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3.1
Updated: Dec 18, 2021
Complaints 4675
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2872
Unresolved
1803
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OnlineClues reviews & complaints page 196

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A
Anan Saa
from Chennai, Tamil Nadu
Aug 1, 2016
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Address: 600032
Website: www.onlineclues.com

Hi
This is ananth have ordered shirts 5 (combo) from this site. day before yesterday i received my order and it was totally disappointing. the size of the shirt "l" is too short. now i want to replace with over size /refund for the same
My order no - cin333220
My cell no - [protected]
Mail id - [protected]@gmail. com

Nobody is responding from your customer care also.
OnlineClues customer support has been notified about the posted complaint.
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    slokmedy
    Aug 1, 2016
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    Address: Vadodara, Gujarat, 390007

    Product (Shirts) is totally different colour show in site i am disapointed this product. Please retarn to my money
    +1 photos
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      A
      Aun m k
      Jul 31, 2016
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      Address: 673014
      Website: Onlineclues. Com

      My order was the combo of three shirts of colours white, lightblue and darkblue but l am regreat to inform you that the deliverd item was white, yellow and green shirts and also it look like so bad please change the product or return the money as early as possible
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        U
        uzair91
        from Mumbai, Maharashtra
        Jul 31, 2016
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        Address: Mumbai City, Maharashtra, 400070
        Website: onlineclues

        Muje ye product pasand nahi hai..I don't like this product.. N quality not good n size prb.
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          A
          ahy rajput
          Jul 31, 2016
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          Address: Dehradun, Uttarakhand, 248001
          Website: online clues

          I want to return my three pack of jeans because i ordered my jeans of three different color that are light blue, dark blue and black but all the three jeans are of same color that is dark blue. So plz i want to return them as soon as possible.
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            A
            Asish prasad
            from Kolkata, West Bengal
            Jul 31, 2016
            Resolved
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            Resolved

            Address: 700024
            Website: www.consumercomplaint/onlineclues.com

            Dear sir,
            This is to inform you that what i have ordered the colours, quality are not matching according to that so please take it back and return my money.
            Address: n-68, garden reach, pahapur road beside have more resturant, kol-24.
            Name - asish prasad
            Mob:[protected]
            Id:cin326776
            Please give my money back and take your product otherwise i have to take a strong action against you.
            Sep 3, 2016
            Complaint marked as Resolved 
            OnlineClues customer support has been notified about the posted complaint.
            Verified Support
            Aug 02, 2016
            OnlineClues Customer Care's response             Dear Customer, We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly. Thanks. Onlineclues Team
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              J
              jayaram raghav
              Aug 1, 2016
              Resolved
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              Resolved

              Address: Rangareddy, Andhra Pradesh, 500070
              Website: online clues.com

              I ordered combo of 3 shirts, but got wrong colourred shirts. I ordered combination of white shirt in 3 shirts but i didn't got white shirt. I want white shirt, please return the product and replace it with white shirt combination of three shirts. I got blue, brown, light yellow. But i ordered white shirt, i didn't got that white shirt. Please return it as early as possible...
              Sep 24, 2016
              Complaint marked as Resolved 
              OnlineClues customer support has been notified about the posted complaint.
              Verified Support
              Aug 02, 2016
              OnlineClues Customer Care's response               Dear Sir, Greetings of the Day! We regret the difficulties you are experiencing and we thank you for bringing your concern to our attention. In response to your concern, we would request you to kindly revert with your contact number, Work order number and E-mail i.d so that we can communicate to you and assist you better in this regard. Thanks & Regards Onlineclues Team
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                A
                abhijeet saraswat
                from Delhi, Delhi
                Jul 31, 2016
                Resolved
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                Resolved

                Address: Agra, Uttar Pradesh, 282003

                Team,

                I have ordered 3 shirts on 27th July of L size for my brother & the order reached on time on 29th but unfortunately the size was fititng on my brother he is comfortable with XL size..
                Due to some misunderstanding i have ordered small size shirts instead of XL size.

