OnlineClues Complaints & Reviews

Address: 122001

Website: www.onlineclues.com

Ordered a pack of 3 linen shirts. material is quality is so cheap and size is not perfect even shirts are not same as shown in picture. i tried to call many times to customer care but no one picking phone call and not responding after fill the form as available in onlineclues website. looking forward from your side please see this issue on priority otherwise ready for court notice.

Order no:-oid171129

Mukesh kumar
Mob. no.-[protected]

Jul 12, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Jun 11, 2016

OnlineClues Customer Care's response Dear Mukesh, Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@gmail.com Thanks & Regards, Onlineclues Customer Care Team Contact : [protected],[protected],[protected]

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M

Mukesh2k17

from Kolkata, West Bengal

Jun 10, 2016

Please call me and proceed for return process of this product on priority.

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M

Mukesh2k17

from Kolkata, West Bengal

Jun 20, 2016

I did't get any call from your side.I tried so many times as you mention details here but not reachable.How much time take to solve this issue and why you not responding over mail or call.

Is everything fake...!

If you not solving then i have to do something.This is the last complain as I am forwarding here.I can solve this type of things in very good way.

Be ready...!

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M

maheshsai66

from Hyderabad, Telangana

Jul 12, 2016

Dear Sir
I want to Return my order because your product doesn't match which is shown in your site..it is totally different...
My order isLONDON LOOKS Blend Of 5 Cotton Shirts(set of 5)
I have received it on today[protected]

My Order no. is CIN252144
Contact no-[protected]
E-mail-maheshsai.[protected]@gmail.com

Please return & reply this...

Onlineclues return my order - Comment #2496466 - Image #0

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S

Shivashankar G.

from Mau, Uttar Pradesh

Jul 12, 2016

Respected Sir,

With reference to the above, you have send through Gati courier of London looks Men's Solid Shirts (Pack of 3) Size : S in my address then see the material but not satisfied reason of wrong Colour/Bad quality of Product delivered please return this product and give the money of refund my account details as below:

G SHIVASHANKAR

Bank Name: State Bank of India

A/c No.: [protected]

Branch Name: Vivekanandanagara, Mysore.

IFSC Code: SBIN0013447

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M

Mukesh j Solanki

from Warangal, Telangana

Jul 21, 2016

Dear sir order number 288204 shirt combo I pay 999/- I want to return wrong size n wrong product date 20/7/16 so please contact
Mukesh
M.no [protected]
Vijayawada 520001

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R

ramakoti123

from Hyderabad, Telangana

Aug 19, 2016

dear sir pls return in my product reason beacause this product is a differnt colour shirts in package pls return on line choose in product shirts colour...

Reply

ramakoti123's reply, Aug 19, 2016

y.ramakotireddy, my m. no-9700248153, hyd-500037

B

Babu. S

from Lakshettipet, Telangana

Aug 23, 2016

I ordered 5cotten shirts totally waste size is variations and meatirial worst

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B

Babu. S

from Lakshettipet, Telangana

Aug 23, 2016

I ordered 5shirt totally waste pls return the product my contact no [protected] tamilnadu

Onlineclues return my order - Comment #2529650 - Image #0

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I

Ishak Ismail

from Chennai, Tamil Nadu

Aug 25, 2016

My order id 3956 58 Dear Sir
I want to Return my order because your product doesn't match which is shown in your site..it is totally different...shirt length small

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A

AbdulQadir Malik

from Sitarganj, Uttarakhand

Nov 9, 2016

I bought a London blend shirts pack of 5 and it is totally different colours which shows in the pictures and size is also big so return these shirts as soon as possible my contact number is [protected]

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Address: Gurgaon, Haryana, 122001

Website: onlineclues.com

I mistakenly ordered the above-said product with order id of OID186828 and I want to cancel it, but I can't find any option for cancellation. While placing the order I didn't get any option for payment method. And I didn't even get an email with order details and as I checked out as a guest I couldn't even see the order in the website. Please cancel it by any means, I don't have the money to pay for it.

