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OnlineClues Complaints & Reviews

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Updated: Dec 18, 2021

Complaints 4675

Resolved

2872

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1803

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OnlineClues reviews & complaints page 179

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Address: Hisar, Haryana, 125001

I want to return the branded combo of 3 pure cotton shirts qty -1 size - l.. the quality of the product is bad and size is not as expected.. and colour of the shirts are different from which i order.

Your sparkinternational shipment with awb number[protected] order no. cin392341
Price : 799
Phone number : [protected]
Email : [protected]@gmail.com

Sep 28, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Aug 27, 2016

OnlineClues Customer Care's response Dear Customer,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

Thanks & Regards,
Onlineclues Team

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Address: Mumbai City, Maharashtra, 400076

Website: ONLINE CLUES

Order detail :

Order id:cin387425
Order date: aug 18, 2016
Date of delivery: 23 aug 2016
Product name:branded combo of 3 pure cotton shirts
Unit cost 699 (Delivery charge 100) total cost 799

Return reason:

The product which was i bought andsaw that is not delivered to me so i want to refund. Because i have seen those cloths in photos are totally different from cloth which is delivered to me... This is cash on delivery product and shipped through gati and tracking code is[protected] and if you dont take any action within 1 day then i fill fir against your company
Manish kumar
Hostel 8 iit bombay
City - mumbai
State-maharashtra
Zip -400076

+1 photos

Sep 28, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Aug 27, 2016

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

Regards,
Onlineclues Team

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Address: 122001

Website: www.onlineclues.com

I have ordered 10 piece of t - shirts round neck large size and i have received those 10 piece of t shirts but the matter is that the original product does not match with the product shown on the site.
E. G. 1) 10 t shirts colour does not match with shown on the site
2) shown t shirts prints and original t shirts print not match with each other size of neck is too small

Sep 27, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Aug 27, 2016

OnlineClues Customer Care's response Dear Customer,
We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
Thanks & Regards,
Onlineclues Team

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Address: West Godavari, Andhra Pradesh, 534005

Gorrela saikumar
c/o g surya narayana
h.No:16b-10-70/1
lankapet 6th road
ellru
andhra pradesh
zip-53405
item name: brnded combo of 3 pure linen shirtsss
cin260511
[protected]

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Address: Ajmer, Rajasthan, 305901

Dear Sir
i am calling on Online clues mobile No. [protected]-39. But not attempted my call. Please solve my problem. My Mobile no. is [protected].

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Address: New Delhi, Delhi

Hi
I am Ajit and I parched 3 jeans from onlineclues.com .online product are totally different which I got.now I want to refund and I called them so many times but their contact number is always BUSY BUSY BUSY if its connected No one pick the call.if pick the call they talk like a boss.very bad service...

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Address: Vaishali, Bihar, 844101

My order no is cin375558
Order date 11/08/2016
Ize m
Time 4:43 pm
Quantity 1
Unit price 999
Grand total 1099
Curieer name is delhivery

Yestreday i got five cotton shirts from curieer name is delhivery on 22/08/2016 at 3:30 pm, but color was missmatch
I cound not get that colour which i chossen and ordered
O i want to return the shirts

Thanks
Naveen kumar

Sep 27, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Aug 23, 2016

Updated by kant kumar My order no is cin375558
order date 11/08/2016
size M
time 4:43 pm
quantity 1
unit price 999
grand total 1099
curieer name is delhivery

yestreday i got five cotton shirts from curieer name is delhivery on 22/08/2016 at 3:30 pm, but color was missmatch
i cound not get that colour which i chossen and ordered
so i want to return the shirts

Verified Support

Aug 26, 2016

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

Regards,
Onlineclues Team

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Hi,

I had ordered for shirts from onlineclues.com, by paying cod.
But the shirts i received is of not good quality, color is faded and it is dirty.
Also size doesn't match and product not what is shown in website.

I would like to return this product. But customer care is not picking call, and not even responding to email.

Order #: cin376807

Regards,
Shivali
[protected]

Sep 29, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Aug 26, 2016

OnlineClues Customer Care's response Dear Sir,
We have escalated this case again internally and one of our representatives will get in touch with you to assist with this.

Thanks & Regards,
Onlineclues Team

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Address: Dehradun, Uttarakhand, 248001

Website: Onlineclues.com

I'm not happy with product, i didnt correct order so i want to retrun it..

Aug 23, 2016

Updated by Amankumar1 As fast as you can do please return

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Address: Mumbai City, Maharashtra, 400069

Website: Onlineclues.com

I ordered 3 jeans from our onlinelues.com but all 3 jeans are different in color they were shown on site n even small in size i'm calling your no from last two weeks and i'm not getting any response i call it rings someone cuts the call and again it comes busy.. Don't know what you people get by eating money of people.. I want my product to get change or i want a refund l... I only want refund no product exchange.. So i'll request you to solve my problem..

Sep 27, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Aug 23, 2016

Updated by Durgesh Nerurkar I ordered 3 jeans from our onlinelues.com but all 3 jeans are different in color they were shown on site n even small in size I'm calling your no from last two weeks and I'm not getting any response I call it rings someone cuts the call and again it comes busy.. Don't know what you people get by eating money of people.. I want my product to get change or I want a refund L... I only want refund no product exchange.. So I'll request you to solve my problem..

