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OnlineClues Complaints & Reviews

3.1
Updated: Dec 18, 2021
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OnlineClues reviews & complaints page 216

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J
jaivora
from Mumbai, Maharashtra
Jun 20, 2016
Resolved
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Address: Mumbai City, Maharashtra, 400054
Website: www.OnlineClues.com

Shipment ordered no.[protected]
My order no. Oid04809
I have order jean pack of three
But there all have different fitting of same size
N the quality of three is bad
Its waste of money to put in these jeans
B*c*d i[censored] open a complain page then atleast face the problem
I dont want your jeans
Refund my amount
Atleast keep proper contact no. To communicate
Teach your staff not block no. Of customer
Jul 23, 2016
Complaint marked as Resolved 
OnlineClues customer support has been notified about the posted complaint.
Verified Support
Jun 21, 2016
OnlineClues Customer Care's response
Dear Customer, We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly. Thanks. Onlineclues customer care.
Didnt got any response
I wants to return this product back but they are no pick uping my call .
I had got the JEANS which quality is to bad and size i also not fit and colour is different .now what to doo.
Please pick UP call OR BACK
still no response from your side for my complaint
Bhenchodo reply kya Tera aap karega
I raised a return request for of 1 item on 20th June 2016. PFB order id and return req id:

ORDER ID Oid04809
shipping no.[protected]
Returning ID :

Pick up has still not scheduled for the Item.
I have been calling from 3 days but no one is picking the call.
I dropped a mail to mumbai police also
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    krishnasamy2007
    from Chennai, Tamil Nadu
    Jun 20, 2016
    Resolved
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    Address: 125001
    Website: www.onlineclues.com

    Brought the product but the quality of the product is very bad. Shirts sizes are different. Customer care executive not responding my phone call. I want to return this product and get my money back help me.
    My order number oid195043
    Shipper address - spark international, opp. Holy hospital, tosham road, hisar-125001, hariyana
    Sparkinternational shipment with awb number[protected].
    Jul 22, 2016
    Complaint marked as Resolved 
    OnlineClues customer support has been notified about the posted complaint.
    Verified Support
    Jun 21, 2016
    OnlineClues Customer Care's response
    Dear Customer, Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this. Thanks & Regards, Onlineclues customer care team
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      kaushikdeb
      from Kolkata, West Bengal
      Jun 20, 2016
      Resolved
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      Address: Kolkata, West Bengal, 700074
      Website: www.onlineclues.com

      I have received the product, combo of 3 slim fit party wear shirts but the product is completely different what they are showing in picture. Product quality is too bad. I am really unhappy with this website so i want my money back. Even i tried to call them many times but none responded my call. So please let me know that they are going to refund my money back or not. So that i can be relaxed. Respond please
      Thank you
      Jul 29, 2016
      Complaint marked as Resolved 
      OnlineClues customer support has been notified about the posted complaint.
      Verified Support
      Jun 21, 2016
      OnlineClues Customer Care's response
      Hello, Greetings from OnlineClues! We regret to inform you that we were unable to find the details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply so that we can do the needful. Onlineclues customer care team. Contact : [protected],[protected], [protected]
      Jun 24, 2016
      Updated by kaushikdeb
      Order ID : OID192213

      Registered Phone Number : [protected]

      Email address : [protected]@infosky.co.in

      Please solve it asap.
      Verified Support
      Jun 25, 2016
      OnlineClues Customer Care's response
      Dear customer, Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this. Thanks & Regards, Onlineclues customer care team
      I have received the product, combo of 3 slim fit party wear shirts but the product is completely different what they are showing in picture. Product quality is too bad. I am really unhappy with this website so i want my money back. Even i tried to call them many times but none responded my call. So please let me know that they are going to refund my money back or not. So that i can be relaxed. Respond please
      Thank you
      Please solve my problem asap. I cannot relply any more.
      Www.Onlineclue.Com is a very bad & bogas they have shown awesome picture on their products like shirts & t-shirts but when we purchase them, they are send us bad quality products & color i have bad experience i have purchased 3 combo shirts but when we received my products i am shocked & disappointing my product total changed (shirts quality, color & every thing ) i suggest other don't buy products on www.Onlineclue.Com

      i lost my rs. 800
      I’ve purchased shirts from your site (www.onlineclues.com) the details given below

