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OnlineClues Complaints & Reviews

www.onlineclues.com

3.1

Updated: Dec 18, 2021

Complaints 4675

Resolved

2872

Unresolved

1803

Good! OnlineClues values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that OnlineClues step up their efforts to fully resolve all complaints 👍

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OnlineClues reviews & complaints page 137

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Address: Gandhinagar, Gujarat, 382028

Dear sir,

My self mr. Santosh kapdi I ordered your product LONDON LOOKS blend 5 COTTON SHIRTS .Received at 24/10/16 .
but these product not same my order product. ( total no is 4 instead od 5, clour is also different)
So please returned these product and refund my amount on my account.

Order id : cin 578956

Regard's,
santosh

+2 photos

Dec 16, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Nov 14, 2016

OnlineClues Customer Care's response Dear Sir,
Please check your gmail account inbox, customer care team has reverted to you Regarding your refund.
Thanks & Regards
Onlineclues Team

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Address: 380015

The product coloure is different. Product colour is very bad

+1 photos

Oct 26, 2016

Updated by Param Patel Product colour is very bad i don't like this

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Address: 125005

Website: www.onlineclues.com

Product quality is very poor. and 3 jeans of all different size and then charged 1200 for that. fraud company as well as product

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Address: Mehsana, Gujarat, 384001

Website: www.onlinecluse.com

Order date : 15 oct 2016
Awb number :[protected]
Order no. cin564396
Size : l
Product name: london looks branded 5 printed cotton shirt
Price -999/- and (shipping charge 100/-)

Return reasons : this product totally different to website shown image this product is vary bad quality..

+7 photos

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N

Nikunjpatel4409

from Surat, Gujarat

Oct 27, 2016

1

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Address: Gurgaon, Haryana, 122001

Website: WWW.onlineclues.com

The jeans that I have bought is very bad. The consumer care is not receiving my call.

Oct 25, 2016

Updated by Shalu Sarraf Jeans ka bahut kharab hai. Iska kpra bahut rough hai.

Oct 25, 2016

Updated by Shalu Sarraf The jeans are too bad..

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Address: Nashik, Maharashtra, 422003

Dear sir,
My self mr. SHANKAR ZUMBAR BHAVAR I ordered your product LONDON LOOKS MEN'S 5 CHECKES COTTON SHIRTS .Received at 24/10/16 .
but these product not same my order product.
So please returned these product and refund my amount on my account.

Order id : I[protected]

Regard's,
SHANKAR BHAVAR
mob no. [protected]

MY ACC no : [protected]
State bank of hydrabad

IFSC CODE : SBHY0020407

Dec 19, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Nov 14, 2016

OnlineClues Customer Care's response Dear Customer,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

Thanks & Regards,
Onlineclues Team

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Address: Bhavnagar, Gujarat, 364001

Shirt colour is very differnt .

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Address: 751015

I have ordered the product and I have received it on[protected].the product is very bad and colour is also different..I want to return the product.I tried more 20 times on the phone number mentioned but there is no response.u have mailed them also.the return policy is of 7 days. Order ID-563775, MY MOB NO-[protected], Please contact me. My mail id-panda.[protected]@rediffmail.com.

Dec 22, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Nov 14, 2016

OnlineClues Customer Care's response Dear Customer,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

Thanks & Regards,
Onlineclues Team

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Address: 400104

Please return my many siaz not match and product is very low class
My chaise colar not match
Saiz 32 is not received and saiz 36 " received
This product is not sitfaid please return my product phone nomber not respond and ane times buse
Call received your rong nomber
Please return my product and return my rupees please please please please sir

Dec 24, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Nov 14, 2016

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

Regards,
Onlineclues Team

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Address: 122001

I received the order cin562031 on 25 oct 2016 london look fusion of 5 shirts. The shirts are totally different from the images as shown by you. The shirts are very low quality and cheap. I try on your contact number for returning the product but any time showing busy. Why this type of harrasment? Now i want to return the product please send your representative at the earlist.

Dec 15, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Nov 14, 2016

OnlineClues Customer Care's response Dear Customer,
We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
Thanks & Regards,
Onlineclues Team

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Address: 560017

I have settled & ordered 5 London branded printed cotton shirts, size XL, But delivered another type printed shirts. Please exchange or return amount Rs.1099.
C I N 5 7 2 6 9 2
[protected].

Oct 25, 2016

Updated by Seena Hari Please exchange or refund the amount 1099.

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Address: Hisar, Haryana, 125005

Website: www.onlineclues.com

I am viru singta, and my address is durga cottage near govt sec ser school summer hill shimla _05 (Hp). Ordered london looks blend of 5 cotton shirts on 22 october 2016 and received this courier on 25 october 2016 and amount of 1099 with courier charges of 100 included. This courier is inappropriate as i ordered (Colours did not match as ordered). So, i want to return this courier.

Dec 14, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Nov 12, 2016

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

Regards,
Onlineclues Team

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Address: 577004

Website: Onlineclues.com

Return of product, as it is of poor quality and refund back my money.the product is also different from what they have displayed.this type of online shopping websites should be blocked.since they are making huge profits out of it.also the contact number provided is kept busy for all time...they are cheating customers in the Name of different branded items. This problem should be solved as soon as possible.