Verified Support

Aug 26, 2016

OnlineClues Customer Care's response Hello, Greetings from OnlineClues!
We regret to inform you that we were unable to find the details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply so that we can do the needful.
Onlineclues Team

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Address: 560066

While buying the product the size is mentioned as 42. But the size is not fitting. I want to exchange.

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Address: 530003

Website: onlineclues

I have ordered 3 combo pack 799 Deal shirts oder No CIN304104 in order with 18th augest but your delhivery totally other colur shirts and very cheap qulity I Have Not Satisfied for Ur Products plz Refund and giving my money back...

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Address: 122001

Website: www.onlineclues.com

I have order a product (Jeans) which have been received on 21st august'16 however "product which i have received is not matched which has been displayed, quality is very bad" hence wants to return back but no response received from them, tried to contact on their customer care number which is all times busy (Both numbers)-[protected]/39 mon-sat (10 am to 6 pm), we have emailed on - [protected]@gmail.com| but no any response from end. Plz. Help us my order id is cin390632 (London looks 3 blended jeans).
Plz. Resolve the issue and we want refund my money.

Thx
Bikash kumar singh

Sep 28, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Aug 24, 2016

Updated by biku785635 Still I m waiting no any reply came from online clues

Verified Support

Aug 26, 2016

OnlineClues Customer Care's response Dear Sir,
Please check your gmail account, customer care team will revert to you.
Team Onlineclues

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Address: 411004

Website: www.onlineclues.com

Dear sir,
This is rakesh dahale i ordered the product and also i got it from sparkinternational shipment with awb number[protected] & order no. Cin382783.
But my complaint is that whatever i ordered actually i do not get it and product which i got which is very very cheap and defective.
So i want to return it, otherwise i will take proper action on this onlineclues.com for making foolish to the customer. They shows something different and delivered different.
I want immediate response from you to this mail otherwise i will take strict action against this e-commerce website to the consumer court.
I wish you also take strict action against such fraud things going around us as qualitative e-commerce website to maintain professional as well as customer relationship well.

Sep 28, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Aug 26, 2016

OnlineClues Customer Care's response Dear Sir,
Please check your gmail account, customer care team will revert to you.
Thanks & Regards
Onlineclues Team

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Address: New Delhi, Delhi, 110025

Website: onlinecluse.com

My order no CIN382212
BLUEDART courier with tracking code [protected]
sku coce : ll shirt 4l
london looks blend of 5 shirt is very poor quality and shirt is not comfortable on my hand. too short on my hand..
plz sir i want my product return
and my amount 1099(delivery charge 100)
please return my product...
as soon as posible..

Aug 22, 2016

Updated by Jeetu Raaj london looks blend of 5 shirt is very poor quality and shirt is not comfortable.
and quality is so poor...

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Address: Gumla, Jharkhand, 835207

Website: www.onlineclues.com

Sir m buying of shirt from online clues.com but when delivered itam i except product and opened package i shee shirt quality is very bed and lower quality
Itam price of 799.0 sir this company are very fraud i requested to u plz take actions of this company and return my mony

+1 photos

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Address: Surat, Gujarat

Website: onlinecluse

Order detail :

Order id:cin391237
Order date: aug 17, 2016
Date of delivery: 22 aug 2016
Product name:london look blended denim jeans combo 3
Unit cost 999 (delivery charge 100) total cost 1099

Return reason:

The product which was i bought that is not delivered to me so i want to return it. please refund me. please try to understand my problem i want refund. because i have seen those cloths in photos are totally different from cloth which is delivered to me

Sep 28, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Aug 22, 2016

Updated by harsh kan Order detail :

Order id:CIN391237
Order date: Aug 17, 2016
Date of delivery: 22 Aug 2016
Product name:London look blended denim jeans combo 3
Unit cost 999(delivery charge 100) total cost 1099

Return reason:

The product which was I bought that is not delivered to me so I want to return it.please refund me.please give me my refund because the order is not match with order which was seen by me

Verified Support

Aug 26, 2016

OnlineClues Customer Care's response Dear Sir,
We have escalated this case again internally and one of our representatives will get in touch with you to assist with this.

Thanks & Regards,
Onlineclues Team

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Address: 768004

Sir please returned my money. The London look shirts colour are different from the original image. And very poor quality. Even Size is not happening.
its very poor quality and fitting is just not happening.
The images which was shown in Picture is totally different

Regards,
Swadeep Mohanty
[protected]

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Address: Bangalore Rural, Karnataka, 561203

Website: Onlineclues.com

Branded London Looks set of 5 shiirts (pact of 5) .Material of quality is so cheap and size is not perfect for me and i received colour of shirts is also not good so i am unsatisfied with these combo pack, i want return my pack so please fund the money. My order number CIN363384

Aug 22, 2016

Updated by Vinod Kumar RB Branded London looks set of 5 shirts (pact of 5) .Material of quality is so cheap and size is not perfect for me and i received colour of shirts is also not good so i am unsatisfied with these combo pack, i want return my pack so please fund the money.

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Address: Khammam, Andhra Pradesh, 507303

Website: onlineclues

Respected sir
request for cancelation of my order no CIN401531

Hi sir my name is nagendra i had orederd for shirts in online clues I want to cancel my order because i choose wrong one on online cules i would like to choose another product for order
my order number is CIN401531
date of the order 21/8/16
so please cancel my order

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