      Order ID : OID192213
      Registered Phone Number : [protected]
      Email address : [protected]@infosky.co.in

      Due to low quality I returned the shipment and still waiting for refund. As asked from onlineclues side that the bank account details to be mailed to them. I’ve sent the details on 02.07.2016 by speed post and checked by track order that onlineclues office received it on 08.07.2016. But till date I did not received the refund.

      Now I am worrying whether will get my hard earned money back.
      Please refund my money without any further delay. Please reply asap.
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        S
        sachin malve
        from Mumbai, Maharashtra
        Jun 20, 2016
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        Address: 122001
        Website: www.onlineclues.com

        Was ordered combo of 3 high quality branded linen shirts but the shirts are of very worst quality and that is not same colour as i see in advrtse and size is too small. My order no is order id order date total amount total quantity details
        Oid166431 jun 2, 2016 11:37:05 am rs 699 1
        I want to return it back but no one is coming to take it...
        I am triying to contact company many times but mobile no what they provide is wrong. I want my money back. Fraud cmpny... Waste of money...
        Refund my money...

        My complaint no is 3147 (07/06/2016)
        +1 photos
        Jul 22, 2016
        Complaint marked as Resolved 
        OnlineClues customer support has been notified about the posted complaint.
        Verified Support
        Jun 21, 2016
        OnlineClues Customer Care's response
        Dear Customer,We have escalated this case again internally and one of our representatives will get in touch with you to assist with this. Thanks & Regards, Onlineclues customer care Team
        Tjmhark ma ka chut gandu ho tum mader chod tumhri Behan ko chodu land ke ball kuch dikhate ho or kuch bhejt ho madar chod
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          M
          Manorav
          from Delhi, Delhi
          Jun 20, 2016
          Resolved
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          Address: New Delhi, Delhi, 110009
          Website: www.onlineclues.com

          OID198658, is onlinescules order no.
          The shirt is of very low quality ! I asked it to refund it but up till now nothing had happend.
          And no. Which are give on site ! Are always busy !!
          Moreover the shirt seems to be worn ! And way of presenting was also not good ! Word used branded for selling purpose, If this the brand then I'm sorry, To say this site should be close.
          Jul 24, 2016
          Complaint marked as Resolved 
          OnlineClues customer support has been notified about the posted complaint.
          Verified Support
          Jun 21, 2016
          OnlineClues Customer Care's response
          Dear Customer, Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@gmail.com Thanks & Regards, Onlineclues Customer Care Team
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            Pankaj Vishnaliya
            from Delhi, Delhi
            Jun 20, 2016
            Resolved
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            Address: New Delhi, Delhi, 110009

            I was ordered combo of 3 high quality branded linen shirts but the shirts are of very worst quality And that is not same colour as i see in advrtse and size is too small. my order no is OID198261. I want to return it back but no one is coming to take it...
            I am triying to contact company many times but mobile no what they provide is wrong. I want my money back.Fraud cmpny... Waste of money...
            +2 photos
            Jul 25, 2016
            Complaint marked as Resolved 
            OnlineClues customer support has been notified about the posted complaint.
            Verified Support
            Jun 21, 2016
            OnlineClues Customer Care's response
            Dear Customer, We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly. Thanks. Onlineclues customer care.
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              M
              Manish Aravind
              from Chennai, Tamil Nadu
              Jun 20, 2016
              Resolved
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              Address: 600037

