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Orange Tours and Travels Complaints & Reviews

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Last updated May 1, 2024
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Orange Tours & Travels, Plot No : 132, Near Suchitra Bus Stop,Suchitra, Jeedimetla Village
Hyderabad
Hyderabad District
Andhra Pradesh
India
500055

Orange Tours and Travels reviews & complaints page 4

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R
Ramesh S
from Delhi, Delhi
Dec 28, 2022
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Not maintaining the timelines and schedules at the drop point

Orange travels is good, but they are not at all able to ensure the timelines. We were coming from Warangal to Bangalore on 20-Dec. Schedule reach to Bangalore was around 7.30 However, they could drop us at around 9.45 a.m. Samething happening again today. My wife and son are travelling today again same problem. It is 9.45 a.m., and they are still to be dropped at our drop point. They have to seriously work on it as all our plans are taking...
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Satya Chaitanya Kommana
Dec 23, 2022
Dec 23, 2022
This thread was updated on Dec 23, 2022
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Bus maintenance is bad

Address:Eluru

Bus is not clean and not maintained well and chargeing high price for ticket and always buses are breakdown between Eluru to Vijayawada and staff are not decent

They will offboard passengers on middle of journey and not behave properly and they are not providing any facilities during unexpected offboard during the journey because of breakdown of bus or any other technical issues....
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C
Cherry New
Dec 18, 2022
Jan 12, 2023
This thread was updated on Jan 12, 2023
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Worst service, used bed sheets, used blankets and pathetic driving from Orange Travels

Hi, this is to inform you that I booked orange travels from Trichy to Hyderabad to travel on 18th Dec 2022. I travelled through 4 different bus operators to different places during my trip but travel experience with orange was horrible! Worst experience among all bus operators. It was not at all clean, they have given us used blankets, used bedsheets (smelly), dirty pillows (bad odour), dirty curtains, ac was working like how it works usually...
+9 photos
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A
Arnab Seal
Dec 15, 2022
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Bus giving unsanitary travel conditions

This is a compliant about Bus AR02B4448, Marathahalli to Ernakulam, seats U20-U21 dated 15th December 2022.

The bus itself was dusty, and our sheets were spoilt. The Window seals were dusty and spoilt, and the seats were smelling. I've attached the pictures. This is not expected for the price we payed....
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L
Lakshminarayana Varry
Dec 10, 2022
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Bus drive and crew not well

Address:Tanuku

I call to and where I have to wait driver said tanuku kamadaynuvu complex but after few minutes driver sad come to highway said how it possible its already heavy rain this is not correct I want compliant on driver...
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M
madhuri pola
Dec 9, 2022
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Bus services

I have booked orange travels bus from banglore to hyderabad on[protected].
My bus was at 9.pm and the bus came around 10 pm to the stop.
My dropping location is lakdikapool but they stopped bus at kukatpally and said this is the last stop. I called to customer services they have not responded properly. They stopped 10-12 kms away from stop and the driver is very rude. I stood on road for more than 40 minutes with luggage after...
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M
Madhu Mandadi
Dec 3, 2022
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Seating issue

Address:Nagole

Sir I'm madhu travelling to hyd from Mumbai even paid 1900rs I got the conjusted seat with out any eminities...
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L
laxmi.s
from Kuzhithurai, Tamil Nadu
Oct 16, 2022
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Bus travel- boarding point

Hi,
Me and my husband(karthik) booked a travel from Banglore to Hyderabad via abhi bus in Orange tours and travels.We had our boarding time at 7:05 pm we reached the pickup point by 6:45 pm and called the orange travels customer care since we did not received the bus details in message and they provided the bus number and driver mobile number.We called around 7 they said we will reach by 20 min and after 20 min we called them they...
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Address:Bidar, Karnataka

Worst bus experience ever…
I had traveled from Basavakalyan to Bangalore on[protected] at 6:45 PM seat no L11and L12 and booked two tickets one pick up from Basavakalyan n another one from humnabad and we had luggage n even with the help of conductor only I dropped my luggage in bus dicky in humnabad but he didn’t give me luggage tag since it was raining and other people are rushing to drop there luggages in bus..so when I got...
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J
jasbir singh Singh
from New Delhi, Delhi
Oct 1, 2022
Oct 1, 2022
This thread was updated on Oct 1, 2022
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Staff not supporting

Staff not suporting and seat not good, dirty, bus change in mid of night 2am, it is totaly harrasment, i wil file legal case on oramge travel....
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R
raviteja@0516
from Hyderabad, Andhra Pradesh
Sep 14, 2022
Sep 14, 2022
This thread was updated on Sep 14, 2022
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Regarding item missing in the bus

