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Orange Tours and Travels Complaints & Reviews

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Last updated May 1, 2024
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Orange Tours & Travels, Plot No : 132, Near Suchitra Bus Stop,Suchitra, Jeedimetla Village
Hyderabad
Hyderabad District
Andhra Pradesh
India
500055

Orange Tours and Travels reviews & complaints page 19

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Y
Yuva_trichy
from Addanki, Andhra Pradesh
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worst experience

In orange travels, only the water bottle & a peice of cake providing.
I travelled from trivhy to hydrabad on 22nd of apr. No tv in my particular seat location.
Now i'm returning to karur in the same travels, tv is there. But they refusing to put evenafter asking.

Do you think i have to give feedback.

Pl. Think on customer view & provide atleast for the money you collecting.

And...
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S
Singitambalu
from Jangaon, Telangana
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seating and time

Address:500050

We booked a orange travels bus from hyderabad to vizag. Bus dep time is 8:30pm and the arrival time to vja is 10Am, but bus is late for 4 hrs. Still bus was near tuni. We don't know why they are stopping the bus frequently. Passenger bus is better than this orange travels. Plz don't prefer this bus to travel. The worst service.

My seat number u1 this seat was very congested. A lot of distbeance while I am trailing. While open...
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sai pujith
from Guntur, Andhra Pradesh
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bus too late

Address:Hyderabad, Andhra Pradesh, 500039
Website:Orange tours and travels

The bus service no ott 37 was not arrived at pickup point at lakdikapool on 3-4-18.
We reached at mehdipatnam by our own.
The bus service is also worst. Driver is stopping the bus for every half an hour.
The scheduled time to tirupati is 8.30am. But, it reaches to kadapa at 6.30am and moves from kadapa at 7.00am. We are having urgent official meeting at 10.00 am at tirupati. The bus (Ott 37) is simply stopping the bus...
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K
from Kolkata, West Bengal
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women safety in the nights

Address:Guntur, Andhra Pradesh, 522004

We have taken orange travels from chennai to guntur.
Bus no: ar01h7816
Service no:- ott2001, seat no: u5 and u6.

We have taken a bus from chennai to guntur at 5.30 pm on 18th march'2018 which would reach guntur by 1.18 am in the night with my wife (Ramya sushma). There was no station mentioned in the ticket. However when asked they said it would get stopped at the guntur bus stand which was safe but the driver...
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M
Mounika1234
from Karimnagar, Telangana
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service is very bad

We have booked orange travels from hyderabad to nizamabad. Service no:ott - 1022
Ticket no: ts[protected]yjrw doj:17-mar-2018 dep:06:15 am. The bus was delayed by 1 hour. And the tracking link provided in the sms shows the 10pm status. The numbers provided were not answering the call despite of calling 20 times. The seats we have booked were given to some others and we were asked to adjust in back seats. We were told to use the same...
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Praveen Hp
from Bengaluru, Karnataka
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cancellation at last moment tricks- orange travels

Address:560022
Website:www.orangetravels.in

I am a traveler, i use all means of transportation. I am traveling all over country.

The worst travel means i have seen is bus, where transport service provider cancel their service at the last moment.

Even worst was orange travels!!!
I tried this orange travels due to low cost option. But please don't fall for it.
They provide two bus services at low cost, and then cancel one and try to fit everyone...
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kamala samudrala
from Hyderabad, Telangana
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worst service

We booked a orange travels bus from hyderabad to vijayawada. Bus dep time is 1:30pm and the arrival time to vja is 5pm, but bus is late for 4 hrs. Still bus was near choutuppal. We don't know why they are stopping the bus frequently. Passenger bus is better than this orange travels. Plz don't prefer this bus to travel. Hello orange travels! Stop your services immediately and don't play with passengers....
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chandanky23
from Bengaluru, Karnataka
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harassment and disobedient driver

Address:560076

I was traveling from bangalore to goa with 8 other friends of mine and after around 2 hours of journey we came to a dinner point where we were given 30 mins of time space but due to to much of rush we couldn't get a place to order food and hence 30 mins passed while we were in the middle of our dinner.

The bus driver gave a # and left to some distance without any prior notice and they gave a # too.