              I have applied for return of the product "pack of 3 high quality linen shirts" . but I wasn't provided with any confirmation message via SMS or E-mail . I need the customer service to contact me for confirmation of the return of the product !
              The product I received was not of the quality expected, hence I have applied for the return of the product ... But the company or the business body has not responded with any return conformation!
              I want the company to react effectively !! Contact me or respond with a confirmation mail or SMS
              Jul 24, 2016
              Complaint marked as Resolved 
              OnlineClues customer support has been notified about the posted complaint.
              Verified Support
              Jun 21, 2016
              OnlineClues Customer Care's response
              Hello, Greetings from OnlineClues! We regret to inform you that we were unable to find the details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply so that we can do the needful. Onlineclues customer care team. Contact : [protected],[protected], [protected]
              order id: OID191879
              REG.Phone no: [protected]
              email: [protected]@gmail.com
              product name: combo of 3 high quality branded linen shirts
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                C
                Chintan raithatha
                from Bengaluru, Karnataka
                Jun 19, 2016
                Resolved
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                Address: 560048

                I ordered 3 Shirts 1 week back and I received that product but when I opened packet it was small size and colour which I ordered was. Black white nd blue which is not there I received pink nd all colour nd cloth material is also not good.
                Not happy with the service.
                1st experience is very bad and I when I mail them for return I didn't get any reply from that and there is no proper contact no. For your website.

                What the hell u people provide service to customer as u think that customers are fool as i did followup from past 1 month and i did not get any call and return policy from any of your team. U people want to use abuse word so i can do it also i[censored] people r not able to understand English as i told u that my money is with u and i want my money back that is 750/- as u provide FAKE product and its very cheap.I want call back with 24hrs otherwise i will go to consumer court.

                OID105567. order no.

                [protected].
                Jul 24, 2016
                Complaint marked as Resolved 
                OnlineClues customer support has been notified about the posted complaint.
                Verified Support
                Jun 21, 2016
                OnlineClues Customer Care's response
                Dear customer, Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this. Thanks & Regards, Onlineclues customer care team
                I just complain for product and i receive a call from ur TECH SUPPORT DEPT.
                That employee name is ARUN and contact no. [protected] .He just asked for my account details to refund my money and when i told him to its out of policy to share my details so started misbehaving in call and suddenly disconnect the call.If this type of employee is there in this company who does not know how to talk with customer then y u appoint that employee.
                I want call from senior executive becoz the customer care no. is busy from morning to evening.

                [protected].
                Yes m waiting for past 1 month for resolution and people calling me that i m from rbi please share your account details so that we will refund your amount immediately and minimum balance in your account should be 1000/- what the hell is this.
                [protected] NOIDA UTTAR PRADESH.
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                  A
                  abhirohi
                  from Mumbai, Maharashtra
                  Jun 19, 2016
                  Resolved
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                  Address: 122001
                  Website: www.Onlineclues.com

                  I have ordered "Combo of 3 High Quality Branded Linen shirts" through Onlineclues.com on 9th June 2016, I have received around 15th June 2016.
                  But the product is not as per specified quality (Quality is very bad) And the color is different . Then I have tried to contact Onlineclues customer care through mail but there were no proper response even they are not responding to phone calls.

                  please look into the matter and help me to refund back my money.

                  Product Name: Combo of 3 High Quality Branded Linen shirts
                  Price: Rs.699/-
                  Order No. : OID188655
                  Jul 24, 2016
                  Complaint marked as Resolved 
                  OnlineClues customer support has been notified about the posted complaint.
                  Verified Support
                  Jun 21, 2016
                  OnlineClues Customer Care's response
                  Dear Customer, We have escalated this case again internally and one of our representatives will get in touch with you to assist with this. Thanks & Regards, Onlineclues customer care Team
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                    S
                    Sntripathi345
                    from Hapur, Uttar Pradesh
                    Jun 19, 2016
                    Resolved
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                    Address: Garhwa, Jharkhand, 822114
                    Website: Onlineclues.com

                    I have ordered "Combo of 3 High Quality Branded Linen shirts" through Onlineclues.com on 7th June 2016, I have received around 18th June 2016.
                    But the product is not as per specified quality (Quality is very inferior) And the colour is different . Then I have tried to contact Onlineclues customer care through mail but there were no proper response even they are not responding to phone calls.

                    please look into the matter and help me to refund back my money.