Jul 13, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Jun 11, 2016

OnlineClues Customer Care's response Dear Souvik, Your order has been cancelled.Thank for using OnlineClues.Now You Can Order Again Right Product. If you are already ordered please ignore it. Thanks & Regards, Onlineclues customer care team

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Address: 121004

Website: ONLINE CLUES

I have ordered branded combo of 3 linen shirts on online clues shopping website.. But they have sent a different and lower quality product. Now whenever i filling return form. They don't accept that.. They are fraud with many costumer...

Please return my product.

Product name :- branded combo of 3 linen shirts.
Tracking no.[protected]

Oid no. 172717

Jul 11, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Jun 10, 2016

OnlineClues Customer Care's response Dear Customer, Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@gmail.com Thanks & Regards, Onlineclues Customer Care Team

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Address: Hisar, Haryana, 125001

Website: www.onlineclues.com

I have order a combo pack of 3 high quality branded linen shirts on 30/05/2016
With order no. OID143616 Of rs 699 they delivered wrong colors and a worst quality product, regarding this
I have already submit 3 times there return form, sent mail but no reply comes and the contacts no. Given on website always busy
So kindly resolve my problem otherwise i'll go to consumer court...

Jul 11, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Jun 09, 2016

OnlineClues Customer Care's response Dear Dileep, We are completely understand your concern and apologize for the inconvenience caused. We will try to resolve your problem. Onlineclues customer care team Contact : [protected],[protected]

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Address: Kolkata, West Bengal, 700053

Website: www.onlineclues.com

I have order a combo pack of 3 high quality branded linen shirts on 30/05/2016
With order no. Oid 155527 and track no is[protected]
Of rs 699 they delivered wrong colors and a worst quality product, regarding this
I have already submit 3 times there return form, sent mail but no reply comes and the contacts no. Given on website always busy
So kindly resolve my problem otherwise i'll go to consumer court

Jul 11, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Jun 09, 2016

OnlineClues Customer Care's response Dear customer, We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly. Thanks. Onlineclues customer care.

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Address: Gurgaon, Haryana

Website: www.onlineclues.com

I have order a combo pack of 3 high quality branded linen shirts on 31/05/2016
With order no. Oid 160574 and track no is[protected]
Of rs 699 they delivered wrong colors and a worst quality product, regarding this
I have already submit 3 times there return form, sent mail but no reply comes and the contacts no. Given on website always busy
So kindly resolve my problem otherwise i'll go to consumer court

+1 photos

Jul 10, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Jun 09, 2016

OnlineClues Customer Care's response Dear Krishna,Your query is in process. We will do our best to resolve your problem. Please check your gmail ID our team are revert to your concern Onlineclues customer care team Contact : [protected],[protected]

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A

Anand babu K

from Hyderabad, Telangana

Jun 9, 2016

I have order a combo pack of 3 high quality branded linen shirts on 04/06/2016
With order no. Oid 172251 and track no is[protected]
Of rs 699 they delivered wrong colors, a worst quality product and size was not able to fit to my body which ever you sent, regarding this
I have already submit 2 times there return form, sent mail but no reply comes and the contacts no. Given on website always busy
So kindly resolve my problem otherwise i'll go to consumer court

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Address: Gulbarga, Karnataka, 585103

Website: Onlineclues.com

Dear sir i want to return my product.Due to unconfortable fitting of the shirts. please refeal my money or exchange my product
Dear sir i want to return my product.Due to unconfortable fitting of the shirts. please refeal my money or exchange my product.
So i kindly request you to return my money has soon has possible or exchange my onlineclues.com product.
Thank you

Jul 10, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Jun 09, 2016

OnlineClues Customer Care's response Hello, Greetings from OnlineClues! We regret to inform you that we were unable to find the details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply so that we can do the needful.So that we can proceed. Onlineclues customer care team. Contact : [protected],[protected]

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Address: 122001

Website: onlineclues.com

I have ordered combo of 3 high quality branded shirt (S size) at cost rs. 699/- from onlineclues.com but the shirt which i received is very very poor quality with different color which show in advertisement. So i want to return this product and want my money back. I have submitted google form of return but not get any response at yet. I call them in there given no but it's always get busy & i also mail in there given email id but did not get any response at yet. I just want my money back otherwise i will sue you in the court.

