Orange Tours and Travels Complaints & Reviews

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From: *Karimnagar*
To: *Bangalore*
Bus Partner: *Orange Tours And Travels*
Service No: *OTT-1078*
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AbhiBus Booking ID: AV[protected]
Bus Partner PNR:[protected] /[protected]
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Journey Date: *13-Apr-2023*
Departure Time: *18:15*
Seats: *U13*
Bus Type: 2 + 1 (42) PLATINUM SCANIA MULTI AXLE SLEEPER, AC, LED- AC
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Boarding Point: Karimnagar,...

I am an aggrieved customer of Orange Travels.
On Apr 6, 2023 I travelled via Orange Bus from Bangalore to Bombay (Ticket no.
[protected], the journey was a pleasant experience.

It is now 4 pm on Apr 10, 2023 and I have just boarded the Orange Bus from Bombay to Bangalore (Ticket no.[protected].

Even before Boarding I have been subjected to extreme harassment - details below:

1. Bus...

On 2/4/23, I booked the bus from Pondicherry to Cochin. At the beginning, we were picked up by a Mahindra mini bus and travelled almost 40 km in that. We had booked for Volvo sleeper. After travelling in that mini bus, we were informed that we need to switch to another bus after half the way. Tried to talk and faced with an attitude and was told to go, if interested or else get down and go elsewhere, that too about 40 kms away from boarding...

Dear Team,

My self Ch Anup Kumar from Hyderabad on 31st March 2023 Travelled to Bangalore from Hyderabad I Have gone personally to Orange Travel Local office which is Located in Mehdipatnam Pillar Number : 54 and Book the Ticket got a confirmation Massage Bus is Booked I asked a physical Ticket copy operater Told Printer is not working you will get what's up massage but I have not received again I ask then operater told I...

Dear Team,

My self Ch Anup Kumar from Hyderabad on 31st March 2022 Travelled to Bangalore from Hyderabad I Have gone personally to Orange Travel Local office which is Located in Mehdipatnam Pillar Number : 54 and Book the Ticket got a confirmation Massage Bus is Booked I asked a physical Ticket copy operater Told Printer is not working you will get what's up massage but I have not received again I ask then operater told I...

28.03.2023 I was traveling from Bangalore to Tuticorin through orange travels OTT 1063. Bus met an accident and some of passengers are injured. There is no other alternative buses, so i travelled from salem to tuticorin via government bus. I requested full refund amount of my ticket, since I travelled entire journey by government bus. I didn't refund get the refund amount. Attached bus ticket and bus images at the time of accident. Struggled...

During booking ticket from orange they shown bus pictures are very diferent luxurious in reality provided worst bus hyderabad to Mumbai driver cleaner bad behaviour providing very old buses with full of sound maximum speed 80 as I checking on Google map very uncomfortable a/c sleeper very small I never recommend this travels never use in life...

What is this nonsense travels driver demanding extra charge's Wrost travells orange waste service

[protected]...

All the passengers travelling from Bangalore to Goa (AR01H7812) were interchanged with the passengers who were traveling from Goa to Bangalore by bus (AR01G4143). The bus operator did not follow the covid protocol as the bus was not sanitized, and the passengers were given the same bedsheets, pillows which the other passengers had used before, The bus AR01H7812 did not had Goa permit and hence they woke up the passengers at midnight 3am and...

Worst maintenance for bus services...

I had booked my ticket from Bangalore to tirupathi on 5 2 2023 in Orange travels and it was told and also written in ticket that arrival time is 9 o'clock but bus reached 12 30 . In this connection i write to bring to your notice it is fraud and cheating passenger, i need proper reason since no traffic etc...

Had booked a bus ticket to shiridi on[protected], vide PNR No:[protected], in the name of G.Krishna Mohan rao .
My Boarding was at 5.40 PM on[protected].
I waited at the boarding point from 5.30 p.m.
I have not received a single phone call from your driver.
And the driver left to shiridi without picking me .

I was put to lot of inconvenience. I tried to call your other drivers, office staff and your...

The worst condition bus has been assigned and it's smelling badly. The authorities are very irresponsible. We got stuck in the middle of the night....

During my boarding Mr Kranti, khasim, Babu are very rude towards me which was not at all acceptable.

For an un healthy person they are treating in such a way is very bad part of Orange travels.

For bag check-in i have asked for the responsibility for my luggage because the cabin crew and driver wants to check my luggage, I agreed and asked for taking responsibility for my luggage after check-in they are not...

Hello, I am pavan kumar .. I have a issue with your driver named *YADAGIRI & B.Gangaraju ( KAKINADA - HYDERABAD) * orange travels bus number (AR[protected]

Actually I had a parcel box from kakinada to Hyderabad I need to collect it at lb nagar as per driver said he told me to call by 5 am and I called him since several attempts he didn’t answered the cal and when I called for last time he answered and spoke to me rudely with...

I had booked orange travel bus for Jan 13 2023, boarding time-10:50pm
We got info from driver around 10:30 like from bus will be there at stop in few min but around 11 he informed like bus got breakdown and they were arranging some pickup van
After that call there's no response from driver for any of the calls, we had reached out orange customer care and got to know bus got cancelled... Me being the girl standing on the road...

Bus no AR024128 seat no H1 has no window the air comes into the bus and distribuing the passengers . May this compliant will rectify to the next day passengers . Thankyou !!!...

I have a ticket from ladki ka pul ( Hyd) to salem on 11 jan 2023 ; PNR :[protected] ; i got a message that pick up van will come and take us near Bank of baroda ; But we I checked in Google map there were 3-4 branches in that area ; I was confused and contacted the numbers that I got in whatsapp message ; No one responded properly; The contacts numbers that I got were those of bus drivers ; They were shouting at me over phone and told me that...

Although I paid lot of amount, I have faced lot of difficulties during the travel. First thing the staff didn’t instruct me properly regarding the pickup point even though I called them multiple times to confirm pick up location. Secondly their charging point is not working. And when I asked the staff regarding the same they answered rudely...

Orange travels is good, but they are not at all able to ensure the timelines. We were coming from Warangal to Bangalore on 20-Dec. Schedule reach to Bangalore was around 7.30 However, they could drop us at around 9.45 a.m. Samething happening again today. My wife and son are travelling today again same problem. It is 9.45 a.m., and they are still to be dropped at our drop point. They have to seriously work on it as all our plans are taking...