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OnlineClues Complaints & Reviews

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Last updated Dec 18, 2021
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OnlineClues reviews & complaints page 209

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N
Natasha Chhallani
from Nagpur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivery of product way different from the image

Address:Pune, Maharashtra, 411014
Website:Online clues .com

Hi team i had ordered pair of 3 jeans from your site however after the delivery i realised that the product you delivered is completely i repeat completely different of the image shown also the size ordered is not correct. I did fill in your one form of yours on the website regarding the same however it seems u people just do not wish to reply to my complaint...
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C
chandreshmodi88
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Disappointing product

Address:Patan, Gujarat, 384265

My name chandresh modi. Oid197107. My complaint no. 5000 but i have return product last 20 days. I have done 3 time call for return product. I have purchase 3 combo linen shirt. But color and size not suit as per my order. This company is fraud. Also i purchase first time this site product. But first experience of wrong with me. Then i decided never purchase any item in this site. Also, i m recomed to my frd not purchase product this site....
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K
Kabir Batra
from Noida, Uttar Pradesh
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3 shirts

Address:New Delhi, Delhi, 110024
Website:onlineclues.com

I have received 3 shirts of diff colors which i had ordered one of dem is of white colored and it has a stain on it and i want it of
my number is [protected] and i want u 2 contact me as soon as possible becuese u used to call me every day for confiration...
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A
amit2408
from new delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not exchange product

Address:122001
Website:www.onlineclues.com

Order no.: cin237997
Order date : 27.06.2016
Product received date : 04/07/2016
My contact no. [protected]

Hello,
I had ordered a london looks special offer 4 t-shirts, but the of tshrt is not perfect. These tshrt short in length, not well stitching and damaged fabrics.

I called on company's customer suppott center no. [protected]/39 many a times for returning a product and refunds...
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F
Farhan bismil qureshi
from Boisar, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product is different

Address:Hoshiarpur, Punjab, 110053
Website:onlineclues.com

I ordered a product named london looks slim fit denim jeans (pack of 3). order cin 277947. the product is not same as it was shown. three jeans was shown in which one was of black colour one light blue and one was dark blue. but when i opened the package the black jeans was not inside it beside that two jeans were same. i want my money back. this company is fraud. i have called on their number many times but every time their number is busy....
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U
udaybir1
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Very bad quality and different-2 shirts

Address:Hyderabad, Andhra Pradesh, 122011
Website:www.onlineclues.com

Hello, i have ordered for 3 cotton shirts (london looks branded) from online clues which is of m size and of cotton material but i got very low quality shirt even different shirts also this is completely wrong and unfair with customers.

Please do need full.
I want to return this product.

My order no :cin276307
Awb no:[protected]
My phone no : [protected]
Mail id : uday. [protected]@gmail.com...
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V
Vinit pandya
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Return for the product

Address:122001
Website:onlineclues.com

Hi, i want refund for my product. As the product is of very cheap quality and different from the photo of the product. I ordered london looks denim jeans (Pack of 3). I have been calling on the number everyday since my order got delivered ([protected]/39). But its every time busy or off. And when it rings they disconnect it. I also mailed on the given email id ([protected]@gmail.com) but no reply there too. Very poor customercare service....
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R
Ringwon Shimray
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Quality of the product is really bad, their, website, and customer care number is not working..

Website:www.onlineclues.com

I have purchase a product from these site and when i receive the shipment it was totally local product which are available in the street for rs.100, now when i tried to return the product, i couldn't contact there customer care, because the contact number the have mention in there website is fake and there e mail is also fake now i m really disappointed with their service, these company needs to be shutdown immediately,, because there are...
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Address:Jabalpur, Madhya Pradesh, 482001
Website:www.onlinecluse.com

Jo shart mai oder kiya tha wo colour nhi aaya. our dusara coour aa gaya h. to plz apna shart wapas le lo our mere paise wapas kar do. our mai jo imege send kiya wo nhi aaya balki dusara aa gaya h...
+1 photos
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V
vijaytomer
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Hot diffected piece with very bad quality

Address:243001
Website:www.onlineclues.com

My name is vijay i have purchased 3 shirts by online cluese and today i have received my order but my product is totally disappointed and diffected so i want to refund my product any how my contact no is [protected]