Order id: oid163370,
Order date : 1 june 2016,
Order by name : bhaskera nand balodi
Email id : [protected]@gmail.com
Mobile no : [protected]

Jul 10, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Jun 09, 2016

OnlineClues Customer Care's response Dear Nand, Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@gmail.com Thanks & Regards, Onlineclues Customer Care Team Contact : [protected],[protected]

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Address: Thiruvananthapuram, Kerala, 695006

Website: www.onlineclues.com

Sir,
I have order a combo of 3 high quality branded linen shirt in medium size, but that shirt was to small, and can you take a shirt and return the money rs. 599 and delivery charge rs. 100 and the total amount is 699/- and mobile no: [protected], [protected]

How to return your shirt on your address
And the producet over no: oid169061

Renjith m s
Sowparnika tc 6/1086 (1) elippode, thirumala po thiruvananthapuram
Kerala zip 695006
M:[protected]
[protected]
Mail:[protected]@yahoo.com

+1 photos

Jul 10, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Jun 09, 2016

OnlineClues Customer Care's response Dear Ranjith, Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this. For any further assistance, please write to us at [protected]@gmail.com Thanks & Regards, Onlineclues customer care team.

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Address: 400701

Website: www.onlinecluse.com

Its a fraud company.I have placed order for "Branded combo of 3 pure linen shirt", but They have provided very poor quality of shirt, They are not delivering what we ordered. I request to refund my money of order I'd OID162850. Reference I'd[protected]

Today i saw many compaint against this site, kindly banned this type of fraud site
Thanks
Sandip Rai
[protected]

OnlineClues customer support has been notified about the posted complaint.

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Address: 751019

Website: Onlineclues.com

Brought the product but the quality of the product is very bad. Shirts sizes are different. Customer care executive not responding my phone call. I want to return this product and get my money back help me.
My order number oid148361
Shipper address - spark international, opp. Holy hospital, tosham road, hisar-125001, hariyana
Sparkinternational shipment with awb number[protected]

Jul 9, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Jun 08, 2016

OnlineClues Customer Care's response Dear Rajesh, We have escalated this case again internally and one of our representatives will get in touch with you to assist with this. Thanks & Regards, Onlineclues customer care Team

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Address: Dharwad, Karnataka, 580030

HI
this is vinayaka kini from hubli karnataka placing the order of jeans in your olline web site i am order Denim jeans on 1june 2016 order No :[protected]buy 1 get 3) in online clues .com i received the order today but given order is 32 inch it very tit me not fitting properly and not good quility of material shown in picture so need to replacement of jeans or moneyback kindly to the needfull...

thanks & regards
vinayaka
[protected]

Jul 9, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Jun 08, 2016

OnlineClues Customer Care's response Dear Vinayaka, We are completely understand your concern and apologize for the inconvenience caused. We will try to resolve your problem. Onlineclues customer care team Contact : [protected],[protected]

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V

vinayaka.kini

from Bhubaneshwar, Odisha

Jun 30, 2016

Dear Team

I given request for replacement of jeans on 7th june till date nothing is happen what u people are doing what service ur given to customer i dont understand i need fast revert or my money back kindly conform back soon or else i log a complaint on consumer farm its last option to me

revert me fast

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Address: Lucknow, Uttar Pradesh, 226021

Website: onlineclues.com

I have ordered 10 combo printed t shirts by
Online clues.com but in return i get the material defected as supplied product significantly different from the product specification given on the website. The product i have got has only plain t shirt it has to be printed as it is given on the website.

Rahul kumaar rai
Order id... Oid152819
May 28 2016 8:54:50
Rs. 1099
Mo. [protected]
Item. Combo of 10 printed t shirt
Item recieved... Combo of 10 t shirt but not printed

Jun 8, 2016

Complaint marked as Resolved

I wanted my money to be refunded. So far this guy asked me to provide my bank ATM card number and indirectly my CVV number and indirectly my 4 digit ATM password. And then they asked me for mobile phone confirmation by asking me to provide the OTP come in your mobile phone. I THINK THAT THEY ARE FRAUD. PLEASE TAKE LAGAL ACTION.

