Oriental Insurance Company Complaints & Reviews

Patient was admitted in St Stephenes Hospital on 26/08/2015 and incurred exp. Rs.22450.00calim submitted on 5/9/2015 which was acknowledged on 8/09/2015 since than it was in process .In the month of Nov we received aletter for query which I was submitted on 04/12/2015 at noida office.without considering the submission TPA deducted amount and paid Rs.[protected]%co payment)=Rs.12312.00.When we have provided all the papers why this much amount is deducted. Why long delay of processing was taken.
Further Patient baby is againn admitted in the same hospital which is renowed hospital on 07/10/2015 and claim was submitted on 16/10/2015.Query recived on 27/11/2015 reply submitted with required documents on 04/12/2015 at noida office .The same claim is still in process .Let me know how much time be taken for processing where documents according to query raised submitted in time.kindly look into the matter and resolve the same.

My vehicle got accident ( Swift LXI KA01 ME 2086) on 21-Dec 2015 in NH 75. After police complaint and RTO work i get back my vehicle on 24-Dec 2015. I dropped my car to Suraksha Maruthi ( Bommanahalli- Bangalore) Show room on date .25-Dec 2015.
And i applied insurance for Oriental by filling necessary documents and surveyor ( from insurance company)came after two days to servery and then show room taken my car for service. |From show room i get the delivery on 8-Jan 2016.When i taken the delivery all the documents was filled which is needed to claim the insurance. My bill amount was 75K. and paid i from my pocket by considering get the claim amount within 10 days. I taken the money from some other person by paying 5% extra per month.
But til today 12-Feb 2016 i was not get any call from insurance company by what is the status on my file . Hope if any documents or details required they may call or send details to my mail id. All my person details phone numbers, mail id given in insurance claim form.
I am getting continuous call from whom i taken money to pay the bill of Maruthi Show room. I am getting frustrated and unable to concentrate on my work .
pls help to resolve this..

Sir this is inform you that i was doing policy is oriental isurance company but by system default is payment was decuted in my account i call the oic company they given me many time email id
and they r not given me responce sir pls help me refund my payment [protected]@
policy no[protected]/31/2015/18202
transction no----ig0bgfezg1
policy amount----1065 rs.
Polcy renew------5/01/2016
email id[protected]amit786.[protected]@gmail.Com
m.No[protected] [protected]
[protected]

I have exteended policy for another 40 days by paying more premium and inspite of repeated reminder and phone calls they did not send copy by mail as their internet was not working.all are lazy people and never reads mails and harassing customers.

[protected] ko mera gadi n Rjo6c2182
acident huaa tha jiska abhi tk muje clem nhi mila av santus prd jwab bhi nhi mila

I made payment of Rs 5374.00 for motor insurance policy on 6th of January 2016 for renewal of policy no 222104/31/2015/10927 through SBI net banking . The amount of Rs 5374 is deducted but error shown on oriental insurance website.
.When I contact to SBI, they confirmed that transaction is successful. I made on complaint on Oicl website and complaint number is 223300/2016/15/19477. I also wrote to all email Id's told by customer care They asked to wait for few days and amount will be refunded if transaction fails. As my policy expires still my amount not refunded .My policy is expired on 31st Jan 2016 . As Sbi has confirmed that my transaction was successful. I have sent at least 15 to 20 emails to all concerned persons for generation of policy .

Name of Insurer : Sweccha Verma

Insured code : 41157096
Mobile no. [protected]
Jhansi, UP

Hi

This mail is regarding the medical insurance of my mother for which no one has bothered to reply for last 6.5 months (please refer to the trailing mails).

I have been waiting for my mediclaim cheque for last 6 months but am very disappointed with the ignorant behavior of Oriental Insurance Company and its agents like Mr Naresh Oberoi ('nk.[protected]@orientalinsurance.co.in') who have been collecting premium from me for last 20 years. Suddenly, they all have gone dumb when it’s the time to pay the claim. Instead of giving us the clear status of our claim, Naresh Oberoi has been misguiding us about the proceedings and telling us that he is coordinating for the status which he had received long time back from the company.