                    Product Name: Combo of 3 High Quality Branded Linen shirts
                    Price: Rs.699/-
                    Order No. : OID182012


                    Maine customer care no per kai.baar call kiya koi response nahin mila
                    +1 photos
                    Jul 24, 2016
                    Complaint marked as Resolved 
                    OnlineClues customer support has been notified about the posted complaint.
                    Verified Support
                    Jun 21, 2016
                    OnlineClues Customer Care's response
                    Dear customer, We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly. Thanks & Regards Onlineclues customer care. Contact : [protected],[protected], [protected]
                    I have ordered "Combo of 3 High Quality Branded Linen shirts" through Onlineclues.com on 7th June 2016, I have received around 18th June 2016.
                    But the product is not as per specified quality (Quality is very inferior) And the colour is different . Then I have tried to contact Onlineclues customer care through mail but there were no proper response even they are not responding to phone calls.

                    please look into the matter and help me to refund back my money.

                    Product Name: Combo of 3 High Quality Branded Linen shirts
                    Price: Rs.699/-
                    Order No. : OID182012


                    Maine customer care no per kai.baar call kiya koi response nahin mila
                    kindly plz reply
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                      S
                      SujitU
                      from Hyderabad, Telangana
                      Jun 19, 2016
                      Resolved
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                      Address: 411038
                      Website: www.onlineclues.com

                      Hi...
                      I was ordered 3 shirts of linen brand but the shirts are of very worst quality.I want to return it back but no one is coming to take it...
                      I am triying to contact company many times but mobile no what they provide is wrong. I mailed them regarding this but still no response from 1 month. I want my money back.Fraud cmpny... Waste of money...
                      Jul 22, 2016
                      Complaint marked as Resolved 
                      OnlineClues customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 21, 2016
                      OnlineClues Customer Care's response
                      Hello, Greetings from OnlineClues! We regret to inform you that we were unable to find the details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply so that we can do the needful. Onlineclues customer care team. Contact : [protected],[protected], [protected]
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                        S
                        Saurabh Sonar
                        from Nagpur, Maharashtra
                        Jun 18, 2016
                        Resolved
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                        Website: Onlineclues.com

                        I ordered combo of 3 London looks slim fit stretchable jeans on 13 june & got the delivery on 18 June by onlineclues.com
                        The product brand is London looks. I got two jeans of London looks size 30 & comfortable to wear & another one is different than London looks brand & size 28 & very uncomfortable to wear. & Charge for this product is 999 Rs. So I want to return one of those 3 jeans.
                        Jul 22, 2016
                        Complaint marked as Resolved 
                        OnlineClues customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 21, 2016
                        OnlineClues Customer Care's response
                        Hello, Greetings from OnlineClues! We regret to inform you that we were unable to find the details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply so that we can do the needful. Onlineclues customer care team. Contact : [protected],[protected], [protected]
                        I am totally disappointed with product with quality, size and color..I want to return it and want my money back...please cooperate as soon as possible...bz
                        Coz it is 10 the time I am writing same complaint and didn't get reply.

                        London looks 3 slim fit stretchable jeans - Comment #2663044 - Image #0
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                          A
                          Azad Chandrashekhar V
                          from Bengaluru, Karnataka
                          Jun 18, 2016
                          Resolved
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                          Address: 560001
                          Website: WWW.ONLINECLUES.COM

                          Sir/madam,

                          I have ordered "combo of 3 high quality branded linen shirts" through onlineclues.com on 4th june 2016, i have received around 7th june 2016.
                          But the product is not as per specified quality (Quality is very inferior). Then i have tried to contact onlineclues customer care through mail but there were no proper response even they are not responding to phone calls.

