclues Team
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    D
    Dilip Vinod
    from Mumbai, Maharashtra
    Oct 27, 2016
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    Address: Tumkur, Karnataka, 572103
    Website: [email protected]

    The quality is not good & size also vary so I want to return ur product
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      G
      gauravpolice
      Oct 27, 2016
      Resolved
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      Resolved

      Address: 827001
      Website: [email protected]

      Sector-2B, G.road q.no.1-234, bokaro steel city
      Dec 22, 2016
      Complaint marked as Resolved 
      OnlineClues customer support has been notified about the posted complaint.
      Oct 21, 2016
      Er Fenil Hihoriya's response       I am select the plan shirt and to receive other product and also changed the quality so I don't take this but I do payment and plz if plan shirt or my payment okk
      Oct 21, 2016
      Er Fenil Hihoriya's response       I am select the 3 London looks 3 printed shirt but its color and quality are change
      I give the payment of this shirt but give me my payment within 24 hours.
      Oct 21, 2016
      Er Fenil Hihoriya's response       My other content number is
      [protected] is verified the reaturns msg to send me plz
      And mail if possible
      [protected]@gmail.com
      Oct 27, 2016
      Updated by gauravpolice       5 shirts are not in same colour as shown in image .all shirts very bad colour
      Oct 27, 2016
      Updated by gauravpolice       Refund to all shirts gave payment in my delivery address
      Verified Support
      Nov 14, 2016
      OnlineClues Customer Care's response       Dear Customer,
      We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

      Regards,
      Onlineclues Team
      View replies
      The colour and design are totally different from the photo which is kept online for the shopping. Not satisfied with the material. Size of the product is not comfortable. The colour and design are totally different from the photo which is kept online for the shopping. Not satisfied with the material. Size of the product is not comfortable.
      Reply
      My shirt delivery is wrong Color so I am doing reaturns this shirt and give me my payment
      Reply
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        G
        Gedela Gajendra
        from Hyderabad, Telangana
        Oct 27, 2016
        Resolved
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        Resolved

        Address: 530041
        Website: onlineclues.com

        Sir, i have ordered for plain formal shirts. But i got damaged products today (I, e.[protected] by blue dart courier (I have ordered plain formal shirts but i got some check shirt its also not looking good). Please change the product or return the money back.
        Address: opp. Holy hospital, tosham road, hissar - 125005
        Haryana india
        Call: [protected]/39 mon-sat (10 am to 6 pm)
        Email: [protected]@onlineclues.com
        +5 photos
        Dec 15, 2016
        Complaint marked as Resolved 
        OnlineClues customer support has been notified about the posted complaint.
        Oct 22, 2016
        saurav dimri's response         Sir my order is 3 combo pack jeans. And this product is not available at my adress please gave me my product. My phone no. [protected]
        Oct 26, 2016
        kishor haribhau gaikwad's response         Please contact me.
        Verified Support
        Nov 14, 2016
        OnlineClues Customer Care's response         Hello Customer,
        Greetings from Onlineclues.com Above mentioned product is not delivered by us.
        Please check properly from where do you order this product as it is not our shipment
        Our shipment is spark international.

        Thanks
        OnlineClues Team
        View replies
        Replace my order - please delivered plain color combo shirt

        15 DAYS RETURN OR REPLACE ( NO QUESTIONS ASKED FOR RETURN )

        Products are changed - Comment #2585900 - Image #0
        Products are changed - Comment #2585900 - Image #1
        Reply
        London looks branded 5 printed cotton shirts. The materials mis match from my order so accept the return materials send me a return form. Im not receive any invoices from your side.my no [protected].pls reply me soon

        Products are changed - Comment #2585906 - Image #0
        Reply
        Sir my order is 3 combo pack jeans. And this product is not available at my adress please gave me my product. My phone no. [protected]
        Reply
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          A
          ankesh patle
          from Indore, Madhya Pradesh
          Oct 27, 2016
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          Address: Indore, Madhya Pradesh, 452005

          I order London looks combo of 3 stretchable slim fit jeans quality 0f the product is so bad and size of the product in not same i want to return the product and refund my maney to few days
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            N
            Naresh Gothwal
            from Pune, Maharashtra
            Oct 27, 2016
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            Address: Jaipur, Rajasthan
            Website: onlinecluse.com

            Pls... refund my product muny, and collect your product
            fastly...
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              N
              Naidu Pedapudi
              from Hyderabad, Telangana
              Oct 27, 2016
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              Address: Visakhapatnam, Andhra Pradesh, 531113