To my discontent, I registered a complaint with IRDA on grievance complaint cell (phone number –[protected] with token number[protected] on 30th December but even that was not able to get any reply from Oriental.

As, I have mentioned I my previous mails that I have borrowed the money for the treatment of my mother, I need your help in getting the claim money recovered as many doctors have suggested us that this illness is covered under insurance claim and we must get this claim.

Kindly let me know if you need any more details.

This is inform you that my bike policy is not renew
by the system fault pls return my payment asap
i call the oriental insurance company they are not given the response sir please my help for return my money

policy holder name----- amit kumar porwal

prvious policy no.[protected]- 271702/31/2015/18202

transaction rff no.[protected] ig0bgfezg1

polcy renew date[protected]-- 05/01/2016

policy amount deduction[protected] 1065 rs.

Email id[protected][protected][protected] amit786.[protected]@gmail.Com

mobile no.[protected][protected][protected] [protected]

This is to inform you that I Rahul Aggarwal holding Policy no : 271900/48/2016/1009 issued by The Oriental Insurance Company Limited. And their TPA is Good Health Plan. This is further to inform you that I have submitted my claim (20387) and the same was approved 2 month ago and it was told to me that the claim amount will be transferred in my account in a weeks time. Despite of continuous reminders the amount has not been credited or transferred in my account till date. Every time it was assured to me that the same will be done very soon.
Mr. Gaurav Gaba of Good Health Plan, Patel Nagar branch is holding my claim for the last 2 months and each and every time he is saying that we cannot process your claim and you have to approach the insurance company i.e. The oriental insurance company limited. I am sorry to inform you once again that I am already following Insurance Company also for the last 2 months ( copies of e mails enclosed ) but all in vein.
You are requested to please look it into the matter as lots of water has already been flown.
Waiting for your positive reply at the earliest.
Thanking You

Dear sir/Madam
i have applied for pnb-oriental -royal mediclam policy schedule, and i got the policy number 224600/48/2016/2670, insured code no 69650253, issue office code 224600 issue office name DO BAREILLY, and insured Name is Smt Zinat, but the name of the dependent name is entered wrong in the policy paper and card, the, dependent name is wrongly entered as AKSHAY KUMARI MISHRA with is wrong name, so kindly do the needfull as soon as possible so i got the dependent name Zinat

Regards
Zinat
mobile no [protected]

Date of Incident :[protected]
We would like to inform that car met with accident and it took time till[protected] for inspection.
It's horrible processing for insurance claim we ran up and down for more than 7 days - documentation and other processing.

With reference to the said subject, herewith i would like to let you
Know that i am not accepting the claim settlement of claim no.
[protected]. Regarding the same details are as under for your
Reference.

[protected][protected][protected]

Policy no. - 141601/48/2016/1660
Claim no.[protected]
Emsl id no. - [protected]c
Claim settlement date - 03.12.2015
Claimed amount - rs. 23, 854/- (Twenty three thousand eight hundred fifty four)
Claim settled amount - rs. 14, 000/- (Fourteen thousand only)
Claim in name of - gaytriben joshi
Policy in name of - kunal joshi

[protected][protected][protected]----

I am attaching scanned copy of claim settlement receipt for your ready
Reference.

Herewith i want to let you know that, emeditek has given biased
Decision towards the oriental insurance company. I am totally
Unsatisfied with my claim settlement and disagree with the same.

I am not accepting the claim settlement.

Pls kindly help me, my ford fiesta1.4 clxi, OD 02 S 2363.ma name is sarat chandra sahoo, qtr no-ja/32, at/po-south balanda, talcher.my policy no is-345900/31/2016/4731.so my car is accident till 2month and comlaint book my money refund

Unnecessary deduction of 25% in the name of spot survey not done even when police report is done and attached with other documents.

