Orient Electric India Complaints & Reviews

Hi today i purchased a orient fan.. But when i openend the box the blades looks totally defective. Image attached..

Plz do replace fan blades asap..
As i used orient fans earlier too..
But this fan making me disapointed..
Plz help to replace this fan soon..
Or else i will make a complaint to another level..

Thanks..
Ankit
[protected]
[protected]...

Air cooler : CP3001H /[protected]
Purchased on : 16th March 2019

Pump and swing stopped working, complained on 2nd April, problem still not resolved

C[protected]

Useless support by Manjunath service manager - should be replaced with someone more efficient

I initially had to call around 6-7 times, logged a email ticket and then after 2 days got a response
br...

Hello, my name is krishna kumar nigam. I complained twice on 12 april for the new fan that their is a problem in your fan product, it stop working after ten min we call the service thrice they said the service will reach your home before 48 hr but their was no responce from the service centre. They will not attend our call. There is a time of above 50 hrs....

My registered mobile number is [protected].
This is regarding one if the complaints that i had registered regarding one of the geysers that i had bought. Its been nearly 4 months and even after repeated followups there is no action being taken for the same.
The geyser is having leakage problem and water is leaking from the electrical unit also which is very dangerous.
After repeated calls and followups with the local...

Yesterday i had purchased super cooler model after satisfying myself with the demoshown. but i regret thge case is not same after i fixed the system for use, i found the the system is making more noice tthan what wasseen by me. secondly on filling the water in the tank as per your manual the system was switched on. it produced unbarable non veg smell and i was forced to vacate the for couple of hours.(i being veggioe).
thirdly i...

My grinder cuter has been broken and it is not able to grind anything. I had bought it on 27 december 2018. The model number of my product is jmkk45b2. It has one more problem that when i start this grinder it smells like the plastic is burning. Hence, the product is under warranty i request you to send a mechanical engineer. If it not repairable please change this product....

This complaint pertains to Udaipur Rajastahn regarding non Delivered of product (Electric Fan) even i have already remitted all amount.
I have placed my order through www.orientelectriceshop.com wide my order no. [protected] dated 06.03.2019 and made payment same day. received message that my product will be delivered on 18.03.2019.
it was not delivered till date and when i am making call on their infibeam customer care...

I already been logged the complaint to orient customer care, the issue of current flowing with water, but technician came and saw the pathetic condition of the geyser and took photographs since i asked him to replace it but till date there is no response. We want orient to look in to the matter and do the replacement of such faulty product or refund my money back. I purchased this product just one month before.

Please do the...

Dear sir,
My fan was repaired in the month of may 2018. When fan was taken in service, it run for two months only. Again it was making metallic sound and not able to put in the service. A complaint was filed on 18/10/2018 with no. W [protected], a service engineer contacted me, but he did not attended the problem. I have contacted with mr. Amit khanna also, but in it did not worth.
I am submitting the complaint nos. With date...

11 fin ofr model no. Of1103f puirchased from m/s gupta electricals, ramphal chowk, dwarka, new delhi on 15 nov 18. On assembling at my parents house in punjab, it was found that one set of wheels was of a different model and therefore, did not fit well. I have filed a complaint with the customer care but it has been pending for the last fifteen days. Complain numbers are c[protected] and c[protected]. There is no update from the company at...

Issue raised in nov 2018 for product under warranty. - aqua spring water heater 25l purchase online and delivered from sunapp shop in jaipur.

On raising the issue in nov2018, the executive attended and refused to fix the issue despite the product being under warranty period. Upon complaining again and again, executive was sent who checked and advised there is tank leakage and mentioned the tank needs to be changed. Despite...

I have registered a complain on 02 jan 2019 about my instant gyser under complain number c[protected]; however, no one visited my home till today. I have regularly contacted with their customer care but still their is no help from their end. Kindly look into my concern and resolve it as soon as possible.

Kindly contact me on [protected]/[protected].

Regards,
Tarun yadav...

My dry Iron purchased before 2 months ago from Amazon, but now it is not working. I had complained to orient customer care, enquiry no was W[protected]. Service technician attended the call, he said that thermostat of iron is not working, that's why iron is not working, he kept open our iron and said he will visit our place within 2-3 days with that part.but he still not came. Plz help us, I want my iron repair....

I have Purchased the Orient Geyser and now geyser is having tank leakage problem and I have raised the complaint on customer care number and technician has visited my home.

Technician bring the tank which is already look like used/Garbage, I have talk to service center person but he is also denied to provide the fresh tank.

Please do the needful in this regards.

Note : if I am approaching wrong...

Hello sir, my orient quiser fan creating so much noise, i complaint on [protected] about 7 times. Many time service man service fan but problem not resolved.in last i want exchange the fan & service man agreed but after 12 days he is not giving exchange slip to shopkeeper. Please resolve my issue. At last i called senior rahul nagpal but he didn't respond about this.
Complaint no. C[protected]...

This complaint pertains to dehradun utterakhand regarding non functional of geyser. The complaint was registered on 16 nov 18. I found the response of dehradun staff absolutely atrocious & no body was ready to listen & palming of the responsibility to one person to other. I was told by the staff that mr sudanshu had been detailed to attend the compliant but he never visited the location & instead closed the compliant on 20 nov 18. Next i...

I like this brand fans your brand very populor i bought 2 ceiling arolite model fans 5 months back from the begining fan realesing heavy noise i complint 3 times but not resolved i trust on you clear this problem as soon as posible if you are not attending in this complaint regard i will go to consumers fourm i will ask their only please do the needfull...

I had purchased a celling Fan orient Wendy after six months Remote PCB damaged after that I had registered a complaint from your call center[protected]. Your executive will come and give the replacement parts and told me "Iss part ko app khud laga lejiye isko lagana mera kam nahi hn"

I had tried many times on your call center number but my problem still not solved. No body reply me. Your call center executive give the number...

I have purchase a new electric water geyser on 5th nov 18, and as per orient policy they commit to install it with in 48 hours after submit a complain, i submitted a complain on 6th nov 18 (Complain number - c[protected])
I called to customer care many times but still there is no support provided by orient.
It's the very bad service provided by orient electric....

I bough two new fans and there is some voice coming from blades and on technician visit he said blades of fans need to be changed. 3 weeks passed my complaint is pending no action is taken, they said blades are out of stock.
I bought i month ago these two fans.
So fault is on your behalf not mine. If stock is not there its company duty to change the fans.
My complaint no is
Your concern no c[protected] is allocated...