                          Please look into the matter and help me to refund back my money.

                          Product name: combo of 3 high quality branded linen shirts
                          Price: rs.699/-
                          Order no. : oid169821
                          Company address: sector 57, gurgaon - 122001
                          Haryana india
                          Contact no.: [protected], [protected], [protected]
                          Email id: [protected]@gmail.com

                          Regards,

                          Azad cs
                          +[protected]
                          Jul 24, 2016
                          Complaint marked as Resolved 
                          OnlineClues customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 21, 2016
                          OnlineClues Customer Care's response
                          Dear customer, Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this. Thanks & Regards, Onlineclues customer care team
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                            D
                            Devendra Bairagi
                            from Vidisha, Madhya Pradesh
                            Jun 18, 2016
                            Resolved
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                            Address: Indore, Madhya Pradesh, 452001
                            Website: www.onlineclues.com

                            Dear sir,

                            I have received online clues product on 24.05.2016, the quality of product is very poor, so i don't want to keep it & can't wear. So i requested for return & refund the product. But still they not collected the shirts & not refunded my money.

                            Product name : branded combo of 3 pure linen shirts spark international

                            Order id : oid121139

                            Order date : 18.05.2016

                            Tracking awb no. :[protected]

                            Unit cost : 599 + 100 shipping = 699

                            Please help me.
                            +1 photos
                            Jul 24, 2016
                            Complaint marked as Resolved 
                            OnlineClues customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 21, 2016
                            OnlineClues Customer Care's response
                            Dear Davendra, Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@gmail.com Thanks & Regards, Onlineclues Customer Care Team Contact : [protected],[protected],[protected]
                            The complaint is still not resolved.. someone called me from +91 [protected] & +91 [protected], they told me that they are from Indian consumer complaints forum & they are refunding my amount on behalf of online clues. they ask my debit card details but i told them i can only provide my account details then he abused me & disconnected my call.

                            if you can help me, please do the needful otherwise i will go to another legal support.
                            online-clues you are totally fake... you are not receiving my call on above given numbers... not refunding my amount since 20 days... many people have complaint against you..
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                              S
                              Sourabh100
                              from Chennai, Tamil Nadu
                              Jun 17, 2016
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                              Address: Gurgaon, Haryana, 110036
                              Website: onlineclues.com

                              Combo of 3 premium shirts, order date-05/06/2016, oid no.-oid175303
                              Delivery date-09/06/2016.
                              I just got delivery of combo shirts which i have ordered a week ago. As i placed a order after watching the pictures of shirts provided by you. You mentioned "combo of 3 premium shirts" these shirts which i have received today is not premium at all and they can't be even compared with 3rd class shirts. I just got very disappointed after i saw them, its a total waste of money. The fabric of shirts is such a 3rd class i can't even explain. I am not fond of wearing these kind of so called premium shirts.
                              So i request you to kindly take back them. I want to return these shirts.
                              Totally disappointed with online clues.com this was my first and last order which i placed on this site.

                              Kindly take a look after this matter. As i don't want to delay it as i read on ur site request for return can be submitted with 24 hrs of delivery.
                              Jul 20, 2016
                              Complaint marked as Resolved 
                              OnlineClues customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 18, 2016
                              OnlineClues Customer Care's response
                              Dear Sourabh, Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@gmail.com Thanks & Regards, Onlineclues Customer Care Team Contact : [protected],[protected],[protected]
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                                R
                                R.sBisht
                                from Delhi, Delhi
                                Jun 17, 2016
                                Resolved
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                                Resolved

                                Address: 110044
                                Website: www.onlineclues.com

                                I have ordered a combo of london looks 3 men checkered slim fit shirts on onlineclues.com, i have received it 6. When i opened the parcel there was a different combo of shirts with very bad quality shirts. & i have filled a product return form on onlineclues.com. Also i have mailed them on [protected]@gmail.com for the return and refund of the product. Also i have called them many times on the contact no on their site but it comes busy all the time. Till now, 3 days have passed and there is no response from their side. I am very frustrated...

