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OnlineClues Complaints & Reviews

3.1
Updated: Dec 18, 2021
Complaints 4675
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2872
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1803
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OnlineClues reviews & complaints page 163

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A
Arka Nath
from Kolkata, West Bengal
Sep 19, 2016
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Address: 122001
Website: www.onlineclues.com

Hello Sir, I Arka Nath, I had to order a shirt from your site. And I have been wrong shirt. I'm back to the shirt. I give my money to this request
+1 photos
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    A
    Arka Nath
    from Kolkata, West Bengal
    Sep 19, 2016
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    Address: 122001
    Website: www.onlineclues.com

    Hello Sir, I Deepak Patil, I had to order a shirt from your site. And I have been wrong shirt. I'm back to the shirt. I give my money to this request
    +1 photos
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      A
      assupumi
      Sep 19, 2016
      Resolved
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      Resolved

      Address: Gurgaon, Haryana, 201204
      Website: ONLINECLUES.COM

      The products i received today (18sept.2016) are not matching and are not a satisfactory material, size and colours as i have ordered. therefore i oblige the esteem authority kindly return the products that you have delivered to me through dotzot with a tracking no. [protected] and the order id as cin478010 and pay back my rightful amount that i have paid for.

      The product of the company (onlineclues) is a fake products according to the quality of material, size and colours of the products that i have received.

      It is unacceptable for your product and i cannot even opt in future for any kind.

      I don't want to waste my hard earned money for such a chip quality products.

      I don't want to expose your chip quality to my world as i never wanted the other customers to look down on your product too.

      Therefore it is my sincere and subsequential approach to return my order at the earliest.
      Oct 24, 2016
      Complaint marked as Resolved 
      OnlineClues customer support has been notified about the posted complaint.
      Sep 11, 2016
      Krishna.pandu's response
      Return my order
      Sep 11, 2016
      Krishna.pandu's response
      Exchange my order
      Verified Support
      Sep 22, 2016
      OnlineClues Customer Care's response
      Dear Customer,
      We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
      Thanks & Regards,
      Onlineclues Team
      Meroko l size shirts ayahai meroko xl chayee
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        S
        Subhasis Majhi
        from Kolkata, West Bengal
        Sep 19, 2016
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        Address: 734003
        Website: onlineclues.com

        When I received this product I'm very unhappy clothes are like used very bad quality old materials very bad color size are different color not same I advice do not buy anything from this site I'm going to complain in higher authority, frauds show the original product that u are sell, dint make fool your coustomer
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          R
          Riyassalahudheen
          from Thiruvananthapuram, Kerala
          Sep 19, 2016
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          Address: Thiruvananthapuram, Kerala, 695009
          Website: onlineclues.com

          I want to cancel the order. My order id is CIN491099.I acc.idently ordered the wrong product.When i try to call them they are not attending the call, also they are not replying for my mail as well. So please help me.
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            A
            Ajay kr017
            from Delhi, Delhi
            Sep 19, 2016
            Resolved
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            Resolved

            Address: Hisar, Haryana, 125001
            Website: ONLINE CLUES.COM

            I ajay singh residence of sector 13. House no 521 and I ordered the product from your website and it totally changed how they look on the website and defated to i already trying to reaching but i dont d
            Getting any respone i request u to look after it refund my money and return the product other wise i complaint on consumer website
            Order date 14 sep 2016
            Id. CIN473655
            Mobile no [protected]
            Oct 24, 2016
            Complaint marked as Resolved 
            OnlineClues customer support has been notified about the posted complaint.
            Verified Support
            Sep 22, 2016
            OnlineClues Customer Care's response
            Dear Customer,

            Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

            Thanks & Regards,
            Team Onlineclues
            Hi every one .this site is fake . don't purchase here anything . because this company and here workers are send you wrong colors material .so everyone aware .and don't purchase on this site garments thanks
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              P
              prajapati pradip
              from Delhi, Delhi
              Sep 19, 2016
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              Address: Hisar, Haryana, 722911464643
              Website: www.onlineclues.com

              My order id cin 472113. I want replace set of shirts m size. Please give me xl size shirts insted of m size set... I want a xl size shirts set... Because m size is not fit to my body... So please give me xl size shirts...
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                S
                sanket1990
                from Mumbai, Maharashtra
                Sep 19, 2016
                Resolved
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                Resolved

                Address: Mumbai City, Maharashtra, 400004

                Plzz make my refund d product wich i hd orderd is totaly different ur cheatin d customer d pic wich ur shown on site is totaly different so plz kindly note my complain n gve me resolution as soon as posble
                ur doin a fraud work
                plzzzz kindly contact me as soon as posble
                u hve no idea abt me so kindly cal me urgntly
                plzz hve shame n recve d call
                kindly do...
                Oct 29, 2016
                Complaint marked as Resolved 
                OnlineClues customer support has been notified about the posted complaint.
                Sep 13, 2016
                kanwaraj's response
                when i call to you than no one attand and after 1 minutes you call is busy why?????????????????????????????????????????????????????
                Are you fake...Saller
                Verified Support
                Sep 22, 2016
                OnlineClues Customer Care's response
                Dear Customer,
                We have escalated this case again internally and one of our representatives will get in touch with you to assist with this.