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Jun 08, 2016

OnlineClues Customer Care's response Hello Rahul, Greetings from Onlineclues.com Our customer care Team will Contact You Shortly Thanks

Verified Support

Jun 09, 2016

OnlineClues Customer Care's response Dear Rahul, This phone call not belong to us about your ATM detail please do not provide any information like this to anyone.Please take a legal action about this froud call. Onlineclues Customer care Team

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Address: 122001

Website: www.onlineclues.com

I have ordered 3 linen shirts but there is very bad quality of them so i want to return the product and want my money back.. I have submitted google form alsi have mailed n also by phone contact... But there is no respose.. I jusr want my money back otherwise i will give legal notice to this company.
Order detail
Jalpika patel
B403 ganesh homes, opp. Shivshanti residency, vastral, ahmedabad, gujarat-382418

Jul 9, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Jun 08, 2016

OnlineClues Customer Care's response Dear Ravi/Jalpika, We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly. Thanks. Onlineclues customer care.

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Address: Gurgaon, Haryana, 122001

Website: Onlineclues.com

The issues has been not resolved. The manager of Online clues called me saying that they will refund back my money, but it seems the manager is itself acting as a fraud according to the law as being promised to return the money and then nothing after that and above that from the number he called, that number is switched off. I want the strict actions to be taken-off or otherwise i have to take some further actions.

Jul 9, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Jun 08, 2016

OnlineClues Customer Care's response Dear Rahul, Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@gmail.com Thanks & Regards, Onlineclues Customer Care Team

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R

rahul@676

from Bengaluru, Karnataka

Jun 8, 2016

There is no use of writing mail to Onlineclues.com. Please check your mail...i have sent the mail more than 5 times and still there is no response. So how do you expect me to be patience and keep you sending the mails. These has been really a very serious concern which i am not going to tolerate it anymore.

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Address: Chennai, Tamil Nadu, 600079

Website: www.onlineclues.com

I have ordered 3 Shirts as shown from Facebook website, the display size and everything was good and it was shown as rexine shirts,
but when i got the order it came with cotton shirts and some places with torn area and different colors,

i tried contacting them but unable to reach them and they also dont have return policy,

Please take strict actions

Jul 9, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Jun 08, 2016

OnlineClues Customer Care's response Hello, Greetings from OnlineClues! We regret to inform you that we were unable to find the details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply so that we can do the needful.So that we can proceed. For any further assistance, please write to us at [protected]@gmail.com Onlineclues customer care team. Contact : [protected],[protected]

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R

RajSanwal

from Gurgaon, Haryana

Jun 7, 2016

My Order # OID154586
AWB[protected]

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Address: 500032

Website: www.onlineclues.com

I ordered Branded Combo 3 Pure Linen Shirts on May 12 2016. I received the order on 16/5/2016 but to my disappointment, I received a completely cheap material. I filled up the return form online, sent emails to [protected]@gmail.com. I received a response that they are looking into the matter and it takes 5-7 working days. It has been more than 10 days now and I haven't heard from them. Neither did I receive any refund, nor some one came to collect the goods yet. Below are the details of my order, please provide a refund on my order:

Order Id: OID105636

Order Total: INR 699.00

Order Date: THUR MAY 12 2016 23:28:52 GMT+5:30 (IST).

Thanks.

+2 photos

Jul 15, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Jun 08, 2016

OnlineClues Customer Care's response Dear Tanmay, We are completely understand your concern and apologize for the inconvenience caused. We will try to resolve your problem.Sir, Please check your gmail account Customer care working on your complaint. Onlineclues customer care team Contact : [protected],[protected]

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Address: Indore, Madhya Pradesh, 453446

