Oriental Insurance Company Complaints & Reviews

Dear sir,

I had very much eager to work as agent in the oriental insurance company limited.

for that i have attend training program on 30th & 31st of july 2011 after verifying my documents.

In my batch, after 14days all r attend exam except me.

When i enquired, they (Mr.Ganesh[protected] replied we are looking it & revert u asap
for the past 3 months.

Can i know, whether i have chance to attend exam ?????

regards,
k.manikandan,
20, b.s.s. nagar,
devangapuram,
tirupur.

mobile no:[protected],[protected].

To,

HEAD OF THE ORIENTAL INSURANCE COMPANY LTD.BRANCH HEART LINE, ALLAHABAD

Sub : Application for NOC of general Insurance Agency in Respect of Dilip Kumar Jaiswal
From Allahabad

Sir/Madam,
Respectfully I beg to state the following few lines for your necessary action in the matter. I am not interested to doing work in The Oriental Insurance Company because I am not satisfied the service of this company. The Service of this company is very poor & employee not support to me & every employee behave just dictator. I want to do work in another company so I want to NOC. I am tried many times & requested the Manager of The Oriental Insurance Company Ltd Branch-2 Heart Line Civil Lines, Allahabad UP 211001for NOC. But Manager of this Company is not considering my problem & taking action for give NOC. That is serious matter. Also I am request to HEAD OF THE ORIENTAL INSURANCE COMPANY LTD.
Please consider my problem & give me NOC.
I therefore request you Sir, to issue necessary instructions to him.

Thanking you in anticipation for this act of Kindness.






Yours Faithfully
Signature

Dilip Kumar Jaiswal
(PAN No: AHYPJ8125A)
(The Oriental Insurance Company Ltd Branch-2 Heart Line Civil Lines, Allahabad UP 211001, Agent Code: 320/7480) (License No:[protected]
S/O Shri Mahadev Prasad Jaiswal
471/137E/5 Shiva Ji Marg, Rajrooppur Allahabad U.P. 211011
Cell: [protected]
E-mail id: dilip[protected]@gmail.com

claim not yet received
Bike insurance .
Bike was burned 10 months ago. no claim received from insurance company.
everyday i follow the insurance company but i dont get any response yet .
please help me to recover the claim from insurance company.


From:

Anish Kumar Girotra
Kanwar Complex old court Road Solan
Bike No. UP-25L-8110
YAMAHA Crux

Dear Sir
I am a retired officer of oriental ins.co. Kanpur under RO Lucknow I have not recd.my pension tds certificate for the year[protected]

My annuity no. is 105339

Kindly send the certificate through Mail

J C RAKHEJA

I have taken a insurance from Oriental Insurance company at the time of collecting the premium amount & while doing survey of my bike the agent committed me that you will get an IDV of Rs. 49600/- and the premium will be Rs. 1170/- with tax.

I agreed to pay that amount and paid total of Rs. 1270/- as premium which includes Rs. 1170/- premium amount and Rs. 100/- inspection charge. I made the payment in cash and I do have an receipt for the same.

Now when I received the insurance papers in my mail it shows that IDV value if Rs. 38000/- and premium paid Rs. 1170/- . I spoke to the branch because Oriental customer care is disconnecting the call again and again.

The branch officer told me that sir this is the correct IDV for my bike and there is no changes can be made, If you want to return the policy there will be a deduction of Rs. 400/-.

I checked on the website of Oriental Insurance over there also my bike IDV is showing minimum Rs. 44000/- with premium of Rs. 1150/-.

When I told this things to those people they told me this is not our issue do whatever you want we cannot do anything and then disconnected the call.

Please help me.

We have claimed for reimburssment of mediclaim policy and document submitted to MD INDIAN Health Care Services (TPA) pvt ltd dated 29.10.2010 and till claim is not settled reason from TPA is ''Policy not enrolled'' but same party second claim was settled on 07.04.2011 CCN number 887056 Amt 19640/-. How can a TPA denied saying that policy was not enrolled ? Why the earlier claim was not settled ?

Not received claim details:
Policy number - 124500/48/2011/4645
Insurer - The Oriental Insurance co ltd, (Floter Policy thrugh The Rukmani Cheritable Trust, Thane, Maharashtra)
Isured name - Panchal Ishwarlal Shankarlal
Patient name - Panchal Savitaben Ishwarlal
Claim amount - 19924/-

Any revert or resolution kindly mail to [protected]@gmail.com

Its been more than a year now that I had lost my bike DL3SBT4654. I had accordingly filed an FIR and submitted all the legal documents along with my financial documents in Oriental Insurance.
I was therefore promised that I will get my insurance claim. But unfortunately I have still not received it. Its been more than 9 months now and I have still not received it. Please help me so that I can get my insurance claim as soon as possible.