                                Order No - OID191405

                                Ravindra Singh
                                [protected]
                                +2 photos
                                Jul 20, 2016
                                Complaint marked as Resolved 
                                OnlineClues customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 18, 2016
                                OnlineClues Customer Care's response
                                Dear Ravindra, We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly. Thanks & Regards Team Onlineclues customer care Contact : [protected],[protected], [protected]
                                I have ordered a London Looks Men's Solid Shirt (Pack of 3)through online from your company on dt-11 July 2016. I have received by ECOM EXPRESS courier on dt-18.07.2016. When i open the same the quality of the shirt is very poor.changes the color i have opened. I have ordered shirt No- CIN255300, instead of that the company had sent a poor quality London Looks Men's Solid Shirt (Pack of 3) to me. now lodge my complaint & give me solution what have to do.I have compel to return the shirt to you Kindly refund my amount as soon as possible.
                                Kindly acknowledge to me as soon as possible.

                                Thanking you
                                Tofan panda

                                Onlineclues the quality of the shirts that was delivered is very poor - Comment #2504889 - Image #0
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                                  A
                                  aravindr_dcbv
                                  from Hyderabad, Telangana
                                  Jun 16, 2016
                                  Resolved
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                                  Resolved

                                  Address: 122001
                                  Website: www.onlineclues.com

                                  I had ordered a product "combo of 3 high quality Branded Linen shirts" on Jun 5, 2016.I received the product on Jun12, 2016.The shirts that I received were of very poor quality.The shirts that were shown in the website and the shirts that I received were of completely different quality.Also the colour of the shirts that was shown in the website and the shirts that I received were also different. The service provided by onlineclues.com is very unpleasant and poor.I tried contacting them to get my refund but their phones are always unavailable and they donot reply to the emails.Please help me get my refund.THe product details are as follows:
                                  Order ID: OID175713
                                  Order Date: Jun 5, 2016 1:02:48 PM
                                  Shipping Address:Aravind reddy, room no 508, ramshri apartments, street no2, journalist colony, gowlidoddy, hyderabad, Telangana, IN-500075
                                  [protected]
                                  Product Name:Combo Of 3 High Quality Branded Linen Shirts
                                  Total Amount:Rs 699
                                  +1 photos
                                  Jul 18, 2016
                                  Complaint marked as Resolved 
                                  OnlineClues customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 17, 2016
                                  OnlineClues Customer Care's response
                                  Dear Aravind, Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@gmail.com Thanks & Regards, Onlineclues Customer Care Team Contact : [protected],[protected],[protected]
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                                    saini6342
                                    from Delhi, Delhi
                                    Jun 15, 2016
                                    Resolved
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                                    Resolved

                                    Address: New Delhi, Delhi
                                    Website: www.onlineclues.com

                                    I ordered for 10 combo t-shirts... On 26-may-2016.. M ordered delievered around 1-june.. Tshirts were so ugly..n cloth is of poor quality.. Dye gets faded out. delivrd T-shirts were totally differnt n also of poor quality.. I hv also post a complaint on their website. But they did not resolve it till yetOrder no[protected].. Registered mobile no- [protected]...
                                    May 23, 2017
                                    Complaint marked as Resolved 
                                    OnlineClues customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jun 17, 2016
                                    OnlineClues Customer Care's response
                                    Dear Arun, Sorry for inconvenience, This is inform you that we have taken a note of your concern and will get back to you. Thanks & Regards Team Onlineclues customer care Contact : [protected],[protected], [protected]
                                    Jun 18, 2016
                                    Updated by saini6342
                                    I hv ordered for 10 combo t-shirts... t-shrts delieverd around 2june
                                    ...
                                    They were totally different as they were on their site...
                                    Quality of t-shirts is soo poor.. dye gets fade out if little drop.of sweat comes out
                                    .. i hv also complaint earlier

