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OnlineClues Complaints & Reviews

3.1
Updated: Dec 18, 2021
Complaints 4675
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2872
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OnlineClues reviews & complaints page 195

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N
NagaSudhakar
from Vasai-Virar, Maharashtra
Aug 1, 2016
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Address: Sri Amarajeevi Potti Sri Ramulu Nellore, Andhra Pradesh, 524121

Dear Sir,

What ever the product received that is not satisfied with Quality and Color, So i want to return so kindly conform the return policy against the item.

Thanks & Regards
G Naga Sudhakar
[protected]
[protected]@gmail.com
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    K
    kalpesh rathod
    Aug 1, 2016
    Resolved
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    Resolved

    Address: Mumbai City, Maharashtra, 400042

    My self kalpesh. a16 sai krupa socity, juvekar marg bhandup (e) mumbai 400042
    I'm ordered product (shirt) is totally different jo kuch bhi colour dikhaya wo colour nai hai. or to aek shirt fata hua bhi nikla. or aekdam bakvas kapda diya hai.
    I also did not receive any separate invoice... and mai es product se bilkuli khush nahi hu muze mere mony returne kardo, and this return posses are fast...
    +1 photos
    Sep 3, 2016
    Complaint marked as Resolved 
    OnlineClues customer support has been notified about the posted complaint.
    Verified Support
    Aug 03, 2016
    OnlineClues Customer Care's response
    Dear Customer, We completely understand your concern and apologize for the inconvenience caused. We will try to resolve your problem. Please connect with us on writetous www.[protected]@gmail.com in case you require further assistance in the interim. Thanks & Regards, Onlineclues Team
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      A
      Abdul Rahuman.K
      from Mumbai, Maharashtra
      Aug 1, 2016
      Resolved
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      Resolved

      Address: 122001
      Website: www.onlineclues.com

      I ordered london looks of 5 blend shirts

      I have to replace the order

      Because my size is vary

      I bought m size i want xl. Size
      Please accept my replacement

      My order id is cin325504

      My family is not satisfied in your shirts.

      Please accept and replacing me soon.

      By replacing i want xl size.

      I ordered london looks of 5 blend shirts

      I have to replace the order

      Because my size is vary

      I bought m size i want xl. Size
      Please accept my replacement

      My order id is cin325504

      My family is not satisfied in your shirts.

      Please accept and replacing me soon.

      By replacing i want xl size.

      I ordered london looks of 5 blend shirts

      I have to replace the order

      Because my size is vary

      I bought m size i want xl. Size
      Please accept my replacement

      My order id is cin325504

      My family is not satisfied in your shirts.

      Please accept and replacing me soon.

      By replacing i want xl size.
      I ordered london looks of 5 blend shirts

      I have to replace the order

      Because my size is vary

      I bought m size i want xl. Size
      Please accept my replacement

      My order id is cin325504

      My family is not satisfied in your shirts.

      Please accept and replacing me soon.

      By replacing i want xl size. I ordered london looks of 5 blend shirts

      I have to replace the order

      Because my size is vary

      I bought m size i want xl. Size
      Please accept my replacement

      My order id is cin325504

      My family is not satisfied in your shirts.

      Please accept and replacing me soon.

      By replacing i want xl size.

      I ordered london looks of 5 blend shirts

      I have to replace the order

      Because my size is vary

      I bought m size i want xl. Size
      Please accept my replacement

      My order id is cin325504

      My family is not satisfied in your shirts.

      Please accept and replacing me soon.

      By replacing i want xl size.
      Sep 4, 2016
      Complaint marked as Resolved 
      OnlineClues customer support has been notified about the posted complaint.
      Verified Support
      Aug 03, 2016
      OnlineClues Customer Care's response
      Dear Customer, Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@gmail.com Thanks & Regards, Onlineclues Team
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        D
        deepu86
        from Bengaluru, Karnataka
        Aug 1, 2016
        Resolved
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        Resolved

        Address: Bangalore, Karnataka, 560052

        I have purchased set of shirt on 29/07/2016 but it was very low quality and size of shirt was verying and their was dirty on shirt i want to return that shirts but im trying to contact to them but they are not responding. The customer care number always will be busy if it is ring also they will not talk. I have mail them but no response from them. Im feeup of calling them.
        Sep 2, 2016
        Complaint marked as Resolved 
        OnlineClues customer support has been notified about the posted complaint.
        Verified Support
        Aug 02, 2016
        OnlineClues Customer Care's response
        Dear Customer, We have escalated this case again internally and one of our representatives will get in touch with you to assist with this. Thanks & Regards, Onlineclues Team
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          A
          Ak chavhan
          from Nagpur, Maharashtra
          Aug 1, 2016
          Resolved
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          Resolved