This is with reference to the policy number 241108/31/2011/7678 in the name of Mr Ishwar Singh with Vehicle number RJ10GA1142 taken from Oriental Insurance Company. I would on behalf of the owner, would like to draw your attention to the fact that the insured vehicle had met with an accident on 8th Jan 2011. A FIR was lodged and the necessary formalities were complied with and the claim papers were submitted to the concerned persons who were there on behalf of the company.The contact details of surveyor are as:
Mr N.K.Gupta [protected]
But till now, we had got no response from the company.

In spite of repeated requests to the concerned person for expediting the process of clearace of the claim papers, no action was taken and even it was told that we will not get the claim.

I wouldrequest you to please take an appropriate action against the company and levy harsh financial penalty so that they may not make people fool for their own benefit.

Regards

CA Vinay Bansal
[protected]

Dear Sir

I'd like to put forward my complaint against Oriental Insurance Co Ltd & Medsave Healthcare Ltd (TPA) who have been showing very callous attitude towards settling the mediclaim for my husband's policy.The claim no. is 4101127B001R21. The claim filed in 8th Sept'2010 (bills submitted worth Rs 3,90000 was to be settled for 2,30000/-) got settled on 19th April'2011 (for 2,23000/-) after my husband's death on March 15th' 2011 after repeated reminders to the agent & mails/ph calls to the regional office at Laxmi Nagar. There had been no response to my mails marked to the Regional Heads of Oriental Insurance Ltd & the TPA's. I'm attaching the mails marked to them to portray the clear picture.The claim settled & response to the difference not paid is not to my satisfaction.They are not able to explain the delay & the difference in the amt of claim. I'm higly disappointed with the attitude of the company & the TPA's & would like to claim the interest on the account of late payment.

THE LETTER MAILED TO REGIONAL HEADS IS AS FOLLOWS :

Regional Head Oriental Insurance Ltd./
Regional Head Medsave/
Regional Head E-Meditek Services Pvt Ltd

Dear Sir,

With great dissatisfaction & after waiting for a long time to get a reply & claim payment, i am forced to write a mail to you. I had submitted a claim in the month of September 2010 on the name of my husband Manish Sahni against claim no. 4101127B001R21. I got a reimbursement of Rs 223096 through a cheque in first week of January 2011 made on HDFC A/c while i'd given the A/c no of Bank of Baroda. The covering letter stated that the department had not received bills worth Rs 149862. I mailed the concern of the claim being settled for less amount(RS 7000) as i'd submitted all the bills. I submitted the cheque back for correction on 9th Jan'11 & mailed this concern to Ms Geeta & Dr Adish on 12th Jan'11. Dr Adish mailed back a reply stating he's forwarded the mail to Ms Geeta who'll revert back.
I've pasted the mail sent by me on 12th Jan at the end of this mail for your reference.
Till date i've received no reply from anybody in regards to either the payment or the missing bills.
During this period my husband passed away on 15th March'11. So when i enquired in first week of April about the corrected cheque i was told by my agent that now the cheque will me made on the nominee's name i.e my name. For the same he took an application & my husband's death certificate on 5th April & said that he'll get the cheque in a day or two. On 9th April he tells me he needs an Affidavit stating that i'm Manish Sahni's wife & the only legal heir. He got the same signed from me on 12th April & said that the cheque is already made on your name which i'll be collecting tomorrow. Then on 13th he said cheque is made everything is done but the audit is going on so cheque cannot be issued, it'll be issued on 15th as 14th is a holiday. Now today on 15th at 5:22 pm he called me up & said i'm waiting for the RM since morning as he's to sign the cheque, he's not come so you'll get it on monday.
Then he made me speak to a genleman at Laxmi Nagar Office.
When i spoke to the Deputy Manager, Mr Ramkishan at Laxmi Nagar Office he said that "cheque correction mein time lagta hai, pehle use bank jaake stop karana parta hai phir naya banata hai, itna time toh lag hi jaata hai aur aapka cheque monday ko Balram le jaayen"
He very arrogantly & rudely said that you can go to the court to claim the interest on your reimbursement not maid on time.
I want to ask Oct,Nov,Dec -3 months for a cheque to be made against a claim. Then 9th Jan to 15th March i.e 64days for a correction cheque & still the work not done?????
I'm very disappointed with the way department is working.
I'm waiting for a satisfactory response in settlement of the claim at the earliest else i'll be forced to go to the ombudsman.