Date Of Incident:14.01.2016
I have kept my Car roadside were heavy vehicle has hit my car and got damaged -

When requested for Oriental Insurance they declared it is holiday- Pongal holiday - how come Insurance personnel can say on the same

later we informed we are not intersted in FIR or GD but process Insurance claim without the same

They refused the same -

It become a thought what is necessary for a insurance when it is not been used for our purposes and holiday was not good reply

I Renewed my Motor Vehicle Policy with the Oriental Insurance on 4th of Jan, However the money was deducted and no soft copy was sent to me, When I reached out to helpdesk they asked me to reach out to Baliram Arya on 6th Jan, After repeatedly following up everyday on the issue I still have no update from the team till 12th of Jan, Ajaya Kandpal(Customer Services Manager) replied on 12th to reach out to accounts team Mr. Nandakumaran( who does not even bother to reply or provide any update on the refund) Till date i have no update nor any response from the entire team. Which is the worst service ever seen by this organization. I have no hopes that there will ever be a refund or is this team a legitimate one. I call the toll free number everyday with no response even after half an hour. This is total waste of time as a customer & my policy will be expiring in next two days Transaction ID:EHCC[protected]

Policy no. 215601/31/2015/2970 Transaction ID- ESBI[protected]IG0AYOZVUS (06-Nov-2015) Amount- Rs. 797/- Mail ID- [protected]@gmail.com Renewal Date- 06/11/2015 Mobile No. [protected] against the above said policy, I renewed this online on the due date 06.11.2015 at after 6 PM. The abovesaid amount had deducted from account. But it did not generate my policy. I renewed my policy by paid cash amount with late fine on 9.11.2015. so, pl. refund the abovesaid amount at the earliest.

Policy no 443000/31/2015/20956 renewed on 17/01/2016 vide sbi transaction No ET[protected] . forRupees 692 and debited the amount from my a/c. Neither confirmation SMS nor email have been recd in this regards. please provide renewed policy No to download and print out the same for our record. thank you.

Dear, Sir/mam मेरे गाड़ी का resistration no. UP60S3734 है। जो की 15 जनवरी2016 को accident कर गयी थी। जिसमे गाड़ी insurance oriental insurance ltd• द्वारा हुआ था। उसके क्लैम के लिए मैं बलिया ब्रांच पर बार बार गया और वहाँ मेरी कोई सुनवाई नही हुई। मजबूरन मुझे market से सामान ले कर लगाना पड़ा। मेरा नाम हिमांशु शर्मा है। कृपया उचित कार्य वाही करे। या मेरा insurance दूसरे किसी कंपनी में केसव ट्रान्सफर होगा । कृपया सुझाव दे। मुझे ऐसे किसी इन्शुरन्स की जरुरत नही जो मुझे claim करने के लिए बार बार परेशान हो।

Dear Sir/Madam, On 04 Dec 15 i tried to renew my insurance policy No. 322400/31/2015/2522 online through oriental insurance company's website. In the process, an amount of Rs. 5652 was deducted for renewal vide SBI online banking transaction No. ESBI[protected]IG0BCFWVX2 but policy was not renewed. I reported the matter to Mrs. S Das at company's Shillong office and she told to wait till 07 Dec15 hoping I may get confirmation of renewal. When it didn't happened she suggested me to renew insurance by physically coming at shillong office. She further assured that money will be refunded if i file a grievance at OIC's website. i deposited money at shillong office and got policy renewed on 07th dec. Since, website was not working, i filed complaint by e-mail instead of grievance redressal forum. I have sent many mails to following mail-ids of the company and some other mail-ids (all were given on company's website under 'contact us' link):- portal.[protected]@orientalinsurance.co.in, [protected]@orientalinsurance.co.in Please do something to help me get my money back my contact nos are:- [protected] & [protected] e-mail- [protected]@gmail.com thankyou Neeti