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OnlineClues Complaints & Reviews

3.1
Updated: Dec 18, 2021
Complaints 4675
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2872
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OnlineClues reviews & complaints page 214

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C
Chin Chin
from Nalgonda, Telangana
Jul 1, 2016
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Address: 508001
Website: www.onlineclues.com

I want to cancel my order because I choose wrong product. my order I'd is CIN245748
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    E
    errr
    Jun 30, 2016
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    Address: 605107
    Website: www.online clues.com

    My name is :jayaram
    My no:[protected]
    Sir i have return for 3 linen shirt-m, branded combo, cin 223397.


    This is on wosd products, i head this product so i will return for products.

    I have see and order for different type shirts and different colors but u'r delivery products is another different type of material it's fake products


    So plz give me a money rs. 699
    +1 photos
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      A
      Amol Kadbhane
      from Udupi, Karnataka
      Jun 30, 2016
      Resolved
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      Resolved

      Address: Nashik, Maharashtra, 422101
      Website: Onlineclues.com

      Product combo I Have ordered combo of 3 high quality London looks 2 men checkered slim fit shirts (XXL size) on 8th june 2016.
      Name: Amol
      Order id : oid179333

      Product delivered on 23th june, 2016. When i was open the package i was surprised for the color. Size and quality which i ordered was totally
      Different colours are sended by the company.

      I am trying to contact company many times but the customer care agents are disconnected my call for 4 times. I place the order for return request also but they will not responded for request.

      I want refund or replacement on urgent basis.

      Pl evaluate such online vendors again and penalize in case of fraudulent
      +1 photos
      Aug 3, 2016
      Complaint marked as Resolved 
      OnlineClues customer support has been notified about the posted complaint.
      Verified Support
      Jul 01, 2016
      OnlineClues Customer Care's response
      Dear customer, Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this. Thanks & Regards, Onlineclues customer care team
      jai hind sir
      sir my army no is 15588849k please send me my pay slip 3month on my email id sidhu.[protected]@gmail.com
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        H
        Harun Faridi
        Jun 30, 2016
        Resolved
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        Address: 125001
        Website: www.onlineclues.com

        The product i choose and the product supplied was totally different the shirts i got were different color and low quality.
        Fraud company dont buy anything on it.
        I am gonna file case on this company soon. Disappointed first time i ordered something online. Next time i ll take care i know i have to file case otherwise no action will be taken on it.
        +1 photos
        Aug 3, 2016
        Complaint marked as Resolved 
        OnlineClues customer support has been notified about the posted complaint.
        Verified Support
        Jul 01, 2016
        OnlineClues Customer Care's response
        Hello, Greetings from OnlineClues! We regret to inform you that we were unable to find the details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply so that we can do the needful. Onlineclues customer care team.
        please please file case on this company..its a fraud..i have experienced the same thing
        Hi friends I am also a victim for this fraud company same happend with me also.

        They are big cheaters, they shows good images online and delivers 30rs shirts.

        need to take serious action against them.

        Lets come together and file a complaint against them.

        so that they cant make fool to our other brothers

        please contact me if you are agree at vijay.[protected]@gmail.com or [protected]

        we will come together and do something.
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          B
          Bhaumik P. Shah
          from Noida, Uttar Pradesh
          Jun 29, 2016
          Resolved
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          Resolved

          Address: Hisar, Haryana, 125001
          Website: www.onlineclues.com

          I received a complete different product from display product. Immediate after i received the product i submitted the return policy form of the company but still i don't get any reply from the company and i also tried the company's customer care number, but it's busy all the time. Right now i feel helpless and i also feel that i was cheated by this company. Need your urgent assistance...
          Aug 2, 2016
          Complaint marked as Resolved 
          OnlineClues customer support has been notified about the posted complaint.
          Verified Support
          Jul 01, 2016
          OnlineClues Customer Care's response
          Hello, Greetings from OnlineClues! We regret to inform you that we were unable to find the details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply so that we can do the needful. Onlineclues customer care team.
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            S
            sudhir7030
            from Hyderabad, Telangana
            Jun 29, 2016
            Resolved
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            Address: 411006
            Website: Onlineclues.com

            I received the the london looks mens combo of 3 stylish pure linen shirts, but sorry to inform you that this three shirt not as per my order we put order of the shirt of brown, violet and yellow color and also want to inform you that this size not fit to me.