MY FIRST MAIL TO DR ADISH / MS GEETA

Subject:Querry regarding claim no.4101127B001R21
From:"Shivani Sahni"<[protected]@rediffmail.com>Wed, 12 Jan 2011 21:31:34
To:"[protected]@medsave.in"<[protected]@medsave.in>

Dear Ms Geeta/Dr Adish

I've received a letter dated 31.12.10 against claim no.4101127B001R21 on the name of Manish Sahni. This letter states that billsamounting Rs 149862 were not enclosed at the time of submission. All the bills were duly submitted along with the discharge summary.My mediclaim agent has all the details & the bill nos submitted while i have their scanned copies. If you require any of them do let me know so that i canforward them & get the full mediclaim amount which asper me is Rs 7000 less than the policy claim.
Also the cheque has been made on HDFC A/c while i'd given the A/c no of Bank of Baroda. I've already given a letter in this regard to my mediclaim agent. Please look into the matter and extend your support at the earliest.

Best Regards
Shivani Sahni
[protected]

REPLY FROM DR ADISH

From: "Dr. adish" <[protected]@medsave.in> Thu, 13 Jan 2011 13:04:10
To: You and others

Dear Geeta,

Two things to be worked upon -

1. verification of bills actually submitted

2. correct bank details to be updated

Pl revert as soon as the issue is resolved and also communicate to the insured accordingly.

Regards.


----- Original Message -----
From: P Malhotra
To: Adish
Sent: Thursday, January 13, 2011 9:51 AM
Subject: Fw: Querry regarding claim no.4101127B001R21

NO RESPONSE SINCE 13th Jan' 2011.

RESPECTED SIR
WE ARE INSURED WITH THE ORIENTAL INSURANCE COMPANY LIMITED BRANCH OFFICE MOGA FOR THE PERIOD[protected] TO[protected] AND[protected] TO[protected] AND 9-5-2007 TO 8-5-2008 FROM ICICI LOMBARD. ON DATED 9-4-2010 MY WIFE Mrs.RITU GUPTA ADMITTED IN SIDHU HOSPITAL PRIVATE LIMITED DORAHA FOR HER TREATMENT.THE ORIENTAL INSURANCE COMPANY LIMITED MOGA DECLINED TO PAY MY CLAIM FOR THE REASON THAT THERE IS A GAP OF 6 DAYS IN CONTINUATION OF INSURANCE POLICY FOR THE PERIOD 2007-08 TO 2008-09. NOW YOU ARE REQUESTED TO PLEASE HELP ME FOR THE SETTLEMENT OF MY CLAIM AS I REQUEST SO MANY TIMES TO THE OFFICERS OF THE COMPANY AND NOT GET THE JUSTICE.
THANKS
SUNIL KUMAR
EMAIL [protected]@yahoo.in
MOBILE NO. [protected]
H NO.1372, WARD NO. 11, STREET NO. 9 NEW TOWN MOGA

Dear Sir,

I AM AN INSURANCE AGENT LICENSED BY IRDA.

I HAVE TAKEN A MEDICLAIM POLICY FROM ORIENTAL INSURANCE COMPANY SINCE 5 YEARS WITHOUT BREAK

POLICY NO. 124200/48/2011/890 INDIVIDUAL MEDICAL POLICY

1.EVERY YEAR the unscrupulous agent Mr. SAWANT WAS INCREASING MY COVER AND PREMIUMS EVERY YEAR OF THE ENTIRE FAMILY

2. ALSO HE NEVER INFORMED ME OF A BETTER POLICY THE FAMILY FLOATER HAPPY FAMILY FOR WHICH HE WAS TRAINED TO PROVIDE FROM ORIENTAL INSURANCE COMPANY

3.SO AFTER EXTRACTING THOUSANDS OF RUPEES IN PREMIUM FOR YEARS WITHOUT MAKING ME AWARE THAT THERE WAS A BETTER POLICY CALLED FAMILY FLOATER, HAPPY FAMILY

4. AS MY SERVICE PROVIDER THE COMPANY AGENT SHOULD HAVE ACTED IN GOOD FAITH AND MADE ME AWARE OF THIS INSURANCE OBVIOUSLY HE MUST HAVE RECEIVED TRAINING FOR THE SAME

5.IN THIS YEAR IN APRIL 2011 AT THE TIME OF RENEWAL I REALISED THAT I WAS BEING OVERCHARGED 3000/- FOR MY NEW BORN baby (5months )FOR 1 LAC COVER

6.SO I SENT THE PREMIUM DIRECTLY TO THE COMPANY BY COURIER THEY HAVE ACKNOWLEDGED THE SAME.