Order detail - dear vijay your order no cin278676 has been shipped on 12july2016 through delhivery courier with tracking code[protected] and will be delivered within 4-7 days....
+1 photos
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A
akhil mohammed
from Birmitrapur, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product return. Jeans combo

Address:Malappuram, Kerala, 673645

Hi,

I ordered a combo of 3 jeans which was delivered today (july 16, saturday). i am really disappointed about the package because the delivered jeans are not the product shown in the photos when i ordered. the colors and patterns are totally different and the material is very cheap. i want to return this. pleasecontact me on [protected]

Akhil...
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R
Raghu0506
from Gurgaon, Haryana
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Onlineclues cancel the order no. cin303328

I want to cancel the order no. cin303328, currently their is no option available on cancel the orders on company website.
I have placed this order on 16th july.

Could you please help me to cancel the order?...
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B
Biswajitchakraborty
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

London looks branded check shirts

Address:122001
Website:www.online clues.com

First of all the product is not the same as per your picture, totally different. The product quality is just worst. Checks are different even colour is also changed. How could supply this kind of wrong and worst materials?
Now coming to your service at your site in cancellation policy it's clearly mentioned that for cancellation either we have to call for cancellation in that one number is always busy and another one is wrong. Or i...
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S
swapnil shirsat 005
from Mumbai, Maharashtra
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Return the product or refund

Address:Akola, Maharashtra, 444002
Website:product selling

I have order the product on 9/07/2016 of londan looks combo of 3 solid shirts. i have been given different color; marital was not good. so i want to return it and want my money back.....
+4 photos
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H
Hiten Chaudhari
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong colour/style joof product delivered

Address:Vadodara, Gujarat, 390010

Order id: cin271311
Order date: july 07, 2016
Date of delivery: july 14, 2016
Product name: london looks branded solid shirts
Size: l
Unit cost:699 rupees (100 extra for shipping)
Total amount: 799 rupees

Returned reasons:
Wrong colour/size/style of product delivered.
Supplied product significantly different from the product’s specifications given on the website...
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K
Karthic Vijay
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

London look shirt -5 nos

Address:606107

Hi i am vijigk. Product no.[protected]. Shirt in very large and very bad shirt. Unhappy so please return the product. Refund money.... Address viji. Asha digital studio. Ulundurpet &taulk. Villuppuram dirstic. Pin code 606107. Tamiladu.
Bank account state bank of india.
Name. Viji g
A/c no.[protected]
Ulundurpet branch
Ulundurpet tauluk
Villuppuram *dirstic...
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S
Ssanjaysanju
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Return my order - 3 jeans

Address:125001
Website:WWW.onlineclues.com

Order id: cin270615
Order date: july 09, 2016
Date of delivary: july 13, 2016
Product name: london looks slim fit denim jeans (Pack of 3)
Size : 34
Unit cost:999 rupees (100 extra for shipping)
Total amount: 1099 rupees

Returned reasons:

Product (Jeans) is totally different in design from the show in image of your site.
Many jeans are plain.
I also did not...
+1 photos
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B
Bidhan Sahoo
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivered wrong material not replaced.

Address:482005
Website:www.onlineclues.com

I had placed an order for london looks check shirts combo of 5, size xxl of rs 1099. But the material delivered with wrong size which can not be used by me. I requested through email id cconlineclues @gmail.com on dtd. 15/07/2016 to replace the material. Also contacted in tel. Phone no. [protected]/39. But no response has been given by the company.

It is understood that the company is not in favour of replacing the material....
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M
mohd.rahil
from Panipat, Haryana
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Wrong Product Received CIN272483

Address:Gurgaon, Haryana, 110025
Website:www.onlineclues.com

Purchased shirts from onlineclues. com. The given product is Pathetic with bad quality of material. Which is look like 100 rs shirts which i can buy from any railway station. I want my money back. I am trying to reach you through phone call. But i am unable to reach you as your line is always busy & no reply of email received so far.

CIN272483...
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N
nareshvemula
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Original london looks cotton shirts (set of 5) order#cin232356

Address:122001
Website:www.onlineclues.com

I would like to return the product i ordered with order no. Cin232356 and tracking no.[protected] for the product received is of "wrong colour/size".

Product i ordered and product i received are of different color and fitting is also no as per the standards.

Please find below details:

Item name: original london looks cotton shirts (Set of 5) flat 50% off!"

Qty:1

Ize:...
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