          Address: Nagpur, Maharashtra, 440016

          My self akash chavhan
          202/b classic gagan apparment hingna road jaytala, nagpur
          I'm ordered product (shirt) is totally different in design from the show in image of your site.
          Many shirt are plain.
          I also did not receive any separate invoice... and mai es product se bilkuli khush nahi hu muze mere mony returne kardo, and this return posses are fast
          Sep 3, 2016
          Complaint marked as Resolved 
          OnlineClues customer support has been notified about the posted complaint.
          Verified Support
          Aug 02, 2016
          OnlineClues Customer Care's response
          Hello, Greetings from OnlineClues! We regret to inform you that we were unable to find the details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply so that we can do the needful. Onlineclues Team
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            D
            Dhaval thummar
            from Mumbai, Maharashtra
            Aug 1, 2016
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            Address: Surat, Gujarat, 395010

            I choose wrong items...
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              N
              nelson99
              from Mumbai, Maharashtra
              Aug 1, 2016
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              Address: Ahmedabad, Gujarat, 380008

              The product is totally different ..this product is very bad..return
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                S
                sushanthkiran kumar
                Aug 1, 2016
                Resolved
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                Resolved

                Address: Bangalore, Karnataka, 560076

                Myself kiran kumar, ordered london looks combo of 3 stretchable slim fit jeans, quality of the product is so bad and size of the product in not the same. I want to return the product and get refunded my money back. This seems like a worst experience online shopping, investing hard earned money on to such a bad products.

                I need to return my product and to get refunded my money asap.

                Please help to resolve the issue as earliest a possible.
                Sep 3, 2016
                Complaint marked as Resolved 
                OnlineClues customer support has been notified about the posted complaint.
                Verified Support
                Aug 02, 2016
                OnlineClues Customer Care's response
                Dear Sir, Greetings of the Day! We regret the difficulties you are experiencing and we thank you for bringing your concern to our attention. In response to your concern, we would request you to kindly revert with your contact number, Work order number and E-mail i.d so that we can communicate to you and assist you better in this regard. Thanks & Regards Onlineclues Team
                Hi team,

                the Invoice number CIN337509 for the order which i have raised a concern is measurements of the london looks combo of 3 stretchable slim fit jeans, quality of the product is not up to it.
                please find below the contact details and revert back asap.

                Mobile No : [protected]
                [protected]@gmail.com
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                  G
                  Gugulothu Laxman
                  from Hyderabad, Telangana
                  Aug 1, 2016
                  Resolved
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                  Resolved

                  Address: 500070
                  Website: www.OnlineClues.com

                  Date of incident:[protected]

                  Client number: [protected]

                  Description: i placed an order for branded combo of 3 pure lenin shirts. The product is totally different in design and even the colors are different from the shown in image of our site. The quality is extremely poor. These is not what i expected exactly.

                  Complaint: requesting refund (Please do take immediate action and return money back).
                  +4 photos
                  Sep 3, 2016
                  Complaint marked as Resolved 
                  OnlineClues customer support has been notified about the posted complaint.
                  Aug 01, 2016
                  Updated by Gugulothu Laxman
                  Date of incident:[protected]

                  Client number: [protected]

                  Description: I placed an order for Branded Combo of 3 Pure Lenin Shirts.The Product is totally different in design and even the colors are different from the shown in image of our site.The quality is extremely poor.These is not what i expected exactly.

                  Complaint: Requesting Refund(Please do take immediate action and return money back).
                  Verified Support
                  Aug 03, 2016
                  OnlineClues Customer Care's response
                  Dear Customer, Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@gmail.com Thanks & Regards, Onlineclues Team
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                    M
                    mg1993
                    from Kolkata, West Bengal
                    Aug 1, 2016
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                    Address: 122001

                    I booked london looks coloured 5 polo t-shirt but received other parcel i. E, 3 t-shirt. The parcel was booked on 27.07.2016. Please refund the money and i also call them but they did not received my call even the shirt which i got was defective
                    +1 photos
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                      M
                      Madhusudhanan Soundarrajan
                      from Chennai, Tamil Nadu
                      Aug 1, 2016
                      Resolved
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                      Resolved