7.HOWEVER WITHOUT ANY EXPLANATION THE ORIENTAL INSURANCE COMPANY RETURNED MY PREMIUM PAID CHEQUE

8.I AM HORRIFIED AT THIS ATTITUDE AND LEVEL OF CONSUMER HARASSMENT GIVEN TO A GENUINE POLICY HOLDER OF SEVERAL YEARS

9. PLS HAVE MY 5 YEAR RENEWED POLICY RESTORED WITH FAMILY FLOATER/HAPPY FAMILY COVER

--
Bosco Fernandes
Director Sales and Marketing
J C AUTO ENGINEERS
SAROJINI ROAD EXTN,
VILE PARLE -W
MUMBAI 400056
INDIA

SIR
MAI AMARKANT TIWARI S/O SHRI JAGDISH TIWARI R/O VILLAGE GIJHORE SECTOR 53 NOIDA G.B NAGAR U.P
MERI BIKE NO UP-16-K 8114 JO KI 10/01/2011 KI RAAT KO GAZHIABAD KI PARKING ME KHADI KI THI JAHA ACHANAK PARKING ME AAG LAG GAYI WAHA PER AUR KAE MOTORCYCILEN JAL GAYI MAI JAB 12/01/2011 KO VAPAS AAYA TO WAHA MERI BHI BIKE PURI TERAH JAL CHUKI THI JISKI MAINE FIR KARAYE TATHA SABHI DOCOMENT SARVYOR KO DIYE SURVAYOR NE PHOTO BHI LE 2 MONTH SE BHI ZYADA HO GAYA ABHI TAK KOI KARYWAYI NAHI HUE
MUJHE ANT ME MAJBURI BAS CONSUMAR COURT KA SAHARA LENA PAD RAHA HAI.. KRIPYA UCHIT KARWAI KARE .....
THANKYOU POLICY NO.272500/31/2010/5599
DATE 8/01/2011 TO MIDNIGHT 7/01/2012

AMARKANT TIWARI
[protected]
[protected]

Dear All,

I Have taken a Third party two wheeler Insurance policy as on date 18/03/2011 from Oriental insurance company Ltd Hyderabad,Tilak Road Branch.At the time of payment of premium amount cashier said policy will be posted to my residency within two business days. But till today i have not received the policy.And when i have contacted on the number provided at Tilak road branch they are saying that your policy has been dispatched and it might be a mischief of courier services. The person was stating that many times courier services do not visit the address and just leave a note that no one was there at home to receive the courier.It has been a ridiculous experience for me from last few weeks. I have visited the the Tilak road branch where official lunch timings are 1:30pm-2:00pm but the officials chit chat till 2:30pm to 2:45pm if a customers has any queries they say concern person is on his lunch break.Hence i request Consumer Forum to look into the issue asap and help the customers to get better services from the concern organisation.I would really be thankful to you, if i get a feed back from your team for the above issue.

Thanks & Regards
Kaustubh Dongarkar
H.no[protected]/9/238/2 ST.NO-9
Kamakshipuram Ramantpur
Pin code:-500013

The Oriental Insurance company Ltd/ Univercell/ Alegion Insurance Broking Ltd - A CHEATING COMPANY.

Sir

With all due respect I am writing this mail only with a little hope that i will get justice.


I purchased a new cell phone of Samsung make and monte model on feb 7th 2011, under HDFC - 6 EMI Scheme, it was my dream to purchase such a touch screen phone, unfortunately I lost the new cell phone on 14th of Feb 2011, the cell was just one week old and I have not even browsed through the features. The phone was purchased in jayanagar univercell shop, the sales executive told me to immediately send claims to insurance company, per his advice I followed all the terms and send the orginal documents to insurance company ( Alegion Insurance Broking Limited), I have not got the insurance claims till date.

when i call the customer care they gave me a reference number and told me it will take 45 days minimum to process and maximum was unknown.

every month now i am paying the EMI to HDFC bank even when i dont have the cell phone using. can the consumer court please help please help.

My purchase details.
univercell jayanagar branch.
invoice number: B.JN/7171
7th feb 2011 purchase date
Samsung Monte s 5620 model
IMEI: [protected]

Regards
ranjith[protected] bangalore)

Dear Sir/Mam,

my car (DL 8CT 6264 in the name of Maya Enterprises , policy number - 271400/31/2011/2821 , claim number - 31/2011/036469) was insured from the above mentioned company which was purchased on 30/11/2010 - hyundai I10 CNG(fully insured) .Cng Kit was purchased on the same date from the hyundai dealer only under a proper invoice, insurance & all the other relevant documents.