                                    Bt they didnt solve it yet.. their callers
                                    . Ask me about my atm card no n pin no too
                                    Hw cn i give them my personl details

                                    They asked to call me again after 24hours... bt i hv not received any of their call... plz solve my problem..
                                    My order no[protected]
                                    Registered mobile no - [protected]
                                    Jun 18, 2016
                                    Updated by saini6342
                                    I purchase t-shrts from www.onlineclues.com... after delevering of t-shrts.. i checked they were of poor quality..so i register a complaint on www.consumercomplaints.in after dt i recieve a call from [protected].. they told me that they willl refund my money.. bt they need my bank details to transfer money.. so i give themmm. instead of refunding they debited 3000 from my account.. plzz solve my problm
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                                      santhu hassan
                                      from Bengaluru, Karnataka
                                      Jun 15, 2016
                                      Resolved
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                                      Resolved

                                      Address: Gurgaon, Haryana, 122001
                                      Website: www.onlineclues.com

                                      Hi

                                      I have ordered a product combo of 3 shirts on 8-06-16.
                                      It came from delhivery courier track id is [protected] order no. Is oid177098. It delivered on 13-06-16. On delivery i checked the product the products i ordered are different from what i have received. I ordered white, blue, purple color shirts but i received different color and different type of shirt. When i tried to contact customer care they lines were not connecting, no response for e mails. The products are entirely different from what they show in websites.
                                      Jul 18, 2016
                                      Complaint marked as Resolved 
                                      OnlineClues customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jun 17, 2016
                                      OnlineClues Customer Care's response
                                      Dear Santhu, We are completely understand your concern and apologize for the inconvenience caused. We will try to resolve your problem. Onlineclues customer care team Contact : [protected],[protected], [protected]
                                      The customer numbers are not connecting, you people are not providing proper customer support, i want my re fund this is seriously worst customer experience
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                                        Harshvardhan18
                                        from Bareilly, Uttar Pradesh
                                        Jun 15, 2016
                                        Resolved
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                                        Resolved

                                        Address: Jaipur, Rajasthan, 302018
                                        Website: Www.onlineclues.com

                                        Hello,
                                        I have ordered a product London looks tshirt pair of 6 on 31-05-16.
                                        It came from spark international track Id is[protected] and order no . Is OID153279.
                                        I checked it at home when it comes to me then I found it is small .and then I want to return it and buy another product .
                                        So I open their site (www.onlineclues.com) and in that return your product, at there I filled the sheet regarding returning of that product .
                                        I have done that step around 5 times but there is no response from them . They have 2 contact no, but they are always busy, you can call them anytime, only busy tone will come numbers are :[protected] and[protected] .
                                        I want you take actions on them and help me to return this product and refund me or I will buy another product from them .
                                        They don't answering my mail .
                                        I told them many time that I filled their return policy form but there is no response from their side .
                                        The product is of Rs 799 with delivery .
                                        I am attaching proof of msg from delivery company that I have ordered the product . And another pictures are of product packet.
                                        +3 photos
                                        Jul 18, 2016
                                        Complaint marked as Resolved 
                                        OnlineClues customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jun 17, 2016
                                        OnlineClues Customer Care's response
                                        Dear Harsh, Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@gmail.com Thanks & Regards, Onlineclues Customer Care Team Contact : [protected],[protected],[protected]
                                        Till now they have not contact me .
                                        Online clues should send their representatives fast for returning of product .
                                        It's only 30 day return .
                                        They are taking time for their profit
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