Claimed

OnlineClues Complaints & Reviews

3.1
Updated: Dec 18, 2021
Complaints 4675
Resolved
2872
Unresolved
1803
Contacts

File a complaint to OnlineClues

Having problems with OnlineClues?

File a complaint and get it resolved by OnlineClues customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

OnlineClues reviews & complaints page 178

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
Prabhakar jha c
from Delhi, Delhi
Aug 25, 2016
Resolved
Report
Copy
Resolved

Address: 110084
Website: online.cules

Hi,

I had ordered for Shirts from Onlineclues.com, by paying COD.
But the shirts i received is of not good Quality, Color is faded and it is dirty.
Also size doesn't match and product not what is shown in website.No one is give a proper response.This is my 3rd comolient regarding this issue.can u plz refund my money.

I would like to return this product. But customer care is not picking call, and not even responding to email. prabhakar jha mobile no. [protected]
Sep 29, 2016
Complaint marked as Resolved 
OnlineClues customer support has been notified about the posted complaint.
Verified Support
Aug 27, 2016
OnlineClues Customer Care's response
Dear Customer,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

Thanks & Regards,
Onlineclues Team
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    N
    Naeem Choudhary
    Aug 25, 2016
    Report
    Copy

    Address: 201301

    My item is wrong
    B-97sector-5
    +1 photos
    Aug 25, 2016
    Updated by Naeem Choudhary
    my item is rong
    Aug 25, 2016
    Updated by Naeem Choudhary
    my item rong
    B-97sector-5 noida
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      C
      chauhan sandip
      Aug 25, 2016
      Report
      Copy

      Address: 397036

      Please cancel my order
      Aug 25, 2016
      Updated by chauhan sandip
      Please cancel my order
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        J
        Jyoti prasad chakraborty
        from Dhupgari, West Bengal
        Aug 25, 2016
        Report
        Copy

        Address: 700081
        Website: Online clues.com

        The product is not good as much as I think. I want my money back..plez solve my problem.
        +1 photos
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          V
          Vipul Dholariya
          from Bengaluru, Karnataka
          Aug 25, 2016
          Report
          Copy

          Address: 560078

          Hi, I had ordered for Shirts from Onlineclues.com, by paying COD. But the shirts i received is of not good Quality, Color is faded and it is dirty. Also size doesn't match and product not what is shown in website.No one is give a proper response.This is my 3rd complient regarding this issue.can u plz refund my money. I would like to return this...
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            santhakumarb
            from Gurgaon, Haryana
            Aug 25, 2016
            Resolved
            Report
            Copy
            Resolved

            Address: Hisar, Haryana, 125001
            Website: www.onlineclues.com

            Hi,

            I had ordered for Shirts from Onlineclues.com, by paying COD.
            But the shirts i received is of not good Quality, Color is faded and it is dirty.
            Also size doesn't match and product not what is shown in website.No one is give a proper response.This is my 3rd comolient regarding this issue.can u plz refund my money.

            I would like to return this product. But customer care is not picking call, and not even responding to email.

            Order #: CIN394979

            Regards,
            SANTHA KUMAR
            [protected].
            Sep 27, 2016
            Complaint marked as Resolved 
            OnlineClues customer support has been notified about the posted complaint.
            Aug 24, 2016
            Updated by santhakumarb
            Hi,

            I had ordered for shirts from onlineclues.com, by paying cod.
            But the shirts i received is of not good quality, color is faded and it is dirty.
            Also size doesn't match and product not what is shown in website.

            I would like to return this product. But customer care is not picking call, and not even responding to email.

            Order #: cin394979

            Regards,
            Santha kumar
            [protected]...
            Verified Support
            Aug 27, 2016
            OnlineClues Customer Care's response
            Dear Sir,
            We have escalated this case again internally and one of our representatives will get in touch with you to assist with this.