Dear Sir/mam
mujhe 3 combo shirt ka packet mila lekin usme 1 shirt defective he pink colour ka .
so mujhe new combo pack without defect bheje.mene aapko complane kiya tha but images nahi bhej paya tha. lekin abhi mene shirts ke difects ke sath me pic send kiye heunhe check karke aap mujhe early as possible solution karke de.
Item Details
# Name Quantity Unit Price Item Total
1 BRANDED COMBO OF 3 PURE LINEN SHIRTS

size: l
1 Rs 599 Rs 699

Order ID OID157187 Order Date May 30, 2016 1:37:18 PM

Jul 20, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Jun 15, 2016

OnlineClues Customer Care's response Hello, Greetings from OnlineClues! We regret to inform you that we were unable to find the details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number.We look forward for your reply so that we can do the needful. For any further assistance,please write to us at [protected]@gmail.com Onlineclues customer care team. Contact : [protected],[protected], [protected]

Jun 17, 2016

Updated by Gaboo Sir
i have already send every detail and my no. is [protected].
pls solve early as possible.
Thanks
Bhupendra prajapat

Verified Support

Jun 18, 2016

OnlineClues Customer Care's response Dear Bhupendra, We are completely understand your concern and apologize for the inconvenience caused. We will try to resolve your problem. Onlineclues customer care team Contact : [protected],[protected], [protected]

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G

Gaboo

from Indore, Madhya Pradesh

Jun 17, 2016

Sir
i have already send every detail and my no. is [protected].
pls solve early as possible.
Thanks
Bhupendra prajapat

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G

Gaboo

from Indore, Madhya Pradesh

Jun 22, 2016

Dear Team
Still now from your side no any solution. pls solve this problem early as possible.
My order detail mention below side ...:-
# Name Quantity Unit Price Item Total
1 BRANDED COMBO OF 3 PURE LINEN SHIRTS

size: l
1 Rs 599 Rs 699

Order ID OID157187 Order Date May 30, 2016 1:37:18 PM
and images allready send.

Regards
Bhupendra Prajapat
[protected]

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G

Gaboo

from Indore, Madhya Pradesh

Jun 24, 2016

reminder-4

Dear Team
Still now from your side no any solution. pls solve this problem early as possible.
My order detail mention below side ...:-
# Name Quantity Unit Price Item Total
1 BRANDED COMBO OF 3 PURE LINEN SHIRTS

size: l
1 Rs 599 Rs 699

Order ID OID157187 Order Date May 30, 2016 1:37:18 PM
and images allready send.

Regards
Bhupendra Prajapat
[protected]

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Address: Gandhinagar, Gujarat

You (Online cluse) are cheat the coustmer i uplode my parsal pic and

Oid number is 167888

Treacking id is[protected]

And i order it on 4-06-16

Item is branded combo of 3 oure line shirtss its very low quality and not actual as per you saw on your site. I hope you change it or refund me otherwise i take some legal action on your site (Online clues)

+1 photos

Jul 10, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Jun 08, 2016

OnlineClues Customer Care's response Dear Sagar, We are completely understand your concern and apologize for the inconvenience caused. We will try to resolve your problem. Onlineclues customer care team Contact : [protected],[protected]

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A

aks@717

from Kolkata, West Bengal

Jul 4, 2016

i had ordered a combo 3 linen shirt ., but when i received it it is completely different, from what i ordered, several time i call them but most of the time thy r busy, and the quality of the product is very bad my order i is -OID208592, .they cheated with the customers .its a fraud shopping site .

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Address: 147001

Website: onlineclues.com

I have ordered combo packs of 3 shirts. Order number[protected] branded combo of 3 pure lenin shirts, size xl. Order oid161147 recieved. But its fitting are tight too much. Request return my product. Order which i recieved is not as per the picture shown in advt. Please either refund my amount or exchange the product with size xxl with some good quality of cloth. Colours are also not attractive please provide good quality of colour which are shown in your advt

OnlineClues Complaints & Reviews

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Onlineclues return my order

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Complaint about to send a different product by online clues..

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About combo of 3 high quality branded linen shirts

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About combo of 3 high quality branded linen shirts

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Product return

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Very very poor quality of shirts received.

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Wrong shipment delivered

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Branded combo of 3 pure linen shirts

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Replacement of jeans order no : 772222667

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Bad quality product.. Money not returned

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Defective product and money not returned

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Products different from what was shown

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Branded combo 3 pure linen shirts

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3 combo shirts but with defect

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This is not a real product which show in on line view

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Fitting of the shirts is not comfortable as per requirement

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