Orange Tours and Travels Complaints & Reviews

I namely thirumurugan and i am serving for para military forces at chattishgarh. I ticket booking from hyderabad to bangalore on dated -10/10/2020. I not possible travel on the day due to admintrative reason. I many time try to my ticket cancellation process. But no response of orange travels....

Hello sir,

this is naresh kumar from hyderabad. As shirdi temple was closed because of that we cancelled tickets bearing pnr no:[protected] &[protected]. I would like to inform you that as soon as heard the news regarding temple closed due to covid19, i immediately called the customer care no:[protected] tried more that 20mins no response so i immediately downloaded app and cancelled my journey tickets...

Hi orange travels, I booked a ticket from vijayawada to bangalore for the date 15/04/2020, but the bus was cancelled due to lockdown. Its almost 12 days but I haven't get any response from travels, please look into the issue. PNR[protected]...

I have booked a ticket from orange travels on 21 april 2020 and i have cancelled that ticket on 25 april 2020 but, after cancellation of ticket they have shown a message refund is successful but i haven't received any refund
I have mailed to them by stating i don't have received any refund but i haven't received any response
Pnr :[protected]
Name: mahesh babu
Mobile:[protected]...

Dear sir/madam,

I am sheik ismail from bangalore. I have booked a ticket with orange travels from bangalore to tuni on 15.04.2020. I didn't received any information for refund of the cancelled bus due to covid-19. Please initiate my process for refund.

Pnr no.[protected]

Awaiting your response.

Thanks & regards,
Sheik ismail,
[protected]....

Lockdown status confirmation discussion calling but no response travels......

My money was deducted from my bank account but seat not confirmed
for 15th April 20 Service no. OTT 82 Seat no.U4
Kindly help me
My phone no. [protected]...

Im travelling from hyderabad to hubli.

Main bus no : ka51ad0485
Service no: ott - 79

While booking this bus it showed me l17 and l18 are two different seats. But for my surprise both are in same compartment with conjusted seating arrangement.

No bedsheet and seat is also torn. It is sleeping coach ac.

I would have added photo but the size is 2mb only...

As i liked the orange service i've booked the ticket in orange bus service but
Please read below my pain with your patience and your team good story.

We have faced a worst experience never before with your service.
Situation:
We are waiting for bus at near fire station paradise, hyderabad before starting time only.
We have called to the given numbers, one number is not reachable and another number...

Hi this is gopi from hyd. Bus num ap 16 tj 6132 service num ott166 cleaner and driver was taking to rubish. Mostly clenar was drunked. Present i’m on the way to hyd our travels. If you are not responding my msg definitely i’ll complaint the police station and human court. Bus came to 15 m late. I was just asked 2m for toilet brake. So cleaner was used unparliamentary language 😡😡😡. We are booked 5k rs tickets but we they people...

We travelled on feb 7th night from vijayawada to chennai. Our bus came 3 hours late. We were standing on the road in the middle of nowhere waiting. What was horrible was, after a point they travels driver, manager and customer care stopped picking our calls. Finally they arrived and were unapologetic.
We pay so much and book ac sleeper (Lower) to get good sleep. Middle of the sleep at 4 am, we are asked to change bus, saying there...

Horrifying experience traveling with Orange Travels on 26th Jan from Belgaum to Bangalore, OTT 1046. The seats were infested with hundreds of bed bugs causing insect bites all over the body and sleepless night. Orange travels has not taken any responsibility in resolving this complaint despite repeated follow-ups. The customer care call seems to be an eye-wash with no substance....

Dear orange travels team

This is to inform to you that we have book a travel ticket from your agent and we pay amount 1365 by my debit card on dated 16.01.2020 on more time amount deducted from my account on dated 27.01.2020. My account statement attached for your reference.

Please note : - if my amount not refund in one working day so we are choose onather way against you..

Regards
Praveen...

My details are as follows

Trip summary

Ticket id : tp[protected]

Chennai

Perungalathur [protected], [protected]

Kanyakumari

Kanyakumari (Pickup van/bus)

Saturday, 04-01-20

6:15 pm

Orange tours and travels grand

Seat (S) l10

This is the horrible journey and merciless journey which...

I am in - orange travels - your journey details: busno: py01cr4771, serviceno: serviceno: ott - 119 seatno:, contact no:[protected]. Track yourbus at http://s.yourbus.in/uL4E. this bus has been late for more than an hour because one passenger was fighting with the bus driver for the last 4 hours to wait for his friend. Why are the drivers waiting for so long and why don't they have the support and authority to leave when a passenger is...

Date: 02/01/2020

Dear Sir/Madam,

This is to bring to your kind notice that I have booked a Non AC Sleeper bus ticket from Tadepallegudem to Hyderabad on 21st December 2019 bearing Ticket ID – 2219C4K; PNR –[protected] seat no.s are U14 and U15. The bus is scheduled for departure atTadepallegudem at 08:30 PM. I had reached the pickup point at Lakshminarayana Theater, Tadepallegudem at 08:15 PM and waited till...

Hi,
I have booked bus from Hyderabad to Bangalore on 01st Jan 2020. While getting down at Rammurthy Nagar, Bangalore i forgot my mobile in bus. I got one mobile number from operator at Orange travels but the number is not working at present.

Please find below details:

Ticket No: TP[protected]
Passenger: Prudvi Nayak (23, MALE)
PNR:[protected]
Seat no: L15....

For dec 2019 27th and 28th we have booked to and fro service from hyderabad to shirdi and vice versa. Suddenly on 27th morning w receive a call from there call center saying there is some technical issue in the bus we booked and if we are interested they can reschedule our bus. We told them that we will call back and in 10mins. And when we call them to our surprise they said the same bus is going.

The second part... return...

I sreenivas duguluru booked a ticket through paytm from naidupet to hyderabad
Date of journey:14/12/2019, boarding time 11.00 pm
Booking id :[protected] and pnr/ticket no.[protected] and seat no. L6
Bus no. Ap28ta8459 and service no. Ott-50
Service provider : orange tours and travels
Your bus came at 11.40 p. M. The contract number which you have provided me... Is [protected] name liyakath ali. I have to...

I sreenivas duguluru booked a ticket through paytm from naidupet to hyderabad
Date of journey:14/12/2019, boarding time 11.00 pm
Booking id :[protected] and pnr/ticket:[protected] and seat no. L6
Bus no. Ap28ta8459 and service no. Ott-50
Service provider : orange tours and travels
Your bus came at 11.40 p. M. The contract number which you have provided me... Is [protected] name liyakath ali. I have to this number...