Orange Tours and Travels Complaints & Reviews

My name is varun. i booked a bus ticket from chennai to kochi for pooja holidays through redbus. date of traveling was oct 7 / 2016.

Pnr no. is : 2906049
They informed me bus will arrive at sriram gateway, perungalathore. my bus was scheduled at 8.30pm. bus didn't reached ontime and from 8.30pm on wards i started tracking bus by giving missed to no. given.

But i didn't got the status and got only a message...

Hi
I have booked a bus ticket from Bangalore to Trivandrum via Goibibo by Orange tours and travels on 14 September 2016. Due to kaveri issue, the bus could not move after Hosur.So they dropped every passengers on their respective boarding points and told us that ticket fare will be refunded. Till now it is not refunded to my account.
Please refund the fare as soon as possible. My booking id is GOBUSANDb816f[protected].
br...

I have booked AC Sleeper - Seat no - U1, from coimbatore to chennai, but my seat have no screen also when i asked the cleaner and driver for a change of seat they refused to do that, being a lady how can one sleep in the uncovered area, also they dint provide me a blanket, when i asked for it they gave me one pathetic blanket with horrible smell. When you guys cant able to provide the basic needs for the passengers why you are charging high...

I am travelling from trivandrum to bangalore by orange tour and travel bus.in the bus tv is not working. When i checked with the driver, he was drinking alcohol and said it will not work. I asked why then he said it will not work and simultaneously he was drinking and driving. Also when i opened the blankets it was smelling like anything and swear you cannot put on you..
I just want to say this is the worst service and it should be...

We are students pursuing btech from a reputed college. We had a trip to goa for new year 2016. We approached orange travels near alwin colony hyderabad. The owner didn't return the money which we gave to the driver for fuel in the vehicle. The money we gave for fuel is excluded in the trip deal. Now the owner named vishwanath is not returning the money. Please take action....

Hi team,
I booked ticket on 12-aug-2016, 3:15 am from madiwala, bangalore to coimbatore. I reached at 2:55 am and have to wait till 4:30am. The driver did not stop the bus at madiwala, near police station where it actually stops every time. I am frequent traveller at least twice every month.
I have to call operators, drivers, took a cab till hosur to catch the bus. Seat number us d2.

Actually, the operator said...

I am travelling on ott 134 from hyderabad to vijayawada on 18 th aug. Worst bus ever seen bad odour tv is not working. Very bad service. Its not worth of spending 800.00....

When ever i book this bus facing at least 2-3 problems i think it's the 3 time facing my problem today i hav booked my seat in ott-23 sleeper a/c bus got repaired n inside no blankets on beds n no curtains very careless ppl really i got very frustrated with this journey worest journey... U ppl hav to check everything before arriving worest part of my journey i had ever seen and no lcd monitor in my place everyone is watching movies in their...

Travel dates from orange travels
From bgm to hybd 01082016
From hybd to bgm 04082016
I regular travel to hyderabad official purposethrough private bus travels agencies and this time i chose orange travels to fro belgaum hyderabad and it is my first last traveling experience with orange travels because of their disgusting service and maintenance
Firstly while going from belgaum to hyderabad i dint received pillow...

With my family i was traveling from mangalore to hyderabad by a sleeper in bus by http://www.orangetravels.in. the fare is very high in comparison with peers. when i boarded my berth had a bedspread that was dirty - it looked like vomit dried up. obviously i asked for change. they refused. i called their call center. they asked them to change, when however it did not happen i called again. they changed - they (personnel) become like ruffians...

We book a courier on orange couriers and travels on 26/july/2016 and they promised to delivered within 2 days and upto 30th they don't delivered and when we check with all office in hyderabad and there reply is your courier is missing and we are not responsible and will inform if we get any details. Is this the way to treat the customers.my consignment no is MPV/P/16/00043...

We are 7 members, all o[censored]s are girls, did online booking for 12am bus from kadapa to Hyderabad.we got seat confirmation message only.we didn't get any further information, not even bus driverr's number.we contacted customer care for further information as it was already 12.30am.then they gave us d driver mobile number, which was switched off for long time.after some time we came to know d bus was already left, even without intimating us.then...

I had booked 2 tickets, from cochin to bangalore, in service ott-120, on 10/07/2016. though scheduled departure time was 7 pm, me & my daughter were kept waiting at the boarding point till 9.30 pm, before announcing cancellation of the service due to technical issues. another bus was arranged at 10 pm which also did not have permit to get inside karnataka and had to drop us off at the tn-ktk border. another pick up vehicle was supposed to...

I booked two tickets from Chennai to Bangalore for travelling on July 10th, 2016 @10.45 pm.Received a call from Orange travels in the morning of the day of travel saying that the bus service has been cancelled due to fault in the bus and I was told that they will nor be providing any alternate arrangements to travel.Being a weekend with most of the buses running out of seats, I had to book the last two seats left in another bus by paying...

Ar023641, ott15_slp, seat:l1, i have boarded this bus on 7th july 2016 to travel from hyderabad to kakinada. let me share my experience/feedback on this journey. the bus driver and attendar is so rash while speaking to customers, they are not giving any value or respect to others. for example, the bus stopped at vijayawada near to the tea point, both driver and attendar having tea, while seeing that i get down from the bus and took the tea,...

I booked a bus ticket on orange tours and travels from bangalore to tirunelveli on 24th june 2016. I put my pickup from bommanahalli. But they didn't picked me up. They told me that they have left me and they are waiting in hosur toll gate. They asked me to get orange travels bus which is going to cochin and asked me that you'll get your bus. We were sitting in the cabin and travelling. But my bus didn't wait and left. This cochin bus left...

Sir please look into my matter and do justice which i will be ever great to you
I booked a ticket 0n[protected] my reporting place is marathahalli l visit your office at 10pm after waiting 12 am i asked your staff about my bus which i booked sleeper class. After 10minutes your staff told bus is cancelled. Really i am shocked because i am suffering from ortho knee problems doctor advised me not to travel in semi sleeper or seating position....

I had booked a sleeper bus, thursday 16 th june from the last pickup point from bangalore to hyderabad at 11.40 pm. Like a good customer that i am, i showed up at 11 pm to "report half an hour early". The bus drove past me at 11.45 pm and did not stop. I frantically began calling the number redbus provided along with the ticket. It was a landline number and there was no response. I called up two other friends and asked them to call redbus...

Hi

i observed a Tax rate change in the weekdays and weekends in the orange travels and seat cost is also changed. i captured the images from redbus
in weekdays the seat cost is 1100 and in weekends the seat cost is 1500.

no other travels are charging the service tax and service charge only the orange travels are charging.

Basically in the weekends all the seats will be filled with the...

Number one cheating company is orange travels and tours

In my past 10 years travels experience i never had bad experience and unethical business like orange,

Main bus operates from vellore to hyderabad it is very clearly mentioned in orange web site, but they operate with non ac worst van as a pick up from vellore to chitoor, 1200 rupees payed from vellore is a boarding point not from chittor, from chitoor to...