            Thanks & Regards,
            Onlineclues Team
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              V
              Vivek Ramesh Pawar
              from Pune, Maharashtra
              Aug 24, 2016
              Resolved
              Report
              Copy
              Resolved

              Address: Pune, Maharashtra, 411015
              Website: Online clues

              I have ordered jeans combo pack of 3 and received and I paid rupees 1099 in cash as of I was out of town I could not able see the product. my order no is CIN 352075 and the product is not which I have ordered and seen while ordering. Please send me the right product which I ordered n seen in the picture I kept the product as it is am waiting for your helpful reply thank you
              Sep 27, 2016
              Complaint marked as Resolved 
              OnlineClues customer support has been notified about the posted complaint.
              Verified Support
              Aug 27, 2016
              OnlineClues Customer Care's response
              Dear Customer,

              Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

              Thanks & Regards,
              Onlineclues Customer Care Team
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Sumanta Kumar Dey
                from Bhubaneshwar, Odisha
                Aug 24, 2016
                Report
                Copy

                Address: Khordha, Odisha, 751019
                Website: onlineclues

                I have ordered 4 combo shirts of 3 .. the size wanted is M but they delivered me size L for all 3 of them.. i want to return it. please refund my cash.
                in the pack it is mentioned M size but the shirts are of L size
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  V
                  vijayparmar258
                  Aug 24, 2016
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: Vadodara, Gujarat, 391110
                  Website: onlineclues.com

                  I have ordered the product and I have received it on[protected].the product is very bad and size is also different..I want to return the product.I tried many times on the phone number mentioned but there is no response.u have mailed them also.the return policy is of 7 days.plz do the favour and solve my problem
                  CIN376358
                  [protected]
                  Vijay Parmar
                  [protected]
                  [protected]@gmail.com
                  Oct 3, 2016
                  Complaint marked as Resolved 
                  OnlineClues customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 27, 2016
                  OnlineClues Customer Care's response
                  Dear Sir,
                  Please check your gmail account, customer care team will revert to you.
                  Thanks & Regards
                  Onlineclues Team
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    M
                    Mehul Rajput
                    from Mumbai, Maharashtra
                    Aug 24, 2016
                    Report
                    Copy

                    Address: Anand, Gujarat, 388120
                    Website: Www.onlineclues.com

                    I have received order but it is not as a have seen online...so i want to return it
                    +1 photos
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      satheeshmbbs
                      from Mumbai, Maharashtra
                      Aug 24, 2016
                      Report
                      Copy

                      Address: Kanchipuram, Tamil Nadu, 603102

                      I ordered 3 denim jeans 1 month back... but the size is inappropriate for me.. so I registered complaint for returning of goods .. but 1 month over...no one come here &pick up the goods... complaint no lF378..i tried to call customer care of online clues...but it always says no is busy...
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        K
                        kant kumar
                        from Patna, Bihar
                        Aug 24, 2016
                        Report
                        Copy

                        Address: Vaishali, Bihar, 844101

                        I purchased five combo pack cotton shirts
                        and that was fully different from the image given by you in the screen
                        so i want to return
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          B
                          Belal390
                          from Noida, Uttar Pradesh
                          Aug 24, 2016
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: 122001
                          Website: www.onlineclues.com

                          I have ordered a combo of 3 shirts and product was delivered on 2/3 august but i found colour missing in the product so i requested for a return they provided me a complaint id 9423 after one week they didn't make any responses so i called them again and asked what should i do then they said me to courier the shirts on the shipper address i have done that too... But i didn't get my money back yet and one thing more their phones are always busy or unreachable and i[censored] somehow made a call they don't receive...
                          Please provide a satisfactory answer asap or ready for some serious actions
                          Oct 10, 2016
                          Complaint marked as Resolved 
                          OnlineClues customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 27, 2016
                          OnlineClues Customer Care's response
                          Dear Customer,
                          We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
                          Thanks & Regards,
                          Onlineclues Team
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            K
                            klpraveen
                            from Bengaluru, Karnataka
                            Aug 24, 2016
                            Report
                            Copy

                            Address: Chittoor, Andhra Pradesh, 517001

                            Its been 3 days no responce of my order and not even a single call has come from company so what should i do and after seeing this bad reviews should i belive them and continue shopping
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              P
                              Prathap rannaa
                              from Tiruvalla, Kerala
                              Aug 24, 2016
                              Report
                              Copy

                              Address: 600045

                              I ordered pack of 3 London looks shirts now I receive that is very wrost quality and small size I don't want this now I will return that product you have take return and return my money
                              My order number was CIN377100 value is 799