Jan 2, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Nov 14, 2016

OnlineClues Customer Care's response Dear Customer,
We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
Thanks & Regards,
Onlineclues Team

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Address: 440027

He product which i have received its totally different for my order
O dont want this product of 5 printed cotton shirts with order no cin558289
And take back your product and i want my money back asap. Your call center no are not responding company behave like a fraud... So i want my money back asap. This is very bad experience. I want my money back

Dec 15, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Oct 26, 2016

Updated by MAYUR MASKE He product which i have received its totally different for my order
O dont want this product of 5 printed cotton shirts with order no cin558289
And take back your product and i want my money back asap. Your call center no are not responding company behave like a fraud... So i want my money back asap. This is very bad experience. I want my money back

Mb no [protected]

Verified Support

Nov 12, 2016

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

Regards,
Onlineclues Team

Verified Support

Nov 12, 2016

OnlineClues Customer Care's response Dear Sir,
Please check your gmail account inbox, customer care team has reverted to you Regarding your refund.
Thanks & Regards
Onlineclues Team

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Address: Jodhpur, Rajasthan, 342001

Website: online clues

Sir,
I want to return the product of order no. Cin564439 (Three shirts pack) booked on date 16.10.2016. Due to following reasons :-
(1.) supplied product significantly different from the product’s specifications given on the website (2.) wrong colour/size/style of product delivered
O kindly get pick up the product and return the money rs.799/-
Note:telephone nos.[protected], [protected] of onlineclues company are not responding since 23.10.2016 evening. I am continuously calling on these number

Dec 16, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Oct 25, 2016

Updated by lucky bishnoi Sir,
I want to return the product of order no.CIN564439 (three shirts pack) booked on date 16.10.2016.Due to following reasons :-
( 1.)Supplied Product significantly different from the Product’s specifications given on the Website(2.)Wrong Colour/Size/Style of Product delivered
so kindly get pick up the product and return the money Rs.899/-
Note:Telephone Nos.[protected], [protected] of onlineclues company are not responding since 23.10.2016 evening. I am continuously calling on these nos...

Verified Support

Nov 12, 2016

OnlineClues Customer Care's response Dear Sir,
Please check your gmail account inbox, customer care team has reverted to you Regarding your refund.
Thanks & Regards
Onlineclues Team

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Address: Nellore, Andhra Pradesh, 524002

Website: www.onlineclues.com

This sreenath iam from nellore and iam working in advacate in district court, i will get wrong colour and also small size i will retun this product. i need my money back as soon as posible. my contact no is [protected].
the code is[protected], it will delivered in 25/10/2016.
and i will pay 1100/-. so need forward my money.

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Address: Hisar, Haryana, 125005

The product which i have received its totally different for my order
O dont want this product of 5 printed cotton shirts with order no cin571968
And take back your product and i want my money back asap. Your call center no are not responding company behave like a fraud... So i want my money back asap. This is very bad experience.

Need immediate action on this

Contact me for the refund...

Dec 16, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Nov 12, 2016

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

Regards,
Onlineclues Team

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Address: 643001

Website: www.onlineclues.com/product/london-looks-mens-combo-of-1-solid-1-check-1-printed-shirt

I got wrong product. Company customer care is not responding. I did mail many time but they are replying only "your complain is processing and you will get call soon" i thing they are making fool. I did not get any call still
I want to replace wrong product please help me
Order id cin545634
Company mail id - [protected]@onlineclues.com
Company customer care - [protected]/39 mon-sat (10 am to 6 pm)

Sir i am attaching both right and wrong product image

+2 photos

Dec 15, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Nov 12, 2016

OnlineClues Customer Care's response Dear Customer,
We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
Thanks & Regards,
Onlineclues Team

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A

[email protected]

from Thiruvananthapuram, Kerala

Oct 25, 2016

I ordered 5 printed shirts from this third grade website on COD, as expected they delivered the wrong shirts. and now neither there website is working nor i am able to connect them by phone.

What a third grade service and work they are doing.

Kindly suggest what can i do..??

my registered mobile number is : [protected]

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Address: Hisar, Haryana

Website: onlineclues.com

Sir,
I want to return the product of order no. cin560118 (five shirts pack) booked on date 15.10.2016. due to following reasons :-
(1.) supplied product significantly different from the product’s specifications given on the website (2.) wrong colour/size/style of product delivered
O kindly get pick up the product and return the money rs.1099/-
Note:telephone nos.[protected], [protected] of onlineclues company are not responding since 23.10.2016 evening. i am continuously calling on these nos.

Dec 15, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Nov 12, 2016

OnlineClues Customer Care's response Dear sir,
Your refund is already done. please check your bank accounts details. near by ATM machine, if you have not received any confirmation massage from bank.

Onlineclues team

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Address: 147301

Please cancel my order
Order no-cin587003
My name saleem
Plz cancel my order and confirm to me my number
I was choose was wrong product

+1 photos

Oct 25, 2016

Updated by s.k123 No

Oct 25, 2016

Updated by s.k123 But No Confirm Msg To Cancel Product

Oct 25, 2016

[email protected]'s response Your product is not original. I want to be back my money.

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Y

[email protected]

Oct 25, 2016

Sir, your product is not original. I want to return this product and refund my money.

Wrong choose - Comment #2584074 - Image #0

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