            Onlineclues is fraud company and want to file case agianest them if they no give my money back
            Sudhir dhiwar
            Mhb colony, m23/2143, yerwada pune -411006
            [protected]
            Aug 1, 2016
            Complaint marked as Resolved 
            OnlineClues customer support has been notified about the posted complaint.
            Verified Support
            Jul 01, 2016
            OnlineClues Customer Care's response
            Dear customer, We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly. Thanks. Onlineclues customer care.
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              J
              jiwan sethi
              from Mohali, Punjab
              Jun 29, 2016
              Resolved
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              Resolved

              Address: Chandigarh, Punjab, 160014

              I ordered 3 linen shirt (M size) from your site on 28th may 2016, i recieve the product on 1st june 2016,

              But i was very disappointed to see there was shirt size different from size m to large, and shirt colour also mismatch and quality of shirt very poor,
              Now i m requeting them to return the product from 1st june 2016 but no response by them.
              Please help me.

              Jiwan
              [protected]
              +1 photos
              Jul 30, 2016
              Complaint marked as Resolved 
              OnlineClues customer support has been notified about the posted complaint.
              Verified Support
              Jun 29, 2016
              OnlineClues Customer Care's response
              Hello Jiwan.Greetings from Onlineclues.com Our customer care Team will Contact You Shortly Thanks
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                T
                teja128128
                from Bengaluru, Karnataka
                Jun 28, 2016
                Resolved
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                Resolved

                Address: 560068
                Website: onlineclues.com

                I have ordered 3 combo shirts through onlineclues.com and I have received product on[protected]. But when I open, there are different colour shirts which i have not selected, , , I am totally disappointed on this, , , No people will show interest to buy online products if you guys do like this, , , I am interested in dark colour shirts, so i have selected 3 dark colour shirts..But i have received light colours shirts which are not there at the time of ordering, ,

                These type of websites shoud be banned, , , I will suggest to my friends " Do not buy the products through this website"...
                Aug 4, 2016
                Complaint marked as Resolved 
                OnlineClues customer support has been notified about the posted complaint.
                Verified Support
                Jul 01, 2016
                OnlineClues Customer Care's response
                Hello, Greetings from OnlineClues! We regret to inform you that we were unable to find the details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply so that we can do the needful. Onlineclues customer care team.
                Nothing to say: worst service, ,
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                  I
                  Imtiyaz hashmi
                  from Mumbai, Maharashtra
                  Jun 28, 2016
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                  Address: Mumbai City, Maharashtra, 400051

                  My name is Imtiyaz hashmi (My mobile no.[protected]) I have purchased 3 denim London look jeans form your site and I have to return them instantly to you because I don't like the material of that jeans so please return them quickly ...Thank you
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                    M
                    Manoj Routray
                    from Bhubaneshwar, Odisha
                    Jun 27, 2016
                    Resolved
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                    Resolved

                    Address: 91
                    Website: www.onlineclue.com

                    Name-manoj routray
                    Order no- oid167282
                    Product-10 t- shirts
                    Mobile - [protected]
                    Value- 699
                    Order date[protected]


                    I received a complete different product from display product. Immediate after i received the product i submitted the return policy form of the company but still i don't get any reply from the company and i also tried the company's customer care number, but it's busy all the time. Right now i feel helpless and i also feel that i was cheated by this company. Need your urgent assistance...
                    Jul 29, 2016
                    Complaint marked as Resolved 
                    OnlineClues customer support has been notified about the posted complaint.
                    Verified Support
                    Jun 28, 2016
                    OnlineClues Customer Care's response
                    Dear valued customer, Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@gmail.com Thanks & Regards, Onlineclues Customer Care Team
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                      S
                      Sowrab Mane
                      Jun 27, 2016
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                      Address: Thane, Maharashtra, 400604
                      Website: Onlineclues.com

                      I have Ordered an 3 branded linen shirts it's all of very bad quality l want to return my product my Order number is O I D 2 1 5 5 4 8 please reply me as soon as possible
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                        H
                        Hmainak
                        from Delhi, Delhi
                        Jun 27, 2016
                        Resolved
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                        Resolved

                        Address: Gurgaon, Haryana, 122001
                        Website: www.onlinecluse.com

                        Name - mainak hazra
                        Order no - oid177259
                        Product-10 t - shirts
                        Mobile - [protected]
                        Value - 999+100 (Shipping charges)
                        Order date[protected]
                        Received date[protected]

