Orange Tours and Travels Complaints & Reviews

Booked consignment to deliver 3 baggage from Hyd to Chennai.
Got the bags, damp, soiled, torn. All valuable things, clothes are destroyed

Please look into this...

I have travelled sattur to chennai on 23 july 2022 along with my wife and kid, they dont have first aid box, they met accident at 2 am, we couldn't get out from bus, after half an hour we exited from emergency door. My wife and kid got injured, my wife entire face is bleeding, but no one is bothered, we didnt get first aid also. After sometime we got first aid from ambulance. Due to this accident we lost so much money for treatment, money...

Worst seat L1 don't book this seat and uncomfortable to sleep and not hygiene very dirty pillow they provided, not value for money very worst experience...totally waste of money...

I had booked a ticket from Hyderabad to Pune on 20th July. The bus stopped working in Yevat at 6:30 am and we were told to shift in another sleeper coach full od passangers and were told to stand for 1.15 hours to Pune. The customer care is not available, the staff here is not helpful. I have paid for a sleeper coach to my destination and not for standing 1.15 hours, i want my money back....

Hello,

I’m just surprised about such a bad experience during the travel. I was just 5 min delayed due to the heavy traffic and bad weather. The driver was misbehaving and being very rude with my wife and me. He was in a state of argument and criticising. Even the customer service representative named Akhil whom I called to report the complaint was not able to solve it neither not fit for this job. Need a critical action...

We travelled from hyderabad to bangalore on 10th July they picked us from paradise at 6.30pm and dropped us at mehdipatnam and finally bus came to pick us at 9.15pm. How can a travels pick and drop us on road on rainy day and no responsible staff to help us families and old people. Very bad travel I will never recommend and I will neverever travel in this bus....

Staff is extremely rude on the Bengaluru to tuticorin bus route (travelled on 14 July 2022). Extremely pathetic bus condition and staff is ruthlessly rude. Will never travel by this bus again. Staff had fight with other passengers as well....

The bus number was KA51AC6021, my drop destination was panjagutta, but the driver asked us to get down at lakdi ka pool saying there is no drop at punjagutta, if that was the case, then why add that option during booking? We can choose some other travels that drops us at our destination, moreover the pathetic behavior of the staff and our luggage was damaged as well, this is not the first time we are traveling this route, other travels have...

Am regular customer travelling in orange travels from last five years and travelling in bus for 4 times in a month. I travelled from Hubli to Hyderabad on[protected] in orange travels and I have booked my return ticket from Hyderabad to Hubli on[protected] @ 8:30 pm pick up at Miyapur. Bus diver of Bus No AR023477 date :[protected] timing 8:30 pick up at miyapur has left with out my boarding. Due to rainfall Dmart road has been blocked by...

We have booked ticket from Visakhapatnam to Guntur reporting time at 10.05pm from Gurdwara .
We have reached to the pick up point 2half an prior to the reporting and we have been waiting at the stop.The diver has just passed from us without even calling and checking that the passenger has been boarded or not .The moment we noticed the bus was passing through we called to the driver and asked that we are waiting at the stop and he said...

Bus timing was delay 2 hrs, still not reached at pickup stop,
Live location also kept off, what is the issue...

I was travelling on the bus from Bangalore to Palakkad on 24th June 2022.
Problem 1 : they last minute switched the service from Volvo multi axle to a normal AC sleeper.
Problem 2 : the supposedly 10pm bus arrived at 12:20pm
Problem 3 : there were no bedsheets on my seat and I had to go ask for sheets
Problem 4 : the seat had no curtains being a sleeper coach and also the attender was very rude when i asked him...

I have faced difficulties both physically and mentally due to the irresponsible and unethical conduct of Orange bus and travels ( Chennai[protected], bus departure time 5:30pm and by 4:30pm of same day just before one hour they cancelled the bus....

Booked AC sleeper bus from Vijayawada to Bhubaneswar which is 14 hrs travel approximately. Immediately after 2 hrs of journey from Vijayawada AC stopped working in the bus. When intimated to driver, emergency windows were opened for air circulation and obviously its still not sufficient. Soon after opening the windows, it started raining and passengers started getting wet. After 5 hours of journey in those conditions, they shifted the passengers...

Worst service and receiving by maintanance staff. There is no place to keep luggage. OTT3020. Driver and cleaner behaved worstly. There is no respect. Please take action against them. Coimbatore to Vijayawada service bus. I[censored] will not take action means I will go to court to file a complaint against orange tours and travels. We are paying enough ticket price and atleast good service we will expect. Please take action....

Respected Orange Tours and Travels Management,

Has anyone had a chance to check the last seat arrangements of (2 X 1 Multiaxle sleeper) In front of that, there are some steps, and we can't sit on those seats properly?

We thought of booking front seats, but those are in an unavailable state while looking for booking. Later while boarding the bus the person along with the driver is selling tickets for 1500 from...

Hello Sir,

I need help with locating and getting my bluetooth speaker which I missed to collect while getting down at lakdikapool.

My Travel Details:

PNR :[protected]
Date :[protected]
From : Bangalore
To : Hyderabad
Service No: OTT-106
Seat No : U8, U9
Dep. Time :11:50 PM
Pickup : Electronic City- Opp c, Flyover Starting Near Tollplaza-Opp...

I am traveling today in this travels ie on June 5 2022 AC is not at all working paid so much but no proper service this is the last i will never book orange travels...

I had recently travelled to Ongole from Hyderabad in Orange Tours and Travels on 3rd June 2022, night. Service is OTT 53.
My seat number G2 has upper berth ladder installed in such a way, practically entering for seats G1 and G2 is difficult, even when full pull up of front seat(F2). If front row seat F2 is pushed back fully, then G2 passenger feels suffocation. Added value add service by Orange Tours and Travels is that AC vents are...

I am traveling from Bangalore to Pune and the seat besides me was vacant. They boarded 2 passengers on the way without a valid ticket and made them occupy seat besides me. When I asked the conductor whether these passengers have a booking, he did not answer my question and just blabbered something as if caught. It was midnight, so I couldn't ask them to de-board the passengers and did put up with the ### they put me through. This is...