              Sorry not interested this product cancel oder the product.
              +1 photos
              Oct 27, 2016
              Updated by Naidu Pedapudi               Not intereste this product and oder cancel.
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                K
                Krishna Prasad Nv
                from Ernakulam, Kerala
                Oct 26, 2016
                Resolved
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                Resolved

                Address: Ernakulam, Kerala, 682301
                Website: www.onlineclues.com/product/london-looks-mens-5-checkered-cotton-shirts

                I had ordered London Looks Men's 5 Checkered Cotton Shirt for Rs.999 on 21st Oct'16. I received my order on 26th Oct'16 but the color and pattern of the shirts are totally different than what is shown in onlineclues site.am attaching online color of shirts and the shirts i received today.
                I would like to receive the same color and pattern shirt as shown in site or kindly return the money i spend for the product, but there is no response from onlineclues.
                Kindly Help.

                Regards,
                Krishna Prasad Nv
                +6 photos
                Dec 18, 2016
                Complaint marked as Resolved 
                OnlineClues customer support has been notified about the posted complaint.
                Verified Support
                Nov 14, 2016
                OnlineClues Customer Care's response                 Dear Sir,
                Please check your gmail account inbox, customer care team has reverted to you Regarding your refund.
                Thanks & Regards
                Onlineclues Team
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                  M
                  mahesh1434
                  from Kolkata, West Bengal
                  Oct 26, 2016
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                  Address: 700048
                  Website: www.onlineclues.com

                  My order is changed by your company.And no matching color.So please take back all materials from my address.
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                    M
                    Manish Sondharva
                    Oct 26, 2016
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                    Address: Mumbai City, Maharashtra, 400013
                    Website: online clues

                    I want return this product bcoz this product quality is very bad and I product also not got same
                    +2 photos
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                      J
                      jaymin3703
                      from Bharuch, Gujarat
                      Oct 26, 2016
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                      Address: Gurgaon, Haryana, 392002
                      Website: ONLINECLUES.COM

                      I get the order but it is not match with which i had shown at its website so i want to return my order.So help me please
                      my order id is: cin577095
                      +2 photos
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                        A
                        Ajay Kumar Achary
                        from Mumbai, Maharashtra
                        Oct 26, 2016
                        Resolved
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                        Resolved

                        Address: Kottayam, Kerala, 686010

                        I am ordering plain dot shirts, but you delivering totally different pattern shirts. The image shown in the site is very different with delivered item. Iam not happy with this product so pls return this product and refund my cash. No piece of shirt in this packet you early shown in the site. It is too cheating customers. So u make an arrangement to resolve this.
                        Dec 15, 2016
                        Complaint marked as Resolved 
                        OnlineClues customer support has been notified about the posted complaint.
                        Oct 22, 2016
                        saroj Ghosh's response                         LONDON IOOKS Fusion Of Check Shirts!
                        Oct 22, 2016
                        saroj Ghosh's response                         SKU Code :LL 5Check 4
                        Oct 22, 2016
                        saroj Ghosh's response                         Size, colour&brand bad products
                        Oct 22, 2016
                        saroj Ghosh's response                         I went to Returns
                        Oct 22, 2016
                        manojmail2015@gmail's response                         Mujha 34 size jeans cahia. 32 size is not fitting.
                        Verified Support
                        Nov 14, 2016
                        OnlineClues Customer Care's response                         Dear Customer,
                        We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
                        Thanks & Regards,
                        Onlineclues Team
                        View replies
                        Oder id : CIN565516
                        Oder date : 19 Oct 16
                        Date of deliver : 22 Oct 16
                        Product name : London looks men's 3 denim standard _ fit jeans !
                        Unit cost: 1099 rupees (100 extra from shipping charges)
                        Total amount:1199 rupees
                        Reply
                        [protected],
                        Reply
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                          D
                          Dhatchinamoorthy D
                          from Krishnagiri, Tamil Nadu
                          Oct 26, 2016
                          Resolved
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                          Resolved

                          Address: 600018
                          Website: Onlineclues

                          Dear team,

                          I ordered london looks mens casual slim shirts (Ordered colour: pink, light blue, dark blue, black & cream colour). But i have received different colour shirts (Red, green, sandal, yellow & light blue colour). Kindly arrange the replacement shirts on urgent basis.

                          I attached ordered copy for your reference.