                        I received a complete different product from display product. Immediate after i received the product i submitted the return policy form of the company but still i don't get any reply from the company and i also tried the company's customer care number, but it's busy all the time. Right now i feel helpless and i also feel that i was cheated by this company. Need your urgent assistance to resolve this issue.
                        Jul 30, 2016
                        Complaint marked as Resolved 
                        OnlineClues customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 28, 2016
                        OnlineClues Customer Care's response
                        Dear Customer, We have noted your concern. We have shared this with our Customer care team and they will contact you in while Thanks & Regards Onlineclues Customer Care Team Contact : [protected], [protected]
                        Name-hemant maru
                        Order no-oid204486
                        Product-10tishrt
                        Value-1099
                        Mobile-[protected]
                        Order date-15/6/16
                        Received-21/6/16

                        Onlinecluse.com — Received product is completely different from display product

                        1 Review
                        Hm Hmainak on Jun 27, 2016
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                        Name- Mainak Hazra
                        Order No- OID177259
                        Product-10 T- Shirts
                        Mobile - [protected]
                        Value- 999+100 (Shipping Charges)
                        Order Date[protected]
                        Received Date[protected]

                        I received a complete different product from display product. Immediate after I received the product I submitted the return policy form of the company but still I don't get any reply from the company and I also tried the company's customer care number, but it's busy all the time. Right now I feel helpless and I also feel that I was cheated by this company. Need your urgent assistance to resolve this issue.
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                          R
                          ramsriram123
                          from Hyderabad, Telangana
                          Jun 27, 2016
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                          Address: Hyderabad, Andhra Pradesh, 500045
                          Website: onlineclues

                          I want cancel my order because I choose wrong product, order no:CIN236888
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                            P
                            prashanth donikena
                            from Chennai, Tamil Nadu
                            Jun 27, 2016
                            Resolved
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                            Resolved

                            Address: Hisar, Haryana, 125001
                            Website: www.onlineclues.com

                            Have ordered combo of 3 high quality branded linen shirts (Xl size) on 18th june 2016.
                            Name: prashanth
                            Order id : oid209033

                            Product delivered on 23th june, 2016. When i was open the package i was surprised for the color. Size and quality which i ordered was totally
                            Different colours are sended by the company.

                            I am trying to contact company many times but the customer care agents are disconnected my call for 4 times. I place the order for return request also but they will not responded for request.

                            I want refund or replacement on urgent basis.

                            Pl evaluate such online vendors again and penalize in case of fraudulent
                            Jul 30, 2016
                            Complaint marked as Resolved 
                            OnlineClues customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 28, 2016
                            OnlineClues Customer Care's response
                            Dear prashanth, Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@gmail.com Thanks & Regards, Onlineclues Customer Care Team
                            Product delivered today (3 Shirts Linen_XL) is totally different then what I saw online while ordering colours and quality is not matching at all. I did try calling customer service department but was not able to connect with them
                            Name - Kirti Sharma
                            Phone number - [protected]
                            Order number - OID220748
                            Have ordered combo of 3 high quality branded linen shirts (l size) on 10th june 2016.
                            Name: Goutam

                            Product delivered on 14th june, 2016. When i was open the package i was surprised for the color. Size and quality which i ordered was totally
                            Different colours are sended by the company.

                            I am trying to contact company many times but the customer care agents are disconnected my call for 4 times. I place the order for return request also but they will not responded for request.

                            I want refund or replacement on urgent basis.

                            Pl evaluate such online vendors again and penalize in case of fraudulent
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                              A
                              Alishan Sampad
                              Jun 27, 2016
                              Resolved
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                              Resolved

                              Address: 711302
                              Website: www.onlineclues.com

                              Sir,
                              Yesterday i ordered a product from your site. Which is inr-699.
                              But till now i didn't get any conformation reply mail from you also don't have any order id. Just received a sms -
                              Dear md, thanks for placing order with onlineclues. We have received your order of amount inr-699.
                              Is my ordered product ok or nor?
                              Reply me as soon as possible.
                              Jul 31, 2016
                              Complaint marked as Resolved 
                              OnlineClues customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 28, 2016
                              OnlineClues Customer Care's response
                              Dear Valued customer,Our team are not found your order, Please provide your order no.Registered phone no. We look forward for your reply so that we can do the needful. Thanks & Regards, OnlineClues Customer Care Team
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                                K
                                karan.sharma
                                from Delhi, Delhi
                                Jun 26, 2016
                                Resolved
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                                Resolved

                                Address: Sonbhadra, Uttar Pradesh, 324001
                                Website: www.onlineclues.com

                                I ordered 3 linen shirts which costs 599+100 =699 rs.

