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OnlineClues Complaints & Reviews

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Last updated Dec 18, 2021
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OnlineClues Head Office Address

Sector 57
Gurgaon
Gurgaon District
Haryana
India
122001

OnlineClues reviews & complaints page 178

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P
Prabhakar jha c
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

About shirts

Address:110084
Website:online.cules

Hi,

I had ordered for Shirts from Onlineclues.com, by paying COD.
But the shirts i received is of not good Quality, Color is faded and it is dirty.
Also size doesn't match and product not what is shown in website.No one is give a proper response.This is my 3rd comolient regarding this issue.can u plz refund my money.

I would like to return this product. But customer care is not picking call, and...
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N
Naeem Choudhary
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Wrong item

Address:201301

My item is wrong
B-97sector-5...
+1 photos
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C
chauhan sandip
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Not interested

Address:397036

Please cancel my order...
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J
Jyoti prasad chakraborty
from Dhupgari, West Bengal
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I want to return onlineclues product

Address:700081
Website:Online clues.com

The product is not good as much as I think. I want my money back..plez solve my problem....
+1 photos
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V
Vipul Dholariya
from Bengaluru, Karnataka
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Return product due to wrong product delivery

Address:560078

Hi, I had ordered for Shirts from Onlineclues.com, by paying COD. But the shirts i received is of not good Quality, Color is faded and it is dirty. Also size doesn't match and product not what is shown in website.No one is give a proper response.This is my 3rd complient regarding this issue.can u plz refund my money. I would like to return this......
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S
santhakumarb
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Return product due to wrong product delivery & worst quality

Address:Hisar, Haryana, 125001
Website:www.onlineclues.com

Hi,

I had ordered for Shirts from Onlineclues.com, by paying COD.
But the shirts i received is of not good Quality, Color is faded and it is dirty.
Also size doesn't match and product not what is shown in website.No one is give a proper response.This is my 3rd comolient regarding this issue.can u plz refund my money.

I would like to return this product. But customer care is not picking call, and...
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V
Vivek Ramesh Pawar
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Jeans pack of 3

Address:Pune, Maharashtra, 411015
Website:Online clues

I have ordered jeans combo pack of 3 and received and I paid rupees 1099 in cash as of I was out of town I could not able see the product. my order no is CIN 352075 and the product is not which I have ordered and seen while ordering. Please send me the right product which I ordered n seen in the picture I kept the product as it is am waiting for your helpful reply thank you...
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S
Sumanta Kumar Dey
from Bhubaneshwar, Odisha
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Difference in size

Address:Khordha, Odisha, 751019
Website:onlineclues

I have ordered 4 combo shirts of 3 .. the size wanted is M but they delivered me size L for all 3 of them.. i want to return it. please refund my cash.
in the pack it is mentioned M size but the shirts are of L size...
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V
vijayparmar258
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product is very bad / size wrong

Address:Vadodara, Gujarat, 391110
Website:onlineclues.com

I have ordered the product and I have received it on[protected].the product is very bad and size is also different..I want to return the product.I tried many times on the phone number mentioned but there is no response.u have mailed them also.the return policy is of 7 days.plz do the favour and solve my problem
CIN376358
[protected]
Vijay Parmar
[protected]
[protected]@gmail.com...
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M
Mehul Rajput
from Mumbai, Maharashtra
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3 trouser

Address:Anand, Gujarat, 388120
Website:Www.onlineclues.com

I have received order but it is not as a have seen online...so i want to return it...
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S
satheeshmbbs
from Mumbai, Maharashtra
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Returning the goods

Address:Kanchipuram, Tamil Nadu, 603102

I ordered 3 denim jeans 1 month back... but the size is inappropriate for me.. so I registered complaint for returning of goods .. but 1 month over...no one come here &pick up the goods... complaint no lF378..i tried to call customer care of online clues...but it always says no is busy......
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K
kant kumar
from Patna, Bihar
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Return five combo pack shirts

Address:Vaishali, Bihar, 844101

I purchased five combo pack cotton shirts
and that was fully different from the image given by you in the screen
so i want to return...
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B
Belal390
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Return issue/combo of 3 shirts

Address:122001
Website:www.onlineclues.com

I have ordered a combo of 3 shirts and product was delivered on 2/3 august but i found colour missing in the product so i requested for a return they provided me a complaint id 9423 after one week they didn't make any responses so i called them again and asked what should i do then they said me to courier the shirts on the shipper address i have done that too... But i didn't get my money back yet and one thing more their phones are always...
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K
klpraveen
from Bengaluru, Karnataka
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Very slow delivery

Address:Chittoor, Andhra Pradesh, 517001

Its been 3 days no responce of my order and not even a single call has come from company so what should i do and after seeing this bad reviews should i belive them and continue shopping...
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P
Prathap rannaa
from Tiruvalla, Kerala
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Product issue

Address:600045

I ordered pack of 3 London looks shirts now I receive that is very wrost quality and small size I don't want this now I will return that product you have take return and return my money
My order number was CIN377100 value is 799

Regards

Prathap m
Con no : [protected] & [protected]...
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A
Aathi Pmk
from Mumbai, Maharashtra
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Different colour & different material

Address:623707
Website:online clues .com

My online protect different colour. Different metriols, please written by your protect, please replacing my money, protect you will very poor clothes. Idon, t like your protect. Please very urgent my money replace. My order no.[protected]...
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D
deva1983
from Shillong, Meghalaya
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Return complaint no 10414

Address:North 24 Parganas, West Bengal, 743411
Website:www.onlineclues.com

London looks blend of 5 cotton shirts!
Ize: l
I have ordered on aug 7, 2016 3:07:04 am.

I received it on 15.08.16. After receiving i found that it was different in colour so i called customer service for return and online clues gave me the return complain no 10414 & told me that it will be picked up within 10 days from my address.
But 10 days are gone but they made no service.
They are unreachable...
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A
Atul Yashwant Singh
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Colour of product completely different as shown on website

Address:Gautam Buddh Nagar, Uttar Pradesh, 201309

Hello sir,
I got my shirt... Two days ago and after opening the parcel... I found out that the colours of shirts were completely different from what it was there on website... And i didn't like it... So i would like to return the shirts at the earliest and get my money back...


Regards
Atul yashwant singh
Jiit noida sector 62
Mb no.[protected]...
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G
Glen Floyd Alemão
from Raia, Goa
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Return of products to supplier wrong order.

Address:125001
Website:www.onlineclues.com

Dear sir/madam,

As per online advertisement i had placed order for,
Branded combo of 3 pure cotton shirts
Sku code-3 solid m

Products received is not as per order placed,
Size ordered was m and color ordered was yellow, navy blue and white

Parcel received size is incorrect and color mismatched
1 shirt xxl and 2 shirt l, color mismatched and all products are not branded.br...
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S
Sujeet Gaikwad
from Mumbai, Maharashtra
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Exchange combo of 5 cotton shirt

Address:Mumbai City, Maharashtra, 400706

I want to exchange the branded london looks blend combo of 5 pure cotton shirts QTY -1 size - l .. the quality of the product is bad and size is not as expected .. and colour of the shirts are different from which I order.
My Order no is. CIN394669
Your SPARKINTERNATIONAL shipment with AWB Number[protected]...
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