                Thanks & Regards,
                Onlineclues Team
                We have received wrong size products we need to return

                Wrong product fake product - Comment #2552467 - Image #0
                The product i have received doesn't match with ur product which is shown in the add. Plz take ur product back and plz refund my money.
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                  A
                  amiti84
                  from Mumbai, Maharashtra
                  Sep 19, 2016
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                  Address: New Delhi, Delhi, 110018
                  Website: online cluse.com

                  Dear sir i dont want to this shipment bcs this shipment is wrong material.
                  my order num is cin 468756.
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                    S
                    sharmahrd.punjab
                    from Merta, Rajasthan
                    Sep 19, 2016
                    Resolved
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                    Resolved

                    Address: 148024

                    Dear sir,

                    I have orderd a london looks 3 high quality denim jeans size 32 sku code-ll 3gjeans 6
                    Order number-c i n 4 4 8145
                    As i have received order wrong size please make sure that this product will be taken back from your company at the earliest as the return product complaint should be registered within 24hrs my complaint no. Is 12967.
                    I kindly request you to take back the product and return my money at the earliest..

                    Pardeep kumar
                    Dhuri
                    Oct 23, 2016
                    Complaint marked as Resolved 
                    OnlineClues customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 22, 2016
                    OnlineClues Customer Care's response
                    Dear Customer,
                    We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
                    Thanks & Regards,
                    Onlineclues Team
                    I am order 5 causal shirt but the shirt com deffern t so i dnt i want my mony back
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                      S
                      suman dhara
                      Sep 19, 2016
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                      Address: Howrah, West Bengal, 711302

                      Return
                      +1 photos
                      Sep 14, 2016
                      deepakkpatil's response
                      Product return and refund
                      Sep 14, 2016
                      deepakkpatil's response
                      Hello Sir, I Deepak Patil, I had to order a shirt from your site. And I have been wrong shirt. I'm back to the shirt. I give my money to this request
                      Mo. No.[protected]
                      Sep 19, 2016
                      Updated by suman dhara
                      Return on amount Bank transfer
                      Hello Sir, I Deepak Patil, I had to order a shirt from your site. And I have been wrong shirt. I'm back to the shirt. I give my money to this request
                      Mo. No.[protected]
                      I have ordered 5 shirts(M) colours shown in the page not matched in the delivery
                      I want to return this product because it s size is small it is uncomfortable I need xxx size
                      L
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                        P
                        Prakash@45
                        from Mumbai, Maharashtra
                        Sep 18, 2016
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                        Address: Hisar, Haryana, 125001
                        Website: Onlineclues. com

                        We have placed order for combo pack of London look shirts we have received shirts which are short in size & colours of shirts are different from photo shown on website I am trying online mobile now both now are busy everytime so sir refund my money and take your goods back
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                          A
                          Akshatha C Bharadwaj
                          from Bengaluru, Karnataka
                          Sep 18, 2016
                          Resolved
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                          Resolved

                          Address: 560085
                          Website: onlineclues.com

                          I have orderd a london looks women skinny-fit denim jeans size 36 SKU code-LL 3Gjeans 4
                          order number-C I N 4 7 3 3 6 8
                          As I have orderd wrong size please make sure that this product will be taken back from your company at the earliest as the return product complaint should be registered within 24hrs
                          I kindly request you to take back the product and return my money at the earliest.
                          Oct 23, 2016
                          Complaint marked as Resolved 
                          OnlineClues customer support has been notified about the posted complaint.
                          Sep 18, 2016
                          Updated by Akshatha C Bharadwaj
                          I have orderd a london looks women skinny-fit denim jeans size 36 SKU code-LL 3Gjeans 4
                          order number-C I N 4 7 3 3 6 8
                          As I have orderd wrong size please make sure that this product will be taken back from your company at the earliest as the return product complaint should be registered within 24hrs
                          I kindly request you to take back the product and return my money at the earliest.
                          Sep 18, 2016
                          Updated by Akshatha C Bharadwaj
                          I have orderd a london looks women skinny-fit denim jeans size 36 SKU code-LL 3Gjeans 4
                          order number-C I N 4 7 3 3 6 8
                          As I have orderd wrong size please make sure that this product will be taken back from your company at the earliest as the return product complaint should be registered within 24hrs
                          I kindly request you to take back the product and return my money at the earliest.
                          Verified Support
                          Sep 22, 2016
                          OnlineClues Customer Care's response
                          Dear Customer,
                          We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                          Regards,
                          Onlineclues Team
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                            S
                            Siddharthkohli
                            Sep 18, 2016
                            Resolved
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                            Resolved

