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OnlineClues Complaints & Reviews

3.1
Updated: Dec 18, 2021
Complaints 4675
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2872
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OnlineClues reviews & complaints page 222

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A
Arbind Solanki
from Delhi, Delhi
May 26, 2016
Resolved
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Address: 110033
Website: www.onlineclues.com

Order no - oid88542
Item name - branded combo of 3 pure linen shirtsss
Purchase date - 5th may 2016

I purchased branded combo of 3 slim - fit party shirts from onlineclues which came to my knowledge from facebook the product which i received is not as shown on the site but are some cheap 4 grade product and also color is different.. So i want to return my product as soon as possible. This deal i cash on delivery basis.
+1 photos
Jul 2, 2016
Complaint marked as Resolved 
OnlineClues customer support has been notified about the posted complaint.
Verified Support
May 26, 2016
OnlineClues Customer Care's response
Dear customer, Sorry for inconvenience.This is inform you that we have taken a note of your concern and will get back to you. Regards Team onlineclues
no one consult me about this product .this is really embarrassing about our system.
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    K
    Kuntal J. Patel
    from Mumbai, Maharashtra
    May 26, 2016
    Resolved
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    Address: 122001
    Website: www.onlineclues.com

    We have ordered some men's ware shirts which are displayed a1 category and they sent us very bad inferior quality which does not matched with the displayed items. We submitted the complain regarding returning the product but they had not replayed yet.
    As regards to this
    Ordered no. - oid125414
    Ordered date : 21/05/2016 (Cash on delivery)
    Product received date : 23/05/2016
    Application for return : 24/05/2016, 25/05/2016
    No reply received. We had also contacted on there e-mail address [protected]@gmail.com, [protected]@onlineclues.com and we had also contected on [protected], [protected] the phone is continuesly busy.
    Please help us regarding the returned the product and getting the return my worth.
    Jun 26, 2016
    Complaint marked as Resolved 
    OnlineClues customer support has been notified about the posted complaint.
    Verified Support
    May 26, 2016
    OnlineClues Customer Care's response
    Dear customer, Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this. Regards, Onlineclues customer care team
    Not any representative call us & no any process for return stocks.
    Please this is a fake company, The company is fraud lots of customer.

    so i request u proceed legally matter & catch the company director.
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      5
      5 Rose
      May 26, 2016
      Resolved
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      Address: Vellore, Tamil Nadu, 635802
      Website: www.onlineclus.com

      Order no. : unibmpc114876
      Name. : fairoz
      Date. : 15/05/2016
      I purchased branded combo of 3 slim - fit party shirts from onlineclues which came to my knowledge from facebook the product which i received is not as shown on the site but are some cheap 4 grade product and also shorter in size.
      The shirts are dirty and damaged.
      Pls refund my amount.
      +1 photos
      Jun 26, 2016
      Complaint marked as Resolved 
      OnlineClues customer support has been notified about the posted complaint.
      May 26, 2016
      Updated by 5 Rose
      I ordered BRANDED COMBO OF 3 PURE LINEN SHIRTS. But I received shirts are look like used shirts. It's really dirty and damaged.
      Pls refund my amount.
      order no: UNIBMPC114876
      Name : Fairoz
      Verified Support
      May 26, 2016
      OnlineClues Customer Care's response
      Dear Customer , This product is not related to us Please check the company name on the courier packet. Onlineclues customer care team.
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        P
        Pro123
        May 25, 2016
        Resolved
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        Address: Agra, Uttar Pradesh, 282003

        The Product offered in the site is way different from the original, not at all upto the mark.The product is Very poor in quality.Company has offered linen shirts but it is not linen.Moreover the product is not at all comfortable after wearing.Size of the product is also not accurate so the product is not useful for me.Complete waste of money
        Payment option used was cash on delivery.
        +2 photos
        Jun 26, 2016
        Complaint marked as Resolved 
        OnlineClues customer support has been notified about the posted complaint.
        Verified Support
        May 26, 2016
        OnlineClues Customer Care's response
        Dear Customer, Hello, Greetings from OnlineClues! We regret to inform you that we were unable to find the details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply so that we can do the needful. Please fill the product return form on our website so that we can proceed. Onlineclues customer care team
        Product Details

        order no OID110655
        SKU CODE 3 SOLIDS
        Order ID 110655
        Mobile No [protected]
        E mail Address [protected]@gmail.com
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          A
          ankit_chawlani
          from Bengaluru, Karnataka
          May 25, 2016
          Resolved
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          Address: Pune, Maharashtra, 411057
          Website: Onlineclues.com

          I bought an item from online clues named "combo of 10 stylish printed t-shirts"
          with sku code "10Tees03 in" of sixe xxl.
          but the order i got is totally different .
          no t-shirt was of xxl size and quality was also worst.
          I already filed a complaint but i didn't received any response,
          your complaint numbers are always busy .
          order no. OID118017
          tracking code[protected]
          Jun 26, 2016
          Complaint marked as Resolved 
          OnlineClues customer support has been notified about the posted complaint.
          Verified Support
          May 26, 2016
          OnlineClues Customer Care's response
          Dear Ankit, We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly. Thanks. Onlineclues customer care.
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            P
            Priyanka Bhandari Rathi
            May 25, 2016
            Resolved
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            Resolved

            Address: Indore, Madhya Pradesh, 452002
            Website: www.onlineclues.com

            I have placed an order via onlineclues guest login. I want to return that order, I have mailed them to know the process ASAP. or to process the cancellation from their end and arrange the pick up ASAP. But no response is being received.

            The order was placed using [protected] mobile number on name of Aishwary Rathi.

            Infact, the numbers that they have provided online are unreachable :(. I'm worried if the number of days allowed for return are passed, they will not return.
            Jun 26, 2016
            Complaint marked as Resolved 
            OnlineClues customer support has been notified about the posted complaint.
            Verified Support
            May 26, 2016
            OnlineClues Customer Care's response
            Dear Priyanka, Hello, Greetings from OnlineClues! We regret to inform you that we were unable to find the details. We request you to revert with the below mentioned details : Order ID: Email address used while placing the order: We look forward for your reply so that we can do the needful. Please fill the product return form on our website so that we can proceed. Onlineclues customer care team
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              K
              Kartik Samantaray
              from Nellore, Andhra Pradesh
              May 25, 2016
              Resolved
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              Resolved

              Address: Hyderabad, Andhra Pradesh, 500073

              Hii, I am Kartik. I order a product from "www.onlineclues.com/". but this is product is not same as what i ordered. So that when i want to return the product then their contact number is not working properly. Also i sent a mail from that website but till they are not reply my mail.

              I had lunched a complain on their support mail, but they did not reply me yet as they know they are guilty.There are thousands of people like me come to this site and order somethings. But they are not kowning about this site.
              +1 photos
              Jun 1, 2016
              Complaint marked as Resolved 
              I want to return this product and they will send my money back.
              OnlineClues customer support has been notified about the posted complaint.
              Verified Support
              May 28, 2016
              OnlineClues Customer Care's response
              Dear Kartik, We have noted your concern. we have shared this with our Customer care team and they will contact you in while. Thanks & Regards Onlineclues Customer Care Team
              Please veryfy this complaint. I am waiting.
              Please solve this problem quickly(www.onlineclues.com).
              Hello Sir,
              I have got response form onclineclues.com, But till they are not solving this problem.
              Only they sent to mail that
              "We have escalated this case again internally and one of our representatives will get in touch with you to assist with this."

              So please clear this problem.
              Regards
              Kartik Samantaray
              Sir,
              Please solve this problem.because it already 10-15 days left .plz plz plz..
              Dear Kartik,
              Your query is in process. We will do our best to resolve your problem. For any further assistance, please write to us at [protected]@gmail.com

              Onlineclues customer care team
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                M
                Mohit Garg 01
                from Surat, Gujarat
                May 25, 2016
                Resolved
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                Resolved

                Address: 395003
                Website: Onlineclues

                Name = mohit
                Address d 2195-96 sagar saree millennium market ring road surat
                City surat
                State gujarat
                Zip 395003
                M [protected]

                Order id: oid100421
                Order date: may 12, 2016
                Date of delivary: may 16, 2016
                Product name:branded combo of 3 pure linen shirts
                Ize:s
                Unit cost:599rupees (100 extra for shipping)
                Total amount: 699 rupees

                Returned reasons:

                The product is totally different... This product is very bad quality
                +1 photos
                Jul 2, 2016
                Complaint marked as Resolved 
                OnlineClues customer support has been notified about the posted complaint.
                Verified Support
                May 17, 2016
                OnlineClues Customer Care's response
                Dear Mohit, Your complaint will be noted. We will do our best to resolved your problem. Thanks. Onlineclues customer care Team.
                Verified Support
                May 26, 2016
                OnlineClues Customer Care's response
                Dear Mohit, We are completely understand your concern and apologize for the inconvenience caused. We will try to resolved your problem. Onlineclues customer care team
                plaza, , , , don't bay any product from onlinecluse.com
                Please call me again

                Onlineclues — Return product response

                I try to contact any onlinecluse employe to take my product return, , , , , , , bt thay r so in responcebale
                Give my money back call me

                Give my money back - Comment #2415434 - Image #0

                I want to return my order and i will take sensourly action

                Order id: OID200302
                order date: jun 10, 2016
                date of delivary: jun 15, 2016
                product name: combo of 03 cotton stylish shirts
                size:long
                unit cost:699 rupees (100 extra for shipping)
                total amount: 799 rupees
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                  V
                  Vicky Adhithya
                  from Mumbai, Maharashtra
                  May 25, 2016
                  Resolved
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                  Resolved

                  Address: 605103

                  Hi,
                  I have ordered the above mentioned product through onlineclues.com, the product is delivered to me yday and when i opened i found totally disappointed. The shirts we exactly opposite to the one i have ordered n buttons where about to get removed and color fades in some areas.. Please arrange a return for my product...
                  I ve ordered by may19th
                  Jun 26, 2016
                  Complaint marked as Resolved 
                  OnlineClues customer support has been notified about the posted complaint.
                  Verified Support
                  May 26, 2016
                  OnlineClues Customer Care's response
                  Hello, Greetings from OnlineClues! We regret to inform you that we were unable to find the details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply so that we can do the needful. Please fill the product return form on our website so that we can proceed. Onlineclues customer care team
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                    D
                    DrRishiAggarwal
                    from Ludhiana, Punjab
                    May 24, 2016
                    Resolved
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                    Address: Gurgaon, Haryana, 122001
                    Website: www.onlineclues.com

                    Hi, I am Dr. Rishi Aggarwal.
                    I had ordered " BRANDED COMBO OF 3 PURE LINEN SHIRTSSS" in size -L.
                    I have been trying to get in touch with company officials from the last 40 hours, but the mobile numbers provided are not working, and email sent could not be delivered.

                    ORDER DETAILS-
                    Order ID OID123085
                    Order Date May 19, 2016 8:21:54 AM

                    Item Details
                    # Name Quantity Unit Price Item Total
                    1 BRANDED COMBO OF 3 PURE LINEN SHIRTSSS
                    size: l
                    1 Rs 599
                    Total Items 1
                    Grand Total Rs 699

                    REASONS FOR RETURN-
                    1.the size of the product received was too small as compared to the standard sizes of other international brands. I was not even able to close the buttons of any of the products.
                    2. also the colors shown at the order page are completely different from that of 2 of the products which were sent to me.
                    +3 photos
                    Jun 25, 2016
                    Complaint marked as Resolved 
                    OnlineClues customer support has been notified about the posted complaint.
                    Verified Support
                    May 25, 2016
                    OnlineClues Customer Care's response
                    Dear Rishi Aggarwal, We have escalated this case again internally and one of our representatives will get in touch with you to assist with this. Thanks & Regards, Onlineclues customer care Team
                    regards to the online clues customer support team for NOT DOING ANY WORK.
                    it is rather a CUSTOMER HARASSMENT team.
                    it has been 20 days since my complaint, and still there has been action from the customer care team of the said company.
                    i shall be forced to take legal malpractice action against the company and the seller if my complaint is not sorted out by the end of this week.
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                      A
                      ABHAS LUHARUWALLA
                      from Dibrugarh, Assam
                      May 24, 2016
                      Resolved
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                      Address: Kolkata, West Bengal, 700033
                      Website: www.onlineclues.com

                      I had bought a pack of 3 shirts from onlineclues for rs 699.
                      The product was delivered to me on 23rd may, 2016.
                      On verifying the product, it was found that the same was no where near to the images pasted on facebook, (From where i had referred to purchase).
                      The reference courier no.:[protected]
                      Order no.:-oid119269

                      I then tried to contact the customer care number, but to my surprise, i found that none of the numbers were available.
                      I also tried to contact the courier partner for onlinecues.com that is delhivery who has grossly denied any further information other than [protected].
                      I have been able to track that the company is haryana based company.

                      Please help in this regard and try to get back my hard earned money
                      +1 photos
                      Jun 30, 2016
                      Complaint marked as Resolved 
                      OnlineClues customer support has been notified about the posted complaint.
                      Verified Support
                      May 25, 2016
                      OnlineClues Customer Care's response
                      Dear Abhas, We are completely understand your concern and apologize for the inconvenience caused. We will try to resolve your problem. Onlineclues customer care team
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                        R
                        rameshwargutte
                        from Chennai, Tamil Nadu
                        May 24, 2016
                        Resolved
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                        Address: Mumbai City, Maharashtra, 400076
                        Website: onlineclues.com

                        I ordered combo of 3 high quality linen shirts.
                        color selected by me was different from what i received.
                        also size of shirts is not as per standard sizes. even large size shirt is not as large as small size of standard brands.
                        also the numbers provided on your website for contacting you are never reachable and always busy. tried calling hundred times. but no use.
                        very poor quality of product and service too. cloth material is not pure linen but its cotton mix mostly
                        Jun 25, 2016
                        Complaint marked as Resolved 
                        OnlineClues customer support has been notified about the posted complaint.
                        Verified Support
                        May 25, 2016
                        OnlineClues Customer Care's response
                        Hello, Greetings from OnlineClues! We regret to inform you that we were unable to find the details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply so that we can do the needful. Please fill the product return form on our website so that we can proceed. Onlineclues customer care team
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                          S
                          sakthi pillai
                          from Chennai, Tamil Nadu
                          May 24, 2016
                          Resolved
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                          Resolved

                          Address: New Delhi, Delhi, 122011
                          Website: www.onlineclues.com

                          I have placed a order of 3 combo linen shirts on 15th May on Onlineclues.com. Today 24th may i have received the product. But the product is completely different from the order which i placed and its very poor in quality. More than that there is no return taking options in that particular online marketing website. And customer care no which is given by Onlineclues.com is always being busy or not reachable. I want to return the product and want to get refund of my money Rs.599/-
                          Jun 25, 2016
                          Complaint marked as Resolved 
                          OnlineClues customer support has been notified about the posted complaint.
                          Verified Support
                          May 25, 2016
                          OnlineClues Customer Care's response
                          Hello, Greetings from OnlineClues! We regret to inform you that we were unable to find the details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply so that we can do the needful. Please fill the product return form on our website so that we can proceed. Onlineclues customer care team
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                            G
                            govind shetty
                            from Delhi, Delhi
                            May 24, 2016
                            Resolved
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                            Resolved

                            Address: 122001
                            Website: www.onlineclues.com

                            I have ordered Combo Of 3 High Quality Branded Linen Shirts from online clues my order no. Order Id: OID117842

                            the order received by me is not as per my order, the size of the shirts received very and further the shirt size is not as per standard size.

                            I want to return the order and need refund .

                            BILLING ADDRESS

                            Rajasekar m
                            Capco technologies Pvt Ltd, SJR-i-Park, Ground Floor, Tower-2, PHI Block, Whitefield, Bangalore - 560066, Bangalore, Karnataka, IN-560066
                            [protected]
                            Jun 25, 2016
                            Complaint marked as Resolved 
                            OnlineClues customer support has been notified about the posted complaint.
                            Verified Support
                            May 25, 2016
                            OnlineClues Customer Care's response
                            Hello Rajshekhar, Greetings from Onlineclues.com Our customer care Team will Contact You Shortly Thanks
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                              A
                              Abhìşhęk SanĶhýaņ
                              May 24, 2016
                              Resolved
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                              Resolved

                              Address: 125001

                              I ordered 3 linen shirts which costs 599+100 =699 rs.

                              It has been delivered too in 3 business working days.

                              But finally received mismatched products which i have ordered.

                              I would be not interested to use this product, hence requesting to return this order.
                              I ordered navy and sky blue, white colour 3 combo shirts, but now I am received dark blue, yellow, white 3 combo shirts, I am not happy with this, please call back get back into the my product and return my money.this onlineclues really worst service

                              My order no. Is : OID121538
                              Jun 25, 2016
                              Complaint marked as Resolved 
                              OnlineClues customer support has been notified about the posted complaint.
                              Verified Support
                              May 25, 2016
                              OnlineClues Customer Care's response
                              Dear Abhishek, We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly. Thanks. Onlineclues customer care.
                              the product that i ordered, it is not like that.. i want to return, n dont want to use it
                              Order id : OID140037

                              Return product and refund my money - Comment #2435183 - Image #0
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                                J
                                Jagathishpadmanabhan81
                                from Coimbatore, Tamil Nadu
                                May 23, 2016
                                Resolved
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                                Resolved

                                Address: 641026
                                Website: Onlineclues

                                I have ordered combo of 3 linen shirts(white, light brown, dark blue) on 17th may 2016 and i received 21st may 2016.i opened the parcel and saw all 3 different coloured shirts.(pink, pista green, black).then i tried calling the customer service numbers +91-[protected], +91-[protected] which are displayed on website. But call didn't go through.it is saying that the call is busy or call is not reachable. However, I mailed my query on email I'd online clues gmail.com.which was mentioned on company's website. But iam not sure if it is real or fake email - Id.so please refund my money immediately.
                                Jun 24, 2016
                                Complaint marked as Resolved 
                                OnlineClues customer support has been notified about the posted complaint.
                                Verified Support
                                May 24, 2016
                                OnlineClues Customer Care's response
                                Hello, Greetings from OnlineClues! We regret to inform you that we were unable to find the details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply so that we can do the needful. Please fill the product return form on our website so that we can proceed. Onlineclues customer care team
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                                  R
                                  rajiee
                                  May 23, 2016
                                  Resolved
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                                  Resolved

                                  Address: 122001
                                  Website: online clues.com

                                  Respected sir,
                                  I have ordered combo of 3 high quality denim jeans named london looks since mon may 16 2016 15:19:25 gmt+5:30 (Ist) and i had received the product 22/05/2016. When i wear the jeans it was unfit for me so i want to return the product and refund my money. But when i contact the online clues they had no response.
                                  O please take steps to solve my problem
                                  Jun 24, 2016
                                  Complaint marked as Resolved 
                                  OnlineClues customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 24, 2016
                                  OnlineClues Customer Care's response
                                  Hello, Greetings from OnlineClues! We regret to inform you that we were unable to find the details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply so that we can do the needful. Please fill the product return form on our website so that we can proceed. Onlineclues customer care team
                                  Respected sir,
                                  I have ordered combo of 10 stylish printed tea shirts since Fri 20 may 2016 and i had recieved the product 25 wed may 2016 exactly 1.15 pm.when I wear the tea shirts it was unfit for me so I want to return the product and refund my money.but when I contact the online clues they had response
                                  So, please solve my problem immediately. My contact no:[protected], you have any doubts please contact my number thank you.
                                  Order Date: MON MAY 16 2016 15:0:44 GMT+5:30 (IST)

                                  BILLING ADDRESS

                                  PERUMAL RAJA R
                                  3, 3RD CROSS, JEEVA STREET, KALKI KOIL EXTENSION, MUTHIRAIYARPALAYAM,
                                  PONDICHERRY - 605009
                                  [protected]
                                  Puducherry | IN
                                  Order Id: OID114942

                                  the jeans which i ordered was not good quality and unfit for me. so please refund me
                                  Combo Of 3 High Quality Denim Jeans size: 36
                                  order id: 140037

                                  hi,

                                  PFA the details of my order. which is delivered to me, n i m not satisfied with the product, quality is not good, n plz do the procedure.

                                  i want to return it, n want refund of it
                                  name: subham kumar
                                  mob. no. [protected]

                                  To return my product and refund my money - Comment #2435249 - Image #0
                                  To return my product and refund my money - Comment #2435249 - Image #1
                                  product ar not comfortable and size also
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                                    S
                                    Sharath Sharu Gowda
                                    from Muvattupuzha, Kerala
                                    May 23, 2016
                                    Resolved
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                                    Resolved

                                    Address: 125001
                                    Website: www.onlineclues.com

                                    I received my order today at 10.00am, that product quality is not good, and also I ordered dark and sky blue, white colour 3 combo shirts, but now I am received green, yellow, red colour 3 combo shirts, I am not happy with this, please call back get back into the my product and return my money.this onlineclues really worst service, because still now I am not yet received even 1 delivered meseages am wait for your reply asap
                                    Jun 29, 2016
                                    Complaint marked as Resolved 
                                    OnlineClues customer support has been notified about the posted complaint.
                                    Verified Support
                                    May 24, 2016
                                    OnlineClues Customer Care's response
                                    Hello, Greetings from OnlineClues! We regret to inform you that we were unable to find the details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply so that we can do the needful. Please fill the product return form on our website so that we can proceed. Onlineclues customer care team
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                                      V
                                      vyasa
                                      from Valsad, Gujarat
                                      May 23, 2016
                                      Resolved
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                                      Resolved

                                      Address: 122001
                                      Website: Ecommerce

                                      I have ordered combo of 3 linen shirts (Dark blue, sky blue & white) on 20th may, 2016 and i received my order today on 23rd may, 2016. I opened the parcel and saw all three different colored shirts. (Pink, yellow & red).

                                      Then i tried calling the customer service numbers +91-[protected], +91-[protected] which are displayed on website. But call didn't go through. It is saying that the call is busy or call is not reachable.

                                      However, i mailed my query on email-id [protected]@gmail.com which was mentioned on company's website. But i am not sure if it is real or fake email-id.

                                      What next? As i want to return this products asap and want my money back along with compensation for inconvenience which i have faced because of company's mistake. If company is not responding back to my email or my query, they will bare the consequences.
                                      Jun 24, 2016
                                      Complaint marked as Resolved 
                                      OnlineClues customer support has been notified about the posted complaint.
                                      Verified Support
                                      May 24, 2016
                                      OnlineClues Customer Care's response
                                      Hello, Greetings from OnlineClues! We regret to inform you that we were unable to find the details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply so that we can do the needful. Please fill the product return form on our website so that we can proceed. Onlineclues customer care team
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                                        Rafahmed
                                        May 23, 2016
                                        Resolved
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                                        Address: 122001
                                        Website: www.onlineclues.com

                                        Onlineclues — worst quality products received

                                        Dear sir,

                                        I ordered 3 linen shirts which costs 599+100 =699 rs.

                                        It has been delivered too in 3 business working days.

                                        But finally received mismatched products which i have ordered.

                                        I would be not interested to use this product, hence requesting to return this order.

                                        The online clues customer care is not reachable after many calling attempts and has worst customer care service. The way there are cheating the customer is by displaying the mrp of the product as 19999 and discounted price as 599.

                                        Kindly do needful.

                                        Order details:
                                        Order no: oid99883
                                        Order name: branded combo of 3 pure linen shirts
                                        Order date: 10th may 2016

                                        So please help me out of this and also getting right amount.

                                        Regards
                                        Rafeeq
                                        Jun 24, 2016
                                        Complaint marked as Resolved 
                                        OnlineClues customer support has been notified about the posted complaint.
                                        Verified Support
                                        May 24, 2016
                                        OnlineClues Customer Care's response
                                        Dear Rafeeq, We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly. Thanks. Onlineclues customer care.
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