                          Regards,
                          Dhatchina moorthy
                          +1 photos
                          Dec 19, 2016
                          Complaint marked as Resolved 
                          OnlineClues customer support has been notified about the posted complaint.
                          Verified Support
                          Nov 14, 2016
                          OnlineClues Customer Care's response                           Dear Customer,
                          We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                          Regards
                          Onlineclues Team
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                            P
                            Pravin Maharaj More
                            from Mumbai, Maharashtra
                            Oct 26, 2016
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                            Address: Mumbai City, Maharashtra, 400074
                            Website: Www.onlineclues.com

                            I have oreder some shirts and we get it but the colours of shirts will different therefore i am trying call to your customer care but line is busy so i wont fastly reply to mi and replace my order. My order no with awb number[protected] & order no. Cin572366
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                              S
                              Sanjoy sahu
                              from Tinsukia, Assam
                              Oct 26, 2016
                              Resolved
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                              Resolved

                              Address: 125005

                              The product of london looks fit denim jeans are not good quality as seen. The jeans are not fit in my 32size. Its colours are not same as showed on shoping time. Its not comfortable to wear the jeans. Its also too loose on32 size but 32size is fit for me. So i don't like these jeans and don't want to wear these jesns. I want to return the product of london looks slim fit denim jeans.
                              Dec 17, 2016
                              Complaint marked as Resolved 
                              OnlineClues customer support has been notified about the posted complaint.
                              Oct 26, 2016
                              Updated by Sanjoy sahu                               This product is not fit for me I seen the image and this product is complete deference
                              Verified Support
                              Nov 14, 2016
                              OnlineClues Customer Care's response                               Dear Customer,
                              We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
                              Thanks & Regards,
                              Onlineclues Team
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                                H
                                hirumani roy
                                Oct 26, 2016
                                Resolved
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                                Resolved

                                Address: Bongaigaon, Assam, 783380
                                Website: Www.onlineclues.com

                                The product of london looks women's slim fit mid rise denim jeans are not good quality as seen. The jeans are not fit in my 28 size. Its colours are not same as showed on shoping time. Its not comfortable to wear the jeans. Its also too loose on 28 size but 28 size is fit for me. So i don't like these jeans and don't want to wear these jesns. I want to return the product of london looks women's slim fit mid rise denim jeans.
                                Dec 15, 2016
                                Complaint marked as Resolved 
                                OnlineClues customer support has been notified about the posted complaint.
                                Oct 26, 2016
                                Updated by hirumani roy                                 I want to return the product
                                Oct 26, 2016
                                Updated by hirumani roy                                 I want my money back
                                Verified Support
                                Nov 14, 2016
                                OnlineClues Customer Care's response                                 Dear Customer,
                                We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                                Regards,
                                Onlineclues Team
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                                  Y
                                  yatish10
                                  from Hyderabad, Telangana
                                  Oct 26, 2016
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                                  Address: 503111
                                  Website: onlineclues

                                  Sir i bought a combo pack of 5 london cheks shirts, but i recieve the shirts are not same in the how the visible in shopping and its quality alsoo not good so i want to return my order
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                                    V
                                    Velmurugan.s
                                    from Mumbai, Maharashtra
                                    Oct 26, 2016
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                                    Address: Yavatmal, Maharashtra, 632318

                                    I have received ordered material on 24.10.2016.In that Totally different from seen in website.

                                    Regards

                                    S.Velmurugan
                                    PH : [protected].
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                                      A
                                      alpesh gajera
                                      from Pune, Maharashtra
                                      Oct 26, 2016
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                                      Address: 380009

                                      My name is alpesh r gajera. my OID 406231 i was three times complaint in custmercare but not till the date ant person take return from me.
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                                        N
                                        nishanth--1
                                        from Chennai, Tamil Nadu
                                        Oct 26, 2016
                                        Resolved
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                                        Resolved

                                        Address: 125005
                                        Website: onlineclues.com

                                        I order combo of 5 pure cotton checked shirts..quality of the product is so bad. And size of the product is not same which was I ordered.. my product return take u and refund money . my orderid CIN576082.i am not interest for this product is a very cheap product and refund my money very lowest quality of this fake product of lenin shirt i am saying all my frnds and share by social network online clues.com is a very fake and bad, cheap product by sale online im not interest plzz i request you refund my money
                                        Dec 16, 2016
                                        Complaint marked as Resolved 
                                        OnlineClues customer support has been notified about the posted complaint.
                                        Oct 29, 2016
                                        Updated by nishanth--1                                         Unable to contact the customer service through customer care number.how wil i get my money back
                                        Verified Support
                                        Nov 14, 2016
                                        OnlineClues Customer Care's response                                         Dear Sir,
                                        We have escalated this case again internally and one of our representatives will get in touch with you to assist with this.

                                        Thanks & Regards,
                                        Onlineclues Team
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