                Now i would like to replace the order/ size with XL size shirts.
                Pls do the needful asap
                Sep 3, 2016
                Complaint marked as Resolved 
                OnlineClues customer support has been notified about the posted complaint.
                Verified Support
                Aug 02, 2016
                OnlineClues Customer Care's response                 Dear Sir, Greetings of the Day! We regret the difficulties you are experiencing and we thank you for bringing your concern to our attention. In response to your concern, we would request you to kindly revert with your contact number, Work order number and E-mail i.d so that we can communicate to you and assist you better in this regard. Thanks & Regards, Onlineclues Team
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                  G
                  gulegule
                  from Noida, Uttar Pradesh
                  Jul 31, 2016
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                  Resolved

                  Address: New Delhi, Delhi, 110096
                  Website: www.onlineclues.com

                  I have been purchased a shirt of 3combo packs but the colour of shirt is does not matches what i heve been ordered the shirts and colour of shirts are not good ...and very low quality shirts and size of shirt is not fitted to me so i kindley requested u to return these profucts as soon as possible and refund back my money ...aman
                  Sep 23, 2016
                  Complaint marked as Resolved 
                  OnlineClues customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 07, 2016
                  OnlineClues Customer Care's response                   Dear Sir, Greetings of the Day! We regret the difficulties you are experiencing and we thank you for bringing your concern to our attention. In response to your concern, we would request you to kindly revert with your contact number, Work order number and E-mail i.d so that we can communicate to you and assist you better in this regard. Thanks & Regards, Onlineclues Team
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                    S
                    Sriniuniq
                    from Chennai, Tamil Nadu
                    Jul 31, 2016
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                    Address: Tiruvannamalai, Tamil Nadu, 606604
                    Website: Onlineclues.com

                    I ordered set 3 shirts for rs.699+rs100 for delivery charges... i recieved shirt of diffrwnt color, with dirt patches on shirt and with worst quality of cloth. But return policies how critica... simply waste of money, cheating company, worst customer service.
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                      A
                      amar kant mishra 11
                      Jul 30, 2016
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                      Address: Valsad, Gujarat, 396195

                      My order not proper size and couler
                      +1 photos
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                        S
                        sourav bauri
                        Jul 30, 2016
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                        Address: 713334
                        Website: OnlineClues

                        Return my combo pack shirt..Because all the shirt colour is different...
                        +1 photos
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                          S
                          subhro886
                          Jul 30, 2016
                          Resolved
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                          Resolved

                          Address: Gurgaon, Haryana, 700106
                          Website: onlineclues.com

                          I have ordered five t shirts from your site..but it is a matter of regret that the products I received are defective ..and of same colours and that of different that I have ordered..customer care giving no response to calls and emails sent by me..Rather it is seeming like your site is a scam...so please take necessary steps at the earliest and help me to return my order..
                          Sep 3, 2016
                          Complaint marked as Resolved 
                          OnlineClues customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 02, 2016
                          OnlineClues Customer Care's response                           Dear Customer, Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this. Thanks & Regards, Onlineclues Team
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                            J
                            julfikaralli khan
                            from Kolkata, West Bengal
                            Jul 30, 2016
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                            Address: Khordha, Odisha, 751018
                            Website: Onlineclues.com

                            The product is different from shown product.
                            Product quality is very very bad
                            Also product size is very small.
                            This products are third class quality.
                            I want my money return back other wise return the product and again send the original product as soon as possible.
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                              A
                              amangupta2095
                              from Noida, Uttar Pradesh
                              Jul 30, 2016
                              Resolved
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                              Resolved

                              Address: Gurgaon, Haryana, 122001
                              Website: www.onlineclues.com

                              On 4 july, 2016 i placed a order on this website (ORDER NO : CIN260685).

                              The product is been delivered on (08/07/2016). The Wrong Product is been delivered against my willing order.

                              And when i called for the replacement no answer is been given till now from the company side. This company is absolutely fake as they sent worst product against your willing order.

                              Very much disappointed from this company.
                              Wanted to sue this company.
                              Sep 15, 2016
                              Complaint marked as Resolved 
                              OnlineClues customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 02, 2016
                              OnlineClues Customer Care's response                               Dear Customer, Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@gmail.com Thanks & Regards, Onlineclues Team
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                                A
                                arunchand
                                from Mumbai, Maharashtra
                                Jul 30, 2016
                                Resolved
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                                Resolved

                                Address: Kollam, Kerala, 691531
                                Website: onlineclues.com

                                This is cheating I did not get my ordered item ! fully damage I get no quality product !Onlineclues — London looks 5shirts
                                Arun chandran on Jul 30, 2016
                                Dear sir,
                                I watch 5 London shirts on your site.Then I ordered that shirts. Yesterday I got that shirts.I ordered 5 different colours of shirts.your company gave same colours of shirts.This shirts are very poor quality.So please replace this shirts and give my money return immediately.Your company cheated me.I will give police complaint against you.You shown that the cloth of the shirt is 100% Cotton, but the cloth of this shirts is very bad and poor quality. And no size I ordered I ordered full sleeve shirts but I get half sorts no use for me