                      Address: 600053
                      Website: www.onlineclues.com

                      Im ordered the shirts through onlineclues my order id cin332779. What im ordered that im not getting. Shirts color changed. Phone no always busy. Peoples are not attending the calls. I sent mail through gmail also. They are not responding. Kindly resolve the above my order. I'm disgrusted. Kindly refund the amount 1099.
                      Material cost - 999
                      Shipping charges - 100
                      Total cost -1099

                      Regards

                      S. Madhusudhanan
                      Sep 4, 2016
                      Complaint marked as Resolved 
                      OnlineClues customer support has been notified about the posted complaint.
                      Aug 01, 2016
                      Updated by Madhusudhanan Soundarrajan
                      Material is totally different. Kindly refund the amount 1099
                      Verified Support
                      Aug 02, 2016
                      OnlineClues Customer Care's response
                      Dear Customer, Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@gmail.com Thanks & Regards, Onlineclues Team
                      Waste
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                        A
                        Arvind Singh Bisht
                        from Jammu, Jammu and Kashmir
                        Aug 1, 2016
                        Resolved
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                        Resolved

                        Address: 160062

                        I placed the order through your online site “onlineclues” for shirt combo under order number cin259606 on dated 4th july-2016 on my name arvind singh bisht, house no.353, sas nagar mohali. Once i received the order products was not as per shown and quality was so bad. Same day i call the customer care and got the complaint no.6175. They assured me the stuff will back within 4-5 days and money will refund to me.
                        Since from that day i am calling and mailing them but still i didn't get any satisfactory answer.
                        Now it’s too much, can’t tolerate and i am pursuing case through consumer court.
                        Sep 6, 2016
                        Complaint marked as Resolved 
                        OnlineClues customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 02, 2016
                        OnlineClues Customer Care's response
                        Dear Customer, We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly. Thanks & Regards Onlineclues Team
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                          S
                          shreedhar T U
                          Aug 1, 2016
                          Resolved
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                          Resolved

                          Address: Dharwad, Karnataka, 580031
                          Website: www.onlineclues.com

                          I received product but it's fully different from what i seen in website. I am not satisfied with the product.
                          I don't like the product what i have received. I wanted return my product so i can order my other product in your website.
                          I didn't use ur product. I just seen it reject it bez its fully different from what i have order in your website. So plz cancel my order. Thank you
                          Sep 14, 2016
                          Complaint marked as Resolved 
                          OnlineClues customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 02, 2016
                          OnlineClues Customer Care's response
                          Dear Customer, We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous www.[protected]@gmail.com in case you require further assistance in the interim. Regards OnlinecluesTeam
                          Plz contact i have orderd london looks denims and 30 size is not not good i want 32
                          order no CIN292852

                          [protected]@gmail.com

                          [protected]


                          Jeans are well ijust want size 32 so i[censored] can give exchange plz let me know
                          My order id is CIN336920


                          my little bro accdently order this i dont want this
                          ...
                          cancle cancle cancle cancle cancle cancle cancle cancle cancle cancle cancle cancle cancle cancle cancle cancle cancle cancle cancle cancle cancle cancle cancle cancle cancle cancle cancle cancle cancle cancle cancle cancle cancle

                          I got different product - Comment #2512395 - Image #0
                          I am not satisfied with the product.
                          I have problem with size & colours of the product.& also i have problem with quality. So plz cancel my order so that i can take other product in your website.
                          This product is bit small in size & colours also different what i had seen in the website & also i receive 2+2 same products that's y i want to return my order. Thank you
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                            M
                            Munna Zaman
                            from Kochi, Kerala
                            Aug 1, 2016
                            Resolved
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                            Resolved

                            Address: 691523

                            S iteam not good verry verry damaged peace full. then siz nod fit i am oder larg size give on smole size.then colr is paide fullu shirt.am not intrested using this items. retune mony . ts iteam not good verry verry damaged peace full. then siz nod fit i am oder larg size give on smole size then colr is paide fullu shirt.am not intrested using thusing this items. retune mony . ts iteam not good verry verry damaged peace full. then siz nod fit i am oder larg size give on smole size then colr is paide fullu shirt.am not intrested using this items. retune mony . is items. retune mony .
                            +2 photos
                            Sep 2, 2016
                            Complaint marked as Resolved 
                            OnlineClues customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 02, 2016
                            OnlineClues Customer Care's response
                            Dear Customer, Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this. Thanks & Regards, Onlineclues Team
                            I have purchased 3 shirts @ 699 from online clues.com. But the same has not in the measurement. pls. return the material and may kindly refund the amount at the earliest.
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                              R
                              Rahul Raut
                              from Vasai-Virar, Maharashtra
                              Aug 1, 2016
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                              Address: Gurgaon, Haryana, 122001
                              Website: www.onlineclues.com