                              Regards

                              Prathap m
                              Con no : [protected] & [protected]
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                Aathi Pmk
                                from Mumbai, Maharashtra
                                Aug 24, 2016
                                Report
                                Copy

                                Address: 623707
                                Website: online clues .com

                                My online protect different colour. Different metriols, please written by your protect, please replacing my money, protect you will very poor clothes. Idon, t like your protect. Please very urgent my money replace. My order no.[protected]
                                Aug 24, 2016
                                Updated by Aathi Pmk
                                My orter different colours and different materials.please replacement my money
                                Aug 24, 2016
                                Updated by Aathi Pmk
                                My order different colours, different metriels different clothing please replace
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  D
                                  deva1983
                                  from Shillong, Meghalaya
                                  Aug 24, 2016
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: North 24 Parganas, West Bengal, 743411
                                  Website: www.onlineclues.com

                                  London looks blend of 5 cotton shirts!
                                  Ize: l
                                  I have ordered on aug 7, 2016 3:07:04 am.

                                  I received it on 15.08.16. After receiving i found that it was different in colour so i called customer service for return and online clues gave me the return complain no 10414 & told me that it will be picked up within 10 days from my address.
                                  But 10 days are gone but they made no service.
                                  They are unreachable by phone.
                                  Oct 3, 2016
                                  Complaint marked as Resolved 
                                  OnlineClues customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 27, 2016
                                  OnlineClues Customer Care's response
                                  Dear Customer,
                                  We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                                  Regards,
                                  Onlineclues Team
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    Atul Yashwant Singh
                                    from Delhi, Delhi
                                    Aug 24, 2016
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: Gautam Buddh Nagar, Uttar Pradesh, 201309

                                    Hello sir,
                                    I got my shirt... Two days ago and after opening the parcel... I found out that the colours of shirts were completely different from what it was there on website... And i didn't like it... So i would like to return the shirts at the earliest and get my money back...


                                    Regards
                                    Atul yashwant singh
                                    Jiit noida sector 62
                                    Mb no.[protected]
                                    Sep 29, 2016
                                    Complaint marked as Resolved 
                                    OnlineClues customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 27, 2016
                                    OnlineClues Customer Care's response
                                    Dear Sir,
                                    Please check your gmail account, customer care team will revert to you.
                                    Thanks & Regards
                                    Onlineclues Team
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      G
                                      Glen Floyd Alemão
                                      from Raia, Goa
                                      Aug 24, 2016
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: 125001
                                      Website: www.onlineclues.com

                                      Dear sir/madam,

                                      As per online advertisement i had placed order for,
                                      Branded combo of 3 pure cotton shirts
                                      Sku code-3 solid m

                                      Products received is not as per order placed,
                                      Size ordered was m and color ordered was yellow, navy blue and white

                                      Parcel received size is incorrect and color mismatched
                                      1 shirt xxl and 2 shirt l, color mismatched and all products are not branded.
                                      I want to return all products kindly arrange to refund my money
                                      May 9, 2017
                                      Complaint marked as Resolved 
                                      OnlineClues customer support has been notified about the posted complaint.
                                      Verified Support
                                      Aug 27, 2016
                                      OnlineClues Customer Care's response
                                      Dear Sir,
                                      Greetings of the Day! We regret the difficulties you are experiencing and we thank you for bringing your concern to our attention. In response to your concern, we would request you to kindly revert with your contact number, Work order number and E-mail i.d so that we can communicate to you and assist you better in this regard.
                                      Thanks & Regards
                                      Onlineclues customer care team
                                      Sep 08, 2016
                                      Updated by Glen Floyd Alemão
                                      The contact no provided call are never answering call and most of the time the numbers are busy, I have sent several mails requesting your company people come and collect items that are in condition delivered.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        S
                                        Sujeet Gaikwad
                                        from Mumbai, Maharashtra
                                        Aug 23, 2016
                                        Report
                                        Copy

                                        Address: Mumbai City, Maharashtra, 400706

                                        I want to exchange the branded london looks blend combo of 5 pure cotton shirts QTY -1 size - l .. the quality of the product is bad and size is not as expected .. and colour of the shirts are different from which I order.
                                        My Order no is. CIN394669
                                        Your SPARKINTERNATIONAL shipment with AWB Number[protected]
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit