Orange Tours and Travels Complaints & Reviews

We are travelling from Hyderabad to shiridi through Orange bus with PNR:4506593.
My wife got rashes all through out her hands and legs. Rashes may be because of bed sheets or blankets.

Upon checking with Bus conductor/helper, he suggested us to call the calling centre which we tried but nobody answered our call. We request for full refund or any better resolution of this case....

I am travelling in ott 30 from nagpur to hyderabad..ac was tripped due to some failure.. Electrician repaired it at chatrapati square.. Even though ac is not working its almost 10.45pm we are yet to reach jamb near to nagpur.. All the co passengers have same complaing.. We tried to talk witn customer care.. They are simply disconnecting the call after hearing the complaint.. Hw can we cmplete our journey to hyderabad without ac.. Its really...

We booked orange travels ac semi sleeper from hyd to bhimavaram in mobikiwi the seating arrangement is shown as semisleeper but it is mixed sleeper +semi sleeper. Main problem is for semi sleeper users though we spent 1075 cost for ac semisleeper seater there is no proper air-conditioning it's suffucating children are suffering with these worse ac inflexible flippers non ac is better than these worse bus unable to sleep even it is 3am bcz...

I am travelling from bidar to bangalore by worst orange travels on 11-5-17..in midnight window glass is broken, no one is there to see.. There is no attender or cleaner for the bus.. Worst experience! I'm traveling with my small kid cant able to sleep on the bed.. Whole bed is with pieces of glass.. On one is ready to listen.. What shall i do? Please tell me.....

I had booked Orange travels both ways to Trivendrum and Bangalore. I traveled with my family from Bangalore to Trivendrum on 26th in AR025711 service No. OTT1009, the staff of the bus were rude and not cooperative, they have stopped for Dinner at a hotel Arya Bhavan, a highly unhygenic place without water even for hand wash. When I objected with the staff why they have stopped at such hotel they not only argued with me but also they abused...

I am travelling from hyderabad to manipal in service no. Ott - 79. I'm writing from the bus. Now the time is1:30pm. The bus was supposed to reach manipal by 8:55am as per the info provided in the ticket. Lot many interruptions though out the night. The bus was getting stopped in the middle of the road many times. (Almost 15 times as far as i remember) driver and the cleaner were neither taken any action nor informed about the bus condition...

Till now i did not get any resolution but still writting it to you,

On return journey from Bangalore to Pune via Orange Travels, PNR: 4141359,

The boarding point that was mentioned in the ticket, they were of two different locations, I reached on time but after wards came to know the exact location, The bus was also late for 40minutes as I had tracked, So when i went back I informed helpline number and the...

No AC working, no TV working, No washed bed sheets.Bus is under repair and won't go speed beyond 40kmph.strugling alot to reach destination.no alternate bus arranged.drivers are not cooperative.charging too much as a fare.cartoon boxes charged separately as luggage 400 INR extra without receipt.i can't explain more about this stupid service. Service no : OTT-3010 . VISAKHAPATNAM TO BANGALORE. Iam still inside the bus.drivers went to have...

I travelled from Hyderabad to Bangalore in AC sleeper on 9th of April

PNR : TS-RB44804992LAF/4121689
Bus Number: AR02 5708
OTT Number: OTT - 1028
Luggage Token number:177586
Cleaner Name: Venkatesh
Cleaner ID number: 2066
Driver Name: K. Raju

On 10th of April on submitting the token my luggage a black colour bag containing items of approximately 20 thousand was missing...

Bus from banglore to guntur on 19march2017
We actually select boarding from tin factory we actually call them and told on 18 March that we are changing boarding to different place they said k and while we are there he cross the bus and said that come to silkboard we can stop overthere and they left again they arguing that ur boarding is different we called nearly 10 times regading the boarding and finally the guy who speaks with us...

I am karthik peddi, booked 3 tickets from karimnagar to hyderabad on 19th march 2017.
While booking tickets they have not informed that they will charge money for laguage, we have carried four bags.
They argued with me and asked me to pay rs300. (I got a receipt)
These bloody orange travels people from karimnagar are very worst.
They dont have any policy for lauage, how can they charge 300rs without any accuate...

Hi Team,
I have put the boarding point as madhapur, along with me a cousin is traveling, he said he will board the bus at mehdipatnam
So I have informed the travels regarding this and I was waiting at madhapur bus stop from 9:45 pm
The travels people simply saying I have changed my boarding point to mehdipatnam and they called me at 10:30 pm and said that bus got left from madhapur bus stop long back
I personally...

Hi,

This is regarding the orange bus my wife was travelling from mysore to hyderabad, on 26th Feb, 2017. redBus Ticket - TK3N44332382

At midnight she got down from the bus restroom, when the bus had stopped briefly for few minutes. She was left behind and bus left. on doballapur main road.
She was all alone on the highway and she had nothing with her. with great difficulty she caught the next orange...

Bus journey details:

date - 29-jan-2017
Bangalore to chennai
time-9.30 pm from marathahalli
PNR-3581609

I already called the customer care of orange tours and travels for refund of this journey as this bus got delayed and i couldn't catch another connecting bus so they said they will refund me instead of arranging another bus at that moment but i didn't get any confirmation email or sms...

I have boarded the bus from Vellore to Tirupathi around 7pm on[protected], bus number AR-02-4129.I was given a token for keeping my baggage at the backside of the bus. But unfortunately I found the baggage missing on the next day morning.When asked to the driver regarding the issue he took us to the head office at Suchitra. I found the staff very negligent and irresponsible. Kindly do not travel by that bus as they are thieves. I lost all...

We booked a ticket for two from vijayawadha to mumbai. by reading reviews of people we thought of booking this way of getting to mumbai. 20 hours journey the driver stops 2 times for toilet, he said he will stop for men because they can do it on the road(are you serious why pee on the road side when theres toilets and what about the women children or diabetic patients ), secondly the way the drivers had been speeding and going through bumps...

Hello, i booked a bus ticket on redbus for orange travels. A lady passenger booked ticket on 4-jan-2017. Bus details: orange bus from bangalore to trivandrum. Starting at 8:15pm from madiwala, sleeper bus. The driver and cordination person forced us to chase the for almost 15 kms, still thet failed to pick us. We lost an important function due to missing bus. Please register this complaint against orange bus for cheating our money. My contact...

The drivers of bus from vizag to Bangalore on 27-12-16 are using abusive and filthy language with passengers and are with quarrelsome attitude. They r not maintaining any manners while interraction with passengers. Vijayawada Benz circle office staff also supporting the drivers which must be avoided for better satisfaction of passengers. Pls provide healthy atmosphere in the bus...

To the respected
Sir i booked the bus from tirupati to hyderabad with - orange travels - busno: ar025633, serviceno: ott-1026, contact no: [protected]. A/c sleeper. The was neatly maintained from inside but when the buss started we can hear all sort off metal sounds and wriggling of the bus. We couldn't sleep till the end of our journey. I thing the gov will wake up until the next bus accident when people die. Please stop this kind...

Hi Dear,

Yesterday, I boarded the bus from Hyderabad to Bangalore. After half hour or so, my Seat no-F1, water started drifting from the Ceiling of AC fitted within the seat. We complaint to the Driver & associates but they seems to ignore it in a rude fashion & said that they can't help it. So, for entire journey i.e. 8.5 hrs i have been suffered a lot in regular interval of drifting water from the ceilings not even me three-...