                                Arun chandran
                                [protected]
                                Sep 7, 2016
                                Complaint marked as Resolved 
                                OnlineClues customer support has been notified about the posted complaint.
                                Jul 30, 2016
                                Updated by arunchand                                 Onlineclues — London looks 5shirts
                                Arun chandran on Jul 30, 2016
                                Dear sir,
                                I watch 5 London shirts on your site.Then I ordered that shirts. Yesterday I got that shirts.I ordered 5 different colours of shirts.your company gave same colours of shirts.This shirts are very poor quality.So please replace this shirts and give my money return immediately.Your company cheated me.I will give police complaint against you.You shown that the cloth of the shirt is 100% Cotton, but the cloth of this shirts is very bad and poor quality. And no size I ordered I ordered full sleeve shirts but I get half sorts no use for me

                                Arun chandran
                                [protected]
                                Verified Support
                                Aug 02, 2016
                                OnlineClues Customer Care's response                                 Dear Customer, We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly. Thanks. Onlineclues Team
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                                  S
                                  samanth steven
                                  from Bidar, Karnataka
                                  Jul 30, 2016
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                                  Address: Bellary, Karnataka, 583102
                                  Website: onlineclues.com

                                  The quality of the product is very useless. What the colours n designs they shown on the image is entirly different.The cloth is low quality.when it will wash cloth Wii shink. t-shirts are not comfortable to wear.
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                                    A
                                    abhilesh baghel
                                    from Mumbai, Maharashtra
                                    Jul 30, 2016
                                    Resolved
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                                    Resolved

                                    Address: 495001

                                    Dear sir,
                                    i want to return my order it will received today because i see in in your web site this product not match to my product which is you shown
                                    this is totally different product so i want refund my money i don't like this cheating i give u my account details if you will not take this back & refund my money than wiil gonna file FIR against you of 420 kindly revert me soon.


                                    order id CIN312742
                                    mob- [protected]
                                    +1 photos
                                    Sep 4, 2016
                                    Complaint marked as Resolved 
                                    OnlineClues customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 02, 2016
                                    OnlineClues Customer Care's response                                     Dear Customer, Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@gmail.com Thanks & Regards, Onlineclues Team
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                                      M
                                      Maruti Ligade
                                      Jul 30, 2016
                                      Resolved
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                                      Resolved

                                      Address: 416415
                                      Website: online clues

                                      Dear sir,
                                      I watch 5 London Polo T-shirts on your site.Then I ordered that shirts. Yesterday I got that shirts.I ordered 5 different colours of shirts.your company gave same colours of shirts.This shirts are very poor quality.So please replace this shirts and give my money return immediately.Your company cheated me.I will give police complaint against you.You shown that the cloth of the shirt is 100% Cotton, but the cloth of this shirts is very bad and poor quality.

                                      Name-Maruti Ligade.
                                      Phone no.- [protected]
                                      Order ID-CIN 314428
                                      Prize- 999
                                      Vat no.-[protected]
                                      Sep 4, 2016
                                      Complaint marked as Resolved 
                                      OnlineClues customer support has been notified about the posted complaint.
                                      Verified Support
                                      Aug 02, 2016
                                      OnlineClues Customer Care's response                                       Dear Customer, Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@gmail.com Thanks & Regards, Onlineclues Team
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                                        N
                                        Naren Prakash
                                        from Madurai, Tamil Nadu
                                        Jul 30, 2016
                                        Resolved
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                                        Resolved

                                        Address: 600117
                                        Website: www.onlineclues.com

                                        I've ordered 10 london looks t-shirt. What is saw in the web page is completely different from what i have received. All the 10 t-shirts are worthless and bad colours and totally disappointed. Please take back the order and return my money... Please find the details below and take the steps as soon as possible


                                        Name :naren
                                        Order id :cin326702
                                        Date ordered: 26 july
                                        Date received :30 july
                                        Sep 4, 2016
                                        Complaint marked as Resolved 
                                        OnlineClues customer support has been notified about the posted complaint.
                                        Verified Support
                                        Aug 02, 2016
                                        OnlineClues Customer Care's response                                         Dear Customer, We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous www.[protected]@gmail.com in case you require further assistance in the interim. Regards, Onlineclues Team
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