                              Recived 10 tshirts combo pack in good co dition but those tshirts were not as shown in yours website. And the size is not fitted me. Tried your contact number but every time its busy and already send 3 to 4 email to you but nobodey reaponded.
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                                R
                                Ravindra waghchaure
                                from Bardoli, Gujarat
                                Aug 1, 2016
                                Resolved
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                                Resolved

                                Address: Nashik, Maharashtra, 422009

                                Dear team,
                                I have received the order no.CIN 322271 which is not as per the show online so I am very disappointed plese tell how to return it on urgent basis.the customers support no given is also not working. I tried to no qhich I got for order confirmation but no one received. Contact or resolve it on urgent basis . There's is no returns to order link available on website
                                Sep 2, 2016
                                Complaint marked as Resolved 
                                OnlineClues customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 02, 2016
                                OnlineClues Customer Care's response
                                Dear Customer, We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly. Thanks, Onlineclues Team
                                I bought a combo of 3 London looks shirts... But it's quality is very bad and cheap so I return my money
                                My complain is that the order is soo poor and which things he show they cant give so dont want this order back you dont take i imform to police
                                Maine 36 size ki jeans mangawayi hai par ab muje wo replace karwani hai aur 38 size ki chahiye
                                plsss...give my money...i don't want your product...
                                pplsss...contact me
                                it is a fake...forgery company...plsss tell & spread this news
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                                  V
                                  venugoapl
                                  Aug 1, 2016
                                  Resolved
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                                  Resolved

                                  Address: 560037

                                  The product was good what you delivered to me.it was pack of three shirts worth 799.
                                  order number is : CIN318937
                                  I already checked with your team Complaint is : 8457
                                  I tried to reach on call but your team has not pick up my call.
                                  I need my money back
                                  please respond as soon as possible.
                                  don't loose your credibility with costumers.
                                  I need my money urgent
                                  Sep 3, 2016
                                  Complaint marked as Resolved 
                                  OnlineClues customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 02, 2016
                                  OnlineClues Customer Care's response
                                  Dear Customer, Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@gmail.com Thanks & Regards, Onlineclues Team
                                  Yr meri jeans ka size 36 aya hai mgaya tha 30 bhai or teeno jeans vo nhi ayi jobs ani thi
                                  I have choose the wrong product.please cancel my order order ID is CIN325504. Please cancel my product as soon as possible.
                                  I ordered 5 XL shirts and I Recieved L size shirts. I just opened one shirt and found Broken Button in that shirt and never felt too open other shirts.
                                  Order id CIN288632
                                  Email id sakthihari.[protected]@gmail.com
                                  I have ordered combo of 3 jeans from online clues, but due to size problem i want to return the product but online clues is not responding to my calls, the product shown in the image and product i received is not similar they are different...
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                                    R
                                    rpalanim
                                    from Chennai, Tamil Nadu
                                    Aug 1, 2016
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                                    Address: Chennai, Tamil Nadu, 600073

                                    The product received is not good and is different from the show in website. Size also not XL.

                                    For return I have sent mail to customer care, but no response. Mobile no always busy. Not able to return.
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                                      M
                                      milanmaiti0912
                                      Aug 1, 2016
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                                      Address: 390018
                                      Website: www.onlineclues.com

                                      I have purchased combo of 3 linen shirts, what I have ordered and what I get is totally different and its a defective piece, so want to return it..I have tried the no but its busy from last 2 3 days..I have even mailed...but no one is responsing.
                                      +2 photos
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                                        T
                                        tarunsingh1
                                        from Delhi, Delhi
                                        Aug 1, 2016
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                                        Address: 249201
                                        Website: www.onlineclues.com

                                        I ordered 1 set of 3 denims jeans which are very bad quality. Looking average.. Quality average all the jeans bad. So i want to return this product. And i want my money back. I try your consumer no. But all the time busy.. I try all the time.. But no response by your consumer..
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