Orange Tours and Travels Complaints & Reviews

Hi,
I am Dhiraj Thombare

Such bad experience i had faced with orange travels(Mumbai to Hydrabad 6PM seat no U18(Upper Single seat second last number.)) on 15th Sep morning(at 5.25AM) due driver's mistake we had faced very bad accident. i have lost my mobile & walet(including IDs & ATM Cards). Also main important, after this accident both drivers run away from this place. Nobody was help us at that time. when i have...

Am a usual orange traveller, once in a month i will be traveling from chennai to kochi and 🔙 to chennai in orange semisleeper usually i will give mahindra city as my pickup location and i will contact driver and he will stop at karpaga vinayaka institute of medical sciences but today 9sept i booked h4 seat from chennai to kochi, i called the driver by 4pm he told call me at 9pm and tell me the location ok by the by i called him at 8pm...

Bus no ka01ab5878
Service no ott46_pune

I am not at all satisfied forget about happiness while traveling from mumbai to hyderabad by this bus, i booked it from makemytrip website.

They stop for dinner at a very shabby place the hotel was closed from front and to eat food you have to go from back door, the bus was parked near bushes and was not felt safe to venture down from there

The hotel...

This is regarding the ott1 service from hyd - blr on 24 aug 2017 operator pnr : 5229339 seat : i1/ i2

I wanted to share the details around the pathetic service we received during this trip for which i want a full refund for my ticket (Rs.3417).

1. The pick up van was late by 1 hour at the pick up location at kondapur

2. When we boarded the main bus at lakdi ka pool, we were already delayed by 30...

Orange buses are running in village side over nights while trip from bangalore to hyderabad.
Since these buses are not acquired the permit and necessary documents from rto, these are running illegally crossing avoiding the highways.

They are not worried with passenger safety and running over bumpy roads running late for sleeper buses.

As a matter of fact, these buses charges double the price and hide...

Hey there! I m saloni sugnani. A medical intern working in manipal hospital bangalore. I take a sleeper ac bus so that i can comfortably sleep as i hve a working day tomorrow. The driver is playing loud music in his cabin which can be heard to my birth. On repeated requests he shuuu me off as if i m travelling for free. I have travelled thru so many busses i have never experienced such incorporation and. Rudeness. Thank you for the inconvenience....

A very very bad experience with orange travel operator and would never ever take a ride with them and suggest others to beware. Pathetically rude staff, just left me and drove away as i reached 5 mins after the departure time and the driver wasn't prepared to share the exact location details of the stop after that. They behaved worse than animals. The next surprise was that they asked us to get off the bus in the outskirts of hyderabad...

I travelled from bellary to bangalore on tuesday 18th july.in the app they gave dropping point till electronic city. I have selected bommanahalli. But after getting into bus they told last stop is anandroa circle which is 21km from my dropping point. The driver was like sir go and sleep why are you taking tention any how morning after getting down in the morning you need to take tension to reach your place. Very mannerless response and they...

I didn't expect at all what had happened. The vehicle broke down and they don't have the courtesy to arrange an alternate service. They are a big liar!!! They are telling me now that they did arrange and i didn't opt for it. They dropped me in the middle of nowhere by some govt bus service. The travel was from hyderabad to chennai and they dropped me at ongole. They are telling me they will process a refund of inr 250. Total travel distance...

Dear passenger, bus journey details from hyderabad to bangalore on 10/07/2017 are pnr: 5002532, seat no: l4, boarding: paradise (Pickup van/bus) at 10:00 pm, service no. Ott - 35, bus no:[protected] and helpline no:[protected] — to get your bus info give a miss call on [protected], 24/7 helpline @[protected]

These are my details:

Bus broke down and i have to come on my own back to hyderabad.
br...

Dear Sir,
This is informing to you I am L.Satyanarayana in Hyderabad I booked ticket 13/5/17 advance 14/5/17 Traveling Hyderabad to Rajahmundry 8.50 pm in Erragadda.That day I am waiting for bus no reply so many times I am trying contact number but no response.After 9.PM your person telling the bus was cancelled.your Amount your will receive in your account .Till to date your side I am not received any reply your side.The amount was...

I had booked a ticket in orange travels on june 27, 2017 at 6:30 p. M. From trivandrum to pondicherry via orange travels. However, i received an sms stating that the service was cancelled due to the breakdown of the bus. The trip was for my post graduate admission at the pondicherry university, scehduled on june 28, 2017. The only option available to was to get my ticket fare refunded. I could not postpone my trip as the date is allotted...

I travelled using orange travels around 3 times, and they claim they are the best among all, found pure lame.

On 22/06/2017 9.45pm i boarded from gachibowli, hyderabad reached to sanpada, navi mumbai on 23/06/2017 5:pm with no food breaks only 5-10 mins breaks for toilet. I called up customer service 2-3 times to make driver stop for lunch but it is log no use, i found it is too inhuman and frustrating. There was no courtesy...

Bus journey details from metpally to pune on 26/06/2017 are pnr: 163964, seat no: d1, boarding: metpally at 02:15 pm, service no. Orange - 1, bus no: ts16ua5461... As i faced very bad services in orange travels. I have booked in online but they didn't provide m'y seat as someone sat in m'y seat. I have travelled from metpally to nizamabad without sitting. As afew of m'y friends also faced same issues earier please dont provide this kind of...

Bus#ar02 5711 pnr[protected]. I suppose to get boarded at 9:30pm from nagercoil office to bangalore. I got 5 min late becs of traffic. Very clearly communicated via call and sms to the service provider mr. Arumugam and driver mariapan. They both refuce to listen my communication. And bus left from ngl office. I reached 9:37pm. Asked them about bus told just 2min before left. I traveled with my car fm ngl to kavalkenaru and caught...

- orange travels - journey details: busno: ar024201, serviceno: ott81, hyd to madurai. Pickup point at hebbal, [protected]@ 2:00 am, bus driver didn't called us but we called him to asked him as if he reached bangalore he said 10 mins to reach at hebbal & took 1 hr and finally didn't stop @ pickup point and didn't pick our call... We r soo upset with this service. Will never suggest or take this service from orange travels again. Worst bus...

On Saturday this month i.e 26/05/2017 some items were shipped from Tirupati to hyderabad through cargo services. as per the orange cargo services team it was said that the items will reach destination by 11 am the next day i. e on sunday. I thought of getting the confirmation from the office before going, as we are staying far away from lakdikapool. unfortunately none of the numbers were working. went to the office to collect my boxes and...

Shame on these travel operators. This is the difference between the new comers and travels operators who are in the industry for decades. The new comers in the transportation industry compromise a lot on customers safety for making quick money. These people run the buses without proper papers. I would warn other passengers using bus services not to travel with these operators. Especially with Vehicle registration No starting with AR and OR....

I have booked a ticket on[protected] from hyd to manipal. As Iam on the way to boarding point even they didn't called to me and when I called they are saying that we already crossed that boarding point...driver is saying follow us to catch the bus...the case here is if the bus missed mean need to go on next day only...such a iditioc and irresponsible travels I didn't seen ever before...I strongly recommend to people that don't book tickets...

I have booked a ticket in orange tours & travels via redbus app from karwar to bangalore on 19th may'17 - 10pm. I been to the pickup before half an hour means 9.30pm. I waited upto 10.30pm, then i called the travels agency no, they said, bus was on the way, will reach shortly. Then waited upto 12am, then i contacted the travels, they are said, bus already left karwar, driver forgot to call u. Sorry for inconveince. Now after 12am, no alternative...