The customer...
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B
binsv
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

false information and no gps tracking

Address:560103

Orange travels from bangalore to hyderabad is
1. Not having gps tracking for over 6 months yet it says to track giving a false url. Busno: ka01ab3953, serviceno: ott2, seatno:. Track yourbus at https://goo.gl/LqQC7
2. The phone number listed in messages do not exist. Address: marthalli
Boarding point contact: [protected]
3. Customer care in hyderabad does not have route map or bus or vehicle details and hence...
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S
Satyamsing
from Bengaluru, Karnataka
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denied service after charging money

Had book a travel ticket from Bangalore to Pune. Was Denied service after charging. Reached boarding place on time but the bus left early. Staff was rude misbehaved. have tracking screenshots of early travel. Staff and customer service equally bad and did not provide any help.
This is really cheating. I need full refund and will never ever travel redbus....
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S
sekhar setty
from Hyderabad, Telangana
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pickup communication wrong

Address:600097

Pickup communication from chennai sangeeta hotel was totally screwed up
For chennai to hyderabad orange travels

All given contacts are switched off
Bus indicator route map shows bus already left the stop
Driver won't pick phone
Passenger waiting for the past one hour
Sr citizens are also waiting
No response
No pickup

We booked ticket for a wrong service???...
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A
Amsub Reddy
from Bengaluru, Karnataka
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drivers (l sita ram) worst behaviour towards customer

Address:500072

Travelling from bangalore to hyderabad (Sleeper) on 1st march 2018 drivers worst behaviour towards customer (Behaving like roudies). Not even stopping for dinner and urine.

They are allowing other to travel in bus without tickets.

You have take some action towards this otherwise your goodwill will go down because of this ideots.

Note :
In this bus their is 1 service boy. That's guy is...
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Sindhuja Banyala
from Bengaluru, Karnataka
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bugs in the seat

Hi,
I travelled in orange travels on 25th feb 2018. Firstly there was delay in the bus arrival at the boarding point, later the ac was turned off in the late night. Lastly there were some bugs biting me all over the body, which i couldn't realise it then. Those were bed bugs and now after 2 days i still have itching everywhere. Such a disgusting bus experience it was....
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S
styloxkid
from Tanuku, Andhra Pradesh
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complaint of bus from hyd to vja

This mail is regarding bus number : ka51d3787 and ott : 135, which is traveling from hyd to vja

Let me tell you from the start, the boarding point was lakdikapool and i with my family was at the lakdikapool stop at 5:35 am, initially i was given a pnr number
: 6787671 and bus number : ka01af5575 and ott : 3002!

When the bus with ott 3002 arrived, staff told me that this bus has trouble and so they have...
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Kaushik Sripathi
from Cuddapah, Andhra Pradesh
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dropped me and fellow passengers in a different town

Address:518005

I had the worst travel experience today with orange tours
I was supposed to be dropped at kurnool but i have been dropped at jedcherla.
There was one more person dropped in the same way. His seat no was d3
Route: bangalore to kurnool
Ticket no: tm[protected]
Pnr: ts[protected]fihh/6705776/ott - 40
Travels: orange tours & travels
Departure: 11:05 pm feb 8, 2018
Seat numbers: e3br...
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C
Chandrarose
from Hyderabad, Telangana
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serious concern at the boarding point

Hi
I am chandrasekhar. I would like to bring to your notice about the theft of my mobile while i was waiting at the boarding point-bharat petrol bunk, l. B nagar, chintalkunta area yesterday i. E., on 2nd feb 2018, at 11.15pm. I booked my ticket in orange travels, service number-ott 91, u5 seat from hyderabad - guntur.
This is very unfortunate incident that happened to me and i felt really helpless when the biker stole it from...
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Kalyan Kumar Astakala
from Rayachoti, Andhra Pradesh
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forgot luggage in service no. ott-99 on 10 jan mrng at chennai.

Address:Hyderabad, Andhra Pradesh, 500076
Website:www.orangeltravels.in

Im from hyderabad, travelled from hyderabad to chennai on 9th evening on ott - 99, i forgot the luggage and left the bus, after ringing to the customer care they had informed me that package has been handed over at suchitra, i went there but there was no luggage of mine. After multiple attempts with driver, no one is taking responsibility to hand over my luggage to me....
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P
pranavi c
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bus routes

Please start your bus services between chennai and anantapur, andhra pradesh.

There are no other private travels which are operating their services in between this route. Its difficult to travel in apsrtc buses. Please consider my request and start your services and also there are many people from anantapur who are working in chennai. Please start sleeper buses. It is almost taking 11 or 12 hrs travelling. Definitely most of...
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K
krishanrama
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not picked up from pickup location

Regarding ticket ticket no: tm2t50122745, driver has not picked up the passsenger from pickup location (Khadki station), when i called him (Driver)
He asked me to catch the bus at jahangir hospital after when i had reached my pickup location (Khadki station), it causes me very inconvienent and i had to
Pay extra money for auto as well. One of your staff member talked very reduly with angryness in hindi from this number [protected]...
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Khaja Lashkari
from Vijayawada, Andhra Pradesh
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bus left without collecting ladies passenger after toilet break

We had a horrible experience traveling from vijayapura to bangalore by orange travels. Driver was kind enough to stop the bus for toilet break, but he just left us behind in the dark jungle in the middle of night and went ahead. Lucky we found a police who chased the bus and helped us to get into bus. Really horrible experience. Many thanks to police...
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