                            Address: Pondicherry, Puducherry, 605006
                            Website: www.onlineclues.com

                            I have ordered shirt with combo pack of 5, for rs.1000 whatever i have seen shirts colour in website I didn't get that colours in real. what i got it's totally different. I want to return these shirts And I want my money back. Please try to refund my money. I was trying to refund from the next minute but I am not able to get. I dont how to approach. Help me to get it back my money please.
                            Oct 24, 2016
                            Complaint marked as Resolved 
                            OnlineClues customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 22, 2016
                            OnlineClues Customer Care's response
                            Dear Sir,
                            We have escalated this case again internally and one of our representatives will get in touch with you to assist with this.

                            Thanks & Regards,
                            Onlineclues Team
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                              J
                              JagadishKrishnasamy
                              from Mumbai, Maharashtra
                              Sep 18, 2016
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                              Address: Chennai, Tamil Nadu, 600100
                              Website: Onlineclues.com

                              I have chosen wrong product. So kindly cancel my order CIN489762.

                              Mobile : [protected]
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                                S
                                Snap King Art's
                                from Mumbai, Maharashtra
                                Sep 17, 2016
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                                Address: Mumbai City, Maharashtra, 400066
                                Website: OnlineClues

                                Mene 2 order place kia he...aur ye sub cmpln dekh k heran hu..sala ye to fraud compny he..
                                Sep 17, 2016
                                Updated by Snap King Art's
                                poor qulty he...size me locha...aur hoga mera gocha...
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                                  V
                                  venkadesh babu, jayabal.
                                  from Bengaluru, Karnataka
                                  Sep 17, 2016
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                                  Address: 560070
                                  Website: onlineclues.com

                                  The product which they shown is entirely different what i had received .
                                  very worst product, no worth for money.
                                  I had paid 1100 but this product worth will be 500 to 600 only very poor quality the y are cheating the customers please do the needful to save the consumers from this type of fake companies.
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                                    G
                                    Ginny Mahindru
                                    from Jalandhar, Punjab
                                    Sep 17, 2016
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                                    Address: 147001
                                    Website: online clues

                                    I want t chnage my shirts of 3combo shirts of london looks those colour of shirts that i want that doesnt dliver to me so i wnt to change it so plz full fill my request i[censored] give no response then no one wants to shop with u plzz reply me
                                    Shippers adress- Spark International opp holy hospital tosham road hissar 125001 hariyana
                                    Vat-tin [protected]
                                    Sep 17, 2016
                                    Updated by Ginny Mahindru
                                    bhen chod
                                    Sep 17, 2016
                                    Updated by Ginny Mahindru
                                    chnge krdo saleo
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                                      K
                                      Kamalrao117
                                      from Sangamner, Maharashtra
                                      Sep 17, 2016
                                      Resolved
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                                      Resolved

                                      Address: Gurgaon, Haryana, 122001
                                      Website: Onlineclues.com

                                      The quality of the shirts which they are selling is soo poor they are frauding people i want my refund otherwise i eill go to consumer court. I call the company they give me a complaint no and say company mber will call me in 10 days and then i have to courier the item to them. Wtf this is call easy return shame on you onlineclues your company even dnt knw the meaning of easy return. Respond to my complaint no 12889 other wise your company is in big trouble mobile no [protected]
                                      Oct 25, 2016
                                      Complaint marked as Resolved 
                                      OnlineClues customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 22, 2016
                                      OnlineClues Customer Care's response
                                      Dear Sir,

                                      Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

                                      Thanks & Regards,
                                      Onlineclues Team
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                                        P
                                        Paiya karthi
                                        from Idukki, Kerala
                                        Sep 17, 2016
                                        Resolved
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                                        Resolved

                                        Address: Krishnagiri, Tamil Nadu, 635109
                                        Website: Onlineclues

                                        I received the product with different size and also quality is not good what they assured.its totally different from the picture in the website.so kindly take the product as return my registered mobile no is [protected] and CIN468074.please do the process as soon as possible.product name london looks demin jeans. There is no proper contact number for their website.
                                        Oct 24, 2016
                                        Complaint marked as Resolved 
                                        OnlineClues customer support has been notified about the posted complaint.
                                        Verified Support
                                        Sep 22, 2016
                                        OnlineClues Customer Care's response
                                        Dear Customer,
                                        We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
                                        Thanks & Regards,
                                        Onlineclues Team
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