                                It has been delivered too in 3 business working days.

                                But finally received mismatched products which i have ordered.

                                I would be not interested to use this product, hence requesting to return this order.
                                I ordered navy and sky blue, white colour 3 combo shirts, but now I am received dark blue, yellow, white 3 combo shirts, I am not happy with this, please call back get back into the my product and return my money.this onlineclues really worst service

                                My order no. Is : OID215102
                                Jul 31, 2016
                                Complaint marked as Resolved 
                                OnlineClues customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 28, 2016
                                OnlineClues Customer Care's response
                                Dear Sir, Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@gmail.com Thanks & Regards, Onlineclues Customer Care Team
                                please contact me on my mob. no.[protected]
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                                  H
                                  hr18500
                                  Jun 25, 2016
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                                  Address: Dausa, Rajasthan, 303303

                                  I am Habibur rehman. I bought london looks mid rise slim fit denim jeans(pack of 3).my order no.OID206403 & tracking code[protected]. You send me third class jeans. I want to refund me my amount.if you don't take action.i will go consumer cort.you contact me at my number [protected]
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                                    A
                                    Anirban kanjilal
                                    from Mumbai, Maharashtra
                                    Jun 25, 2016
                                    Resolved
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                                    Resolved

                                    Address: Kolkata, West Bengal, 700066
                                    Website: www.onlineclues.com

                                    I have purchase 3 linen shirt. But the shirts size are dfrnt. Want to change those shirts. Alrdy submit a complain and completed return procedure but not a single response i have received. Very bad experience to see that careless attitude. Please change the materials as soon as possible. Otherwise will never use the online clues apps. Very poor experience.
                                    Aug 1, 2016
                                    Complaint marked as Resolved 
                                    OnlineClues customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jun 28, 2016
                                    OnlineClues Customer Care's response
                                    Hello, Greetings from OnlineClues! We regret to inform you that we were unable to find the details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply so that we can do the needful. Onlineclues customer care team. Contact : [protected], [protected]
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                                      N
                                      nareshparmarbtd
                                      Jun 25, 2016
                                      Resolved
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                                      Resolved

                                      Address: 122001
                                      Website: onlineclues. com

                                      My self naresh n parmar
                                      I am from gujarat i have a buy 3 combo linen shirt on 16 jun my oder i'd odi208145 and i have reserved on 21 june
                                      I shock when i opened its very different i order m size i am resevad a l size and all so color different and bad matiral i have many time call customer care but no reply there i think onlineclues is fraud and chittar i wanna return my product
                                      +1 photos
                                      Aug 1, 2016
                                      Complaint marked as Resolved 
                                      OnlineClues customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jun 28, 2016
                                      OnlineClues Customer Care's response
                                      Dear Customer, We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly. Thanks. Onlineclues customer care.
                                      It's very bad company
                                      I have buy online clues 3 combo linen shirt
                                      599 +100 charg I have order 16 June
                                      I have reserved a product but it's very different and very bad materiel and size rong it's very different I sow in picture
                                      I want return this product
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                                        kaushikdeb
                                        from Kolkata, West Bengal
                                        Jun 24, 2016
                                        Resolved
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                                        Resolved

                                        Address: 122001
                                        Website: www.onlineclues.com

                                        I have received the product, combo of london looks 3 multi colour cotton blend checks shirts but the product is completely different what they are showing in picture. My order id : oid192213, registered phone number : [protected], email address : [protected]@infosky.Co.In. Product quality is too bad. I am really unhappy with this website so i want my money back. Even i tried to call them many times but none responded my call. So please let me know that they are going to refund my money back or not. Respond asap please.
                                        Thank you
                                        +4 photos
                                        Jul 30, 2016
                                        Complaint marked as Resolved 
                                        OnlineClues customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jun 29, 2016
                                        OnlineClues Customer Care's response
                                        Hello Customer.Greetings from Onlineclues.com Our customer care Team will Contact You Shortly Thanks
                                        I cannot received any call in last 2 days. Please solve this problem asap.
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