It is known fact that the transport authority takes a few months to issue the RC of the car and only after the issue of RC in can get the CNG enrolled on it .

In january 2011(first week) my car met with an accident , . Till that time the petrol RC was not issued to me. The car was surveyed and repaired(i had to pay the whole amount). The surveyer agreed for clearing damages of around 11000 Rs .

Till march no claim amount was given to me . When i called the staff repeatedly the staff sent me a cheque(directly - without informing) in which 25% of the claim amount was deducted adhoc without any reason . When i asked them they said that CNG fitment was illegal and according to indian laws we are to cut 25%.

Noe when i ask them that under which law they have deducted my payment they are unable to explain and all i think is that they want bribe. Further i have sent them the CNG Invoice they are neither replying to me niether giving my 25 % balance amount.

Sir i would like you to interrupt in the matter and provide justice to me .

In Indian only the people who have a lot of money/power are looked upon and the whole country runs on bribe. I get deeply hurt when i see this. My contact details are as under Abhinav agarwal - [protected] /[protected] , 18 harsh vihar , pitampura new delhi 110034 , [protected]@gmail.com

My helth policy no331400/48/2010/630. My agent MR D K TIWARI Mobil no [protected].Meri family aur mene 21 october se 28 october 2010 ke bich Sir Ganga ram Hospital me tretment karaya. Total origanal document mene agent ke dwara company me jama kar diya.Mujhe puchane par bar bar kaha jata tha ki 31 March 2011 ke pahle app ko riembursment ho ke check mil jayega. Ab bola ja raha he ki app ki file gum ho gayi he .Please help me. Add- Subodh kumar,Near custom office, Main road Bairagania, Dis- Sitamarhi,(Bihar) Mobile no [protected].

I bought a Samsung mobile on19/08/10 of cost 10,000 rupee with the insurance of 500 for pick pocketing/theft. Unfortunately, on 24/03/11 mobile is picked by pick pocketer. The referred insurance company want a FIR for THEFT under Section IPC 379f or cognizable offence to make the claim. Police said they never make such FIR for a mobile pick pocketing. I am totally helpless with this regard....

to
the reginioal office of Patna,
dear sir
I am an Insurance agent from the oriental insurance co. limited jamshedpur divisional office,
my IRDA licence no. is[protected] and it expire on 14.03.20011 as per rule i have submitted my all document for renewal and also NOC from LIC of my licence on 09.02.2011 but till date my licence is not renew and that i request to you renew my licence.

so please kindly renew my licence from IRDA plz email me on [protected]@yahoo.co.in as early as possible by your end.


name-sanjay rajak
divsional office bistupur jamshedpur

You have lodged a claim for Malaria with Gastritis for which you were admitted in xxxxx hospital on 01/1/2011 and discharged on 04/1/2011. After scrutinizing claim documents and on investigation it is observed that you have taken treatment by Dr. Xxxxx having BAMS -Ayurvedic physician and this allopathic treatment in claim file not admissible. Hence your claim has been repudiated as per policy terms and condition.

is there a valid reasone or just making FOOL?????

Dear Sir,

I'm having a Oriental Insurance mediclaim policy family floater # 12400/48/2010/29650, under which I made a claim for Rs. 36000/- for my right eye cataract surgery on 5th Jan '11 afternoon, at Hiranandani Hospital, Mumbai. The Raksha TPA was intimated by Fax, email and courier on 7th Jan well within 48 timeline for intimation and all the original docs were submitted to them on 10th Jan.

The Raksha TPA website shows that my claim has been rejeted for the following reason. Besides this I ve not received anything in writing from them.

"We are in receipt of your claim documents. As per available documents, patient was admitted for Rt.eye cataract. Patient was been admitted on 05/01/2011 and discharged on 05/01/2011.As per policy terms & condition claim should be intimated to TPA within 48 hours from date of hospitalization. Hence this claim stands non payable under Exclusion Clause 5.4"

The website also mentions that "24-JAN-2011 BLUE BIRD MAIL SERVICES PVT.LTD(Nonpayable Letter)" which is not received by me so far.

I ve made a complain to Oriental Insurance on the same dated 27th Jan as per their website status, and so far not received any comm. from them too.

Please advise what should I do next. Thanks Regards, Manoj agrawal, [protected], [protected]@hotmail.com