Address:Hyderabad

Hello orange travels, I am raviteja from Hyderabad. I have travelled in orange travels on 6th September to goa and i have forgotten my iPhone charger at your bus. I have trying to reach you people but no one is giving good response and i was not satisfied with this services which you provided to us. They are saying that we don't know but after we get down from the bus at goa the bus will be cleaned after reaching to goa right then they have...
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B
Bablu punith
Sep 13, 2022
Aug 3, 2023
This thread was updated on Aug 3, 2023
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Rude behavior of bus driver

Address:Orange Tours & Travels, Plot No 02-163/NR, Beside METRO Wholesale Supermarket, Suchitra, Hyderabad, Telangana 500067

Sir

Through the column of your esteemed daily, I would like to draw the kind attention of the concerned authorities and common masses towards rude and rough behaviour of bus drivers and conductors towards the passengers. They lack basic etiquettes and manners.
My name is puneeth I'm traveling from kurnool to banglore in service no:ott-83 bus.. I asked him to stop for rest room he denied saying that I won't stop.. Do...
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K
Kireeti Raj
Sep 5, 2022
Sep 18, 2022
This thread was updated on Sep 18, 2022
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Irresponsible behaviour

Address:Bapatla

I have travelled by Orange last night from Bapatla to Bangalore PNR :[protected].

Journey started at 8:40pm but didn't stop for Using washroom till 3:45am.
They have stopped at some place (Punganur-Tirupathi highway).
As many other travels were there, time is delayed for me and my berth-mate(another girl from Chirala). to reach bus from restroom.
Mean while without checking us, our bus left.

Another...
+2 photos
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OTT number 198. Shirdi to hyderabad bus breakdown caused delay in reaching the destination due to poor preparation from orange travels. I demand 50% of the ticket price refund....
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S
Satish Kalyan
Aug 30, 2022
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Parcel booked from suchitra to bhubaneswar

Address:Hyderabad

Parcel booked from suchitra to bhubaneswar but parcel not arrived orange travels staff also not given response Any for the booked parcel ware is my parcel they is costly items is there in parcel...
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P
Pournima Deshpande
Aug 29, 2022
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Pathetic customer service

Travelling Bengaluru to Pune date 29th August.
Picked up from Marathalli n dropped in anand rao circle.
All the numbers are either not working/fake.
Bus doesn't arrive on time. Bengaluru rains. I get in the bus somehow and see my seat cover is not changed n pillow is torn. I will never book this bus. No value for humans, leave alone value for money. There is no chance to post photos...
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K
K k kiran
from Pune, Maharashtra
Aug 24, 2022
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Worst experience with bus service

Address:O/o AGE EM 1 ( C ) KIRKEE,

Very worst experience by travelling with orange bus. My journey date is 23 Aug 2022 name K K Kiran, our bus had repaired around 800 KM from vijaywada, the bus driver had said to deboard the bus immediately, their at unknown Highway we waited for 2 hrs with our luggage at about 3.30 am. After two hours one bus sitting bus came and pick up us. Again at 8.30 am the bus driver dropped us at City outskirts of Hyderabad. Near about 4 buses came...
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నేను శ్రీకాకుళం నుండి విజయవాడ orang travels( బస్సు details in photo) ticket లో డ్రాప్ point ఎన్టీఆర్ సర్కిల్ వుంది. Varadi దగ్గర దిగవచ్చా అని బాయ్ ( కండక్టర్ )ని అడిగాను. డ్రైవర్ ని అడగండి అని చెప్పాడు....
+3 photos
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S
Shiva Prasad Bannu
from Hyderabad, Andhra Pradesh
Aug 14, 2022
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Company not following rules

The bus stopped before 20-25 kms before the destination point and the driver has forced me to get down.
Bus did not reach the destination and i have taken other mode of transport to reach my destination point....
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D
Deep8992
from Mumbai, Maharashtra
Aug 11, 2022
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Horrible hospitality and experience

We boarded the bus KA51AD1714 running from Mumbai to Bangalore in Sion, Mumbai on 11th Aug 2022. The bus already arrived late at the pick up by almost 45 mins. It was supposed to arrive by 4.00 pm. After boarding the bus, at around 8.00 pm we asked the driver/ co-driver as to when will the bus halt for a dinner break to which they bluntly replied 11.00 pm in the night as the bus is running late. After we urged them that this is very late,...
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